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United Airlines has a different baggage policy for carry and checked baggage. As standard, you're allowed 1 free personal item free of charge
Carry-on bags must fit the dimensions of 22 x 35 x 56cm or 9 x 14 x 22in, including the handles and wheels. In addition, passengers are permitted one personal item measuring 22 x 25 x 43cm or 9 x 10 x 17in. Unless travelling in Basic Economy, passengers are permitted one carry-on bag, plus one personal item. Basic Economy passengers are only permitted a personal item on board.
Checked bags must fit within the combined dimensions of 157 cm/62 inches. The weight of these bags are dependent on the class of service or MileagePlus status. If your class of service allowance is different from your MileagePlus status, the larger of the two will apply:
Class of service
United Economy - 23kg/51lbs
United Business - 32kg/71lbs
United First - 32kg/71lbs
United Polaris first class - 32kg/71lbs
United Polaris business class - 32kg/71lbs
Premier Silver - 23kg/51lbs
Premier Gold - 32kg/71lbs
Premier Platinum - 32kg/71lbs
Premier 1K - 32kg/71lbs
Star Alliance Gold - 32kg/71lbs
United Airlines allows small instruments to be taken as carry-on luggage, while larger instruments must be carried as checked luggage. For more information on United Airlines and other airlines' flying with musical instrument policies.
With United Airlines you can choose to fly in Economy, Premium Economy, Business or First Class.
Passengers can opt for a choice of United's Basic Economy or Economy Plus (Premium Economy) Fares.
Choose from a wide range of food and beverages (dependant on your route and flight duration). This can entail a variety of packaged snacks, meals and wine or soft drinks. Flights to North America, parts of Latin America and the Caribbean. Enjoy complimentary teas, coffees and soft drinks, snacks or you can buy either a tasty meal from the Bistro Menu on board or spirits, wine and beer on all flights.
Flights to or from Europe, Asia, Middle East, the South Pacific and parts of Latin America
Complimentary house wine and beer, teas, coffee and soft drinks are available. Also, a complimentary three-course meal is available and a mid-flight snack on flights longer than 12 hours.
Inflight amenities and services are included such as food and beverages, WI-FI and in-flight entertainment!
Please note that full size carry-on bags are not permitted however you can take one personal item on board.
You can have up to 5 inches of extra legroom based near the front of the cabin. This seating is available on all United and United Express flights.
Comfortable seating for the budget traveller to get you to where you want to go all rested.
United Airlines Business Class service is available on flights between the U.S. and Latin America or the Caribbean.
Passengers flying United Business can enjoy a more relaxed travel experience from check-in to baggage claim. Premier Acess travel services mean Business Class passengers can avoid the stress of the airport floor and instead make use of designated airport check-in lanes, exclusive security lanes and Premier Access priority baggage handling. Once in the air, passengers can savour fresh, restaurant-quality meals and entree choices that were selected by renowned chefs.
In the new, extra-spacious United Airlines seats there's room to relax and to work. With a six-way adjustable headrest and a padded seat cushion, you'll be able to sit back and relax on your United flight. There's also no need to worry about any of your personal devices running out of battery, as United Airlines Business Class seats feature a universal power socket to charge your laptop and mobile throughout your flight. You can also find a granite topped extendable cocktail table in the center that allows you to keep your tray table free for eating, working and entertainment.
Experience maximum comfort and style with United First.
Ease through security and check-in with Premier Acess benefits which grants you Premier Access check-in, security and priority boarding. There's also no need to worry about checking additional luggage with a baggage allowance of two standard size checked bags included in your ticket fare. Once on board you'll be able to enjoy a range of high-quality meals made by United's team of renowned chefs.
Once in the air, passengers can stretch out in the brand new, extra-spacious United First seats. Featuring a stylishly contoured two-tone leather, a six-way adjustable headrest and padded seat cushions. There's also room to store all your electronic devices and personal items.
United offers various types of inflight entertainment on its flights. Passengers can find out which entertainment options will be provided on their flight by checking the Flight Status information for their flight on the United website. Inflight entertainment services will vary according to the aircraft and the ticket fare class.
United offers a range of popular TV shows on its flights including popular classic comedies such as Friends, Modern Family and Will and Grace as well as contemporary dramas.
Find the right film to fit your tastes with United's wide collection of movies. From cult classics to new releases, United has something to fit every taste. With a large selection of Disney films, there's no need to worry about bored children with the excellent movies on your United flight.
Connect to 'United Wi-Fi' and enjoy high-speed internet connection while you fly. United Airlines WIFI is powered by GoGo, Panasonic, Thales and ViaSat, depending on where you fly to. WIFI with United Airlines allows you to access all the apps and that you'd usually use on the ground so that you don't miss out!
You can pre-purchase United Airlines WIFI for a monthly subscription for $49 USD for use on flights in North America and Central America and $69 USD for use on flights globally.
United Airlines also give the option to purchase an annual subscription, which costs $539 USD on all flights in North America and Central America and $689 USD on flights globally.
You can also purchase United Airlines WIFI inflight. although prices will differ depending on which route you're flying.
United Airlines offers a number of meals onboard. Special meals must be requested before your flight.
Economy passengers flying within North America, the Caribbean and most of Latin America are offered complimentary snacks, with the option to purchase meals and snacks in the in-flight service.
Economy passengers flying to or from Asia, Europe, the Middle East, the South Pacific and selected destinations in Latin America are given a complimentary 3-course meal, and additional snack course for flights longer than 12 hours.
Premium class passenger meals are dependent on the flight duration time. To see sample menus to see what may be offered, click here.
For passengers travelling Business Class or United Polaris First, all food is complementary, including arrival snacks and a 5-course meal.
United Airlines offer many meals to suit a variety of special dietary requirements, from vegan meals, to vegetarian Asian meals, to food for minors, as well as meals based on medical requirements and religious requirements. These meals must be requested at least 24 hours before flight departure time, and can be done by contacting United. To see the list of the special meals that United offer, click here.
United Airlines have a full drink trolley service on their flights including alcoholic beverages (beer, wine, spirits), soft drinks and hot drinks. Economy passengers are given one complimentary drink and First and Business class passengers receive a complimentary premium drink upon arrival, including fine wines, spirits, regional beer or champagne.
United Airlines has a different check-in opening and closing times depending on where you're flying to/from, as well as your method of check-in.
United Airlines offer passengers online check-in 24 hours before departure. The link can be found here.
For domestic flights, passengers without checked baggage must check in at least 30 minutes before departure.
For domestic flights, passengers with checked baggage must check in at least 45 minutes before departure.
For international flights, passengers must check in at least 60 minutes before departure.
For flights to or from Micronesia and the Marshall Islands, passengers must check in at least 90 minutes before departure.
United Airlines is currently a member of the Star Alliance.
Star Alliance is one of the leading global airline network, which has 27 member airlines. Star Alliance was founded in 1997 with the five founding airlines: Scandinavian Airlines, Thai Airways International, Air Canada, Lufthansa and United Airlines.
United Airlines offers a number of special services - please contact the airline directly if you'll require any special assistance.
Taking a pet on a plane can be stressful. Find all information and rules for flying with either a service animal, pet, or emotional support animal on United Airlines by Alternative Airlines.
United Airlines operates a wide range of flights, from domestic flights within the USA, but also flies to destinations around the world including North and South America, Asia, Europe, the Middle East, Chicago, Houston, New York, Denver, San Francisco, Los Angeles, Guam, Tokyo, Washington and many others. See the table below for the expansive destinations that United currently cover, correct of November 2019.
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