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Baggage Policy

Volaris has a different baggage policy for carry and checked baggage policy. As standard, no baggage is provided free of charge. As standard, you're allowed 1 free personal item free of charge

Carry-on Baggage

On all Volaris reservations for different fares and routes, all passengers are allowed two carry-on bags. The combined weight of these bags must not exceed 22lbs or 10kg. The individual bags must not exceed 22.4 x 15.7 x 12.9inches each. Your duty-free allowance, handbags, pocketbook, or purse. These items may not be used as a container to transport articles that would otherwise be regarded as baggage.

Checked Baggage

The Volaris baggage allowance policy for your flight will be indicated on your ticket. Checked baggage should not exceed the combined dimensions of 158cm or 62 inches. The weight of these checked bags must not exceed 55lbs or 25kg.

In-flight Entertainment & WIFI

There's no in-flight entertainment system that allows you to watch TV shows, films, or listen to music. However, Volaris does have reading materials found in the seat-back pocket of each chair. This includes an in-flight magazine and more.

Food & Drink

Light refreshments such as sandwiches, potato chips and alcoholic and soft drinks are available to buy in-flight. The cabin crew will offer these snacks and drinks to purchase after take-off by bringing a trolley down the aisle.

Check-In

Volaris offer two options for check-in, both online and airport check-in. Checking in via the Volaris app is also a popular method.

Online Check-in

Volaris Airlines passengers can check-in for their flights online, either via the Volaris website, the Volaris app or by using Facebook Messenger.

Airport Check-in

Passengers who have not checked in online must do so at the airport, via the Volaris check-in counter. Volaris recommend passengers arrive at the airport 3 hours before international flights or 2 hours before for domestic flights.

Frequent Flyer Programme

Volaris's frequent flyer programme is called 'v.club'.

Volaris V Club

Although it doesn't offer a traditional frequent flyer program where passengers can earn miles to spend on future flights every time that they fly, Volaris does offer a subscription-based frequent flyer program named v.club. All subscribers of v.club are given special prices on flights, exclusive deals and extra baggage on certain fares.

Destinations that Volaris flies to

As of February 2021, Volaris flies to over 43 destinations across Mexico. The airline also operates 22 international routes to the Americas, mainly within the US. Their popular destinations includes Cancún, Chicago, Chihuahua, Durango, Fresno, Guadalajara, Houston, Los Angeles, Mexico City, Monterrey, New York City, Puerto Vallarta, San Antonio, Tijuana, and many more.