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Azul Brazilian Airlines

Passengers are entitled to 10 kg (22 lbs) of carry-on baggage. This baggage must fit within the dimensions of 35 cm x 25 cm x 55 cm (13.7" x 9.8" x 21.6"). This applies to both domestic and international flights, for all fares.

The free checked baggage allowance will differ depending on the route that the passenger is flying and the type of fare they have purchased.

Domestic flights:

Azul and Mais Azul ticket holders are permitted 1 free piece of checked baggage weighing no more than 23 kg.

Flights to South America (excluding Brazil):

Azul ticket holders are not permitted any free checked baggage.

Mais Azul ticket holders are allowed 1 free piece of checked baggage weighing no more than 23 kg.

Flights to the US & Europe:

For passengers flying in Economy, free checked baggage is only permitted for Mais Azul and Azul Super fare holders. Mais Azul passengers can take 1 piece of checked baggage weighing no more than 23 kg. Azul Super are allowed 2 pieces of checked baggage, each weighing no more than 23 kg.

For passengers flying in Business, no matter the fare type, 3 free pieces of checked baggage are allowed, each weighing no more than 23 kg.

Economy Class is the airline's most basic cabin and is available on short-haul, medium-haul and long-haul flights.

Facilities

On international flights, passengers can enjoy a complimentary meal and drink service. International passengers are also given access to the airline's in-flight entertainment system on a seat-back TV screen.

On domestic flights, passengers can order a range of snacks drinks from the airline in-flight menu. Domestic passengers can enjoy live TV on a seat-back TV screen on select flights.

Seats

On domestic flights, seats are set out in either a 2 x 2 or 3 x 3 formation and give 43–45 cm (17–18") of width and 76–86 cm of seat pitch. Passengers can pay extra to sit in an 'Espaço Azul' seat. These seats are located in the first number rows of the aircraft and give extra legroom.

On international flights, seats are set out in a 2 x 4 x 2 formation and give 45 cm of legroom and 78–86 cm (31–34") of seat pitch.

The Business Class cabin is available on long-haul flights only and is perfect for passengers that need the extra space, privacy and comfort to relax or get on with work.

Facilities

Passengers are given priority check-in and boarding, as well as access to the airlines Business Class lounge.

Passengers are treated to a welcome drink and snack on the plane before the flight has taken off and each passenger is given an amenity kit, with a blanket, pillow and other accessories.

In-flight, passengers can enjoy the airline's in-flight entertainment system through a personal TV, with headphones provided. Meals are provided for free, with a choice from the airline's Business Class menu and bar.

Seats

Seats are set out in a 1 x 2 x 1. Seats give extra width and legroom and can recline and movement is controlled by a touchpad. All Business Class seats transform into a fully lie-flat bed and have storage compartments and power outlets attached to them.

Passengers can check in online for their flight by visiting the Azul online check-in page, clicking on the 'my reservations' tab and entering their reservation code and last name. Online check-in opens 72 hours before the scheduled flight departure time and closes 90 minutes before.

Passengers that don't check-in online must check-in at the airport. This can be done by visiting a check-in agent at the check-in desks at the airport of departure or by using one of the self-service kiosks.

Azul Airlines has codeshare and interline agreements with the following airlines:

• Aerolineas Argentinas
• Air Europa
• ASTA Linhas Aéreas
• Copa Airlines
• Etihad Airways
• Ethiopian Airlines
• Hahn Air
• Hainan Airlines
• JetBlue Airways
• Lufthansa
• TAP Air Portugal
• Turkish Airlines
• United Airlines

TudoAzul is Azul's Frequent Flyer Program. Members accumulate points based on the airfare paid rather than on miles flown and redeem these points to purchase or upgrade future flights on Azul.

As a partner of Azul, passengers can also earn TudoAzul points on United Airlines flights and MileagePlus points on Azul flights, which can be used to redeem rewards on either airline.