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About Nature Air
Nature Air is a privately owned airline, based at San Jose International Airport in San Jose, Costa Rica.
Baggage
Nature Air permits between 15 lbs and 40 lbs of checked baggage per person, which is determined by the fare class purchased.
News
As The Costa Rica Star reported yesterday, the General Directorate of Civil Aviation suspended the operation permit of company Nature Air, indefinitely, and sustained their decision stating that the airline had not resumed its operations even though their previous suspension was lifted in February.
Representatives of Nature Air held a press conference this Thursday at the Tobias Bolaños Airport in Pavas during which they stated that Civil Aviation was responsible for the financial difficulties the company has faced.
According to Nature Air, the reason that the company has not been able to resume operations normally has to do with loses of close to $1.6 million that the company has been carrying as a result of the suspension ordered by Civil Aviation in January of this year. The situation also forced the company to fire a considerable number of employees going from 105 workers to only 12.
Alex Kajhavi, CEO of Nature Air, commented that the measures taken by the aviation authority were unilateral, and the company was not given sufficient information or time to respond, “there was never an official notification given to Nature Air prior to the suspension or adequate time to resolve the situation caused by the accident (that took place December 31 and in which 12 people died)”.
Kajhavi, stated that despite the financial crisis, Nature Air is not bankrupt and expects to get the necessary cash flow to reactivate its operation. He also admitted that the airline still maintains debts with some passengers who had purchased tickets prior to the airline’s suspension, however, he guaranteed that they are doing all efforts possible to get the banks to refinance these amounts.
The representative of Nature Air also made reference to the consequences that the domestic flights market faces with the suspension of Nature Air, since now SANSA is the only company operating which has caused a raise in the ticket prices and “the disappearance of low cost tickets for nationals”.
Nature Air claims that they have requested meetings with the director of Civil Aviation and the Minister of Tourism since January which have not been granted; however, Ennio Cubillo, Director of Civil Aviation denied this version and affirmed that they held meetings in several occasions and had granted the company time and terms to solve some of the issues they were having since 2017.
According to Cubillo, the future of Nature Air now depends on the administrative process; during this process the company will have the space to present their case.
Nature Air is currently seeking new investors and working with financial institutions to refinance their debts.
Nature Air under pressure
Nature Air, the domestic airline, is once again caught in a storm as clients are now complaining they have not been reimbursed for tickets purchased months back. When the airline’s operations were suspended in the beginning of January they already had many scheduled flights which had to be cancelled, back then, the company stated they would reimburse clients for their tickets, yet it seems this has not been the case.
Nature Air expects approval to resume their Costa Rica operations in near future
After the general Directorate of the Civil Aviation in Costa Rica suspended operations, things are looking positive for Nature Air to resume flights as planned. The issues are quickly being rectified and processes are taking place through the necessary bureaucratic channels. They are concerned about the inconvenience imposed on passengers who have already booked their spot on the airline in the upcoming months. Already, 3000 people have been contacted and reimbursed due to the current situation.
Nature Air Partners with Mycape to Sell Space-Available Seats on Flights
Innovative App Will Have 10,000 Airline Seats Up for Grabs in Costa Rica and its Members. MyCape, an airline booking app for space-available seats, announced it has entered into a partnership and will be debuting its app in October with Nature Air, a Costa Rican airlinebased in San José. The app for iOS and Android partners with airlines to sell unsold seats and allows its members to bid on these flights to save up to 75% off normal fares. They are actively working with other airlines and will soon be expanding globally.
MyCape has been a hit amongst backpackers, travel-junkies and budget travelers. In just two weeks, they were able to amass a waitlist of close to 20,000 members.
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