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VivaAerobus, also trading as Aeroenlaces Nacionales, S.A is a Mexican low-cost airline, owned by the Mexican bus group IAMSA. The airline began operations in November 2006 and initially flew from Monterrey to many Mexican domestic locations and by 2007 had announced its services to Austin Texas. However, this particular service ended in 2009.
The airline operates at 4 airports: Cancún International Airport (CUN), Guadalajara International Airport (GDL), Mexico City Airport (MEX) and Monterrey International Airport (MTY).
It was originally launched in 2006 and was co-owned by Mexico City-based passenger transport conglomerate IAMSA and Irelandia Aviation (founders of Ryanair). In December 2016, IAMSA bought out Irelandia Aviation’s 49% interest in the company, making the airline 100% Mexican-owned. As part of that transaction, IAMSA sold its 25% stake in Colombian airline Viva Colombia to Irelandia Aviation.
The airline flies to 40 destinations in Mexico and the United States.
On all Viva Aerobus flights you are allowed to bring 1 free personal item at no extra charge. Find out more about Viva Aerobus's baggage policy here.
Hand luggage consisting of a carry-on bag and one personal item is included in the ticket price. These combined must be within the dimensions of 55 x 40 x 20 cm. The weight of these items must not be more than 10kg.
Checked baggage is not necessarily included in the ticket price, but instead depends on the ticket class that you have purchased. The permitted weight of the bag is also determined by the ticket class purchased. For example, VivaPlus has one 25kg checked bag included in the ticket price. See VivaAerobus’s baggage policy to see full details.
The airline is a low-cost carrier, dedicated to lowering the cost for the customer. VivaAerobús flights have one cabin class: Economy.
The modern aircraft means passengers can use their electronic devices at all times during the flight. The new fleet (all aircraft are under 4 years) offer greater storage space and more space in the overhead bins.
Depending on the length of your flight, complimentary snacks and beverages will be served. VivaAerobus has a buy on board program offering food and beverages for purchase.
There is the option to upgrade your economy ticket to book a seat with more space and extra legroom.
The airline also provides an in-flight magazine.
The comfortable economy seating comes with fold-down trays. Passengers can adjust their lighting and air-con.
Viva Aerobus check-in opening and closing times will differ depending on whether your flight is domestic or international.
VivaAerobus provides online check-in starting 72 hours before departure and ending 4 hours before departure.
VivaAerobus also offer airport check-in. This begins 3 hours 45 minutes prior to departure for international flights and 2 hours and 45 minutes for domestic flights.
Viva Aerobus doesn't offer complimentary food or beverages on board its flights however passengers can purchase snacks, sandwiches and drinks from the in-flight menu. Some of the options available on VivaAerobús flights include chips, sandwiches, muffins, cookies, candy, coffee, soft drinks and alcoholic beverages.
VivaAerobús is a budget carrier therefore it doesn't currently offer traditional in-flight entertainment systems such as seat-back screens. However, you can download VivaAerobús' app 'Viva Play' which gives you access to free movies, TV shows, music and magazines ready to view on your personal device.
Onboard magazines are also provided on VivaAerobús flights.
Wi-Fi isn't currently available on VivaAerobús flights. This is because the airline is a low-cost airline that focuses on providing affordable flights for its passengers, therefore, amenities such as Wi-Fi and in-flight entertainment are not offered in order to keep ticket prices low.
VivaAerobús has a frequent flyer program called 'Viva Fan'. This loyalty program rewards passengers that regularly fly with VivaAerobús. Passengers can earn points for every flight which can be redeemed for free flights and special offers. Viva Fan has three tiers of membership.
This is the entry-level tier that is free for passengers to join. Members of the Fan tier will earn points for every Viva Aerobus flight - these points can then be redeemed for free flights and upgrades. Exclusive promotions and discounts are also offered for flights, hotels and car rentals.
To reach this tier, members of Viva Fan must have earned 12,000 points or taken at least 16 flights inside one calendar year. With Fan Oro, members can enjoy priority boarding, free seat selection and an additional 10% bonus points for every flight with Viva Aerobus.
The highest tier of the Viva Fan frequent flyer program is Fan Platino. Members must earn 30,000 points or take 40 flights within one calendar year to reach this tier. Passengers get a 20% bonus on points earned as well as priority check-in and exclusive access to Viva Aerobus lounges. Other benefits include free flight changes and cancellations as well as special offers on hotels and car rentals.
Viva Aerobus isn't currently a member of any airline alliance. However, it does have codeshare agreements with other airlines including Frontier Airlines, Sun Country Airlines and Turkish Airlines.
Viva Aerobus flies to a number of different destinations across Mexico and a couple across the United States. Click below to see all the destinations that Viva Aerobus flies to.
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Monterrey International Airport (MTY) is one of two airports which serve the Mexican city of Monterrey and its surrounding areas. It is one of the most rapidly growing airports, with 2017 seeing it serve 9.7 million passengers. There are currently 3 terminals for the airport, which were renovated and expanded in 2003 and 2007. These terminals are served by its 2 runways. Other airlines that fly out of the airport include Aeromexico, Tar Aerolineas and Aerus.
VivaAerobus operates Airbus aircraft, including: Airbus A320-200, Airbus A320neo, and Airbus a321neo on order.
As of March 2023, the following aircraft are in Viva Aerobus' fleet:
Make your reservation easier by choosing to book your VivaAerobus flights in English with Alternative Airlines. We have a trusted and reliable customer service team that is able to answer any of your queries in English. With Alternative Airlines you can enjoy the freedom of using the payment method and currency of your choice.
27th October 2021
Viva Aerobus is back to pre-COVID 19 levels. In August 2021, Viva Aerobus transported 1.39 million passengers through Mexican skies. This is 19% in growth compared to the same month in 2019 - the last record from before COVID-19. This is a positive sign for the coming months as air travel continues to recover.
18th February 2020
VivaAerobus is set to relaunch flights from Monterrey, Mexico to San Antonio on 26th June 2020. The airline will operate the flight twice a week and will be its only link to San Antonio International Airport. Although this will be the only flight that VivaAerobus is offering to San Antonio, it will not be the first time that the airline will touch down at San Antonio International. The airline used to fly the same route first in 2011 and then later in 2014.