Skip to flight searchSkip to main content
Airline banner image
Thai Smile logo in white box

Search & book flights with Thai Smile Airways

Instant booking confirmation
Cancellation Protection available
Expert customer service

Thai Smile Airways has merged with Thai Airways International

Update: Thai Smile Airways has officially merged with Thai Airways. The merge will be completed on the 31st December 2023. In February 2023, an announcement was made indicating the potential dissolution of Thai Smile as an independent entity. There were plans to merge it with its parent company, Thai Airways International, by mid-2024 as part of an initiative to minimize financial losses.

On 18th May 2023, it was revealed that Thai Smile would be integrated into its parent company as a component of Thai Airways International's post-COVID reconstruction efforts, slated for completion by the end of 2023. Thai Smile is scheduled to conclude its operations on 31st December 2023.

About Thai Smile Airways

Thai Smile Air (Thai: การบินไทยสมายล์) was a low-cost regional airline based in Thailand. This airline was a fully-owned subsidiary of its parent airline, Thai Airways. Thai Smile was founded in 2011 and started flying operations in 2012. It had its headquarters in Bangkok and had its hub at Suvarnabhumi Airport. Thai Smile had a fleet of 20 aircraft, flying to a total of 27 destinations primarily in Thailand, but also Cambodia, China, India, Laos, Malaysia and Myanmar

Baggage Policy

Thai Smile Airways had different baggage rules for carry-on and checked baggage.

Carry-on Baggage

Passengers were permitted one carry-on item, measuring a maximum of 56 x 45 x 25cm and weighing no more than 7kg.

In addition, passengers were permitted an additional personal item as carry-on luggage. This included items such as a camera, walking stick, small handbag, wallet or purse.

Checked Baggage

All Thai Smile passengers received 20kg of free checked luggage. Passengers travelling with a Smile Plus ticket were permitted an extra 10kg, totalling 30kg of checked luggage.


Thai Smile Airways check-in opening and closing times would depend on the destination you were flying to.

Online Check-in

Passengers flying with Thai Smile Airways could check in from 24 hours before the flight and up to two hours before the scheduled departure time. Check-in was available via the airline website.

Passengers had to prepare their passport details and e-tickets to check in.

Online check-in was not available for passengers who required assistance at the airport or on the flight.

Airport Check-in

Domestic routes: Airport check-in counters would open two hours before and close 45 minutes before the scheduled departure time.

International routes: Airport check-in counters would open three hours before and close 60 minutes before the scheduled departure time.

Passengers had to present valid photo identification upon check-in. The airline reserved the right to deny boarding if passengers failed to meet check-in requirements.

Airline Alliance

The airline was a member of the Star Alliance and had a frequent flyer programme called Royal Orchid Plus.

Country flags

Destinations that Thai Smile Airways flew to

Thai Smile Airways primarily operated flights across Asia - some of its destinations included Bangladesh, India, Hong Kong, Malaysia, Taiwan, Vietnam and more.

Alternatives to Thai Smile Airways

Please click on the logos below to find out more about airlines that fly similar routes to Thai Smile Air:

Trusted globally

Rated Excellent on Trustpilot

We’re super proud of our Trustpilot rating, but don’t just take it from us. See why millions of others love booking their flights through Alternative Airlines

Buy now, pay later

Buy your flights now and pay later

No way, really?! Yes! We’ve partnered with some amazing BNPL payment providers to allow you to pay for your flights over time, with ease.

Hub Airport

Suvarnabhumi Airport

Suvarnabhumi Airport, also known unofficially as Bangkok Airport, is an international airport serving Bangkok, Thailand. As one of the busiest international airports in Southeast Asia and the busiest in Thailand, they processed over 60.8 million passengers in 2017, from a total of 350 thousand aircraft.

This airport is also the hub for airlines such as Asia Atlantic AirlinesBangkok AirwaysJet Asia AirwaysThai Airways and Thai Vietjet Air. The airport also runs services for several airlines including EmiratesJapan AirlinesChina Eastern AirlinesLao AirlinesPakistan International Airlines and Shandong Airlines.


As of July 2020, the airline operated a fleet of Airbus A320-200 aircraft as it is only operated short-haul routes. The Airbus A320-200 aircraft is one of the best-selling aircraft models in the world with good safety records.

Frequently asked questions

What happened to Thai Smile Airways?

Thai Smile Airways has merged with Thai Airways International. From 31st December 2023, Thai Smile Airways will have ceased all operations. Any future flights that were booked with Thai Smile Airways will now be operated by Thai Airways International.

The decision to merge the two airlines together was announced in May 2023.