Alternative Airlines Reviews

A Few Words
From You

“Excellent customer service”

Excellent customer service! I had some issues with one of my segments, and they maintained in contact with me, updating me at every step. In the end, they were able to accommodate me at the departure time I needed. I will definitely use this website again for travel! Thank you Alternative Airlines!

 

1st October 2020

 

 

 

“Thank you!”

Easy to work with one of the best experience I had and I thank you for that. Can't wait to use you again.

 

20th September 2020

 

 

 

“Easy and efficient site”

Easy process

 

15th September 2020

 

 

 

“Very satisfied with my experience”

I will definitely recommend their services to my family and friends

 

15th September 2020

 

 

 

“Customer Service take care of my issues”

I just called to make sure my flight was indeed booked. The person who helped me was very friendly and made sure my concerns were meet. I have used Alternative Airlines in the past and will continue to use them because I feel confident if I have a issue it will be taken care of. Keep up the good work.

 

8th September 2020

 

 

 

“Responsive Customer Service despite the pandemic”

Very responsive customer service in the midst of pandemic. Quick to take action. I hope you keep this up.

 

3rd September 2020

 

 

 

“Fast and reliable”

Fast reliable and for us the perfect solutions for a quick trip that we unfortunately didn’t want to make, but had too. Also really convenient you can pay with PayPal etc . Would use this place again

 

29th June 2020

 

 

 

“Fast and precise”

It was quick and I got the flight that I was looking for.

 

26th August 2020

 

 

 

“Super easy to use”

Very easy to navigate the website and book a flight

 

24th June 2020

 

 

 

“This service seems to be bullet on ”

I have no complaints so far. First time user who needed to use paypal. Clean easily done! Same info as other websites with brand names! Seamlessly booked with airline, great!

 

19th June 2020

 

 

 

“I like this site — very interesting”

The website is very interesting!

 

12th May 2020

 

 

 

“Emily was amazing”

I contacted their customer service and a lady named Emily responded back to me. She went above and beyond to solve my problem and was able to contact the airline to ensure I receive what I was entitled to. Thank you so much Emily.

 

19th April 2020

 

 

 

“A+ Customer Service”

Great company to work with! I had a flight that needed to be cancelled due to this awful coronavirus pandemic and really like how Alternative Airlines decided to control the number of calls by restricting contact information until you were within 7 days of your flight. I entered by booking reference # seven days before, immediately got their toll free # and was able to work with their service center resolve my issue. I have purchased tickets through alternative air for several years and will continue to be a customer of theirs in the future.

 

12th April 2020

 

 

 

“Very good service”

Very good service, even in these difficult times! I had to change three flights, and following their request, I waited until a week before departure to change them. Their call center was saturated, but they gave me great service by email. All of my flights were quickly changed to latter dates. I lost no money thanks to their quick response. Thank you very much for your quality service!

 

30th March 2020

 

 

 

“Flexible”

Very good service.

 

17th March 2020

 

 

 

“Worried at first”

I was worried at first as i do not trust internet payments anymor but I received the ticket straight away. Still, I wasn't entirely convinced until got to the airport and the lady confirmed my flight. It was the best feeling ever knowing I can fly and pay with paypal

 

16th March 2020

 

 

 

“Thank you very much”

Thank you a lot.

 

15th March 2020

 

 

 

“Fantastic”

Fantastic, I had a problem with my card and my bank which was quickly resolved. But generally, Alternative Airlines services is wonderful! Please keep it up.

 

13th March 2020

 

 

 

“Best”

I highly recommend alternative airline ... safe and secure — no problems at all.

 

12th March 2020

 

 

 

“Fast and efficient”

Fast and efficient ... first time using this service but will do so again ....

 

21st December 2019

 

 

 

“So far so great ”

My trip has been great! Last minute travel just before Christmas was hard, but this payment option made it effortlessly possible. First leg of flight complete with no issues.

 

21st December 2019

 

 

 

“Highly recommended”

Love the service. Fast and easy. Have used them in the past.

 

20th December 2019

 

 

 

“Great ”

Great service and allows you to purchase flights with PayPal.

 

20th December 2019

 

 

 

“It was a seamless experience. No issues at all”

The service was good.

 

20th December 2019

 

 

 

“I really like the Service”

Great service. Great experience.

 

12th November 2019

 

 

 

“Allowed me to pay for my flight via PayPal”

Smooth transition and allowed me to pay for my flight via Paypal, which is what I was trying to accomplish.

 

12th November 2019

 

 

 

“Great company”

Super effective when I had an issue for a client of mine, got the help needed in a very quick time by Andrei which helped so quickly and kindly.

 

10th November 2019

 

 

 

“A customer for life”

I had two errors on my e-ticket(both my fault. Knowing they had to be fixed I was in panic mode. Y'all made the panic disappear with your patience and professionalism. Thanks for getting it right for me. As someone who works in customer service some I know that's your main goal and mission accomplished. You have a customer for life..

 

10th November 2019

 

 

 

“Wonderful!”

Great website, simple to checkout!

 

28th September 2019

 

 

 

“I like the multiple payment gateways, especially PayPal.”

I like the multiple payment gateways especially PayPal.

 

27th September 2019

 

 

 

“Excellent service.”

Quick response.

 

26th September 2019

 

 

 

“I booked a ticket for a friend of mine...”

I made a mistake on the DOB I reached out to them via whatsapp and they were very responsive and the issue was fix in few minutes. It was great to see that can also assist people via whatsapp I couldn’t call their direct lines as it was a UK number and I leave in the US.

 

25th September 2019

 

 

 

“Used Alternative Airlines for the second time...”

Never had a problem. Good service all round[...]One of the very few companies that you can use PayPal.

 

25th September 2019

 

 

 

“Excellent service. Fast and efficient.”

My wonderful experience was the service provdided was clear, efficient and excellent. Cannot fault one thing about this service. 5 star all the way.

 

8th September 2019

 

 

 

“Great service. Effective. Efficient and user friendly.”

Yes I will reccomend them.

 

7th September 2019

 

 

 

“Brilliant service”

Brilliant service.

 

7th September 2019

 

 

 

“Hassle free”

Hassle free, delighted.

 

7th September 2019

 

 

 

“EXCELLENT SERVICES!”

EXCELLENT SERVICES! MEETS THE NEED OF THE PUBLIC WITH CHEAP RATES,TIMELY PROCESSING,AND A REASONABLE INTEREST RATE IF A TICKET IS BOUGHT FOR HIRE PURCHASE THE NO INTEREST RATE AFTER PURCHASE IS JUST ANOTHER PULL FACTOR FOR CUSTOMERS I WILL REFER THUS AIRLINE TO MANY PEOPLE.

 

5th September 2019

 

 

 

“It was very easy and simple experience”

it was easy process.

 

27th August 2019

 

 

 

“Easy!”

Super easy and great prices!! Wow! The search was easy, results were clearly listed and the I got my confirmation boom bam! Easy! Highly recommend and I don’t often buy tickets from third parties but it worked! And the fact that you can use Affirm solidified the legitness of this site..

 

27th August 2019

 

 

 

“I had the very best service ever!!!!”

I had the very best service ever!!!! I had issues in payment, but talking with them directly there support staff was excellent!!!!They allowed me to try to resolve the issue and get this booking done!. I highly recommend them!. Thank you to Andy, Paula and Ann for getting my booking done! Cheers!

 

24th August 2019

 

 

 

“Great deals”

Very cheap, my first time using and it will not be my last. My favourite thing about the website is the fact you can use Klarna to spread the cost which is great.

 

12th August 2019

 

 

 

“Easy to use”

Easy to use. Easy to book.

 

11th August 2019

 

 

 

“Smooth booking via the internet!”

Smooth booking via the internet. I am a frequent flyer.

 

10th August 2019

 

 

 

“Very professional and I would recommend anyone to use your website. ”

Your service was excellent very efficient and very fast.

 

9th August 2019

 

 

 

“Great site”

Very easy to use site will do this again soon Thanks.

 

9th August 2019

 

 

 

“Great experience”

Easy to book. Competitive rates. Many payment options including PayPal which is great advantage for those who don’t have or don’t want to pay with credit.

 

30th July 2019

 

 

 

“Awesome”

Awesome and satisfied

 

29th July 2019

 

 

 

“Good interactive database that was easy to navigate>”

Made effective comparative information, interactive process was easy to follow and the results were timely.

 

29th July 2019

 

 

 

“Comfortable and excellent service”

The service was excellent. The seats were big and comfortable. Meals were provided often.

 

29th July 2019

 

 

 

“Great booking site”

I have booked 2 trips with Alternative Airlines and I have to that I had a great experience booking my trips and very quick confirmation. I will continue to use their services for future trips.

 

28th July 2019

 

 

 

“Excellent Service”

I couldn’t t ask for a better and an excellent travel agent agentt. Very informative as well as very helpful every time I call. This is my second time using Alternative Airlines and having Affirm to help me with a line of credit is an excellent help to make my travel experience a pleasant one. Thank you!

 

16th July 2019

 

 

 

“Great for PayPal”

You are the only travel agency that accepts Pay Pal payments.

 

15th July 2019

 

 

 

“They helped me”

Very users friendly and fast.

 

15th July 2019

 

 

 

“Great way of paying if you need to use other means and customer service was awesome”

Customer service was great

 

15th July 2019

 

 

 

“Thank you!”

Great service! Easy booking. Thank you.

 

12th July 2019

 

 

 

“So much easier to book Air Panama”

Customer service was great

 

26th June 2019

 

 

 

“Simple & easy”

It was simple and easy. Several flight choices to pick from. They are linked to affirm so I was able to pay for flights over 6 months!

 

25th June 2019

 

 

 

“PayPal Yay!”

I LOVE that I can utilize PayPal to purchase my plane tickets. Also, there was a great amount of help to find the most affordable pricing for my trip.

 

24th June 2019

 

 

 

“Great service!”

The staff are very helpfu, great customer service experience.

 

24th June 2019

 

 

 

“Great for Central Asian travel”

I travel a lot in the Central Asia and Alternative Airlines lists a lot of airlines that serve this area that other websites don't list. They take PayPal, which is really great for me when traveling. Once I had a problem with payment and I called Alternative Airlines - I talked to a live person and she was super helpful.

 

22nd June 2019

 

 

 

“Simple & easy”

It was simple and easy. Several flight choices to pick from. They are linked to affirm so I was able to pay for flights over 6 months!

 

8th June 2019

 

 

 

“Easy process”

Th boking process was very user friendly. I also appreciated the rate lock feature.

 

8th June 2019

 

 

 

“Easy, fast, helpful”

It was a simple and fast process, I appreciated.

 

4th June 2019

 

 

 

“It's a great service for booking”

& the payment process too. Hopefully on board does the same outstanding job.

 

2nd June 2019

 

 

 

“It was easy to purchase”

I did pay with poli payment and I did receive ticket withing 2 hours thank you so much Alternative Airlines for making it so easy for my journey

 

1st June 2019

 

 

 

“Found correct flights”

It seems very fast and also the only place I could find the correct flights

 

9th May 2019

 

 

 

“Quick and easy”

The process was easy and quick.

 

8th May 2019

 

 

 

“Polite and efficient”

They were polite and efficient and processed my concerns promptly

 

8th May 2019

 

 

 

“Simple”

It was very simple to navigate.

 

7th May 2019

 

 

 

“I am so happy”

I am so happy i can book a flight and do payment plans :)

 

1st May 2019

 

 

 

“Just amazing!”

Smooth, easy and super convenient service.

 

9th April 2019

 

 

 

“Great prices”

You guys have the best prices. Nobody else came close.

 

9th April 2019

 

 

 

“Positive booking experience”

Simple process to book and Hannah was superb in handing extras that we required. First Class service all round!!.

 

9th April 2019

 

 

 

“I love the versatile payment options”

I just love the versatile payment options the easy access to the site easy to view writable available when there is no other way to pay like with PayPal accept Paypal which is great for me it's just unbelievable how fast you can get a flight booked and for reasonable price without the excess payment from one of the other sites I love it thank you alternative

 

8th April 2019

 

 

 

“Excellent service”

This has been a fantastic experience for my family. We were able to book the flight right away on credit. My wife made a slight mistake on the name spelling on one of the tickets and they fixed extremely fast. All my wife had to do was send an email to them and it was fixed within minutes. They were also very quick to respond to our phone call as well. This is my first time booking through them but we are already planning other trips

 

4th April 2019

 

 

 

“Fast, easy & no worries”

Fast, easy & no worries. My first time and did not run into any problems. I will definitely use again. Thank you.

 

5th March 2019

 

 

 

“No problem. A problem solved quickly.”

I left off the last letter of my son's name. I called Alternative and a beautiful voice from the UK assured me that it would be fixed and there was no additional charge. I recommend Alternative.

 

4th March 2019

 

 

 

“Excellent service”

Quick and easy process. Communication was clear when additional information was needed. Would highly recommend!

 

3rd March 2019

 

 

 

“Easy quick transaction”

Easy quick transaction and the fact that PayPal is accepted as a payment option is just wonderful.

 

3rd March 2019

 

 

 

“Wonderful”

I was able to buy tickets using PayPal. I had a question and the support staff took care of my needs immediately all the way from England.
Highly recommended

 

2nd March 2019

 

 

 

“Perfect service!!!”

I have been buying tickets from alternative airlines for the past 7 years and I have never been disappointed. I have referred so many family and friends and it’s the same for them...surely I wouldn’t dream of trying out another agency. These guys are amazing!!!

 

8th February 2019

 

 

 

 

“Very helpful, called and they answered everything politely”

Quick and good, called and they answered everything politely.

 

7th February 2019

 

 

 

“Easy to use”

Booking I made was cheaper than on other sites I checked, with more options offered for the date I required

 

7th February 2019

 

 

 

“Will use again!”

Amazing service, PayPal is the top choice for this website. I asked for a refund and they gave all the available options and got the refund straight away.

Great customer service. Will use again!

 

7th February 2019

 

 

 

“Great customer service!”

I made an initial booking for a trip in Australia with separate legs booked with JetStar and Qantas. Unfortunately, the booking became unavailable shortly after processing the transaction due to a regional locking of certain fares.

Thankfully, the customer service team (Andy in particular!) were quick to explain the situation and reverse the transaction for me.

Overall the experience was positive and I will certainly try to make use of the service in the future!

 

7th February 2019

 

 

 

“Awesome Alternative”

I was pleased and impressed with Alternative Airlines. Booking was fast and easy and I was even afforded the opportunity to pay in installments through an Alternative Airlines partner. I have recommended Alternative Airlines to friends and family.

 

13th January 2019

 

 

 

“Excellent service as always”

Excellent service as always

 

13th January 2019

 

 

 

“Easy to book. Excellent website”

Yes. The website was easy to use, no glitches. The booking took just a few minutes./p>

 

13th January 2019

 

 

 

“Incredible customer service”

Incredible customer service! Couldn't have asked for quicker, better hep. Well done!!!

 

12th January 2019

 

 

 

“Best airline service I ever tried”

Best airline service I've ever tried (I tried 10s different). 1.Responsive and flexible to my needs when I changed my flight date a few times. Patient on poor cellular connection, very helpful. 2. Offer flight connections unavailable on other services. 3. Broad choice of payment methods, including PayPal. 4. Good prices. 5. Service guys speak nice British English ;-) Hope Alternative Airlines will keep same quality level in the future.

 

11th January 2019

 

 

 

“Excellent service and the website was so easy to navigate”

Excellent service and website was easy to navigate. Great choice of flight options.

 

12th December 2018

 

 

 

“Easy to use”

Site was easy to navigate and tickets were easy to purchase.

 

10th December 2018

 

 

 

“An easy and painless process of banking my flight”

Professional and easy to book!

 

10th December 2018

 

 

 

“Just do it”

Very convenient and fast.

 

10th December 2018

 

 

 

“Good for PayPal use”

Quick. Good price. Able to use PayPal (essential as I've lost by bank cards).

 

28th November 2018

 

 

 

“Easy”

Easy , simple and I love for the fact tht I can use Paypal.. I am from Singapore, btw ...

 

24th November 2018

 

 

 

“Have been using this site for years and…”

Have been using this site for years and they are very flexible with payments and are great with customer service I have never had any issues that have not been resolved. I reccomend to anyone tight on money use this site through Paypal credit it is a great way to book affordable flights.

 

24th November 2018

 

 

 

“Service was very excellent, I highly recommend”

Service was great i highly recommend.

 

20th November 2018

 

 

 

“Great service”

Helpful and speedy feedback.

 

20th November 2018

 

 

 

“Very useful”

The opportunity to use several kinds of payment. Very useful to arrange your expenses. Great service!

 

20th November 2018

 

 

 

“Authenticity of card details”

Timely response when call was made to confirm the authenticity of the e-mail request for last 4 digits and name on debit card.

 

18th November 2018

 

 

 

“Prompt and courteous customer service”

Honestly, I rarely leave reviews online for many different reasons but the amazing service that I received from this website compelled me to leave a fantastic review so that others who are looking to use their service can make up their mind.

I stumbled upon this website when I was looking for a website that accepted Discover card as a mode of service and had never heard of this site before. While booking the ticket I did not realize that this is a UK based website which does not have a US customer support number but nonetheless it was not an issue since I got prompt response to my email queries.

The website itself is very clean and easy to navigate through. The flight price might not necessarily be the cheapest but is definitely a good experience to use the website and there are no hidden costs.

Would highly recommend trying this out and not go for other unreliable websites that may save you a few dollars but would leave a bad taste in the mouth if you need to use their customer service/p>

 

16th November 2018

 

 

 

“Flights to Florida”

Booking process was very easy no hassle easy to pay for with Affirm. Was able to get all of the flights that I needed for my travels. Customer service very quick with responses to my questions and helpful.

 

16th November 2018

 

 

 

“Super easy”

Super easy and love payment options!

 

14th November 2018

 

 

 

“Time saver”

Hard to find a site allowing to book a good flight from Bamako to Ouagadougou. I got a direct flight (1h20 travel time) instead of 24h. All this at a reasonable price. The process is quick and easy easy, so is the payment. Ilkie the fact that we can use Paypal.

 

13th November 2018

 

 

 

“Great customer service”

They answer my question regarding my flight and also walk me though during my seating arrangement.

 

12th November 2018

 

 

 

“Excellent Opportunities”

Accepting multiple payment option like paypal was a great advantage to me. Some deals i saw here were not in other sites. Thanks

 

11th November 2018

 

 

 

“Accepting multiple payment option like…”

Accepting multiple payment option like paypal was a great advantage to me. Some deals i saw here were not in other sites. Thanks

 

7th November 2018

 

 

 

“Awesome prices!”

Easy website to navigate! Thorough, quick & awesome airline prices!

 

7th November 2018

 

 

 

“Easy to use”

It was easy to find the flight options I needed that I had been looking a long time for on other sites.

 

6th November 2018

 

 

 

“Fantastic!”

Easy booking, good prices.

 

8th November 2018

 

 

 

“Reservation system with a heart”

I ordered a ticket online in panic mode and then (albeit on the same day and after Normal working hrs so no actual ticketing had yet occurred) found out I acted hastily and was already confirmed on a flight operated by another airline. Alternative Airlines graciously refunded/ canceled my transaction even though they had the right to stick it to me. kudos to their decision.

 

4th November 2018

 

 

 

“Easy booking”

Easy booking, good prices.

 

30th October 2018

 

 

 

“Fast excellent service thank you”

Excellent fast service thanks.

 

30th October 2018

 

 

 

“Found me the cheapest fare”

Found me the cheapest fare.

 

30th October 2018

 

 

 

“Great service”

Very helpful with my cancellation and rescheduling a new flight.

 

30th October 2018

 

 

 

“Easy to Book, Easy to Fly”

Was as simple as any other self service flight booking site out there! Booked a round trip from Cali to Nevada without any issue. Would definitely use the service again!!!

 

27th October 2018

 

 

 

“Andy and Hazel were excellent and good…”

Andy and Hazel were excellent and good help received . Rasta Mikey Ezewudo

 

24th October 2018

 

 

 

“Very good and quick service”

The service was very good, I was able to complete it online. The telephone contact was also reasonably quick response and the person answered my questions clearly.

 

24th October 2018

 

 

 

“Easy!”

Simple and friendly. Good prices and good options for flights.

 

23rd October 2018

 

 

 

“Was slightly apprehensive at first but…”

Was slightly apprehensive at first but really good experience. Many ways to pay including Paypal too! Would recommend to anyone.

 

23rd October 2018

 

 

 

“Convenient and customer-focused”

A convenient and customer-focused service. The easy to use website with flexible payment options including PayPal was a fantastic bonus for me that allowed me to book the flights that I wanted without delay. I would certainly recommend to others.

 

23rd October 2018

 

 

 

“Simple and Efficient”

The booking process was made so simple and went smoothly! I will definitely be using them again in the future.

 

16th October 2018

 

 

 

“Your peformance was outstanding.”

The booking was very easy, straight forward and reliable. I will recommend anyone that wants to book to go to your website.

 

15th October 2018

 

 

 

“Simple and Sweet”

Well you are as simple a solution to my issues for interior travel at the best prices. Thank you.

 

14th October 2018

 

 

 

“A company that takes PayPal”

Very easy to use website.

 

13th October 2018

 

 

 

“Great service”

Easy, fast, priced right.

 

13th October 2018

 

 

 

“Very good ”

Very good.

 

10th October 2018

 

 

 

“Perfect!!!!”

Seamless booking, ticket confirmation and feedback 

 

10th October 2018

 

 

 

“Straight forward and great service”

Straight forward service with the office support available during the day hours. It is advised to buy the ticket at least one working day before travel.

 

8th October 2018

 

 

 

“Very easy and quick process.”

Very easy and quick process. This save me a lot of stress at time. Where I needed a long travel to burry my mum. Death never make an appointment and come only when one is financially down. Alternative airline was a great help. Thank you.

 

8th October 2018

 

 

 

“Friendly en quick response”

Friendly en quick response

 

7th October 2018

 

 

 

“Easy Transaction”

Easy transaction, good prices and prompt service.

 

3rd October 2018

 

 

 

“Very efficient and reliable”

Very efficient and reliable. Within a matter of minutes, I was done with my booking, receiving my itinerary at the same time.

 

2nd October 2018

 

 

 

“Great pricing and easy to use!”

Great pricing and easy to use!

 

2nd October 2018

 

 

 

“When you're in a bind...”

When you're in a bind, and you need help. Thank you, you really helped me out 5 stars from me!!!

 

1st October 2018

 

 

 

“This is the best services that I ever...”

This is the best services that I ever had so far.

 

1st October 2018

 

 

 

“Positive experience!”

My experience with Alternative Airlines has been quite a positive one: paying online, having a helpful customer service, and cheap flight options!! Thank you!

 

27th September 2018

 

 

 

“Your online booking process is the best one currently in the public domain. ”

The instructions were concise, easy and clear to follow.

 

27th September 2018

 

 

 

“Great way to book using Paypal”

Able to do the booking on Paypal Credit.

 

26th September 2018

 

 

“Prompt & Polite service”

The staff at Alternative Airlines is prompt in replying to my email enquiry. I will definitely purchase my flight tickets from them the next time..

 

26th September 2018

 

 

 

“Budget and cost friendly”

Very easy booking process. The only booking option that allows you to use PayPal which is so much easier. This allows you to pay out your purchase for those on a budget such as myself. I am a single mom and my daughter is going to NYC in November. This is an easier budget-friendly option for me.

 

25th September 2018

 

 

 

“Quick and simple process”

Quick and simple process. Booked a flight and received confirmation within a minute. Made a spelling mistake and this was rectified quickly.

 

19th September 2018

 

 

“Good service”

 

18th September 2018

 

 

 

“Use PayPal, Easy to navigate, cheaper price

I like that I could use my PayPal online credit to pay for my flight. Easy simple breeze through with transaction to email confirmation.

 

18th September 2018

 

 

 

“User friendly, less expensive than I had been viewing on other sites”

Easy booking, took no time at all. Quick response afterwards.

 

18th September 2018

 

 

 

“The process is fast and secure”

The process is fast and secure. And I can use my PayPal account to pay.

 

15th September 2018