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Thai Smile Air (Thai: การบินไทยสมายล์) is a low-cost regional airline based in Thailand. This airline is a fully-owned subsidiary of it’s parent airline, Thai Airways. Thai Smile was founded in 2011 and started flying operations in 2012. It has it’s headquarters in Bangkok, and has it’s hub at Suvarnabhumi Airport. Thai Smile currently has a fleet of 20 aircraft, flying to a total of 27 destinations primarily in Thailand, but also Cambodia, China, India, Laos, Malaysia and Myanmar
Baggage Policy
Thai Smile Airways has different baggage rules for carry-on and checked baggage.
Carry-on Baggage
Passengers are permitted one carry-on item, measuring a maximum of 56 x 45 x 25cm and weighing no more than 7kg.
In addition, passengers are permitted an additional personal item as carry-on luggage. This is items such as a camera, walking stick, small handbag, wallet or purse.
Checked Baggage
All Thai Smile passengers receive 20kg of free checked luggage. Passengers travelling with a Smile Plus ticket will be permitted an extra 10kg, totalling 30kg of checked luggage.
Check-In
Thai Smile Airways check-in opening and closing times will depend on the destination your flying too.
Online Check-in
Passengers flying with Thai Smile Airways can check-in from 24 hours before the flight and up to two hours before the scheduled departure time. Check-in is available via the airline website.
Passengers must prepare their passport details and e-ticket in order to check-in.
Online check-in is not available for passengers who required assistant at the airport or the flight.
Airport Check-in
Domestic routes: Airport check-in counters open two hours before and close 45 minutes before scheduled departure time.
International routes: Airport check-in counters open three hours before and close 60 minutes before scheduled departure time.
Passengers must present valid photo identification upon check-in. The airline reserves the rights to deny boarding if passengers failed to meet check-in requirements.
Airline Alliance
The airline is a member of the Star Alliance and has a frequent flyer programme called Royal Orchid Plus.
Destinations that Thai Smile Airways flies to
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Hub Airport
Suvarnabhumi Airport
Suvarnabhumi Airport, also known unofficially as Bangkok Airport, is an international airport serving Bangkok, Thailand. As one of the busiest international airports in Southeast Asia, and the busiest in Thailand, they processed over 60.8 million passengers in 2017, from a total of 350 thousand aircraft.
This airport is also the hub for airlines such as Asia Atlantic Airlines, Bangkok Airways, Jet Asia Airways, Thai Airways and Thai Vietjet Air. The airport also runs services for a number of airlines including Emirates, Japan Airlines, China Eastern Airlines, Lao Airlines, Pakistan International Airlines and Shandong Airlines.
Fleet
As of July 2020, the airline operate a fleet of Airbus A320-200 aircraft as it is only operating short-haul routes. The Airbus A320-200 aircraft is one of the best selling aircraft models in the world with good safety records.
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