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For Economy Lite flights within Ukraine and medium-haul flights, passengers are permitted 1 x 7kg / 15lbs of hand baggage, which must not exceed the dimensions of 40 x 55 x 20cm (16 x 22 x 8in).
For Economy Lite flights on long-haul flights, Economy Standard or Economy Premium fares, passengers are permitted 1 x 7kg / 15 lbs of hand baggage, which must not exceed the dimensions of 40 x 55 x 20cm (16 x 22 x 8in), plus one smaller item of 30 x 40 x 10cm (12 x 16 x 4in) which must not exceed 5kg / 11lbs.
For flights within Ukraine and medium-haul flights, passengers are permitted 1 x 12kg /26lbs of hand baggage, which must not exceed the dimensions of 40 x 55 x 20cm (16 x 22 x 8in), plus one smaller item of 30 x 40 x 10cm (12 x 16 x 4in) which must not exceed 5kg / 11lbs.
For long-haul business flights, passengers are permitted 2 items of hand luggage weighing no more than 15kg / 33lbs combined, each measuring a maximum of 40 x 55 x 20cm (16 x 22 x 8in), plus one smaller item of 30 x 40 x 10cm (12 x 16 x 4in) which must not exceed 5kg / 11lbs.
Each item of checked luggage must not exceed the dimensions of 158cm / 62in for combined linear dimensions (height + length + width).
Passengers using an Economy Lite fare are not allowed any free checked baggage.
Passengers in Economy Premium and Economy class have the maximum weight of 23kg / 51lbs, however, the items permitted may vary depending on your route or fare purchased.
Passengers travelling in Business Class are allowed 32kg / 70lbs of checked baggage. However, the number of items will vary depending on the fare and route flying.
Passengers who are Panorama Premium Cardholders or Panorama Elite Cardholders may also get additional items of baggage.
The easiest and quickest way to check in with Ukraine International Airlines is to use their free online check-in system on their website or mobile app. Online check-in opens 14 days before departure and closes 2 hours before departure for passengers in Business Class or Economy Premium Class. Passengers in economy can check in online 48 hours before departure, and passengers flying to/from the United States can check in 24 hours before departure. Make sure you remember to print out your boarding pass or download it to your mobile.
Airport check-in on most flights opens 2 hours before flight departure time and closes 40 minutes before. However, with flights to certain destinations or from certain airports the opening and closing times will differ. For example, when flying the route Bangkok-Kyiv or New York-Kyiv, airport check-in opens 4 hours before but closes 1 hour before the flight is due to depart.
Airport check-in can often be a more expensive option, with economy class passengers having to pay €15 to check in at the airport.
Economy class passengers can enjoy a comfortable cabin, with generous legroom of 32 inches and comfortable recliner seats which have a 6-inch recline. On most economy fares (All except the lite), passengers can enjoy generous free baggage allowances.
In economy class, passengers receive a blanket for the flight and can use the monitors onboard Boeing 767-300 aircraft. On long-haul flights, passengers will either get a full three-course meal or sandwich or a light snack, depending on the route flying. In addition, passengers can purchase drinks and snacks elsewhere during the flight.
Economy Premium is now available on both UIA's long-haul flights, but also medium-haul flights. It is described as the all-inclusive economy package, which includes the same cabin and seat on the plane as economy, but with added extras such as increased baggage allowance, onboard meals and preferred meals. Passengers can also check-in check in at the airport free of charge and can enjoy priority boarding.
On long-haul flights, passengers get even more legroom at 38 inches, with cosy reclining seats. Passengers also receive an amenity kit featuring a blanket, flight socks, earplugs and an eye mask.
Passengers can choose to upgrade to business class on selected flights, for more comfortable and spacious seating, delicious fine dining and a variety of drinks.
On long-haul flights, the business class cabin contains luxurious and comfortable leather seats, which boast legroom of 57 inches, lie-flat seats with adjustable footrests and monitors for entertainment. Passengers in business also have fast-track security and boarding, and access to the Business Lounge. Passengers get a personal travel kit with all the amenities of Premium Economy plus a shoehorn, makeup bag, cushion and comb. In addition, passengers can choose from a selection of delicious meals with a complimentary bar service throughout the flight.
There is currently no first class on UIA. Upgrade to a business class for a premium flying experience.
Although it may vary depending on the aircraft and the length of your flight, the Boeing 777-200ER aircraft provides passengers with widescreen monitors (9 inches in economy and 16 inches in business) in each seat. Passengers can enjoy over 80 Hollywood, Ukrainian and International movies including the latest releases, TV shows and series, children's films and cartoons. In addition, there is a wide variety of albums and games, all of which is available in different languages from Ukrainian, English, Russian, Chinese, French and more.
Passengers may get complimentary food included on their ticket fare. However, if they have purchased a lite fare which does not include food, or they wish to purchase additional food, passengers can purchase this online.
Traditional Ukrainian food is served, including Kruchenyky, Chicken Kyiv, Hutsul style roast beef and meat dumplings. There is also world cuisine such as continental, Italian or Asian options. Special meals can also be pre-ordered, such as Muslim meals, Vegetarian meals, Kosher, diabetic and child's meals.
There is not yet any onboard WiFi available on Ukrainian International Airlines flights.
Ukraine International Airlines operates a frequent flyer program called Panorama Club to reward frequent passengers.
Passengers collect miles per $1 USD they spend on air tickets, which can later be spent on rewards when enough have been collected. Rewards include UIA flights and partner code-share flights.
Flights with UIA and partner airlines such as Austrian Airlines, Swiss International, KLM, Air France, TAP Portugal and Etihad Airways are eligible to earn miles.
Although UIA is currently not part of any airline alliance, it has several codeshare agreements with airlines such as Azerbaijan Airlines, Iberia, EgyptAir and Air Moldova.
UIA is happy to transport dogs and cats only, as long as they have been contacted well in advance. Depending on the weight, the animals will either have to go in the cabin or hold luggage. See our tips and advice for transporting special service animals and pets here.
UIA offers an unaccompanied minor service for children that are travelling without an adult. Visit the UIA website or contact the airline directly for more information and to request this service.
Ukraine operates both domestic flights within Ukraine, and also international flights to Europe, Asia, Africa, the Middle East and America. The table below is the current destinations that the airline flies to.
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