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Baggage Policy

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NordStar has different baggage policies for carry-on and checked baggage.

Carry-on Baggage

Carry-on luggage allowance is determined by airline ticket fare. All Economy passengers are entitled to one free piece of carry-on baggage, weighing up to 10kg. Business Class passengers are entitled to one free piece of carry-on baggage, weighing up to 15kg.

Checked Baggage

Economy Beneficial passengers are not entitled to any free check-in luggage. However, Economy Easy and Economy Comfort passengers can enjoy one free piece of check-in luggage weighing up to 23kg. Business class passengers can check-in one piece of luggage for free, weighing up to 30kg. Business Easy passengers can take a total of 2 free pieces of check-in luggage, weighing up to 30kg.

Cabin Classes

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NordStar has 3 cabin classes - Economy Class, Premium Class and Business Class.

Economy Class

Economy facilities

Onboard you can enjoy a warm meal and choose from a selection of beverages. Press is available to read whilst in flight to keep you entertained.

Economy seating

Enjoy comfortable and spacious seating with legroom. The team will be on-hand to help.

Premium Economy

Premium Economy facilities

You can satisfy your hunger with a warm meal and choose from a selection of hot and cold beverages. Press is available to read whilst in flight to keep you entertained.

Premium Economy seating

With Premium Economy, offers you adjustable armchairs with a footrest and increased seat pitch for maximum comfort.

Business Class

For those who seek maximum comfort and the highest level of service, at all stages of business trips or travels NordStar Airlines offers business class services. Business class passengers receive additional services and preferences throughout the entire flight — from the moment of checking in for the flight and to the collection of luggage at the destination airport.

Business facilities

You can enjoy a luxurious meal and desserts on board with a wide variety to choose from. Refreshment beverages and alcoholic drinks throughout the entire flight are provided. Travel kits with the items necessary on the trip, individual plaid blanket and pillow. A selection of business and social press to read while in flight are available.

Prior to boarding Business Class passengers can receive lounge services at the departure and destination airports, reserves check-in desk, Increased luggage and hand luggage allowance, Reserved security and passport control zone.

Business seating

Enjoy comfortable and spacious seating with a good amount of legroom, adjustable armchairs with a footrest and increased seat pitch offers maximum comfort.

Check-In

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NordStar offers online and airport check-in. NordStar has different opening and closing times for each method of check-in.

Online Check-in

Online check-in allows you to select your preferred seat at a time convenient to you. You can choose a seat in the cabin of the aircraft, which is convenient for you, including Enhanced Comfort Seats.

Online check-in begins 24 hours and closes 1 hour before departure. Print the boarding pass yourself. Upon arrival at the airport, you don’t need to go to the check-in desk.

Airport Check-in

If the flight is performed from Sochi Airport, passengers can check in for the flight through self-service check-in kiosks for convenience. You can use the self-check-in service even if you are travelling with luggage. When checking in using self-service kiosks you can choose a convenient seat in the cabin. After checking in and getting a boarding pass you can drop the luggage at the Drop-Off stand.

Airline Alliance

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NordStar Airlines aims to provide a wide range of travel options with a convenient schedule.

For this purpose, in a number of directions passengers of NordStar Airlines are given the opportunity to purchase tickets for flights of partner airlines under code-sharing agreements.

Under the code-sharing agreements, the air-route is jointly operated by partner airlines, in doing so the flight is directly performed only by one of the airlines, while tickets are sold by each of the partner airlines under their own codes.

The following routes are operated by NordStar Airlines together with partner airlines under the code-sharing agreements:

  • S7 Airlines: Krasnojarsk – Beijing – Krasnojarsk
  • Utair: Krasnojarsk, Tomsk, Krasnojarsk, Tomsk, Surgut, and Tomsk
  • Red Wings: Moscow, Sochi, Makhachkala, Murmansk, Yerevan
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Destinations that NordStar flies to

The following table summarises the list of countries and cities that this airline currently flies to:

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