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Thai Smile Airways

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Baggage Policy

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Thai Smile Airways has different baggage rules for carry-on and checked baggage.

Carry-on Baggage

Passengers are permitted one carry-on item, measuring a maximum of 56 x 45 x 25cm and weighing no more than 7kg.

In addition, passengers are permitted an additional personal item as carry-on luggage. This is items such as a camera, walking stick, small handbag, wallet or purse.

Checked Baggage

All Thai Smile passengers receive 20kg of free checked luggage. Passengers travelling with a Smile Plus ticket will be permitted an extra 10kg, totalling 30kg of checked luggage.


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Thai Smile Airways check-in opening and closing times will depend on the destination your flying too.

Online Check-in

Passengers flying with Thai Smile Airways can check-in from 24 hours before the flight and up to two hours before the scheduled departure time. Check-in is available via the airline website.

Passengers must prepare their passport details and e-ticket in order to check-in.

Online check-in is not available for passengers who required assistant at the airport or the flight.

Airport Check-in

Domestic routes: Airport check-in counters open two hours before and close 45 minutes before scheduled departure time.

International routes: Airport check-in counters open three hours before and close 60 minutes before scheduled departure time.

Passengers must present valid photo identification upon check-in. The airline reserves the rights to deny boarding if passengers failed to meet check-in requirements.

Airline Alliance

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The airline is a member of the Star Alliance and has a frequent flyer programme called Royal Orchid Plus.

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Destinations that Thai Smile Airways flies to

Click on the button below to discover all destinations that Thai Smile Airways flies to.

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