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China Southern Airlines has a different baggage policy for carry-on and checked baggage policy. For checked baggage the allowance varies depending on route and class flying.
Hand luggage, no matter how many pieces you are carrying, must be a maximum of 5kg, and no greater than 115cm in combined dimensions.
Passengers travelling in First Class are permitted 2 x 5kg bags.
Passengers travelling in Business, Premium Economy or Economy Class are permitted 1 x 5kg bag.
Passenger’s checked baggage allowance is dependent on the route and class flying. For most flights from Japan, America, Australia, New Zealand, Russia and journeys from Singapore to China, passengers are entitled to 2 pieces of baggage in Business Class and Premium Economy and Economy Class with a maximum weight of 32kg in First and Business Class, and 23kg for Economy Class.
China Southern Airlines' customers can choose between Economy, Premium Economy, Business or First Class for their flights.
All Economy passengers can enjoy both the finest East Asian cuisines and the best Western food, as well as in-flight entertainment on longer flights.
On the A380, the comfortable seating comes with adjustable headrests, seat cushions, and backrests. A personal 9-inch flat-screen LCD TV and rich entertainment options offer an extraordinary flying experience. A full range of office software applications allows you to process Word, Excel and other commonly used files.
The B787 provides higher cabin humidity levels and cleaner air, and windows are 65% larger than ordinary aircraft windows. Electronically controlled, color-changing optical systems replace traditional window blinds. Uniquely designed cup holders make it easy to store drinks. A 9-inch personal LCD TV is provided.
The A330 has a 2-4-2 seating layout; Seat spacing is 81 cm (32 in); Seat width is 43-44 cm (17 in); Spacious and comfortable seat design offers balanced back support.
The Premium Economy class is situated at the front of the Economy cabin and gives passengers a more relaxed journey, with greater space.
Premium Economy gives passengers the same great service that Economy Class passengers get but with a few added extras.
Premium Economy passengers are the first to be served in the Economy cabin, with the option to order from a selection of food and drink.
On longer flights, passengers can enjoy a range of television shows, movies, music and other in-flight entertainment through the airline's entertainment system.
Premium Economy seats are set out either in a 3 x 3 or 2 x 4 x 2 formation. Seat pitch is between 35–37 inches and width is 19.5–20.5 inches, depending on the aircraft flown on.
China Southern Airlines offers Business Class seating across all its flights; the package is comprehensive, and from booking to arrival, passengers will receive a premium service.
Pre-flight lounges are available. Built-in amenities include a literature pocket, magazine rack, reading light, and USB port. The digital entertainment system includes a 15-inch flat-screen, with noise cancelling headphones, as well as a full range of office software applications allows you to process Word, Excel and other commonly used files. In-flight meals include a choice of East Asian and Western cuisine.
On all aircraft, at the simple push of a button the seats will recline down into a fully flat and spacious bed.
On the A380, the 1-2-1 configuration means all have aisle access, and an adjustable privacy divider between the two adjacent seats in the centre allows you to choose your degree of privacy.
The A330 has a 2-2-2 configuration, with plenty of space.
All First Class passengers can enjoy both the finest East Asian cuisines and the best Western food.
First Class passengers can make the most of the First Class Lounge and Sky Pearl Lounge at Beijing International Airport.
The A380 offers eight specially tailored private flat-bed suites that give you an extraordinary travel experience. Adjustable power seats can be converted into a bed. Additions include a massive 23-inch flat-screen LCD TV, six different lighting schemes, and private storage cabinet with combination lock.
On the B787, four fully-reclinable cocoon seats provide exclusive accommodation. Ergonomic seats offer electronically controlled back massage, and LCD TV and USB ports are available.
The A330 offers a 1-2-1 passenger cabin layout, with fully reclining cocoon seating, LCD TV and USB ports.
On China southern Airlines' newest aircraft, passengers can enjoy over 600 hours of excellent entertainment with plenty of TV shows, movies and more.
From BBC comedies to popular Chinese TV shows, China Southern Airlines offers something for everyone. Watch captivating nature documentaries, dramas and much more.
Find films for all the family on board your China Southern Airlines flight. From Hindi to French to English, there's films in a variety of languages to suit every taste!
China Southern Airlines offers a variety of food and drink to its customers, with business and first class flyers having the opportunity to enjoy one of their famous dishes.
China Southern Airlines offer passengers East Asian cuisine and Western food, to ensure there is always something to suit your taste. Western dishes are modern and healthy, with low-calorie options.Chinese main dishes are inspired by Cantonese cuisine, made with authentic and locally sourced ingredients. Business and First class passengers can enjoy the famous China Southern Airline dish; Beeg ‘big bowl’ noodles. Breakfast will often be the choice of cereals, eggs, pastries, bread and fruits.
Passengers can order special meals for their special diet, at least 24 hours before flying (Kosher meals must be requested 48 hours before flying). They can be ordered by calling customer services. The special meals available to order are:
Vegetarian Jain Meal
No Beef Meal
Low Fat Meal
Low Salt Meal
Low Lactose Meal
Fruit Platter Meal
Vegetarian Raw Meal
Liquid Diet Meal
Vegetarian Hindu Meal
Vegetarian Oriental Meal
Vegetarian Lacto-Ovo Meal
China Southern Airlines offer passengers an ‘In-flight cellar’ service, as well as a ‘inflight tea garden’. This gives passengers the options or enjoy alcoholic beverages, with wines from France, USA, Australia and Chile, as well as brandy, whiskey, liqueur and other drinks. In addition, the inflight tea garden allows passengers to experience the traditional Chinese tea culture
China Southern offers online check-in for most of their flights, with the opening times varying depending on location. Alternatively airport check-in is available.
China Southern offer online check-in for most of their flights and the link to this service can be found here. All the times for opening and shutting as below:
For Passengers flying from Shanghai Pudong (International) must check in at least 50 minutes prior to departure.
For passenger flying from Beijing, Cheng Du, Chong Qing, Guang Zhou, Haerbin, Hai Kou, Kun Ming, San Ya, Shanghai Hongqio, Shanghair Pudong, Wu Han (Domestic), Shen Yang, Shen Zhen, Tian Jin (International) must check in at least 45 minutes prior to departure.
For passenger flying from Chang Chun, Chang Sha, Da Lian, Gui Yang, Hang Zhou, Lahsa, Ning Bo, Qing Dao, Tian Jin (Domestic), Urumqi, Wen Zhou, Wu Xi, Xi An, Zheng Zhou, Zhu Hai must check in at least 40 minutes prior to departure.
For Passengers flying from Fu Zhou, Gui Lin, Jie Yang Chao Shan, Mian Yang, Nan Chang, Nan Chong, Nan Ning, Wei Hai, Wu Yi Shan, Yan Tai, Yin Chuan must check in at least 30 minutes prior to departure.
China Southern Airlines offers a frequent flyer program called Sky Pearl to reward regular passengers with the airline. Sky Pearl Club offers Sky Pearl Club members comprehensive and convenient service throughout China.
Sky Peal Club allows its club members earn FFP miles not only flying CZ domestic segments but on flights of other SkyTeam member airline as well. When making your flight booking through Alternative Airlines, there is the option to select your chosen frequent flyer program from the drop-down options. Simply add your personal membership number and start collecting points.
China Southern Airlines is currently part of the SkyTeam Alliance.
A leading global airline network, with 20 member airlines. These include:
China Southern Airlines flies to many destinations including Nanjing, Urumqi, Guilin, Guangzhou, Hong Kong, Hangzhou, Kunming, Beijing, Hanoi, Delhi, Ho Chi Minh, Istanbul, Bali, Seoul, Singapore, Frankfurt, London, Tbilisi, Paris, Moscow and many others.
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China Southern is the largest airline in the People’s Republic of China in terms of fleet size, route network expansion and passenger capacity. They’ve established a massive network across China that links Europe, Oceania, North America, the Middle East, Africa and Asia.
China Southern Airlines has a strong commitment to safety. On June 15, 2018, the Civil Aviation Administration of China (CAAC) recognised China Southern Airlines as the top Chinese airline with the best safety records in China by awarding it the 2-Star Flight Safety Diamond Award.
China Southern Airlines flies from Tom Bradley International Terminal (TBIT) at Los Angeles Airport (LAX).
Some China Southern flights are codeshare flights which means they’re operated by other airlines, these are Delta Air and American Airlines. Terminals 3, 4 and 5 are used for codeshare flights that are identified as China Southern Airlines.
In some situations the terminal will change, please check the terminal with China Southern before flying.
China Southern Airlines operates from Terminal 4 at London Heathrow Airport (LHR).