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About

All Nippon Airways, ANA for short and also known as Zennikkū (全日空)is a Japanese airline that is based at Tokyo Narita International Airport (NRT) and Haneda Airport (HND). The airline offers both domestic and international flights and serves destinations from countries across Asia, Europe, North America and Oceania. Overall, the airline flies to more than 120 destinations.

ANA was founded as Nippon Helicopter in 1952, offering helicopter flights only. In 1955, the airline received its first jet airliner (Douglas DC-3) and rebranded as All Nippon Airways in the years following. The airline expanded its domestic route network over the next three decades and launched its first international flights in 1986 with a flight from Tokyo to Guam.

Today, ANA is the largest airline in Japan by both destinations flown to and passengers served by year. The airline has a number of wholly-owned and partly owned subsidiaries, including Air Japan, ANA Wings, Air Do, Peach Aviation, Vanilla Air, Philippine Airlines and Vietnam Airlines.  The airline has been receiving 5-star rating for the 7th consecutive years since 2013.

Destinations

Domestic Destinations

International Destinations

Baggage Allowance

Carry-on Baggage Allowance

Each passenger can bring one piece of luggage with them when boarding.

The item must be weighing less than or equal to 10kg (22kb), and have total linear dimensions of no more than 115cm (45"), where the length of each side should not exceed 55cm x 40cm x 25cm (22 in x 16 in x 10 in), including handle and wheels.

For aircraft with 100 seats or more, the bag must have total linear dimensions of 115cm (45", and for aircraft with less than 100 seats, the total linear dimensions of the bag must be no more than 100cm (39").

Checked Baggage Allowance

International Flights

Economy Class (including Premium Economy): Up to two pieces of free checked baggage, with total linear dimensions per item of no more than 158cm, including wheels and handle. Maximum weight of free checked baggage per Economy Class passenger is 23kg (50 lb per piece).

Business Class: Up to two pieces, with total linear dimensions per item of no more than 158cm, including wheels and handle. Maximum weight of free checked baggage per BusinessClass passenger is 32kg (70 lb) per piece.

First Class: Up to three pieces, with total linear dimensions per item of no more than 158cm, including wheels and handle. Maximum weight of free checked baggage per First Class passenger is 32kg (70 lb) per piece.

Domestic Flights

Economy Class: There are no restrictions on the number of pieces of luggage for Japanese domestic flights, however, the weight of Economy Class passenger luggage is free to a maximum of 20kg, and total linear dimensions of each item should be no more than 203cm.

Premium Class: There are no restrictions on the number of pieces of luggage for Japanese domestic flights, however, the weight of Premium Class passenger luggage is free to a maximum of 40kg, and total linear dimensions of each item should be no more than 203cm.

Baggage in excess of the free baggage allowance set by the airline will be subject to excess baggage fees.

Economy Class

Economy passengers can enjoy a comfortable journey from the moment that they take off to the moment that they land.

Economy Class Facilities

Passengers on qualifying flights will also enjoy meals or snacks, depending on the length of your flight. Read more about the food provided in the ‘Food’ section below. Passengers can also receive select amenities such as pillows, blankets and stationery

On long-haul flights, passengers have a personal entertainment system, controlled by the touch-screen seatback TV. In-seat USB and power charging ports also allow passengers to charge their personal devices.

Economy Class Seats

Economy Class seats are designed to give passengers space and comfort. Seat pitch is 86 cm (34"), with a slim design of chairs enabling more legroom. The seat’s shell design allows passengers the ability to recline without bothering the passenger sitting behind you.

Premium Economy

Premium Economy passengers can enjoy extra space and additional comfort, allowing for greater relaxation and enhanced service.

Premium Economy Class Facilities

Premium Economy gives passengers premium amenity kits, from a standard pillow and blanket to slippers, toothbrush, eye masks and earplugs. Meals will also be from a more premium menu, inclusive of a carefully planned meal and drinks service.

Premium Economy Class Seats

Premium Economy seats give a spacious 96 cm (38") pitch, designed for greater legroom. These seats also recline and have an adjustable headrest. Seats also have a power port and USB port, personal adjustable light and personal entertainment system.

Business Class

The Business Class cabin is a diverse, luxurious cabin. Passengers can choose to get a good sleep on the airline's lie-flat bed or catch up on work with their own personal workspace.

Business Class Facilities

Passengers get access to the free entertainment system from their 18-inch personal screen, complete with provided noise-cancelling headphones. Passengers will also receive amenity kits consisting of a premium pillow and blanket, and a pouch full of items to keep them refreshed, such as a face wash, lotions, creams, a toothbrush, eye mask and earplugs. Snit wear and pyjamas are also available for free rental. Passengers will also enjoy a fine dining experience, inspired by Japanese or Western cuisine.

What are the Business Class Seats Like?

Business seats vary depending on what aircraft you are in. Most beds have the ability to lie-flat like a bed, meaning passengers can relax and sleep. Seats are arranged in a staggered format, meaning that every seat has direct aisle access.

First Class

The First Class cabin is at the height of luxury, with passengers receiving ultimate in-flight experience with space, privacy and comfort. However, only the Airbus A380 and the Boeing B777-300ER are equipped with First Class facilities.

What does First Class Include?

Passengers have a 58 cm (23") touchscreen personal screen, with noise-cancelling headphones. There's also a large adjustable dining table and cocktail table for you to be able to enjoy your first-class dining experience. There is also storage compartments for any clothes or bags you may wish to stow away for your flight. The enclosure for First Class passengers have doors, so passengers can choose to remain private and enjoy their own personal space. Seats include power charging points, with USB slots.

Passengers can also enjoy a seamless check-in service, eliminating regular queues at the airport.

Does First Class Facilities Have a First Class Lounge?

There is an ANA lounge at Haneda and Narita International Airports, along with some at other airports. They provide passengers with a full-course dining experience, comparable to that in a highly-rated restaurant.

In-Flight Entertainment

Complimentary in-flight entertainment is available on international flights, with a selection of blockbuster movies, TV shows, music and Japanese entertainment. Passengers have access to the same in-flight entertainment system in all classes. However, those in the higher-tier classes are given larger and better quality screens and headphones. 

Passengers can also pre-download the ANA app to their mobile device and use the MY SKY CHANNEL section of the app to browse the list of entertainment offered on MY SKY CHANNEL. Passengers can favourite entertainment that they want to watch and once in-flight, connect their mobile device to quickly access their favourites and use the mobile as a remote control to pause, stop and play videos. 

Food

All passengers are given complimentary meals on long-haul international flights. The higher the cabin class, the greater choice and better quality of meal passengers receive, with First Class offering an outstanding in-flight dining experience.

Passengers on domestic or short-haul flights in Economy Class can order light meals, snacks and drinks once in-flight. Passengers flying in other classes on these flights are entitled to complimentary snacks and drinks for the duration of the flight.

Any passenger that requires a special meal must request it with us or the airline directly at least 24 hours before their flight.

WIFI

ANA's WIFI network allows passengers to surf the web while 30,000 feet in the sky. Passengers can use the airline's WIFI for light browsing, send and receive emails and scroll through their social media.

WIFI is free for First Class passengers. However, the following fees apply to all other cabin classes:

Please note that ANA WIFI is unavailable on some aircraft.

Check-In Information

Online Check-In

People flying with ANA can check-in online up to 24 hours to 75 minutes before departure. Checking-in online will allow you to do such things as make an All Nippon Airways seat reservation and keep up to date with the latest flight information. Visit the ANA online check-in page to complete the online check-in process or visit our general online check-in page for further information.

Airport Check-In

Passengers who have not completed online check-in must do so at the airport. To complete check-in, visit an ANA check-in counter in the airport. Please note different airports have different check-in opening and closing time, so be sure to check on the ANA website to see what time you need to arrive at the airport.

Frequent Flyer Program

ANA Mileage Club

ANA offers a frequent flyer program called ANA Mileage Club whereby regular passengers can earn miles by purchasing flights or shopping from other participating ANA Mileage Club partners.

Family Account Service allows passengers to combine the miles earned by a family, and to redeem awards such as ANA and Partner Flight Awards and ANA International Upgrade Awards.

When a passenger makes an ANA flight booking, they can collect frequent flyer points with Alternative Airlines. Go to our Airline Alliances page to find out how, or check out our article on airline loyalty programs to learn more about which frequent flyer program to join.

Airline Alliance

Star Alliance

All Nippon Airways is a member of the Star Alliance airline alliance, which is one of the leading global airline networks. ANA joined Star Alliance since October 1999.

Through Star Alliance, ANA works closely with 25 other airlines and its affiliates to cover strategic routes and offer passengers cumulative benefits when purchasing flights on a Star Alliance airline member.

Fleet

Hub Airport

Narita International Airport

Narita International Airport is an international airport serving Tokyo, Japan and is the hub airport for All Nippon Airways. The airport is located between the city of Narita and Shibayama.

Narita is one of the main international airports in Japan. In 2019, the airport served over 36 million international passengers per year and over 44 million overall. The airport has two runways and three terminal buildings.

Besides ANA, Japan Airlines, Jetstar Japan and Peach Aviation also use Narita International as a hub. Other airlines which fly to and from Narita International Airport include Aeroflot, Air Busan, Air Canada, Skymark Airlines, American Airlines, British Airways, Cathay Pacific, China Airlines, China Eastern Airlines, China Southern Airlines, Ethiopian Airlines and many others.

Alternative Airlines to ANA

Please click on the logos below to find out more about airlines that fly similar routes to ANA:

Seat Selection

Book your ANA flights with Alternative Airlines to be able to select your seats for the flight before departing. We offer passengers flying with ANA to book their flights using an interactive seat map where they can see available seats as well as choose seats with extra legroom. Find out how to book seats.

Book ANA Flights in English

Alternative Airlines provide an English website so that you can book your ANA flights with us in English. The whole booking process is communicated in English to provide you with a comprehensive flight-buying service. Should you have any enquiries or issues throughout, we also have a dedicated English-speaking customer service team who are available 8 am-12 am every day (GMT).

News

25 February 2020

ANA purchased another 20 Boeing 787s

There are 20 Boeing 787 orders are placed from the airline including the B787-10 and the B787-9 variants. 11 of the 20 orders are for the -10 version and the rest are for the -9 model. These aircraft will be flying on both domestic and international routes for ANA. Three additional 787-9s are planned to be acquired from Atlantis Aviation Corporation by the airline too.

27 November 2019

ANA to start services to Milan

The Japanese carrier announced to start serving Milan in April 2020, with 3 weekly flights operated by the Boeing B787-9.

There are also 4 other flights that are announced to launch in 2020. This includes flights to Shenzhen, Istanbul, Moscow and Stockholm. Most of the flights will be starting from June / July time and most routes will be operated by the Boeing 787s except for the flight to Moscow.