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Royal Jordanian Airlines

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Baggage Policy

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Royal Jordanian Airlines has a different baggage policy for carry-on and checked baggage.

Carry-on Baggage

Royal Jordanian Economy class passengers are allowed one piece of carry-on baggage which can't exceed the weight of 7kg / 15 lbs and the overall dimensions of 115cm / 45 in. Crown Class passengers on Royal Jordanian are allowed two pieces of carry-on baggage with the same weight and dimensions for each bag — 7 kg / 15 lbs and 115cm / 45 in. Please don't pack prohibted items in your carry-on bag such as flammable liquids, toxic substances, liquids over 100ml, sharp objects. These items will be removed from your bag and disposed at security.

Checked Baggage

Royal Jordanian Economy class passengers are also allowed 2 pieces of checked baggage of up to 23 kg / 51 lbs. Crown Class passengers on Royal Jordanian are allowed 2 pieces of checked baggage of up to 32 kg / 70 lbs.

Cabin Classes

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Travellers flying with Royal Jordanian have a choice of Economy Class or Crown Business Class. Passengers using Royal Jordanian Crown Business Class have access to the Royal Jordanian Crown Class Lounges at Queen Alia International Airport in Amman and King Hussein International Airport.

Economy Class

Economy Class facilities

As part of Royal Jordanian Airlines desire to offer traditional hospitality to each passenger, the airline continues to serve full meals on medium to long flights, and provide light snacks on shorter runs. The Economy class menu brings together an array of more than 40 delicious, flavorful dishes from local and international cuisine covering the three main meals of the day – breakfast, lunch, and dinner. Kids Meals are designed to taste great, provide high nutritional value, and be fun, the Kid's Meal always pleases the youngsters onboard. Royal Jordanian passengers each receive a selection of complimentary items onboard.

What are Economy Class seats like?

Arrive at your destination feeling fresh and full of energy, thanks to the comfortable flight you'll enjoy seated in the Economy class. Well-cushioned and spacious, your seat makes the most of the Economy. In-Flight entertainment is directly in front of you. Each seat comes equipped with an individual fan and reading light, a pocket for storing small items used during the flight, a clean headrest cover, and room to stretch your legs.

Business Class

Business Class facilities

With Business Class, dining is a feast of delicious and healthy choices, offering sumptuous food in an elegant setting. Every detail in the service, presentation, and flavour prove "Crown Dining" is worthy to its name. Prepared by chefs who care about food, and served by onboard staff who care about you, tasteful meals will satisfy even the most distinguished of palates.

Prior to boarding: A convenient way to get access to Crown Lounge for multiple trips. You can buy credits for multiple Lounge access in advance and get the advantage of locked-in Lounge prices over a period of time. Designed to satisfy the needs and desires of every passenger with a calming atmosphere to relax, work, hang out and dine. Curbside baggage handling, obtaining your boarding pass, and immigration processing without queuing allows you to process through quickly.

What are Business Class seats like?

With Business Class your seat can transform into a luxurious flatbed (on selected aircraft). Travellers flying with Business Class that wish to remain plugged into their work will find all the necessary productivity tools surrounding them. The spacious area provides plenty of room for those needing to work on laptop computers. USB ports are available (on select aircraft) for charging laptop computers, MP3 players, and other electronic devices.

Those wishing to see the time go by quickly can lose themselves in a world of excitement, adventure, drama or comedy through each seats personal TV screen and the "Crown Class" In-flight entertainment options.

In-flight Entertainment & WIFI

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Royal Jordanian Airlines offers passengers WiFi on board to keep them entertained.

WIFI

Royal Jordanian Airlines offers 'SkyConnect' wireless in-flight entertainment service on it's Embraer E175, E195 aircraft and more. WIFI access depends on flight time and destinations - check your itinerary to find out more.

Food & Drink

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On flights with a journey time of less than two hours, passengers will be served light snacks and beverage. On flights longer than two hours, meals will be served with a choice of meat, fish or vegetarian main. Alcohol is also served on longer flights.

Check-In

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Royal Jordanian Airlines has a different check-in opening and closing times depending on whether your flight is domestic or international.

Online Check-in

Royal Jordanian Airlines passengers can check-in online using the Royal Jordanian Airlines online check-in system. Online check-in opens 24 hours before your flight time and closes 4 hours before. For a quick and easy process at the airport check-in online.

Self Check-in

Royal Jordanian provides a self-check-in service in order to reduce waiting times at check-in counters. Self-check-in is really easy too use however, if your struggling to check-in there are always staff around that are willing to help you.

Airport Check-in

Passengers checking in at the airport for Royal Jordanian Airlines flights must check-in at least three hours before their flight time. For flights to and from the USA, Canada and the UK, the check-in desk closes 60 minutes before departure. For flights that are not to and from the USA, Canada and the UK, the desk check-in counter closes 45 minutes before departure. For flights that are to and from Aqaba, the check-in desk closes 30 minutes before departure. Please allow sufficient time to arrive at the airport to avoid long queues.

Airline Alliance

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Royal Jordanian Airlines is a part of the OneWorld Alliance.

OneWorld Alliance

Royal Jordanian is part of the Oneworld alliance which is a leading global airline network, with 15 member airlines. Oneworld alliance now has a number of member airlines including Cathay PacificFinnairLANTAMMalaysiaQatarSri Lankan AirlinesIberiaBritish AirwaysJapan AirlinesAmerican Airlines and many others. Oneworld alliance covers more than a thousand destinations in 155 countries.

With this alliance, Royal Jordanian airlines can offer its passengers rewards, benefits each time they fly. The Royal Club has 4 tiers a Bronze Sunbird, Silver Jay, Gold Sparrow and Platinum Hawk. By flying frequently passengers can easily qualify to the higher tiers based on either the miles they earn from flights or the number of segments they travel.

Special Services

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Royal Jordanian Airlines offer many special services to its passengers. Please see below the following services it currently offers:

Wheelchairs

If you require wheelchair assistance at the airport, you must inform Royal Jordanian Airlines of this at the time of your booking. You can request this service by getting through to the airline's offices; or the Alternative Airlines customer service team if you have booked through our website. For more information on this please see our wheelchair assistance page.

Unaccompanied Minors

Children aged between 2-5 years old: may be allowed to travel as Unaccompanied Minors only if a Royal Jordanian escort is arranged at least 48 hours before. Children ageing from 5 to 12 years old are accepted. Children aged from 12 to 18 years are only accepted on flights to/from USA or Canada.

For more information on this contact the airline or alternatively, contact us. Also, you can find more information on our unaccompanied minors page on this.

Flying whilst pregnant

Before 28 weeks of pregnancy, all expectant mothers are recommended to speak to their doctor before flying. Pregnant mothers beyond 28 weeks of pregnancy need to complete a certified medical report from their attending Gynecologist written within seven days prior to the date of travel and this report must be approved by Royal Jordanian Medical Adviser.

Flying with pets

Pets are permitted to travel in the cabin as well as a pressurised and temperature controlled area of the aircraft. Pets such as dogs, cats and other small domestic animals traveling with the passenger on the same flight may be accepted as checked baggage.

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Destinations that Royal Jordanian Destinations flies to

Royal Jordanian Airlines flies to destinations including Abu Dhabi, Accra, Aden, Bahrain, Basra, Belgrade, Berlin, Beirut, Brussels, Jakarta, Khartoum, Kuala Lumpur, Zurich, Vienna, Tunis, Tel Aviv, Tabuk and many others, and is the only Arab airline carrier which serves Israel.

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Frequently asked questions

How to contact Royal Jordanian Airlines?

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If you have booked a Royal Jordanian Airlines flight ticket through Alternative Airlines and need help, please visit our Contact page to find all contact information. Our customer service are a hands-on team, if you have any queries please don't hesitate to contact us.

Can I buy Royal Jordanian Airlines flights on finance?

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YES! By book Royal Jordanian Airlines flights through Alternative Airlines you can secure the prices of today and pay at a later date. At Alternative Airlines we offer 40+ payment methods including many buy now, pay later payment providers such as KlarnaAfterpayAffirmUpliftTabby and more. To find the best payment plan option for you, visit our Buy Now, Pay Later page.

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