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About Thai Airways

THAI Airways is the flag carrier of Thailand and is headquartered in Bangkok, Thailand.

THAI Airways' hub airport is Suvarnabhumi Aiport and flies to 78 destinations including Ahmedabad, Amsterdam, Auckland, Bangkok, Brisbane, Chengdu, Changsha, Chennai, Chongqing, Delhi, Da Nang, Denpasar, Dubai, London, Madrid, Mae Hon Son, Mae Sot, Nakhon Si Thammarat, Nagoya, New York, Phrae, Phuket, Riyadh, Sajon Nakhon, Sapporo and many others.

Domestic destinations served by THAI Airways include Chiang Rai, Chiang Mai, Bangkok, Udon Thani, Khon Kaen, Ubon Ratchathani, Samui, Surat Thani, Phuket and Krabi.

Thai Airways has codeshare agreements with many airlines including Aer Lingus, Air Austral, Bangkok Airways, China Airlines, Emirates, Gulf Air, Garuda Indonesia, Japan Airlines, Myanmar Airways International, Scandinavian Airlines and many others.

 


Thai Airways Frequent Flyer Program

THAI Airways operates a frequent flyer program called Royal Orchid Plus to reward regular passengers with THAI Airways.

Royal Orchid Plus is THAI's customer loyalty program that gives members the opportunity to earn miles when flying with THAI, with Star Alliance partners across the world's largest network.

Miles can be then redeemed for awards that include air award and upgraded travel with THAI and Star Alliance partners. Frequent flyers, Silver, Gold and Platinum status members are recognised with a range of benefits and priority services.

 


 

Thai Airways Route Map

 

 

Thai Airways route map

 


Thai Airways Baggage

The weight allowance has been introduced by THAI for a journey:

Wholly within Thailand domestic sectors

A journey within TC3 (Asia, Australia and New Zealand) and a journey between TC2 (Europe, Africa and Middle East) and TC3 (Asia, Australia and New Zealand).

The piece concept used to apply for a journey:

To / from the USA and Canada. If you are travelling on THAI flights for your entire journey, details of the free bagagge allowance of each of the above mentioned are published below:

 

Checked Baggage Policy by Weight Concept applicable to Purely Domestic Sectors

Categories

Maximum Combined Weight of All Pieces

Royal Silk Class

40 kg (88 pounds)

Premium Economy Class

30 kg (66 pounds)

Economy Class

30 kg (66 pounds)

Infant not occupying a seat

10 kg (22 pounds)

ROP & Star Alliance Gold Members Extra

20 kg (44 pounds)

Royal Orchid Platinum Member
(On TG sectors only) Extra

30 kg (66 pounds)

ROP Silver Member
(On TG sectors only) Extra

10 kg (22 pounds)

Checked Baggage Policy by Weight Concept applicable to International Sectors within TC3, between TC2 and TC3

Categories

Maximum Combined Weight of All Pieces

Royal First Class

50 kg (110 pounds)

Royal Silk Class

40 kg (88 pounds)

Premium Economy Class

40 kg (88 pounds)

Economy Class

30 kg (66 pounds)

Infant not occupying a seat

10 kg (22 pounds)

ROP & Star Alliance Gold Members Extra

20 kg (44 pounds)

Royal Orchid Platinum Member
(On TG sectors only) Extra

30 kg (66 pounds)

ROP Silver Member
(On TG sectors only) Extra

10 kg (22 pounds)

 

 


Thai Airways Popular Routes

Bangkok    Shanghai

 

Ho Chi Minh   Paris

 

Singapore    Bangkok

 

Bangkok    Hong Kong 

 

Thailand    London

 

London    Australia

 


Thai Airways Fleet

Airbus A330-300

Boeing 747-400

Boeing 777-300ER

Boeing 787-7 

Boeing 777-200

Airbus A380-800


Thai Airways Hub Airport

Suvarnabhumi Airport 

Thai Airways' hub is New Bangkok International Airport (Suvarnabhumi Airport), which is one of two international airports serving Bangkok. The other airport is Don Mueang International Airport. New Bangkok International Airport is the main hub for Thai Airways, Bangkok Airways and Orient Thai Airlines. The airport has two runaways and has a passenger capacity of almost 60 million passengers. The airport was opened in September 2006 and is now the tenth busiest airport in the world and sixth busiest airport in Asia. 

Inside Bangkok Suvarnabhumi Airport


Thai Airways Star Alliance

Star Alliance 

Star Alliance logo

 

Star Alliance is the leading global airline network, which has 27 member airlines. Star Alliance was founded in 1997 with the five founding airlines: Scandinavian Airlines, Thai Airways International, Air Canada, Lufthansa and United Airlines. The alliance has grown considerably now to airlines which fly to 1,321 airports and 193 countries, carrying 637 million passengers every year! 


Alternative Airlines to Thai Airways

Bangkok Airways logo

Garuda Indonesia logo

Air China logo

Malaysia Airlines logo

 


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Thai Airways News

4th September 2018

Thai Airways fly to Laos to give flood victims donations

Thai Airways recently flew to Attapeu, Laos, to transport donated goods to the people of Attapeu after a disastrous flood earlier this year. Thai Airways partnered with the Royal Thai Embassy Vientiane, Lao People's Democratic Republic and Thai Customs Department in gathering and delivering the donations to the victims of the flood. 

After the donations were collected and loaded onto the Thai Airways Cargo plane, the airline flew from Bangkok Suvarnabhumi Airport to deliver them to the Ministry of Labour and Social Welfare in Laos, who then distributed them to the flood victims in Attapeu. 

 

25th June 2018

Thai Airways changes services between Bangkok and Auckland

Thai Airways will make changes to its service between Bangkok and Auckland. The airline originally planned to replace the Boeing 787-9 aircraft that it uses to operate the service with Boeing 777-200ER/300ER in July, however, those plans have now been pushed back until the first day of August. Instead, Thai Airways will continue to use the Boeing 787-9 for the month of July. Thai Airways have not stated why they've decided to push back the date of the aircraft change.

 

12th April 2018

Shenzhen Airlines commences codeshare agreement with THAI Airways

Shenzhen Airlines and THAI airways will codeshare on routes to and from China in its summer timetable that launches this week. According to THAI acting executive vice president commercial, Wiwat Piyawiroj, THAI Airways has adjusted its traffic schedule and is introducing codeshare flights with Shenzhen Airlines. Passengers will be able to take full advantage of roundtrip codeshare flights from Bangkok to Guangzhou, Bangkok to Shenzhen, and Shenzhen to Phuket in the summer schedule 2018. 

 

Both airlines are members of star alliance and this cooperation should work towards boosting their partnership. There are also aspirations to boost revenue for both airlines particularly for flights to China, although the airline did not explain how that works out for potential passengers. The new codeshare agreements will affect the routes listed below for THAI:

 

Bangkok to Guangzhou: seven return flights per week, using a Boeing 777-200 aircraft

Bangkok to Chengdu: seven return flights per week, using a Boeing 777-200 aircraft

Bangkok to Kunming: seven return flights per week,, using an Airbus A330-300 aircraft

 

Shenzhen Airlines can book its passengers on these flights at pre-arranged fares and will have a seat allotment for each flight in its booking system predominantly Chinese business and leisure travellers. The new codeshare agreements will affect the routes listed below for Shenzen Airlines:

 

Shenzhen to Bangkok: seven return flights per week, using a Boeing 737-800 aircraft

Shenzhen to Bangkok: seven return flights per week, using an Airbus A320-200 aircraft

Shenzhen to Bangkok:seven return flights per week,, using a Boeing 737-900 aircraft

Guangzhou to Bangkok: seven return flights per week,, using a Boeing 737-900 aircraft

Shenzhen to Phuket:seven return flights per week, using an Airbus A320-200 aircraft

 

 

15th December 2017

Thai Airways, Airbus to set up aircraft maintenance hub in Thailand

National carrier Thai Airways International and Airbus plan to jointly open an aircraft maintenance and repair operations (MRO) hub in Thailand. The hub will cost about 11 billion baht (£252 million) million), of which about 7 billion baht will come from the Thai navy’s budget, while a Thai Airways-Airbus joint venture will invest the rest, Thai Airways Management and Flying Officer Ronnachai Wongchaoum told reporters in Bangkok. The aviation maintenance hub will be set up at Thailand’s U-Tapao Airport, a joint civil-military airport near the country’s eastern seaboard. 

The proposed project will add to the growing aviation maintenance sector spread across Indonesia, Thailand and Malaysia, potentially posing a threat to Singapore, the region’s dominant hub for aircraft maintenance and repair. Thai Airways will start maintaining the Airbus A380 with the support of Airbus teams in U-Tapao, which is located 150 kilometers (90 miles) east of Bangkok, the airline said in a statement on Friday. The new facility will provide services including heavy maintenance, line maintenance and aircraft painting services, the carrier added. 

 

5th October 2017

Thai Airways expands codeshare service from October 2017

El Al Israel Airlines and Thai Airways International has expanded codeshare partnership, as El Al begins to display LY-coded flight numbers on selected routes beyond Bangkok. Approximately from 02OCT17 (or earlier), planned new codeshare routes as follow.

El Al operated by THAI
Bangkok – Auckland
Bangkok – Brisbane 
Bangkok – Chiang Mai
Bangkok – Krabi 
Bangkok – Melbourne 
Bangkok – Phuket
Bangkok – Sydney
Bangkok – Taipei  

 

26th September 2017

Thai Airways International starting December 2017 is expanding service to South Korea, with one additional weekly frequency assigned for Bangkok – Busan route. From 02DEC17, the new flight will operate on Saturdays with A330-300, bringing overall frequency from 5 to 6 weekly.

TG650 BKK0005 – 0710PUS 330 x26
TG650 BKK0230 – 0935PUS 330 6

TG651 PUS0830 – 1220BKK 330 x26
TG651 PUS1055 – 1445BKK 330 6

 

15th September 2017

Thai Airways S18 Europe aircraft changes as of 14th September 2017

Thai Airways International this week adjusted planned operational aircraft for service to Europe, in summer 2018 season. Preliminary changes, reflected in the reservation system, as follow.

Bangkok – Frankfurt 25MAR18 – 31JUL18 TG920/921 777-300ER replaces A380
Bangkok – London Heathrow 01AUG18 – 30SEP18 TG910/911 777-300ER replaces A380

Additional changes remain highly possible.

 

12th September 2017

Thai Airways adds 747 service to Denpasar in W17

Thai Airways International during the month of December 2017 and January 2018 is adding Boeing 747-400 service on Bangkok – Denpasar route, scheduled on Saturdays. The 747 will operate from 02DEC17 to 27JAN18, instead of 777-300/-300ER.

TG431 BKK0850 – 1415DPS 744 6
TG431 BKK0850 – 1415DPS 773 x6

TG432 DPS1610 – 1925BKK 744 6
TG432 DPS1610 – 1925BKK 773 x6

8th September 2017

Thai Airways to debut A350 on London route

Thai Airways is to operate its A350 aircraft on one of the airline’s two daily services between London and Bangkok from September 18.

The new-generation Airbus aircraft will serve the carrier’s overnight flight TG917 from London, replacing the current B777.

Thai’s other daily flight, which departs London at lunchtime, will continue to be operated by the Airbus A380 superjumbo.

The carrier’s A350 is configured with a total of 321 seats – 32 in Royal Silk business class, and 289 in economy.

Features include fully-flat seats in business class, and 18 inches of width in economy, with wifi available throughout the aircraft.

Thai Airways took delivery of its first A350 in August last year, and by next month will have seven of the aircraft in its fleet.

 

 

23rd August 2017

Bangkok Airways and Thai Airways form air cargo partnership

Bangkok Airways and Thai Airways have signed a cargo co-operation deal to share space on each others flights.

Through the cargo special prorate agreement (SPA), Bangkok Airways cargo can be transported to China, South Korea, Japan, Taipei, England, Germany, France and Australia seamlessly, while Thai Airways cargo can be transported to Cambodia, Myanmar, Laos PRD, Vietnam, India and Bangladesh.

"This partnership will not only offer customers of both airlines access to an extensive cargo network in Asia, Europe and Australia, but also help strengthen relationship between the two airlines," the new partners said in a statement.

Earlier this year,  Bangkok Airways and Thai Airways have entered into a code-share agreement to facilitate commercial sales, and to improve passenger convenience in flight connections.

 

18th August 2017

Thai Airways announced incresaed flights on Bangkok to Auckland route

Auckland Airport has welcomed the announcement by Thai Airways that it will increase flights on its Bangkok to Auckland service. From November 2017 Thai Airways will fly daily from Bangkok to Auckland and introduce a new Boeing Dreamliner aircraft …Auckland Airport welcomes increased flights on Bangkok to Auckland route
Auckland Airport has welcomed the announcement by Thai Airways that it will increase flights on its Bangkok to Auckland service.

From November 2017 Thai Airways will fly daily from Bangkok to Auckland and introduce a new Boeing Dreamliner aircraft on the route. Thai Airways currently operates this service five times per week.

 

7th August 2017

Thai Airways committed to profit through rehab. Thai Airways International Plc (THAI) is committed to moving ahead with plans to ensure long-term profit growth, in line with a positive bottom line last year and in the first quarter this year. The national carrier vows to come up with a series of strategic plans to tackle global aviation challenges such as fierce compeition technological change, varying passenger behaviour and slowing demand in some markets. 

 

19th July 2017

Thai Airways International will launch 4X-weekly Bangkok Suvarnabhumi-Vienna services Nov. 16, using a Boeing 777-200ER, with 30 seats in business and 262 in economy class.

It is believed the new route will be then served by three Star Alliance member carriers—Austrian Airlines, EVA Air and Thai.

Thai also launched 3X-weekly Bangkok-Phuket-Frankfurt services this summer.

Thai Airways VP-sales Bryan Banston told ATW in March the Star Alliance member has 35% of its total capacity placed on routes to Europe, serving 12 destinations (without Vienna) on the continent. Thai’s network also includes 10 domestic destinations and more than 70 international routes in 33 countries.

 

April 2017

THAI Airways announced that it and its two affiliates, Nok Air and Thai Smile, will meet at the end of the month to create a plan to streamline management of all three airlines under the entity THAI Group. The joint framework will include flight routes, maintenance and group services, aircraft parking, and joint marketing. THAI Airways is a full service carrier providing services to 34 countries. Nok Air has traditionally focused on the domestic market with just three international destinations - Hanoi, Ho Chi Minh City and Yangon. However, this year it plans to launch six new China destinations, a market where its joint venture NokScoot (XW, Bangkok Don Mueang) is also particularly focusing on. Thai Smile serves domestic routes and select international routes in the southeast Asia region.

Passengers may carry free of charge baggage as specified and subject to the conditions and limitations in THAI regulations. In May 2017, Thai Airways announced it has become the third Thai commercial carrier to complete its AOC recertification. The CAAT hopes to recertify Thailand's commercial carriers by June 2017 so that it can undergo an ICAO audit to address shortcomings identified during its 2015 Significant Safety Concern (SSD) finding. It is working with CAA International (CAAi), the advisory subsidiary of the UK Civil Aviation Authority, to implement improvements across the eight critical elements identified by ICAO to ensure an effective aviation security oversight system. Bangkok Airways and Thai Air Asia have also successfully completed recertification. Still remaining in the first group are Thai AirAsia X, Nok Air, NokScoot, K-Mile Air, Thai Smile and Orient Thai Airlines.

 

March 2017

THAI Airways posted a net profit of $1.3 billion for 2016, a turnaround from the airline's THB 13 billion net loss in 2015.

As of Dec. 31, 2016, Thai’s fleet comprised 96 aircraft, 28 of which are owned by the airline, 34 are under finance leases and the remaining 34 are under operating leases. Thai said it is holding an additional 25 aircraft for eventual sales, which the company values at THB10.7 billion. The airline carried 22.3 million passengers in 2016, up 4.8% YOY. Traffic increased 2.5% to 60.9 billion RPKs and capacity was up 1.9% YOY to 85 billion AKS, producing a 73.4% passenger load factor, up 0.5 point YOY. Yield fell 4.5% YOY to THB2.35. Additionally, Thai said it has a payment obligation to purchase four Airbus A350-900s; deliveries are expected to begin this year and continue into 2018.

 

March 2017

Thai Airways announced that new services by Thai Airways subsidiary Thai Smile aimed at providing connections to eight destinations across Asia for passengers from the UK via Bangkok. Access to Kota Kinabalu and Penang, in Malaysia; Siem Reap and Phnom Penh in Cambodia as well as Kunming and Xiamen, in China are now available via Thai Airways flights from Heathrow. An onward link from Bangkok to Luang Prabang in Laos is due to be added from October 1. The new connecting services are being offered by Thai Smile to match up “as conveniently as possible” to Thai Airways’ double daily flights from London to Bangkok. Passengers heading to Kota Kinabalu can connect two hours after arriving on the airline’s Airbus A380 service from London, while those heading to Siem Reap will only have to wait one hour and forty minutes.

 

February 2017

Thai Airways International Public Company Limited (THAI) said that it is prepared for Suvarnabhumi Airport maintenance, which involves scheduled repairs on one runway for two months with a contingency plan in place to prevent flight delays.

Mrs. Usanee Sangsingkeo, THAI Acting President, said that the scheduled partial closure of runway 01R/19L from 3 March to 5 May 2017 for 60 days will affect aircraft takeoff and landing during a period of time. Normally, air traffic at Suvarnabhumi Airport can be quite congested and the Company is prepared in case flights are delayed on departure and arrival. Therefore, the Company anticipates that this may result in some flight delays on departure and arrival.

THAI’s contingency plan ensures flight operation readiness with full consideration for safety, whereby consideration will be made on increasing the amount of jet fuel carried on each flight for the air traffic conditions concerned. Furthermore, the Company is prepared to use an alternate airport if necessary and has set up an operations center to coordinate and resolve any issues that may arise due to temporary runway repairs.

THAI is fully aware that its passengers may be inconvenienced during this period and staff will be on hand to provide additional assistance to passengers with flight connections. Passengers are advised to spare extra time for connecting flights. Passengers traveling on all THAI flights will be looked after with extra care to ensure maximum comfort and convenience.

 

In August 2016, THAI Airways took delivery of its first Airbus A350XMB aircraft. The A350 XWB cabin is designed in THAI contemporary concept with mood lighting adjustment system. Some cabin features include an extended overhead area to increase headroom, larger overhead luggage compartment and wider windows. The aircraft can accommodate 321 passengers. THAI has 12 Airbus A350 XWB aircraft on order, with four on purchase orders and eight on lease. THAI’s first A350-900, a mid-size, long-range commercial aircraft, will operate its first intercontinental route to Melbourne, Australia in mid-September. The second A350 aircraft delivered in the third quarter will also operate on the Melbourne route for a double daily operation.

 

In July 2016, THAI Airways' alliance Star Alliance claimed the Best Airline Alliance title at the Skytrax World Airline Awards. The Alliance also received the Best Airline Alliance Lounge Award for its prestigious Los Angeles Lounge for the second year in row.

 


 

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