Work with us
Let's fly!
- Airlines will always try to sit children with their parents (subject to check-in)
- Some airlines will allow travel for unaccompanied minors. Please email us to check.
- The fare is based on the child's age on the date of travel.
- More detailed information can be found here Traveling with children
- Most airlines will let infants travel with their parent(s) for free. However some airlines will charge up to 10% of the adult ticket price. Click on 'Price Breakdown' to find out more.
- If you are pregnant, but due before the flight departure date, please contact us once your baby is born and has a name. We can then add him/her to your ticket.
- Infants will not be given a seat. The airlines expect parents to travel with them on their lap.
- Airlines regard infants as being under 24 months old.
- The fare is based on the child's age on the date of travel.
- More detailed information can be found here Traveling with children
Work with us
WHY DON'T YOU COME
AND JOIN ALTERNATIVE AIRLINES?
Considering a career in the travel industry? Enjoy coming up with new ideas and not afraid to try something new? Alternative Airlines is a young growing company that strives to provide an accessible flight for everyone all over the world. We have a diverse range of e-commerce and digital jobs to offer.
THE ALTERNATIVE AIRLINES TEAM
We pride ourselves on having a flexible, easy-going atmosphere where everyone works hard and feels comfortable at the same time. The Alternative Airlines team are extremely driven and committed to everything they do, from creating new ideas to helping our customers.
THE HEADQUARTERS
We are based in Horley, right next to Gatwick Airport. Our recently renewed office provides an inspiring and peaceful work environment for our growing family. So interested in working with us? We are always looking to expand and offer many ecommerce jobs in the Surrey and West Sussex area.
Our travel jobs areas include Customer Service, Marketing, Web Development and Graphic Design.
Have a look at the latest vacancies available below.
Vacancy Customer Service Manager
Alternative Airlines is a young and innovative company growing quickly in the fast-moving travel sector. We are hard-working, driven and committed to delivering excellent customer service. At Alternative Airlines, our staff are important, and we are committed to their on-going personal development.
With a global customer base and offices near Gatwick Airport, Alternative Airlines is an on-line travel agency (OTA) which offers a wider choice of flights for its customers. By working with more airlines worldwide, including smaller regional airlines and low-cost carriers, we offer a greater choice of flight options at lower prices. We specialise in flight-only sales and offer over 600 airlines on our easy-to-use site.
Due to sustained growth, we are now expanding our team and looking for a skilled trainer who can build and deliver robust training plans within our Customer Service team. This will include Amadeus GDS, customer handling skills, and developing processes and training manuals.
Essential Skills
- Minimum of 1 years experience of managing a customer facing team
- Strong writing skills.
- Proven experience in coaching and motivating to enhance a high performing team
- Expert knowledge of Amadeus GDS experience including ticketing and refunds
- Highly organised, proactive, able to manage multiple priorities and meet deadlines
- Highly organised, proactive, able to manage multiple priorities and meet deadlines.
- Passion for customer service and the airline industry
What we offer
- Competitive salary
- Free parking
- Pension scheme
- Free Wi-Fi
- Summer and Christmas parties
- Travel Perks
- Opportunity to directly and personally influence the next stage of growth of a young, innovative and fast-growing OTA
The Role
- Work alongside the Operations Manager and fellow Customer Service manager to manage a customer facing team
- Develop and coach all levels of performance
- Quality check of workload, from emails, call listening
- Pulling regular stats on workload and sharing with management team
- Looking for new ways to develop the team and processes
- Produce a daily workload roster to ensure all tasks are actioned on a daily basis
- Ensure we are always providing the highest level of customer service
- Provide our marketing and development teams customer feedback to keep enhancing our product and services
- Work alongside the ticketing and training manager to build training plans for new starters
- Delivering training
- Suggest best practises for ways of working and rolling them out
- Be involved in the recruitment process
- Champion new processes and ensure they are followed at all times
- Lead by example
Vacancy Back-end Developer
We are expanding the team and looking for someone with a passion for back-end development and making websites and applications that work well across multiple browsers and devices. The role will be focused on the back-end development of Alternative Airlines’ platform and projects. We are enjoying a period of high growth and have clear traffic goals from our current base of 300,000 monthly users to 500,000 by 2019 and 1 million by 2020. Projects will include developing the platform of Alternative Airlines from an English-only site into a multi-language site attractive to our global customer base and API integrations to broaden the scope of Alternative Airlines' offering. Many of Alternative Airlines' back-end projects include integrating with new payment partners and direct API connections with airlines. The role will have real responsibility and decision-making authority to control and develop the platform of Alternativeairlines.com. There will be an opportunity also to work on front-end projects as well as part of a small, but expanding team.
Person Specification
- Willingness to learn new techniques and skills
- Entrepreneurial
Essential Skills
- To have a good understanding and experience of server side technologies such as PHP, apache, and Linux
- Experience working with MYSQL databases is essential
- Experience working with HTML, CSS and JavaScript
- Experience with building or consuming web services and APIs
- Understanding and experience using Git and Git workflows
- To be educated to degree level in a software / web development degree or similar is preferred
What we offer
- Highly competitive salary
- Access to discounted air travel
- Free parking
- Pension scheme
- Free Wi-Fi
- Summer and Christmas parties
- Travel Perks
- Outdoors Chess Set and Table Tennis Table
- 23 days holiday
- Flexible working
- We have regular socials and try to afford our staff the right work-life balance in order to make sure they can focus on the things that matter to them
Vacancy App Developer
Alternative Airlines is a fast-growing, highly innovative Online Travel Agent. We have built a strong online presence, www.alternativeairlines.com, with an ultra-quick flight booking capability and an expanding, global customer base of delighted consumers. With a new customer-focused approach to a huge, well-established market for air travel, the organisation has built a reputation for innovation, attention to detail and doing things differently.
Due to this sustained growth, we are expanding our developers team and looking for great app developers to join us.
This role is focused on developing and enhancing the Alternative Airlines app. Working alongside our developers team, this person will have real responsibility and decision-making authority to develop this new and exciting channel of the www.alternativeairlines.com platform.
We have clear traffic goals from our current base of 450,000 monthly users to 1 million by 2020 and our customers are demanding an excellent user experience via a dedicated app. This app will contain all airline and flight availability alongside the wide range of payment partners that Alternative Airlines works with including PayPal, Stripe, Affirm, Alipay, Klarna, Google and Apple Pay. Users will be able to utilise their customer details including personal information to make booking flights fast, easy and convenient!
Person Specification
- To be educated to degree level in a software / web development degree or similar is preferred
- Good all-round communication skills and ability to work collaboratively
- Analytical thinking and problem-solving capability
- Willingness to learn new techniques and skills
- Entrepreneurial
Essential Skills
- Mobile Application development on iOS and Android platforms
- Knowledge and experience of building cross-platform mobile phone apps using React Native
- Experience of whole app production lifecycle from planning and experimenting to building, testing, deploying and publishing
- Experience with building or consuming web services and APIs
- Experience writing secure mobile applications
- Experience with profiling and debugging mobile applications
- Understanding and experience using Git and Git workflows
What we offer
- Highly competitive salary
- Access to discounted air travel
- Free parking
- Pension scheme
- Free Wi-Fi
- Summer and Christmas parties
- Travel Perks
- Outdoors Chess Set and Table Tennis Table
- 23 days holiday
- Flexible working
- Weekly fruit basket for all the staff to enjoy
- Break out area for those key moments
- We have regular socials and try to afford our staff the right work-life balance in order to make sure they can focus on the things that matter to them
Vacancy Front-end Developer
We are a young and growing company in the fast-moving travel sector. Our team are hard-working, driven and extremely committed to everything they do. At Alternative Airlines, our staff are important and we are committed to their on-going personal development. Alternativeairlines.com is an on-line travel agency offering a wider choice of flights for its customers. By working with more airlines worldwide, including smaller regional carriers, we offer a greater choice of flight options at lower prices. If you would like to join our business, then please keep on reading... We are expanding the team and looking for a talented and creative Front-End Developer to join us!
Job Description
- These are very exciting times at Alternative Airlines. We are putting together a top notch team of front enders and an exceptional designer to help overhaul the front end of alternativeairlines.com.
- The role will be focused on the front-end development of Alternative Airlines’ platform and projects will include a complete overhaul of the front end of the website. Designing and implementing new features into the flight booking process, creating customer-facing landing pages to promote new features and airlines available through Alternativeairlines.com as well as the management of the existing front-end platform.
- Working collaboratively, and alongside a cross-functional team you will take a user-centred development approach to address complex design problems and work closely with other front end devs and a designer.
- You’ll devise compelling ideas, ideate possibilities and create concepts at different levels of fidelity. You will have a hands on approach with a keen eye for bringing designs to life with great interfaces whilst maintaining the structural integrity and standard of the frontend codebase.
- Through effective implementation, the successful candidate will help create an excellent user experience across all devices including desktop, mobile and tablet.
- We don't offshore, and we dont take on contractors. You will be a part of our team, and your input is valued. We'll listen to your ideas, and you'll get the chance get to bring them to life. Have a killer idea on Monday? Great!, lets put it on the site on Tuesday and A/B test it. If our customers love it as much as you do, it stays.
Essential Skills
- You are an expert using Less/Sass, Javascript, Jquery., CSS and HTML
- Being familiar with React would be a bonus!
- Basic understanding of PHP and comfortable working on the front-end code within or alongside it.
- An eye for good design and what makes a great user experience.
- Experience building mobile friendly and responsive designs.
- Experience of e-commerce in travel and airline preferred, but not essential.
- Understanding and experience in version control using for example Git and Git workflows
- A passion for excellent user experiences and interactions
What we offer
- Highly competitive salary
- Free parking.
- Pension scheme.
- Free Wi-Fi.
- Summer and Christmas parties.
- Travel Perks.
- Flexible working
- We have regular socials and try afford our staff the righ work ro life balance in order to make sure they can focus on the things that matter to them
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