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About

All Nippon Airways, ANA for short and also known as Zennikkū (全日空)is a Japanese airline that is based at Tokyo Narita International Airport (NRT) and Haneda Airport (HND). The airline offers both domestic and international flights and serves destinations from countries across Asia, Europe, North America and Oceania. Overall, the airline flies to more than 120 destinations.

ANA was founded as Nippon Helicopter in 1952, offering helicopter flights only. In 1955, the airline received its first jet airliner (Douglas DC-3) and rebranded as All Nippon Airways in the years following. The airline expanded its domestic route network over the next three decades and launched its first international flights in 1986 with a flight from Tokyo to Guam.

Today, ANA is the largest airline in Japan by both destinations flown to and passengers served by year. The airline has a number of wholly-owned and partly owned subsidiaries, including Air Japan, ANA Wings, Air Do, Peach Aviation, Vanilla Air, Philippine Airlines and Vietnam Airlines.  The airline has been receiving 5-star rating for the 7th consecutive years since 2013.

 

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Destinations

 

Domestic Destinations

CITY	IATA	AIRPORT
Akita	AXT	Akita Airport
Aomori	AOJ	Aomori Airport
Asahikawa	AKJ	Asahikawa Airport
Fukuoka	FUK	Fukuoka Airport
Fukushima	FKS	Fukushima Airport
Hachijōjima	HAC	Hachijojima Airport
Hakodate	HKD	Hakodate Airport
Hiroshima	HIJ	Hiroshima Airport
Ishigaki	ISG	New Ishigaki Airport
Iwakuni	IWK	Marine Corps Air Station Iwakuni
Kagoshima	KOJ	Kagoshima Airport
Kobe	UKB	Kobe Airport
Kōchi	KCZ	Kōchi Airport
Komatsu	KMQ	Komatsu Airport
Kumamoto	KMJ	Kumamoto Airport
Kushiro	KUH	Kushiro Airport
Matsuyama	MYJ	Matsuyama Airport
Miyakojima	MMY	Miyako Airport
Miyazaki	KMI	Miyazaki Airport
Monbetsu	MBE	Monbetsu Airport
Nagasaki	NGS	Nagasaki Airport
Nagoya	NGO	Chubu Centrair International Airport
Nakashibetsu	SHB	Nakashibetsu Airport
Niigata	KIJ	Niigata Airport
Odate	ONJ	Odate-Noshiro Airport
Okayama	OKJ	Okayama Airport
Okinawa	OKA	Naha Airport
Ōita	OIT	Oita Airport
Ōnan/Hagi	IWJ	Iwami Airport
Osaka	KIX	Kansai International Airport
Osaka	ITM	Osaka International Airport
Ōshima	OIM	Oshima Airport
Ōzora	MMB	Memanbetsu Airport
Rishiri Island	RIS	Rishiri Airport
Saga	HSG	Saga Airport
Sapporo	CTS	New Chitose Airport
Sendai	SDJ	Sendai Airport
Shizuoka	FSZ	Shizuoka Airport
Shōnai	SYO	Shonai Airport
Takamatsu	TAK	Takamatsu Airport
Tokushima	TKS	Tokushima Airport
Tokyo	HND	Haneda International Airport
Tokyo	NRT	Narita International Airport
Tottori	TTJ	Tottori Airport
Toyama	TOY	Toyama Airport
Tsushima Island	TSJ	Tsushima Airport
Wajima	NTQ	Noto Airport
Wakkanai	WKJ	Wakkanai Airport
Yamaguchi-Ube	UBJ	Yamaguchi Ube Airport
Yonago	YGJ	Miho-Yonago Airport

 

International Destinations

COUNTRY	CITY	IATA CODE	AIRPORT
Australia	Perth	PER	Perth Airport
	Sydney	SYD	Sydney Airport
Austria	Vienna	VIE	Vienna International Airport
Belgium	Brussels	BRU	Brussels Airport
Cambodia	Phnom Penh	PNH	Phnom Penh International Airport
Canada	Vancouver	YVR	Vancouver International Airport
China	Beijing	PEK	Beijing Capital International Airport
	Chengdu	CTU	Chengdu Shuangliu International Airport
	Dalian	DLC	Dalian Zhoushuizi International Airport
	Guangzhou	CAN	Guangzhou Baiyun International Airport
	Hangzhou	HGH	Hangzhou Xiaoshan International Airport
	Qingdao	TAO	Qingdao Liuting International Airport
	Shanghai	SHA	Shanghai Hongqiao International Airport
	Shanghai	PVG	Shanghai Pudong International Airport
	Shenyang	SHE	Shenyang Taoxian International Airport
	Wuhan	WUH	Wuhan Tianhe International Airport
	Xiamen	XMN	Xiamen Gaoqi International Airport
France	Paris	CDG	Charles de Gaulle Airport
Germany	Düsseldorf	DUS	Düsseldorf Airport
	Frankfurt	FRA	Frankfurt Airport
	Munich	MUC	Munich Airport
Hong Kong	Hong Kong	HKG	Hong Kong International Airport
India	Chennai	MAA	Chennai International Airport
	Delhi	DEL	Indira Gandhi International Airport
	Mumbai	BOM	Chhatrapati Shivaji Maharaj International Airport
Indonesia	Jakarta	CGK	Soekarno–Hatta International Airport
Italy	Milan	MXP	Milan Malpensa Airport
	Rome	FCO	Leonardo da Vinci–Fiumicino International Airport
Malaysia	Kuala Lumpur	KUL	Kuala Lumpur International Airport
Mexico	Mexico City	MEX	Mexico City International Airport
Myanmar	Yangon	RGN	Yangon International Airport
Philippines	Davao	DVO	Francisco Bangoy International Airport
	Manila	MNL	Ninoy Aquino International Airport
Russia	Moscow	DME	Domodedovo International Airport
	Vladivostok	VVO	Vladivostok International Airport
Singapore	Singapore	SIN	Singapore Changi Airport
South Korea	Seoul	GMP	Gimpo International Airport
Sweden	Stockholm	ARN	Stockholm Arlanda Airport
Taiwan	Taipei	TSA	Taipei Songshan Airport
	Taipei	TPE	Taipei Taoyuan International Airport
Thailand	Bangkok	BKK	Suvarnabhumi International Airport
Turkey	Istanbul	IST	Istanbul Arnavutköy International Airport
United Kingdom	London	LHR	London Heathrow International Airport
United States	Chicago	ORD	Chicago O'Hare International Airport
	Honolulu	HNL	Daniel K. Inouye International Airport
	Houston	IAH	George Bush Intercontinental Airport
	Los Angeles	LAX	Los Angeles International Airport
	New York City	JFK	John F. Kennedy International Airport
	San Francisco	SFO	San Francisco International Airport
	San Jose	SJC	San Jose International Airport
	Seattle	SEA	Seattle–Tacoma International Airport
	Washington, D.C.	IAD	Washington Dulles International Airport
Vietnam	Hanoi	HAN	Noi Bai International Airport
	Ho Chi Minh City	SGN	Tan Son Nhat International Airport

 

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Baggage Allowance

Carry-on Baggage Allowance

Each passenger can bring one piece of luggage with them when boarding.

The item must be weighing less than or equal to 10kg (22kb), and have total linear dimensions of no more than 115cm (45"), where the length of each side should not exceed 55cm x 40cm x 25cm (22 in x 16 in x 10 in), including handle and wheels.

For aircraft with 100 seats or more, the bag must have total linear dimensions of 115cm (45", and for aircraft with less than 100 seats, the total linear dimensions of the bag must be no more than 100cm (39").

 

Checked Baggage Allowance

 

International Flights

Economy Class (including Premium Economy): Up to two pieces of free checked baggage, with total linear dimensions per item of no more than 158cm, including wheels and handle. Maximum weight of free checked baggage per Economy Class passenger is 23kg (50 lb per piece).

Business Class: Up to two pieces, with total linear dimensions per item of no more than 158cm, including wheels and handle. Maximum weight of free checked baggage per BusinessClass passenger is 32kg (70 lb) per piece.

First Class: Up to three pieces, with total linear dimensions per item of no more than 158cm, including wheels and handle. Maximum weight of free checked baggage per First Class passenger is 32kg (70 lb) per piece.

Domestic Flights

Economy Class: There are no restrictions on the number of pieces of luggage for Japanese domestic flights, however, the weight of Economy Class passenger luggage is free to a maximum of 20kg, and total linear dimensions of each item should be no more than 203cm.

Premium Class: There are no restrictions on the number of pieces of luggage for Japanese domestic flights, however, the weight of Premium Class passenger luggage is free to a maximum of 40kg, and total linear dimensions of each item should be no more than 203cm.

Baggage in excess of the free baggage allowance set by the airline will be subject to excess baggage fees.

 

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Economy Class

Economy passengers can enjoy a comfortable journey from the moment that they take off to the moment that they land.

Economy Class Facilities

Passengers on qualifying flights will also enjoy meals or snacks, depending on the length of your flight. Read more about the food provided in the ‘Food’ section below. Passengers can also receive select amenities such as pillows, blankets and stationery

On long-haul flights, passengers have a personal entertainment system, controlled by the touch-screen seatback TV. In-seat USB and power charging ports also allow passengers to charge their personal devices.

Economy Class Seats

Economy Class seats are designed to give passengers space and comfort. Seat pitch is 86 cm (34"), with a slim design of chairs enabling more legroom. The seat’s shell design allows passengers the ability to recline without bothering the passenger sitting behind you.

 

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Premium Economy

Premium Economy passengers can enjoy extra space and additional comfort, allowing for greater relaxation and enhanced service.

Premium Economy Class Facilities

Premium Economy gives passengers premium amenity kits, from a standard pillow and blanket to slippers, toothbrush, eye masks and earplugs. Meals will also be from a more premium menu, inclusive of a carefully planned meal and drinks service.

Premium Economy Class Seats

Premium Economy seats give a spacious 96 cm (38") pitch, designed for greater legroom. These seats also recline and have an adjustable headrest. Seats also have a power port and USB port, personal adjustable light and personal entertainment system.

 

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Business Class

The Business Class cabin is a diverse, luxurious cabin. Passengers can choose to get a good sleep on the airline's lie-flat bed or catch up on work with their own personal workspace.

Business Class Facilities

Passengers get access to the free entertainment system from their 18-inch personal screen, complete with provided noise-cancelling headphones. Passengers will also receive amenity kits consisting of a premium pillow and blanket, and a pouch full of items to keep them refreshed, such as a face wash, lotions, creams, a toothbrush, eye mask and earplugs. Snit wear and pyjamas are also available for free rental. Passengers will also enjoy a fine dining experience, inspired by Japanese or Western cuisine.

What are the Business Class Seats Like?

Business seats vary depending on what aircraft you are in. Most beds have the ability to lie-flat like a bed, meaning passengers can relax and sleep. Seats are arranged in a staggered format, meaning that every seat has direct aisle access.

 

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First Class

The First Class cabin is at the height of luxury, with passengers receiving ultimate in-flight experience with space, privacy and comfort. However, only the Airbus A380 and the Boeing B777-300ER are equipped with First Class facilities.

What does First Class Include?

Passengers have a 58 cm (23") touchscreen personal screen, with noise-cancelling headphones. There's also a large adjustable dining table and cocktail table for you to be able to enjoy your first-class dining experience. There is also storage compartments for any clothes or bags you may wish to stow away for your flight. The enclosure for First Class passengers have doors, so passengers can choose to remain private and enjoy their own personal space. Seats include power charging points, with USB slots.

Passengers can also enjoy a seamless check-in service, eliminating regular queues at the airport.

Does First Class Facilities Have a First Class Lounge?

There is an ANA lounge at Haneda and Narita International Airports, along with some at other airports. They provide passengers with a full-course dining experience, comparable to that in a highly-rated restaurant.

 

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In-Flight Entertainment

Complimentary in-flight entertainment is available on international flights, with a selection of blockbuster movies, TV shows, music and Japanese entertainment. Passengers have access to the same in-flight entertainment system in all classes. However, those in the higher-tier classes are given larger and better quality screens and headphones. 

Passengers can also pre-download the ANA app to their mobile device and use the MY SKY CHANNEL section of the app to browse the list of entertainment offered on MY SKY CHANNEL. Passengers can favourite entertainment that they want to watch and once in-flight, connect their mobile device to quickly access their favourites and use the mobile as a remote control to pause, stop and play videos. 

 

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Food

All passengers are given complimentary meals on long-haul international flights. The higher the cabin class, the greater choice and better quality of meal passengers receive, with First Class offering an outstanding in-flight dining experience.

Passengers on domestic or short-haul flights in Economy Class can order light meals, snacks and drinks once in-flight. Passengers flying in other classes on these flights are entitled to complimentary snacks and drinks for the duration of the flight.

Any passenger that requires a special meal must request it with us or the airline directly at least 24 hours before their flight.

 

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WIFI

ANA's WIFI network allows passengers to surf the web while 30,000 feet in the sky. Passengers can use the airline's WIFI for light browsing, send and receive emails and scroll through their social media.

WIFI is free for First Class passengers. However, the following fees apply to all other cabin classes:

PLAN	MAX MB LIMIT	PRICE
30 MINUTE PLAN	15 MB	$4.95 USD
1 HOUR PLAN	30 MB	$8.95 USD
FULL FLIGHT PLAN	100 MB	$19.95 USD

Please note that ANA WIFI is unavailable on some aircraft.

 

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Check-In Information

Online Check-In

People flying with ANA can check-in online up to 24 hours to 75 minutes before departure. Checking-in online will allow you to do such things as make an All Nippon Airways seat reservation and keep up to date with the latest flight information. Visit the ANA online check-in page to complete the online check-in process or visit our general online check-in page for further information.

 

Airport Check-In

Passengers who have not completed online check-in must do so at the airport. To complete check-in, visit an ANA check-in counter in the airport. Please note different airports have different check-in opening and closing time, so be sure to check on the ANA website to see what time you need to arrive at the airport.

 

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Frequent Flyer Program

ANA Mileage Club

ANA offers a frequent flyer program called ANA Mileage Club whereby regular passengers can earn miles by purchasing flights or shopping from other participating ANA Mileage Club partners.

Family Account Service allows passengers to combine the miles earned by a family, and to redeem awards such as ANA and Partner Flight Awards and ANA International Upgrade Awards.

When a passenger makes an ANA flight booking, they can collect frequent flyer points with Alternative Airlines. Go to our Airline Alliances page to find out how, or check out our article on airline loyalty programs to learn more about which frequent flyer program to join.

 

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Airline Alliance

Star Alliance

All Nippon Airways is a member of the Star Alliance airline alliance, which is one of the leading global airline networks. ANA joined Star Alliance since October 1999.

Through Star Alliance, ANA works closely with 25 other airlines and its affiliates to cover strategic routes and offer passengers cumulative benefits when purchasing flights on a Star Alliance airline member.

 

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Fleet

AIRCRAFT	IN SERVICE	ORDERS
A320-200	3	/
A320-200neo	10	/
A321-200	4	/
A321-200neo	11	/
A380-800	2	1
B737-500	3	/
B737-700	8	/
B737-800	40	/
B767-300	2	/
B767-300(ER)	23	/
B777-200	8	/
B777-200(ER)	12	/
B777-300	7	/
B777-300(ER)	28	/
B777-9	/	14
B787-10	2	11
B787-8	36	/
B787-9	33	9
DHC-8-Q400	24	/

 

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Hub Airport

Narita International Airport

Narita International Airport is an international airport serving Tokyo, Japan and is the hub airport for All Nippon Airways. The airport is located between the city of Narita and Shibayama.

Narita is one of the main international airports in Japan. In 2019, the airport served over 36 million international passengers per year and over 44 million overall. The airport has two runways and three terminal buildings.

Besides ANA, Japan Airlines, Jetstar Japan and Peach Aviation also use Narita International as a hub. Other airlines which fly to and from Narita International Airport include Aeroflot, Air Busan, Air Canada, Skymark Airlines, American Airlines, British Airways, Cathay Pacific, China Airlines, China Eastern Airlines, China Southern Airlines, Ethiopian Airlines and many others.

 

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Alternative Airlines to ANA

Please click on the logos below to find out more about airlines that fly similar routes to ANA:

 

 

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Seat Selection

Book your ANA flights with Alternative Airlines to be able to select your seats for the flight before departing. We offer passengers flying with ANA to book their flights using an interactive seat map where they can see available seats as well as choose seats with extra legroom. Find out how to book seats.

 

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Book ANA Flights in English

Alternative Airlines provide an English website so that you can book your ANA flights with us in English. The whole booking process is communicated in English to provide you with a comprehensive flight-buying service. Should you have any enquiries or issues throughout, we also have a dedicated English-speaking customer service team who are available 8 am-12 am every day (GMT).

 

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News

25 February 2020

ANA purchased another 20 Boeing 787s

There are 20 Boeing 787 orders are placed from the airline including the B787-10 and the B787-9 variants. 11 of the 20 orders are for the -10 version and the rest are for the -9 model. These aircraft will be flying on both domestic and international routes for ANA. Three additional 787-9s are planned to be acquired from Atlantis Aviation Corporation by the airline too.

 

27 November 2019

ANA to start services to Milan

The Japanese carrier announced to start serving Milan in April 2020, with 3 weekly flights operated by the Boeing B787-9.

There are also 4 other flights that are announced to launch in 2020. This includes flights to Shenzhen, Istanbul, Moscow and Stockholm. Most of the flights will be starting from June / July time and most routes will be operated by the Boeing 787s except for the flight to Moscow.