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About Alitalia

Alitalia was the national carrier of Italy. The airline had two hubs, one at Leondardo da Vinci–Fiumicino Airport (FCO) and one at Milan Linate Airport (LIN). Alitalia offered flights across Europe and to parts of North Africa and Asia. Overall, the airline flew to more than 90 destinations across these areas.

The airline's history dated back to 1947 when the 'old' Alitalia operated flights as the national carrier of Italy until it ceased operations in 2009. Once the old Alitalia was declared bankrupt, the airline name and brand was bought by a group of investors who relaunched Alitalia as a new airline but with the same branding. In 2020, it again went into administration and was eventually bought out by the Italian Government, who took Alitalia's assets and launched a new national carrier, called ITA Airways.

The airline launched flights in 2009 and carried nearly 50 million passengers in its first two years of flying. Upon the launch of the new Alitalia, the airline acquired another struggling Italian airline and its main competitor at the time, Air One. Air One offered low-cost flights across Europe and — with its regional subsidiary Air One CityLiner — domestic flights within Italy. When Alitalia acquired Air One, it took on both Air One and Air One CityLine. Each airline remained as separate brands, however, Air One CityLiner was rebranded Alitalia CityLiner to distinguish the difference between the international offering from Alitalia and the regional offering from CityLiner.

The airline was part-owned by Etihad Airways and is one of the member airlines of the Etihad Airways Partner alliance. Alitalia was also a member of the SkyTeam airline alliance.

Fleet

Alitalia had a fleet with a mix of Airbus and Boeing aircraft. The airline had models from the A320, A330 and Boeing 777 families. Overall, the airline used nearly 100 different planes.

The airline fleet consisted both narrow and wide-body aircraft for short to long haul destinations including the US.

Destinations

Route Map

Baggage Allowance

Carry-on Baggage

You were allowed one item of carry-on baggage weighing no more than 8 kg (17 lbs) and measuring no more than 55 cm x 35 cm x 25 cm (21.6" x 13.7" x 9.8").

Checked Baggage

The free checked baggage allowance depended on the travel class that you were flying in. This was as follows:

*2 x 23 kg on the following routes:

• to/from Japan
• to/from Brazil
• From Middle East (excluding Israel) and India to USA, Mexico & Canada
• From New Delhi to Europe, East Europe, North Africa and the Middle East

**2 x 32 kg on the following routes:

• From Brazil to anywhere

Check-In Information

Online Check-In

You could check-in online for their flight by visiting the Alitalia online check-in page and entering their booking code and name. Online check-in was available from 48 hours before scheduled flight departure time on most flights, except for the following.

• Flights departing from Amsterdam and Paris (30 hours before scheduled flight departure time)
• Flights departing from Geneva and Zurich (24 hours before scheduled flight departure time)
• Direct flights to the USA (24 hours before scheduled flight departure time)

Airport Check-In

If you didn't check-in online, you could visit the airport check-in desk at the airport.

For most domestic flights, airport check-in closed 35 minutes before scheduled departure.

For most international or regional flights, airport check-in closed one hour before scheduled departure.

Economy Class

Economy Class travel with Alitalia was always a guarantee of value without forgoing comfort. It included personalised advantages and services for all types of trips.

Economy Facilities

Depending on the duration of the flight, you could enjoy a snack or a light meal, accompanied by a selection of drinks, tea and coffee.

On long-haul international flights departing from Italy, the airline offered two meals: the first one with an antipasto, a main course (choice of meat or pasta), fresh fruit and dessert and the second one with a snack or breakfast.

The third service, which consisted of a snack and a drink, was served only for flights over 11 hours.

Alitalia offered individual entertainment systems with a vast library of movies, games, music and TV programs on their Airbus A330s and B777s, the opportunity to place a telephone call to the ground using satellite technology or to call a travelling companion on your same flight, but seats away, by dialling the number of his/her seat. Also, you could stay connected with WiFi connectivity on board.

Economy Seats

On narrow body aircraft, seat formation was set out in a 2 x 2 or 3 x 3 formation, with between 30–34" (76–86 cm) seat pitch and 18" (46 cm) of seat width.

On wide body aircraft, seat formation was set out in a 2 x 4 x 2 or 3 x 4 x 3 formation, with 30–34" of seat pitch and 17" (43 cm) of seat width.

Premium Economy

Premium Economy was a great way to enjoy a more comfortable flight, with a higher standard of service, for just a little extra cost. Premium Economy was available on all long haul international flights.

Premium Economy Facilities

On the ground, passengers could enjoy priority boarding and a check-in desk that was exclusive to Premium Economy passengers.

Onboard, passengers were seated in a separate section of the cabin. Premium Economy seats were specially designed to give extra space and are fitted with a personal TV. Premium Economy passengers could also access the airline's Wi-Fi network and were given a blanket and pillow for further comfort.

Those flying Premium Economy were given a free baggage allowance of two checked bags, with a maximum weight of 23kg per bag.

Premium Economy Seats

Each Premium Economy seat offered up to 40% more legroom and could recline back to up 120 degrees. The seats were each fitted with a 10.4" (on the Boeing 777) or 10.6" (on the A330) personal TV with full access to the in-flight entertainment system.

On narrow body aircraft, seats were set out in a 2 x 2 or 3 x 3 formation, with 30–35" (76–89 cm) of seat pitch and 18" (46 cm) of seat width.

On wide body aircraft, seats were set out in a 2 x 3 x 2 or 2 x 4 x 2 formation, with 38" (96 cm) of seat pitch and 19" (48 cm) of seat width.

Business Class

The Business Class service was available on medium haul flights, offering passengers dedicated services to make their trip as enjoyable and comfortable as possible.

Business Class Facilities

The Business Class fare granted you access to the Skyteam lounge as well as the dedicated check-in desks. Once comfortably in their seat, you were treated to a menu that was inspired by traditional Italian cuisine combined with a wide range of complimentary drinks. On flights that depart after 12pm, an aperitif was served at the end of each meal.

Business Class passengers were permitted two items weighing a total of 32kg.

What are Business Class Seats Like?

Once onboard, you could sit back and relax in the spacious Business Class cabin. With only four seats per row, there was room to spread your legs throughout your flight.

On narrow body aircraft, seats were set out in a 3 x 3 formation and give 32–34" (81–86 cm) of seat pitch and 18" (46 cm) of seat width.

On wide body aircraft, seats were set out in a 1 x 2 x 1 formation and give 44" (112 cm) of seat pitch and 22" (56 cm) of seat width.

First Class

First Class, known as Magnifica, was the airline's award-winning highest-tier class of cabin with the best standard of service.

What Does First Class Include?

If flying Magnifica, you could enjoy priority check-in and boarding with SkyPriority, as well as a free baggage allowance of two pieces of baggage of up to 32kg per piece.

You were also given access to pre-flight lounges and Alitalia's First Class Cabin with dedicated and exclusive food choices.

First Class Facilities

First Class included specially designed leather seats that transform into fully-flat beds and have a built-in massage system. Each seat had a 15 inch personal TV which gives access to the in-flight entertainment system.

Passengers were given complimentary access to the Wi-Fi system, as well as a night kit and other Salvatore Ferragamo branded toiletries.

Its food menus are expertly designed and provided by Gambero Rosso, with a traditional menu offering Italian cuisine, a healthy menu and special monthly features. Each menu came complete with a full wine list and special blends of coffees and teas from Lavazza.

Do they Have a First Class Lounge?

Magnifica passengers were given access to the airline's Casa Alitalia Lounges at Rome Fiumicino and Milan Malpensa airport. Casa Alitalia was a luxurious lounge with a premium choice of food and wines on offer.

In-Flight Entertainment

Available on long-haul international flights, Alitalia provided over 100 TV programs, 100 music compilations, 80 movies, 35 kids programs and 28 interactive games for passengers to enjoy. Alitalia renewed its in-flight entertainment selection each month and updates it with the latest and greatest entertainment.

WIFI

Keep in touch with the outside world with Alitalia WIFI. The Alitalia WIFI network allowed passengers to check emails, browse social media, as well as text and call.

Wi-Fi Price

Passengers could purchase several different WIFI packages:

The LITE package gave 10MB for $2 USD
The FLEXI package gave 50MB for $6 USD
The FLEX PLUS package gave 90MB for $12 USD
The BUSINESS package gave 200MB for $20 USD

Food

Meal Options

Passengers in Alitalia Economy class could enjoy a snack on international flights under three hours, and a light meal on flights over three hours including items such as a sandwich and dessert. On longer flights up to 11 hours, there was two meal services, one consisting of a starter, main and dessert and the second consisting of a snack or breakfast. For flights above 11 hours, the meal service was as above with an added meal of a snack.

Premium Economy passengers could enjoy a selection of warm meals, breakfast and snacks. What exactly will be given is dependent on the flight schedule, time and destination.

For passengers in Business Class, the meals were inspired by Italian flavours, which will change seasonally in summer and winter. The choices of food offered also varied according to the length, time and destination of your flight. As a minimum, passengers on shorter flights received breakfast, or a pasta lunch or dinner.

Magnifica Class, or First Class, passengers received meals inspired by the finest Italian cuisine and created by Gambero Rosso. Passengers had three options to choose from; a Traditional Italian menu, a Healthy menu and a light menu.

Special Dietary Requirements

Alitalia passengers who had special dietary requirements such as medical, dietary, religious or children's meals can pre-order a special meal for their flight. These meals had to be pre-ordered at least 24 hours before departure by contacting the customer centre, or requested at the time of booking. The following are the special meals that were available to order:

Drinks & Alcohol

All passengers received a drinks service with their meal, including both hot and cold drinks. Passengers in Premium Economy could enjoy selected fine wines, and each meal will be finished with a taste of limoncello. Business Class and Magnifica passengers could enjoy a wider selection of wines from the onboard cellar, but also drank from the regular service such as Lavazza coffee.

Frequent Flyer

MilleMiglia Program

Alitalia operated a frequent flyer program called MilleMiglia Program to reward regular passengers with Alitalia. This exclusive club provided benefits for flying miles with Alitalia. In addition, passengers could earn miles and request award tickets across the whole network operated by their new partners Etihad Regional, Air Serbia and Air Seychelles. The miles earned could be used to join or renew membership to the Exclusive Clubs.

Passengers could collect frequent flyer points quickly and easily with Alternative Airlines and enjoy the benefits of their chosen alliance. Check out our article to find out which frequent flyer program is best for you.

Airline Alliance

SkyTeam Alliance

SkyTeam is a leading global airline network, with more than 20 member airlines (including affiliates). SkyTeam consists of member airlines such as Aerolineas Argentinas, AeroMexico, Air Europa, China Southern, China Airlines, Delta, Garuda Indonesia, Kenya Airways, KLM and others.

Hub Airport

Leonardo Da Vinci Fiumicino International Airport

Leonardo Da Vinci Fiumicino International Airport was Alitalia's hub airport and is located in Rome, Italy. It has four runways, three passenger terminals and can handle over 40 million passengers every year.

The airport also serves as a hub for Vueling, the Spanish low-cost carrier owned by IAG. Other airlines which fly to and from Leonardo Da Vinci Fiumicino International Airport include Austrian Airlines, Blue Air, Joon, British Airways, Croatia Airlines, easyJet, China Airlines, China Eastern Airlines, Egyptair, Fly Ernest, EGO Airways, Finnair, Neos and Pegasus Airlines.

Alternative Airlines

Please click on the logos below to find out more about airlines that fly similar routes:

News

18th August 2021

Alitalia set to be replaced

Alitalia is set to be replaced by a new state-owned airline Italia Trasporto Aero (ITA). Alitalia has been facing some financial difficulties in the last few years and the decision has been made to shut the airline down in mid-October and replace it with the new flag carrier, ITA.

The airline will be saying bye to the sky after 75 years of flying. The announced date for the changeover is 15th October 2021, however, this could change as we nearer the time.