Alternative Airlines Reviews

A Few Words
From You

“Fast, easy & no worries”

Fast, easy & no worries. My first time and did not run into any problems. I will definitely use again. Thank you.

 

5th March 2019

 

 

“No problem. A problem solved quickly.”

I left off the last letter of my son's name. I called Alternative and a beautiful voice from the UK assured me that it would be fixed and there was no additional charge. I recommend Alternative.

 

4th March 2019

 

 

“Excellent service”

Quick and easy process. Communication was clear when additional information was needed. Would highly recommend!

 

3rd March 2019

 

 

“Easy quick transaction”

Easy quick transaction and the fact that PayPal is accepted as a payment option is just wonderful.

 

3rd March 2019

 

 

“Wonderful”

I was able to buy tickets using PayPal. I had a question and the support staff took care of my needs immediately all the way from England.
Highly recommended

 

2nd March 2019

 

 

“Perfect service!!!”

I have been buying tickets from alternative airlines for the past 7 years and I have never been disappointed. I have referred so many family and friends and it’s the same for them...surely I wouldn’t dream of trying out another agency. These guys are amazing!!!

 

8th February 2019

 

 

“Very helpful, called and they answered everything politely”

Quick and good, called and they answered everything politely.

 

7th February 2019

 

 

“Easy to use”

Booking I made was cheaper than on other sites I checked, with more options offered for the date I required

 

7th February 2019

 

 

“Will use again!”

Amazing service, PayPal is the top choice for this website. I asked for a refund and they gave all the availabile options and got the refund straight away.

Great customer service. Will use again!

 

7th February 2019

 

 

“Great customer service!”

I made an initial booking for a trip in Australia with separate legs booked with JetStar and Qantas. Unfortunately, the booking became unavailable shortly after processing the transaction due to a regional locking of certain fares.

Thankfully, the customer service team (Andy in particular!) were quick to explain the situation and reverse the transaction for me.

Overall the experience was positive and I will certainly try to make use of the service in the future!

 

7th February 2019

 

 

“Awesome Alternative”

I was pleased and impressed with Alternative Airlines. Booking was fast and easy and I was even afforded the opportunity to pay in installments through an Alternative Airlines partner. I have recommended Alternative Airlines to friends and family.

 

13th January 2019

 

 

“Excellent service as always”

Excellent service as always

 

13th January 2019

 

 

“Easy to book. Excellent website”

Yes. The website was easy to use, no glitches. The booking took just a few minutes./p>

 

13th January 2019

 

 

“Incredible customer service”

Incredible customer service! Couldn't have asked for quicker, better hep. Well done!!!

 

12th January 2019

 

 

“Best airline service I ever tried”

Best airline service I've ever tried (I tried 10s different). 1.Responsive and flexible to my needs when I changed my flight date a few times. Patient on poor cellular connection, very helpful. 2. Offer flight connections unavailable on other services. 3. Broad choice of payment methods, including PayPal. 4. Good prices. 5. Service guys speak nice British English ;-) Hope Alternative Airlines will keep same quality level in the future.

 

11th January 2019

 

 

“Excellent service and the website was so easy to navigate”

Excellent service and website was easy to navigate. Great choice of flight options.

 

12th December 2018

 

 

“Easy to use”

Site was easy to navigate and tickets were easy to purchase.

 

10th December 2018

 

 

“An easy and painless process of banking my flight”

Professional and easy to book!

 

10th December 2018

 

 

“Just do it”

Very convenient and fast.

 

10th December 2018

 

 

“Good for PayPal use”

Quick. Good price. Able to use PayPal (essential as I've lost by bank cards).

 

28th November 2018

 

 

“Easy”

Easy , simple and I love for the fact tht I can use Paypal.. I am from Singapore, btw ...

 

24th November 2018

 

 

“Have been using this site for years and…”

Have been using this site for years and they are very flexible with payments and are great with customer service I have never had any issues that have not been resolved. I reccomend to anyone tight on money use this site through Paypal credit it is a great way to book affordable flights.

 

24th November 2018

 

 

“Service was very excellent, I highly recommend”

Service was great i highly recommend.

 

20th November 2018

 

 

“Great service”

Helpful and speedy feedback.

 

20th November 2018

 

 

“Very useful”

The opportunity to use several kinds of payment. Very useful to arrange your expenses. Great service!

 

20th November 2018

 

 

“Authenticity of card details”

Timely response when call was made to confirm the authenticity of the e-mail request for last 4 digits and name on debit card.

 

18th November 2018

 

 

“Prompt and courteous customer service”

Honestly, I rarely leave reviews online for many different reasons but the amazing service that I received from this website compelled me to leave a fantastic review so that others who are looking to use their service can make up their mind.

I stumbled upon this website when I was looking for a website that accepted Discover card as a mode of service and had never heard of this site before. While booking the ticket I did not realize that this is a UK based website which does not have a US customer support number but nonetheless it was not an issue since I got prompt response to my email queries.

The website itself is very clean and easy to navigate through. The flight price might not necessarily be the cheapest but is definitely a good experience to use the website and there are no hidden costs.

Would highly recommend trying this out and not go for other unreliable websites that may save you a few dollars but would leave a bad taste in the mouth if you need to use their customer service/p>

 

16th November 2018

 

 

“Flights to Florida”

Booking process was very easy no hassle easy to pay for with Affirm. Was able to get all of the flights that I needed for my travels. Customer service very quick with responses to my questions and helpful.

 

16th November 2018

 

 

“Super easy”

Super easy and love payment options!

 

14th November 2018

 

 

“Time saver”

Hard to find a site allowing to book a good flight from Bamako to Ouagadougou. I got a direct flight (1h20 travel time) instead of 24h. All this at a reasonable price. The process is quick and easy easy, so is the payment. Ilkie the fact that we can use Paypal.

 

13th November 2018

 

 

“Great customer service”

They answer my question regarding my flight and also walk me though during my seating arrangement.

 

12th November 2018

 

 

“Excellent Opportunities”

Accepting multiple payment option like paypal was a great advantage to me. Some deals i saw here were not in other sites. Thanks

 

11th November 2018

 

 

“Accepting multiple payment option like…”

Accepting multiple payment option like paypal was a great advantage to me. Some deals i saw here were not in other sites. Thanks

 

7th November 2018

 

 

“Awesome prices!”

Easy website to navigate! Thorough, quick & awesome airline prices!

 

7th November 2018

 

 

“Easy to use”

It was easy to find the flight options I needed that I had been looking a long time for on other sites.

 

6th November 2018

 

 

“Fantastic!”

Easy booking, good prices.

 

8th November 2018

 

 

“Reservation system with a heart”

I ordered a ticket online in panic mode and then (albeit on the same day and after Normal working hrs so no actual ticketing had yet occurred) found out I acted hastily and was already confirmed on a flight operated by another airline. Alternative Airlines graciously refunded/ canceled my transaction even though they had the right to stick it to me. kudos to their decision.

 

4th November 2018

 

 

“Easy booking”

Easy booking, good prices.

 

30th October 2018

 

 

“Fast excellent service thank you”

Excellent fast service thanks.

 

30th October 2018

 

 

“Found me the cheapest fare”

Found me the cheapest fare.

 

30th October 2018

 

 

“Great service”

Very helpful with my cancellation and rescheduling a new flight.

 

30th October 2018

 

 

“Easy to Book, Easy to Fly”

Was as simple as any other self service flight booking site out there! Booked a round trip from Cali to Nevada without any issue. Would definitely use the service again!!!

 

27th October 2018

 

 

“Andy and Hazel were excellent and good…”

Andy and Hazel were excellent and good help received . Rasta Mikey Ezewudo

 

24th October 2018

 

 

“Very good and quick service”

The service was very good, I was able to complete it online. The telephone contact was also reasonably quick response and the person answered my questions clearly.

 

24th October 2018

 

 

“Easy!”

Simple and friendly. Good prices and good options for flights.

 

23rd October 2018

 

 

“Was slightly apprehensive at first but…”

Was slightly apprehensive at first but really good experience. Many ways to pay including Paypal too! Would recommend to anyone.

 

23rd October 2018

 

 

“Convenient and customer-focused”

A convenient and customer-focused service. The easy to use website with flexible payment options including PayPal was a fantastic bonus for me that allowed me to book the flights that I wanted without delay. I would certainly recommend to others.

 

23rd October 2018

 

 

“Simple and Efficient”

The booking process was made so simple and went smoothly! I will definitely be using them again in the future.

 

16th October 2018

 

 

“Your peformance was outstanding.”

The booking was very easy, straight forward and reliable. I will recommend anyone that wants to book to go to your website.

 

15th October 2018

 

 

“Simple and Sweet”

Well you are as simple a solution to my issues for interior travel at the best prices. Thank you.

 

14th October 2018

 

 

“A company that takes PayPal”

Very easy to use website.

 

13th October 2018

 

 

“Great service”

Easy, fast, priced right.

 

13th October 2018

 

 

“Very good ”

Very good.

 

10th October 2018

 

 

“Perfect!!!!”

Seamless booking, ticket confirmation and feedback 

 

10th October 2018

 

 

“Straight forward and great service”

Straight forward service with the office support available during the day hours. It is advised to buy the ticket at least one working day before travel.

 

8th October 2018

 

 

“Very easy and quick process.”

Very easy and quick process. This save me a lot of stress at time. Where I needed a long travel to burry my mum. Death never make an appointment and come only when one is financially down. Alternative airline was a great help. Thank you.

 

8th October 2018

 

 

“Friendly en quick response”

Friendly en quick response

 

7th October 2018

 

 

“Easy Transaction”

Easy transaction, good prices and prompt service.

 

3rd October 2018

 

 

“Very efficient and reliable”

Very efficient and reliable. Within a matter of minutes, I was done with my booking, receiving my itinerary at the same time.

 

2nd October 2018

 

 

“Great pricing and easy to use!”

Great pricing and easy to use!

 

2nd October 2018

 

 

“When you're in a bind...”

When you're in a bind, and you need help. Thank you, you really helped me out 5 stars from me!!!

 

1st October 2018

 

 

“This is the best services that I ever...”

This is the best services that I ever had so far.

 

1st October 2018

 

 

“Positive experience!”

My experience with Alternative Airlines has been quite a positive one: paying online, having a helpful customer service, and cheap flight options!! Thank you!

 

27th September 2018

 

 

“Your online booking process is the best one currently in the public domain. ”

The instructions were concise, easy and clear to follow.

 

27th September 2018

 

 

“Great way to book using Paypal”

Able to do the booking on Paypal Credit.

 

26th September 2018

 

 

“Prompt & Polite service”

The staff at Alternative Airlines is prompt in replying to my email enquiry. I will definitely purchase my flight tickets from them the next time..

 

26th September 2018

 

 

“Budget and cost friendly”

Very easy booking process. The only booking option that allows you to use PayPal which is so much easier. This allows you to pay out your purchase for those on a budget such as myself. I am a single mom and my daughter is going to NYC in November. This is an easier budget-friendly option for me.

 

25th September 2018

 

 

“Quick and simple process”

Quick and simple process. Booked a flight and received confirmation within a minute. Made a spelling mistake and this was rectified quickly.

 

19th September 2018

 

 

“Good service”

 

18th September 2018

 

 

“Use PayPal, Easy to navigate, cheaper price

I like that I could use my PayPal online credit to pay for my flight. Easy simple breeze through with transaction to email confirmation.

 

18th September 2018

 

 

“User friendly, less expensive than I had been viewing on other sites”

Easy booking, took no time at all. Quick response afterwards.

 

18th September 2018

 

 

“The process is fast and secure”

The process is fast and secure. And I can use my PayPal account to pay.

 

15th September 2018

 

 

“Easy to Use”

Easy to use, friendly, convenient, cheap.

 

12th September 2018

 

 

“Customer Service got back to me promptly”

Customer Service got back to me promptly. Positive experience.

7th September 2018

 

 

“Helpful and quick”

I thought that Alternative airlines was very helpful and when I needed help i rang up and was put through to someone very quickly who sorted all my problems which included ringing the actual airlines that I was flying with! I was very impressed and would use Alternative airlines again.

3rd September 2018

 

 

“Awesome”

Great prices, easy to use, great customer service.

6th September 2018

 

 

“Excellent”

Excellent I recommend to my friends.

6th September 2018

 

 

“Helpful and quick”

I thought that Alternative airlines was very helpful and when I needed help i rang up and was put through to someone very quickly who sorted all my problems which included ringing the actual airlines that I was flying with! I was very impressed and would use Alternative airlines again.

3rd September 2018

 

 

“Customer services responded to my... ”

Customer services responded to my questions promptly. It was an overall good experience.

3rd September 2018

 

 

“Secured a seat on multiple trips in less than 30 minutes!”

Alternative Airlines' service has been outstanding in the sense that I was able to secure a seat on multiple trips in less than 30 minutes, which is really amazing!!!

3rd September 2018

 

 

“Immediate solution to a Problem that I Created”

I needed to adjust a payment issue...which could have become a huge snafu/pain-in-the-**** with another provider. Instead, Alternative Airlines found an immediate solution and via... my problem was gone. Thank you!

2nd September 2018

 

 

“Great service”

Great service! Assistants are so friendly and they reply immediately! All the procedures went quickly and with no problems! I am definitely going to put them first on the list whenever I am travelling

1st September 2018

 

 

“Excellent”

Very easy to book online

30th August 2018

 

 

“Easy, simple process ”

Very easy interface, ability to use Paypal not only allowed me to use balance but gives piece of mind also. Prices were cheaper than going direct on Easyjet site

29th August 2018

 

 

“Excellent service”

Excellent service and welcoming personnel. I will definitely use their services again and recommend to my friends

29th August 2018

 

 

“Fast and easy service that accepts...”

Fast and easy service that accepts PayPal

24th August 2018

 

 

“Just too easy”

Booked online at a fair price, good schedule , and without any hassle. All online buying experiences should be like this - really. Only suggestion that I may offer is for them to have a mobile app , for a little added convenience. That being said I can recommend their service and expect to be using them again :).

24th August 2018

 

 

“So happy with their service”

So happy with their service. I was able to pay with my PayPal wallet, they said I would have my tickets within 24 hours and I actually received them 1 hour and 30 minutes after booking. Very impressed with them!

17th August 2018

 

 

“Would recommend to a friend”

Great experience, very easy

16th August 2018

 

 

“Good customer service”

Customer service was able to assist me and resolve my concerns

13th August 2018

 

 

“Good Customer Service and Competitive Prices”

I've choose Alternative Airlines because they would allow PayPal. Their service is quick and have very competitive prices. I would come back here for my further trips.

6th August 2018

 

 

“It was great and convenient because was…”

It was great and convenient because was able to pay with my PayPal credit

6th August 2018

 

 

“First time user, will come back!! Great Prices!”

Easy to use, easy to navigate. PayPal was a listed option so it is secure and I am very happy with the price.

 

 

 

“PROBLEM FREE”

I had no problem booking my flight. I had no problem using PayPal to pay. I had no problem cancelling my flight. I had no idea you were in the UK, delighted when I found out. They have given me a year to schedule my flight with a small fee...

 

 

“Great that Alternative Airlines accepts Paypal”

I would say the customer journey process was very thought out. Kudos to the product team.