Aeromar allowed passengers to carry their personal items such as laptop as carry-on baggage (free of charge). The dimensions of the baggage could not exceed 22 x 38 x 65 cm while the weight could not be more than 10 kilos (22lbs).

For domestic routes, the luggage could not exceed 25 kg (55 lbs)/bag and 23 kg (50 lbs)/bag for international routes. When flying domestically, the luggage could not weigh more than 25 kg (55 lbs)/bag, while on international routes its could not be more than 23 kg (50 lbs)/bag. For every additional kilo (2lbs) on domestic routes, the airline charged a fee of $100 Mexican Pesos while that on international routes is the US $25. Check with the airline for more information on excess baggage fees.

Aeromar online check-in opened 24 hours prior to departure and closed two hours prior. Web check-in was available for all passengers who are flying domestically within Mexico. Passengers flying on international flights were not permitted to check in online.

Unaccompanied minors and infants (children under 2 years old) must check in at the Aeromar desk at the airport. Passengers who were boarding an international flight can check in at the airport.

Economy Class Facilities

Aeromar had a small but well-trained cabin crew.

Passengers were given the option to order snacks and drinks from the airline's refreshment menu, which would be offered to them during the flight.

Economy Class Seats

Seats were designed to give plenty of room and space. Economy Class is set out in either a 2 x 2 or 3 x 3 formation, depending on the aircraft being used.