Passengers flying Economy Class on Asiana Airlines flights are entitled to one piece of carry-on baggage.

Passengers flying Business Class and First Class are entitled to two pieces of carry-on baggage.

All baggage must weigh no more than 10kg and must fit within the dimensions of 55 x 40 x 20 cm.

Domestic Flights

Economy Class passengers are permitted 1 piece of checked baggage weighing no more than 20kg.

To/from the Americas

Economy Class passengers are permitted 2 pieces of checked baggage, each weighing no more than 23kg. Business Class passengers can bring 2 pieces of checked baggage each weighing no more than 32kg and First Class passengers are allowed 3 pieces of checked baggage weighing no more than 32kg per bag.

All other international flights

Economy Class ticket holders are allowed 1 piece of checked baggage weighing no more than 23kg. Business Class passengers are permitted 2 pieces of checked baggage weighing no more than 32kg per bag. First Class passengers are allowed up to 3 pieces of checked baggage, each weighing no more than 32kg.

Alternative Airlines customers can now book extra baggage at the time of purchasing their Asiana Airlines flight.

Asiana Airlines web check-in is available through the Asiana Airlines online check-in page. Online check-in opens 48 hours before scheduled flight departure time on all flights and closes one hour before on international flights and half an hour before on domestic flights.

Airport check-in is available on Asiana Airlines flights by visiting the Asiana Airlines check-in counters. Airport check-in closes 20 minutes before scheduled flight departure time for domestic flights and closes between 30—60 minutes before departure on international flights, depending on where you're departing from.

Asiana Airlines Economy class is a comfortable way to fly on Asiana Airlines with a range of facilities to enjoy.

Economy Class Facilities

There is a lot to enjoy in Asiana Airlines Economy Class. Amenities include in-flight service with a tasty selection of quality meals of Korean cuisine. Depending on your flight route, the meal will differ but always have great taste.

Entertainment is available with the latest documentaries, games, music and movies.

International Flights: Eye-mask, ear-plugs, first-aid supplies and stationary set. Slippers are provided on long-haul flight routes to Europe, US and Australia.

Domestic Flights: Writing supplies are provided with basic first-aid equipment too.

Small Charges: Wi-Fi is available at a small fee. It is limited on some A350 aircrafts. Satellite telephone available - dependant on flight route.

What are Economy Class Seats Like?

Economy Class seating on Asiana Airlines have been updated to provide full comfort, with wider spaces created. 34 inches have been added. 11-inch screens are added to the back of the seats for more satisfactory entertainment.

Economy Class Smartium is a seat upgrade and offers 91.44cm of space between the reclining seat and the seat in front. Note this is only available on A350 seats of Economy Smartium.

From booking fligts to arrival, Asiana Business Class passengers are offered a comprehensive and premium service.

Business Class Facilities

Asiana provides a pre-flight Premium Service Center, dedicated to First and Business Classes. On all routes, Business Class passengers will receive an amenities pack, including slippers, stationary, and quality lavatories. Furthermore, for passengers traveling on a round trip to the U.S., Europe and Sydney, Asiana provides a chauffeur service from Incheon International Airport to your final destination.

What are Business Class Seats Like?

Seating is designed to offer comfort. Passengers can enjoy their personal space due to cubicle bed-seating, as well as Korean meals and wine, and in-flight entertainment.

First Class Suites are set away from the other cabins, giving you privacy and silence.

Business Class Facilities

On-board, a Royal Court Cuisine service may be requested in advance for First Class passengers on long-haul flights departing from Seoul to the U.S. or Europe. On-board, amenities include: in-flight entertainment including touchscreen TV's, light and warm bedding sets with the highest quality duck-down, traveler's kit including luxury brand cosmetics and various amenities, soft-touch comfort wear, quality cosmetics in lavatories, and slippers, writing supplies, stationery set, and basic first-aid products.

What are First Class Seats Like?

Asiana Airlines’ First Suite has comfortable and convenient seats. Beds recline fully and mood lighting will help you drift off to sleep.

Asiana Airlines offer special meals to suit passengers with specific dietary requirements. The following are the meals available to order:

Child Meal

Baby Meal

Children’s Meal

Toddler Meal

Dietary Meal

Bland Meal

Diabetic Meal

Low fat Meal

Gluten Intolerant Meal

Low Calorie Meal

Low Sodium Meal

No Lactose Meal

Vegetarian Raw Meal

Vegetarian Meal

Fruit Platter Meal

Raw Vegetarian Meal

Vegetarian vegan Meal

Vegetarian lacto-ovo Meal

Vegetarian oriental Meal

Religious Meal

Hindu Meal

Kosher Meal

Moslem Meal

Vegetarian Jain Meal

Asian/Hindu Vegetarian Meal

Other Meal

Seafood Meal

When booking your ticket through Alternative Airlines, you are given the option to select your ‘Meal Preference’ during the booking process - simply select the special meal option your require. If you would like to order a special meal after making your booking, you can contact our customer service team to arrange this.

Passengers are given wines specially selected from France, Chile, Spain and South Africa. Other alcohol is also available, including, champagne, cocktails, whiskey gin, vodka and cognac. In addition, soft drinks and hot drinks including tea and coffee will also be available. This service and offering will depend on the class and route flying.

Asiana Airlines has a frequent flyer program called Asiana Club - anyone is free to join. After signing up, new members will automatically be assigned Silver level membership. Members will then be upgraded to Gold, Diamond, Diamond Plus, and Platinum Membership according to the number of flights flown and miles accumulated. Accumulated miles can then be used to purchase tickets and for seat upgrades.

When you make an Asiana Airlines booking through Alternative Airlines, it is easy to collect Asiana Club Miles. Select ‘Asiana Club’ as your chosen frequent flyer program and quote your membership number from the ‘Frequent Flyer’ drop-down option when making your booking - you can find out more here.

The selection of TV shows on offer onboard your Asiana flight is regularly updated to give you the latest selection of entertainment media.

Find family-friendly films as well as exciting new releases on your Asiana flight. Find out more by visiting the Asiana Airlines website.

Asiana Airlines is a Star Alliance member. Star Alliance is one of the world's largest global airline alliances.

Being a Star Alliance member means Asiana Airlines can provide quick, convenient transfers and various benefits such as Asiana Club mileage accrual and award upgrade, and Star Alliance lounge services. Asiana Club Members can also earn Asiana Club Miles by boarding flights operated by Star Alliance partner airlines. You can find out more about the Star Alliance here.

Asiana Airlines offers various services for passengers who have physical or health-related disabilities. All special requests will need to be made prior to departure. This can be done when completing the Alternative Airlines booking form, or by contacting our customer service team.

Babies (between one week and 2 years) are subject to the following fares:

On South Korean domestic flights, babies can travel for free (note that there is no free baggage allowance).

On international flights, the fare is 10% of the adult’s fare (no separate seat provided). A seat is only provided if a Child Fare is paid. The free baggage allowance for babies is: 1 piece up to 23 kg, plus a foldable stroller, carrying basket or car seat on routes to/from the Americas; and 1 piece up to 10 kg (22 lbs), plus a foldable stroller, carrying basket or car seat on all non-Americas routes.

A small and foldable stroller may be carried onto the cabin, but only if storage space is available.

Eligible animals include dogs, cats, and pet birds. Passenger can bring 1 pet into the cabin and a maximum of 2 pets as checked baggage (but note that aircraft restrictions apply on some routes).

Cabin: Pets must be 7 kg or less (including carrier). The sum of three sides of the pet carrier must be 115 cm or less.

Hold: Pets must be 45 kg or less (including cage). The sum of three sides of the cage must be 285 cm or less.

Service dogs: Service dogs are permitted into the cabin. Emotional support/psychiatric service dogs are only allowed for flights departing from/arriving in the U.S.

Asiana Airlines allows children between the ages of 5 to 12 on domestic flights and children between the ages of 5 to 11 on international flights to travel alone. The child must be with a guardian when departing from and arriving at the airport. Before you fly with Asiana Airlines you must fill in the necessary forms and provide the correct documentation.