Work with us
- Airlines will always try to sit children with their parents (subject to check-in)
- Some airlines will allow travel for unaccompanied minors. Please email us to check.
- The fare is based on the child's age on the date of travel.
- More detailed information can be found here Traveling with children
- Most airlines will let infants travel with their parent(s) for free. However some airlines will charge up to 10% of the adult ticket price. Click on 'Price Breakdown' to find out more.
- If you are pregnant, but due before the flight departure date, please contact us once your baby is born and has a name. We can then add him/her to your ticket.
- Infants will not be given a seat. The airlines expect parents to travel with them on their lap.
- Airlines regard infants as being under 24 months old.
- The fare is based on the child's age on the date of travel.
- More detailed information can be found here Traveling with children
Work with us
WHY DON'T YOU COME
AND JOIN ALTERNATIVE AIRLINES?
Considering a career in the travel industry? Enjoy coming up with new ideas and not afraid to try something new? Alternative Airlines is a young growing company that strives to provide an accessible flight for everyone all over the world. We have a diverse range of e-commerce and digital jobs to offer.
THE ALTERNATIVE AIRLINES TEAM
We pride ourselves on having a flexible, easy-going atmosphere where everyone works hard and feels comfortable at the same time. The Alternative Airlines team are extremely driven and committed to everything they do, from creating new ideas to helping our customers.
THE HEADQUARTERS
We are based in Horley, right next to Gatwick Airport. Our recently renewed office provides an inspiring and peaceful work environment for our growing family. So interested in working with us? We are always looking to expand and offer many ecommerce jobs in the Surrey and West Sussex area.
Our travel jobs areas include Customer Service, Marketing, Web Development and Graphic Design.
Have a look at the latest vacancies available below.
Vacancy Customer Service Executive
Alternative Airlines is a young and innovative company growing quickly in the fast-moving travel sector. We are hard-working, driven and committed to delivering excellent customer service. At Alternative Airlines, our staff are important, and we are committed to their on-going personal development.
With a global customer base and offices near Gatwick Airport, Alternative Airlines is an on-line travel agency (OTA) which offers a wider choice of flights for its customers. By working with more airlines worldwide, including smaller regional airlines and low-cost carriers, we offer a greater choice of flight options at lower prices. We specialise in flight-only sales and offer over 600 airlines on our easy-to-use site.
Due to sustained growth, we are now expanding our team and looking for a brilliant Customer Service Agent to join our Customer Service team.
The Role
- Providing a high level of customer service, by answering calls, emails, WhatsApp and live chat
- Using our in house systems and Amadeus to process changes
- Working hard to ensure a high level of customer satisfaction to retain customers
- Working to a rotating shift pattern, Shifts will be rostered between 0800 - 0000 on a 4 on, 4 off basis
Essential Skills
- Experience if working within the travel industry - 1 year
- Confident telephone manner and strong writing skills
- Minimum of 1 years experience within the Travel industry is essential
- Passion for customer service and helping our customers regarding their bookings
- Highly organised, proactive, able to manage multiple priorities and meet deadlines
What we offer
- Competitive salary
- Full training given
- Modern office with free parking
- Pension scheme
- Free Wi-Fi
- Fresh Fruit
- Summer & Christmas parties
- Opportunity to directly and personally influence the next stage of growth of a young, innovative and fast-growing OTA
Vacancy UX Designer
The UX Designer role will be focused on the front-end of Alternative Airlines’ platform, and projects will include a complete overhaul of the front end of the website. Designing new features for the flight booking process, as well as customer-facing landing pages to promote new features and airlines available through Alternativeairlines.com.
Working collaboratively, and alongside a cross-functional team you will take a user-centred design approach to address complex design problems and work closely with front end devs and a designer.
You’ll devise compelling ideas, ideate possibilities and create concepts at different levels of fidelity. You will have a hands on approach with an analytical mindset, that will really delve into why users on our site do what they do, and how you can make their booking experience better.
Through effective analytical research and prototyping, the successful candidate will help create an excellent user experience across all devices including desktop, mobile and tablet.
Essential Skills
- Minimum of 2 Years previous experience in a UX and UI designer role (on an e-commerce website) is essential (travel related background would be even better!)
- Experience working with design tools such as Sketch, Axure, or Adobe Creative Suite is essential.
- Experience in responsive design across multiple touch points.
- Good communication skills including the ability to deliver presentations using structure and style appropriate to your audience.
What we offer
- Competitive salary
- Free parking
- Pension scheme
- Free Wi-Fi
- Summer and Christmas parties
- Travel Perks
- Opportunity to directly and personally influence the next stage of growth of a young, innovative and fast-growing OTA
The Role
- Evaluating the alternativeairlines.com website to understand trends and best practice within the travel industry by identifying issues and opportunities to increase conversion.
- Understand the research objective and what type of research or combination of research approaches you will use.
- Proven track record of delivering solutions that increase conversion.
- Produce wireframes and interactive prototypes to depict proposed functionality to stakeholders, potential users, developers and other audiences.
- A/B testing experience and be able to champion the importance of this function whilst working with the rest of the front end team.
- Knowledge and use of analytics through tools such as Adobe Analytics and Google Analytics.
- Collaborating with development team to ensure your designs are feasible for implementation.
- Work with the design team to monitor brand guidelines and collateral consistency.
Vacancy Back-end Developer
We are expanding the team and looking for someone with a passion for back-end development and making websites and applications that work well across multiple browsers and devices. The role will be focused on the back-end development of Alternative Airlines’ platform and projects. We are enjoying a period of high growth and have clear traffic goals from our current base of 300,000 monthly users to 500,000 by 2019 and 1 million by 2020. Projects will include developing the platform of Alternative Airlines from an English-only site into a multi-language site attractive to our global customer base and API integrations to broaden the scope of Alternative Airlines' offering. Many of Alternative Airlines' back-end projects include integrating with new payment partners and direct API connections with airlines. The role will have real responsibility and decision-making authority to control and develop the platform of Alternativeairlines.com. There will be an opportunity also to work on front-end projects as well as part of a small, but expanding team.
Person Specification
- Willingness to learn new techniques and skills
- Entrepreneurial
Essential Skills
- To have a good understanding and experience of server side technologies such as PHP, apache, and Linux
- Experience working with MYSQL databases is essential
- Experience working with HTML, CSS and JavaScript
- Experience with building or consuming web services and APIs
- Understanding and experience using Git and Git workflows
- To be educated to degree level in a software / web development degree or similar is preferred
What we offer
- Highly competitive salary
- Access to discounted air travel
- Free parking
- Pension scheme
- Free Wi-Fi
- Summer and Christmas parties
- Travel Perks
- Outdoors Chess Set and Table Tennis Table
- 23 days holiday
- Flexible working
- We have regular socials and try to afford our staff the right work-life balance in order to make sure they can focus on the things that matter to them
Vacancy Front-end Developer
We are a young and growing company in the fast-moving travel sector. Our team are hard-working, driven and extremely committed to everything they do. At Alternative Airlines, our staff are important and we are committed to their on-going personal development. Alternativeairlines.com is an on-line travel agency offering a wider choice of flights for its customers. By working with more airlines worldwide, including smaller regional carriers, we offer a greater choice of flight options at lower prices. If you would like to join our business, then please keep on reading... We are expanding the team and looking for a talented and creative Front-End Developer to join us!
Job Description
- These are very exciting times at Alternative Airlines. We are putting together a top notch team of front enders and an exceptional designer to help overhaul the front end of alternativeairlines.com.
- The role will be focused on the front-end development of Alternative Airlines’ platform and projects will include a complete overhaul of the front end of the website. Designing and implementing new features into the flight booking process, creating customer-facing landing pages to promote new features and airlines available through Alternativeairlines.com as well as the management of the existing front-end platform.
- Working collaboratively, and alongside a cross-functional team you will take a user-centred development approach to address complex design problems and work closely with other front end devs and a designer.
- You’ll devise compelling ideas, ideate possibilities and create concepts at different levels of fidelity. You will have a hands on approach with a keen eye for bringing designs to life with great interfaces whilst maintaining the structural integrity and standard of the frontend codebase.
- Through effective implementation, the successful candidate will help create an excellent user experience across all devices including desktop, mobile and tablet.
- We don't offshore, and we dont take on contractors. You will be a part of our team, and your input is valued. We'll listen to your ideas, and you'll get the chance get to bring them to life. Have a killer idea on Monday? Great!, lets put it on the site on Tuesday and A/B test it. If our customers love it as much as you do, it stays.
Essential Skills
- You are an expert using Less/Sass, Javascript, Jquery., CSS and HTML
- Being familiar with React would be a bonus!
- Basic understanding of PHP and comfortable working on the front-end code within or alongside it.
- An eye for good design and what makes a great user experience.
- Experience building mobile friendly and responsive designs.
- Experience of e-commerce in travel and airline preferred, but not essential.
- Understanding and experience in version control using for example Git and Git workflows
- A passion for excellent user experiences and interactions
What we offer
- Highly competitive salary
- Free parking.
- Pension scheme.
- Free Wi-Fi.
- Summer and Christmas parties.
- Travel Perks.
- Flexible working
- We have regular socials and try afford our staff the righ work ro life balance in order to make sure they can focus on the things that matter to them
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