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About Hainan Airlines

Hainan Airlines is a Chinese airline headquartered in Haikou, China and has a hub at Beijing Capital International Airport as well as Haikou Meilan International Airport. In 2013, the airline retained the "Skytrax 5-Star Airline Company" title for a third year in a row and in February 2016, was listed as one of World's Top 5 safest airlines by JACDEC.

Hainan Airlines has codeshare agreements with many airlines including Air Berlin, American Airlines, Brussels Airlines, EVA Air, Garuda Indonesia, Hong Kong Airlines, Korean Air, S7 Airlines. The airline is one of the seven Asian airlines rated as 5-star by Skytrax, along with All Nippon Airways, Asiana Airlines, Cathay Pacific, Garuda Indonesia, Qatar Airways and Singapore Airlines, and is also the parent company of Suparna Airlines.

From 2016, Hainan has been operating a nonstop service from Manchester to Beijing. From Beijing, passengers can easily transfer to other cities in China via the Hainan Airlines' network.

In 2017, the airline completed its first intercontinental flight powered with biofuel. Find out more about airlines trying to reduce their environmental impact by reading about the world's most eco-friendly airlines.

Airlines Fleet

The fleet consists of Boeing 787 Dreamliner, Airbus A330-200, Airbus A330-300, Boeing 787-800 and Boeing 737-700.

Airlines Frequent Flyer Program

Hainan Airlines operates a frequent flyer program called the Fortune Wings Club to reward regular passengers. Fortune Wings Club allows passengers to earn points by flying with any of the seven airline companies under the Hainan Airlines flagship: Grand China Air, Tianjin Airlines, Hong Kong Airlines, Lucky Air, Capital Airlines and Fuzhou Airlines. Fortune Wings Club is a worldwide incentive program targeting at frequent flyers, to help with accelerating your dream of a free flight.

Alliance

Hainan is expected to join an airline alliance by 2022. 

Class Fares

Hainan offers economy and business class fares. As of April 2019, premium economy will be available on some flights in the Boeing 787-9 Dreamliner.

Economy Class

As a SKYTRAX five-star airline, the airline has an Economy Class that provides friendly and comfortable services. The brand-new wide-body aircraft features comfortable space between seats; meticulously prepared Western and Chinese food will meet every taste you may have, and a large number of new films will keep you entertained throughout the entire journey.

What are the Facilities like? 

The airline carefully selects its ingredients with the standards of an in-flight kitchen, offering you various Chinese and Western food. To alleviate your boredom on long journeys, the on-board entertainment system includes the latest and most popular films, music and even cloud magazines for you to read, bringing you pleasure and entertainment on your journey. To make your flight even more comfortable and convenient, the airlines has carefully selected a series of items for you to use, including soft and comfortable blankets and fluffy waist pillows, allowing you to relax your entire body and enjoy a splendid journey.

What is the seating like?

Ergonomically designed seats will make your journey more comfortable. The pitch on 787 and 330 series wide-body aircraft is 31-33 inches, allowing you to stretch out comfortably and enjoy an even more spacious and personal space on board.

Premium Economy

What are the Facilities like?

As of April 2019, some flights on the Boeing 787-9 Dreamliner will offer Premium Economy. The new premium economy cabin features 21 seats in a 2-3-2 layout, along with 13-inch high definition touchscreens screens.

What is the seating like?

Premium seats offer a 38-inch pitch, 22.5-inch seat width and 7-inch recline, along with a four-way adjustable headrest, three storage options for added comfort.

Business Class

Enjoy a premium, seamless travel experience with Business Class, with upgraded travel services ranging from priority check-in, easy rebooking and refund to exclusive onboard catering provided by Michelin star Chefs.

What are the Facilities like?

Onboard: The airline chooses only fresh ingredients, which are prepared with great care to produce delicious Chinese food. Foods of many countries are carefully selected, allowing you to experience the taste of home above clouds. Hainan Airlines offers an in-flight entertainment system, you can catch up on your favourite TV shows and recent movies and stay entertained with their selection of interactive games and magazines. With the entertainment system, a BOSE noise-cancelling earphones will be provided to you.

Prior to boarding: You can enjoy your time in the VIP lounges operated solely by Hainan Airlines or jointly with other airlines making it easy for you to work and rest. The 5-star catering is enjoyed by guests within the lounges.A limousine airport transfer service is also provided to distinguished passengers who take Business Class on specified HU self-operated routes.

What is the seating like?

With more room and extra comfort you can Lie-Flat in a self reclinable 180-degree seats allowing you to sleep comfortably high in the sky and reach your destination feeling fully refreshed. Business class seats are configured with USB ports and convenient reading lights satisfy your needs for work and reading during your trip.

Check-In Information

Online Check-in Information

You can check-in online through our online check-in page. Simply click on the logo to access the Hainan Airlines online check-in page and enter your flight details. For the majority of flights, online check-in opens 42 hours before flight departure time and closes one hour before.

Baggage

Carry-on Baggage

Carry-On Baggage on flights can't be heavier than 5kg and must fit within the dimensions of 20 x 40 x 55cm. If you're flying in Economy Class you're entitled to one item of carry-on baggage and if you're flying in Business Class you're entitled to two pieces of carry-on baggage.

Checked Baggage

A different baggage policy is applied depending on the route and fare class selected. On flights between Europe and China Business Class are entitled to two pieces of baggage of up to 32 kg and Economy Class are entitled to one piece of baggage of up to 23 kg.

Seat Selection

You can now pre-book your Hainan Airlines seat with Alternative Airlines! Never end up with the aisle seat again. With Alternative Airlines, you can check the available seats and reserve your preferred seat on the plane all without leaving the Alternative Airlines' site.

In-flight Entertainment

Enjoy a range of movies, television and music on board your flight!

TV

No matter where you're from, you'll find a TV show to suit you in the fantastic selection on offer. From BBC travel documentaries to American hit comedies every passenger will find something to enjoy with Hainan Airlines.

Movies

The airline regularly updates its movie selection to keep its entertainment content as fresh and exciting as possible for its passengers. To find out the movie selection for this month, please visit the Hainan Airlines website.

Pet Policy

The airline allows dogs and cats to be carried in an approved cargo crate. All animals being transported must have a certificate of good health. Pets are not permitted to travel in the aircraft cabin.

Route Map

Destinations

Domestic Destinations

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