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About Thai Smile Air

Thai Smile Air (Thai: การบินไทยสมายล์) is a low-cost regional airline based in Thailand. This airline is a fully-owned subsidiary of it’s parent airline, Thai Airways. Thai Smile was founded in 2011 and started flying operations in 2012. It has it’s headquarters in Bangkok, and has it’s hub at Suvarnabhumi Airport. Thai Smile currently has a fleet of 20 aircraft, flying to a total of 27 destinations primarily in Thailand, but also Cambodia, China, India, Laos, Malaysia and Myanmar


Phnom Penh Phnom Penh International Airport PNH
Siem Reap Siem Reap International Airport REP
Changsha Changsha Huanghua International Airport CSX
Chongqing Chongqing Jiangbei International Airport CKG
Zhengzhou Zhengzhou Xinzheng International Airport CGO
Hong Kong Hong Kong International Airport HKG
Ahmedabad Sardar Vallabhbhai Patel International Airport AMD
Gaya Gaya Airport GAY
Jaipur Jaipur International Airport JAI
Kolkata Netaji Subhas Chandra Bose International Airport CCU
Lucknow Chaudhary Charan Singh International Airport LKO
Mumbai Chhatrapati Shivaji International Airport BOM
Varanasi Lal Bahadur Shastri Airport VNS
Luang Prabang Luang Prabang International Airport LPQ
Vientiane Wattay International Airport VTE
Kuala Lumpur Kuala Lumpur International Airport KUL
Penang Penang International Airport PEN
Yangon Yangon International Airport RGN
Mandalay Mandalay International Airport MDL
Kaohsiung Kaohsiung International Airport KHH
Bangkok Suvarnabhumi Airport BKK
Chiang Mai Chiang Mai International Airport CNX
Chiang Rai Chiang Rai International Airport CEI
Hat Yai Hat Yai International Airport HDY
Khon Kaen Khon Kaen Airport KKC
Krabi Krabi International Airport KBV
Narathiwat Narathiwat Airport NAW
Phuket Phuket International Airport HKT
Surat Thani Surat Thani International Airport URT
Ubon Ratchathani Ubon Ratchathani Airport UBP
Udon Thani Udon Thani International Airport UTH

Thai Smile Air Baggage

Carry-on Baggage Policy

Passengers are permitted one carry-on item, measuring a maximum of 56 x 45 x 25cm and weighing no more than 7kg.

In addition, passengers are permitted an additional personal item as carry-on luggage. This is items such as a camera, walking stick, small handbag, wallet or purse.

Checked Baggage Policy

All Thai Smile passengers receive 20kg of free checked luggage. Passengers travelling with a Smile Plus ticket will be permitted an extra 10kg, totalling 30kg of checked luggage.

Check-In Information

Online Check-In

Passengers flying with Thai Smile Airways can check-in from 24 hours before the flight and up to two hours before the scheduled departure time. Check-in is available via the airline website.

Passengers must prepare their passport details and e-ticket in order to check-in.

Online check-in is not available for passengers who required assistant at the airport or the flight.

Airport Check-In

Domestic routes: Airport check-in counters open two hours before and close 45 minutes before scheduled departure time.

International routes: Airport check-in counters open three hours before and close 60 minutes before scheduled departure time.

Passengers must present valid photo identification upon check-in. The airline reserves the rights to deny boarding if passengers failed to meet check-in requirements.


The airline is a member of the Star Alliance and has a frequent flyer programme called Royal Orchid Plus.

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Thai Smile Air Fleet

As of July 2020, the airline operate a fleet of Airbus A320-200 aircraft as it is only operating short-haul routes. The Airbus A320-200 aircraft is one of the best selling aircraft models in the world with good safety records.

Thai Smile Air Hub Airport

Suvarnabhumi Airport

Suvarnabhumi Airport, also known unofficially as Bangkok Airport, is an international airport serving Bangkok, Thailand. As one of the busiest international airports in Southeast Asia, and the busiest in Thailand, they processed over 60.8 million passengers in 2017, from a total of 350 thousand aircraft.

This airport is also the hub for airlines such as Asia Atlantic Airlines, Bangkok Airways, Jet Asia Airways, Thai Airways and Thai Vietjet Air. The airport also runs services for a number of airlines including Emirates, Japan Airlines, China Eastern Airlines, Lao Airlines, Pakistan International Airlines and Shandong Airlines.

Alternative Airlines to Thai Smile Air

Please click on the logos below to find out more about airlines that fly similar routes to Thai Smile Air:

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