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About Japan Airlines

Japan Airlines is the flag carrier of Japan and is the second-largest airline in Japan. The airline is headquartered in Shinagawa, Tokyo and its main hubs are Tokyo Narita International Airport and Tokyo Haneda Airport. Japan Airlines, which is also known as Nikkō, was established in 1951 and became the national airline of Japan in 1953.

Japan Airlines has codeshare agreements with a number of airlines including Air Berlin, American Airlines, Aeromexico, Air France, Alitalia, Bangkok Airways, China Airlines, China Eastern Airlines, China Southern Airlines, Vietnam Airlines, WestJet and many others. The airline flies to many destinations around the world including Asia, Europe, Africa and North America.

The airline has also launched a new low-cost carrier, which will operate under the name ZIPAIR Tokyo, which will operate flights for the 2020 Summer Olympics.

 


 

Japan Airlines Fleet

Correct of November 2019, Japan Airlines currently operates the following fleet, which totals 172 in service, with an additional 65 on order:

AIRCRAFT IN SERVICE ORDERS
Airbus A350-900 4 14
Airbus A350-1000 / 13
Boeing 737-800 50 /
Boeing 767-300 6 /
Boeing 767-300ER 29 /
Boeing 777-200 12 /
Boeing 777-200ER 11 /
Boeing 777-300 4 /
Boeing 777-300ER 13 /
Boeing 787-8 26 2
Boeing 787-9 17 3
Mitsubishi SpaceJet M90 / 32

 


 

Japan Airlines Destinations

Japan Airlines currently flies to over 200 destinations in 35 countries. It flies to destinations domestically in Japan, elsewhere in Asia, Oceana, Europe, Africa and North America, as per the tables below:

Domestic Destinations

Region CITY AIRPORT IATA
Chūbu Komatsu Komatsu Airport KMQ
Chūbu Nagoya Chubu Centrair International Airport NGO
Chūbu Niigata Niigata Airport KIJ
Chūgoku Hiroshima Hiroshima Airport HIJ
Chūgoku Izumo Izumo Airport IZO
Chūgoku Okayama Okayama Airport OKJ
Chūgoku Yamaguchi-Ube Yamaguchi Ube Airport UBJ
Hokkaidō Asahikawa Asahikawa Airport AKJ
Hokkaidō Hakodate Hakodate Airport HKD
Hokkaidō Kushiro Kushiro Airport KUH
Hokkaidō Obihiro Tokachi–Obihiro Airport OBO
Hokkaidō Ōzora Memanbetsu Airport MMB
Hokkaidō Sapporo New Chitose Airport CTS
Kansai Osaka Kansai International Airport KIX
Kansai Osaka Osaka International Airport ITM
Kansai Shirahama Nanki Shirahama Airport SHM
Kantō Tokyo Haneda International Airport HND
Kantō Tokyo Narita International Airport NRT
Kyūshū Amami Ōshima Amami Airport ASJ
Kyūshū Fukuoka Fukuoka Airport FUK
Kyūshū Kagoshima Kagoshima Airport KOJ
Kyūshū Kitakyūshū Kitakyushu Airport KKJ
Kyūshū Kumamoto Kumamoto Airport KMJ
Kyūshū Miyazaki Miyazaki Airport KMI
Kyūshū Nagasaki Nagasaki Airport NGS
Kyūshū Ōita Oita Airport OIT
Kyūshū Tokunoshima Tokunoshima Airport TKN
Okinawa Naha Naha Airport OKA
Shikoku Kōchi Kochi Airport KCZ
Shikoku Matsuyama Matsuyama Airport MYJ
Shikoku Takamatsu Takamatsu Airport TAK
Shikoku Tokushima Tokushima Airport TKS
Tōhoku Akita Akita Airport AXT
Tōhoku Aomori Aomori Airport AOJ
Tōhoku Hanamaki Hanamaki Airport HNA
Tōhoku Misawa Misawa Air Base MSJ
Tōhoku Yamagata Yamagata Airport GAJ

 

International Destinations

COUNTRY CITY AIRPORT IATA
Australia Melbourne Melbourne Airport MEL
Australia Sydney Sydney Airport SYD
Canada Vancouver Vancouver International Airport YVR
China Beijing Beijing Capital International Airport PEK
China Dalian Dalian Zhoushuizi International Airport DLC
China Guangzhou Guangzhou Baiyun International Airport CAN
China Shanghai Shanghai Hongqiao International Airport SHA
China Shanghai Shanghai Pudong International Airport PVG
China Tianjin Tianjin Binhai International Airport TSN
Finland Helsinki Helsinki Airport HEL
France Paris Charles de Gaulle Airport CDG
Germany Frankfurt Frankfurt Airport FRA
Guam Guam Antonio B. Won Pat International Airport GUM
Hong Kong Hong Kong Hong Kong International Airport HKG
India Bengaluru Kempegowda International Airport BLR
India Delhi Indira Gandhi International Airport DEL
Indonesia Jakarta Soekarno–Hatta International Airport CGK
Malaysia Kuala Lumpur Kuala Lumpur International Airport KUL
Philippines Angeles City Clark International Airport CRK
Philippines Manila Ninoy Aquino International Airport MNL
Russia Moscow Domodedovo International Airport DME
Russia Moscow Sheremetyevo International Airport SVO
Russia Vladivostok Vladivostok International Airport VVO
Singapore Singapore Singapore Changi Airport SIN
South Korea Busan Gimhae International Airport PUS
South Korea Seoul Gimpo International Airport GMP
Taiwan Kaohsiung Kaohsiung International Airport KHH
Taiwan Taipei Taipei Songshan Airport TSA
Taiwan Taipei Taiwan Taoyuan International Airport TPE
Thailand Bangkok Suvarnabhumi International Airport BKK
United Kingdom London London Heathrow International Airport LHR
United States Boston Boston Logan International Airport BOS
United States Chicago Chicago O'Hare International Airport ORD
United States Dallas Dallas/Fort Worth International Airport DFW
United States Honolulu Daniel K. Inouye International Airport HNL
United States Kona Kona International Airport KOA
United States Los Angeles Los Angeles International Airport LAX
United States New York City John F. Kennedy International Airport JFK
United States San Diego San Diego International Airport SAN
United States San Francisco San Francisco International Airport SFO
United States Seattle Seattle–Tacoma International Airport SEA
Vietnam Hanoi Noi Bai International Airport HAN
Vietnam Ho Chi Minh City Tan Son Nhat International Airport SGN

 


 

Route Map

Japan Airlines May 2019 route map

 


 

Japan Airlines Baggage

Carry-on Baggage

Each passenger is permitted one carry-on bag. This must measure no more than 55 x 40 x 25cm, and weigh no more than 10kg.

However, passengers who are flying on planes with less than 100 seats, their item of cabin baggage must measure no more than 45 x 35 x 20cm.

In addition, passengers are permitted one personal item, which are small items such as a shopping bag, a handbag, coat or reading material.

Checked Baggage

For domestic flights, checked Baggage should fit within the dimensions of 50 x 60 x 120cm. Every economy passenger gets 20kg of free checked baggage, and those with First Class tickets are allowed up to 45kg of baggage.

On international flights, passengers in economy or premium economy are permitted 2 x 23kg of checked baggage, and those in first or business class are permitted 3 x 32kg. The maximum dimensions of each item must not exceed 203 cm for the total combined linear dimensions (length + width + height).

 


 

Japan Airlines Check-In Information

Online Check-in

The airline offers online check-in for its flights, which is available via the Japan Airlines website. This service will open 24 hours before departure, and closes 60 minutes before scheduled departure time.

Airport Check-in

Passengers can choose to check-in at the airport either via the check-in counter or with a self-service kiosk. Ensure you arrive at the airport and check-in with plenty of time to spare, with enough time to check-in any bags you may have, pass through security and get to the boarding gate.

 


 

Japan Airlines Hub Airport

Tokyo Narita International Airport

Narita International Airport is an international airport serving Tokyo, Japan. It lies between the city of Narita and Shibayama. Narita is the main international airport in Japan. Narita serves as the main international hub of Japan Airlines, All Nippon Airways, Jetstar Japan, Peach and Vanilla Air.

The airport has two runways and can handle nearly 40 million passengers every year. Other airlines which fly to and from Narita International Airport include Aeroflot, Air Busan, Air Canada, Alitalia, All Nippon Airways, American Airlines, British Airways, Cathay Pacific, China Airlines, Skymark Airlines, China Eastern Airlines, China Southern Airlines, Ethiopian Airlines and many others.

 

Aerial view of Tokyo Narita International Airport

 


 

Japan Airlines Class Information

Economy Class

JAL Economy Class, also known as a coach, provides passengers with quality and affordability throughout their journey.

Facilities

JAL Airlines offers in-flight meals in Economy Class which serve 1 hour after takeoff. Alcoholic beverages are provided such as wine and beer.

Inflight entertainment is available with a range of games, music and movies. Passengers also receive a kit comprised of earplugs, an eye mask and a toothbrush - please note that this kit is on select routes.

Seating

Economy Class seating has been renovated with Sky Wider seating where passengers can enjoy an increased recline and comfortable seatback. Other seating in Economy Class has been made with race car technologies. This airline was ranked as one of our best airlines for their economy class seats, you can check out the other rankings here.

Premium Economy

JAL's Premium Economy Class, or comfort class, help passengers enjoy a more relaxing journey with greater comfort throughout their flight.

Facilities

Slippers are provided on all Premium Economy Class routes. Amenity kits are available for passengers flying to Chicago, Boston, New York, San Francisco, Los Angeles a San Diego, Dallas, Vancouver, Honolulu, Kona, London, Paris, Frankfurt, Helsinki, Sydney, Melbourne, Moscow, Singapore, Kuala Lumpur, Jakarta, Delhi, Hanoi, Ho Chi Minh City and Bangkok.

What are the Premium Economy Class Seats Like?

The airline's seats emphasize functionality and privacy. The seats in front of you don't recline backwards so they won't encroach on your personal space. All seats have personal power outlets as well as access to a range of in-flight entertainment services with a personal screen built into the seat in front of you.

Business Class

Business Class offers an excellent service for passengers both at the airport and in the air.

Facilities

Business Class passengers have access to One world Alliance lounges where they can enjoy banquette-style meals and drinks. Once onboard, passengers will be treated to an unforgettable dining experience created by dedicated chefs. Passengers will also be provided with amenity kits including toothbrush, moisture mask, earplugs, and pocket tissues.

What are the Business Class seats like?

Your seat will vary according to the aircraft you are flying on. Passengers in JAL Sky Suite seats are treated to fully-flat beds wth large amounts of legroom. Jal's Shell Flat seats surround you in a cocoon of privacy and relaxation with infinite seat adjustment for your comfort. Jal Skyrecliner seats offer seat adjustment and comfort but do not lie fully flat.

First Class

First Class passengers are provided with a world-class space to unwind onboard their flight. Relax and enjoy your time with expert customer service and Japanese hospitality.

What does First Class include?

Onboard your Japan Airlines flight you'll receive a luxurious amenity kit with toothbrush set, mouth wash, earplugs, eye mask, hand & body cream, perfume, lip balm, brush, moisture mask and tissues. You'll also be provided with organic cotton sleepwear and slippers. You'll enjoy your flight with the utmost privacy in your own deluxe suite with woodgrain furnishings, fully flatbed and retractable privacy partition.

Does Japan Airlines have a First Class Lounge?

You'll find the JAL First Class Lounge in Tokyo's Narita Terminal 2, where you'll find a relaxing lounge equipped with private shower rooms, massage chairs as well as a self-service luggage room. If you're in need of refreshment before your trip, stop by the lounge's dedicated sushi bar which is open from 7:30am to 12:30pm and then from 3pm to 8pm daily. There's also a buffet and breakfast bar.

 


 

Alternative Airlines to Japan Airlines

Please click on the logos below to find out more about airlines that fly similar routes to Japan Airlines:

 

ana Logo asiana airlines Logo Korean Air LogoAir china logo

 


 

Japan Airlines In-Flight Entertainment

Japan Airlines offers in-flight entertainment on international flights. Passengers can sit back and relax with movies, videos, audio programs, games and much more.

Find TV shows of all kinds on board your Japan Airlines flight. From American classics to Japanese hits, there's something for everyone with Japan Airlines.

 


 

Japan Airlines Food

The airline offers in-flight entertainment on international flights. Passengers can sit back and relax with movies, videos, audio programs, games and much more.

Meal Options

The airlines offer passengers to search their in-flight meal online, by entering your flight details on the ‘service’ section on their website. Inflight meals are only available on international flights unless otherwise stated.

The economy and premium economy class menu features many different meals, created by a number of different chefs including Masahiro Kasahara, Shinobu Namae and Six Young Chefs, which will depend on the route flying. Meal options include traditional Japanese cuisine, but also French, Italian and Chinese dishes.

Business Class passengers are offered Japanese cuisine, created by Jun Kurogi or Daisuke Hayashi, or Western cuisine created by Chikara Yamada. This is dependent on the route flying.

First Class meals are inspired by Japanese chefs including Naoki Uchiyama, Hideki Ishikawa and Kouji Koizumi. Alternatively, there are western-inspired meals created by Yosuke Suga. The type of meal offered will vary depending on the route travelling, but you can check your menu before flying.

There are selected flights which offer meals for passengers travelling domestically in first class, ranging from Breakfast, Lunch or Dinner, depending on the departure time of your flight.

Special Dietary Requirements

Passengers can reserve special inflight allergy-friendly meals in advance. Ask cabin attendants if you have any concerns about allergy information for in-flight meals. Passengers requesting a special meal must request this at least 72 or 24 hours before departure (depending on the meal required). The following are the current meals offered by Japan Airlines:

Drinks & Alcohol

Passengers travelling domestically in Economy or Class J are given complimentary soft drinks, with options for both hot and cold beverages.

Passengers travelling domestically in first, or internationally in all classes are offered a selection of hot and cold beverages, including alcoholic drinks such as traditional Japanese sake, but also champagne, beer, liquor and wine.

 


 

Japan Airlines WiFi

Japan Airlines offer passengers WiFi on most of their flights.

On domestic flights, all passengers will receive free WiFi, enabling them to stay connected on board. This allows passengers to browse the web, check emails, watch video streams, check the flight map and watch live TV.

On international flights, passengers can connect their personal devices to the onboard WiFi. This is charges by the duration that you wish to use it, with a 1-hour plan costing around $10 USD, or around $19 USD for a 24-hour plan.

 


 

Japan Airlines Frequent Flyer

The Airlines offers regular passengers with the airline JMB Mileage as a frequent flyer program.

Members can earn miles through travel and everyday activities for award tickets, coupons, merchandise and other travel awards.

The program's airline partners also include JAL's Oneworld partners, as well as Air France, China Eastern Airlines and Emirates. For the airline's most frequent flyers, JMB offers Fly On Program, a frequent flyer service status program; and JAL Global Club (JGC), an exclusive club designed for experienced travellers. The JMB program has no membership fee, and mileage will be valid to the last day of the 36th month following the month of the flight or transaction date.

In addition, if a JMB member does not accumulate mileage within 36 months after becoming a member, or a JMB member's account remains inactive at zero mileage for a consecutive 36-month period, JAL may withdraw or cancel the membership of such member.

The Fly On Program is the frequent flyer service status program and is divided into four membership levels, Crystal, Sapphire, JGC Premier and Diamond, based on the member's travel in the last calendar year. Additionally, a minimum of four JAL Group flights on eligible fare classes is required. Members earn Fly On points on eligible fare classes on JAL Group and Oneworld member airlines. These are used to calculate the member's eligibility for membership renewal, upgrade or downgrade during the membership year. Higher-tiered members are provided with increased travel benefits such as bonus mileage, additional baggage allowance, priority boarding and airport lounge access.

There are two phases to the Fly On Program service benefits:

  • One begins after two months following qualification for membership
  • The other begins in April of the following year

Membership is valid until 31 March of the second year following membership qualification.

 


 

Japan Airlines Airline Alliance

JAL is part of the Oneworld Airline Alliance, which it joined in April 2007.

Oneworld alliance is a leading global airline network, with 15 member airlines. Oneworld alliance was founded and now consists of member airline such as Cathay Pacific, Finnair, LAN, TAM, Malaysia, Qantas, Qatar, SriLankan Airlines, Iberia, British Airways, American Airlines and many others. Oneworld alliance covers more than a thousand destinations in 155 countries.

 


 

Japan Airlines Special Services

JAL offers it's passengers a wide range of services onboard its flights:

Travelling with Pets

Japan Airlines accepts a range of animals on board its flights for a fee. This is providing the right documentation is filled out or provided. Contact the airline directly to book it, or discover more about flying with a pet or special service animal here.

Flying whilst pregnant

Expectant mothers are allowed to travel up to a certain date of their pregnancy, providing they have checked with their doctor that they are fit to fly.

Flying with children

Japan Airlines provides a number of different services to help those travelling with children have a more comfortable flight. Services include things like baby beds on board, transportation of baby strollers and children's meals.

Unaccompanied minors

Japan Airlines can transport children aged 5 to 11 on their unaccompanied minor scheme. This must be requested as soon as possible via the JAL reservation center.