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Baggage Policy

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ITA Airlines allows you to bring one carry-on bag on board free of charge.

Carry-on Baggage

You're allowed given a free allowance of one piece of carry-on baggage per person. The bag must fit within the dimensions 55 cm (21.6") x 35 cm (13.3") x 25 cm (9.8") (height - wide - depth) and can weigh no more than 8kg (17 lbs).

Carry-on baggage must fit within the overhead lockers and beneath the seat in front. It must not contain any sharp and prohibited items including any fluid exceeding 100ml.

If personal items are included in the baggage allowance, it should only include items such as a laptop, a backpack and a camera.

Checked Baggage

Your free checked baggage allowance will depend on the travel class/fare that you purchase.

If you purchase Light you're given no free checked baggage allowance.

If you purchase Economy you're given 1 x 23kg (50 lbs) free checked baggage allowance.

If you purchase Premium Economy you're given 2 x 23 kg (50 lbs) free checked baggage allowance.

If you purchase Business you're given 2 x 32 kg (70 lbs) free checked baggage allowance.

If you purchase Comfort (available on flights between Rome and Milan) you're given 2 x 23 kg (50 lbs) free checked baggage allowance.

Checked baggage must not exceed 23kg (50 lbs) or 32kg (70 lbs) (dependent on your travel class) or the sum of 158 cm (height + width + depth) as the airline will not accept the baggage as checked baggage and fees will apply.

Cabin Classes

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ITA Airways offers 5 different cabin classes. But, not all cabin classes are available on every flight. Read more about each cabin class and which flights they're available on below.

Economy Class

Economy Class is the standard cabin class, it's great if you're happy to fly without fuss. Complimentary food is served on all types of flights. Longer flights have full meals, whereas on shorter flights you're given a snack and drink. On long and medium-haul flights, you'll have a personal seatback screen to enjoy in-flight entertainment on.

Premium Economy

Premium Economy gives you the same great service that you receive in Economy, plus you're sat in a separate part of the cabin with seats that recline up to 120 degrees and give 40% more legroom than standard Economy seats.

Along with seatback in-flight entertainment and complimentary meals, when sitting in Premium Economy, you're also given access to Skypriority priority services, extra baggage and a night kit that includes toiletries and comfort items for a relaxed journey.

Superior (domestic)

The Superior class is ITA Airways version of Business Class for domestic flights.

If you fly in Superior Class, you get the benefits from the moment that you arrive at the airport, with extra baggage allowance, check-in at the SkyPriority desk, fast track security lanes and priority boarding for the flight.

Once in-flight, you'll be sat in an exclusive part of the cabin, with the seat next to you free so that you can relax, work or spend the flight however you want. When in Superior class, you'll be served food from a special menu reserved only for Superior class passengers. This includes breakfast in the morning, snacks throughout the day and finger food in the evening, with complimentary drinks all throughout your flight.

Business Class

Business Class (medium-haul)

Business Class on medium-haul gives you luxury and comfort. Pre-flight, you're given SkyPriority access with fast track services at the airport, as well as larger baggage allowances.

Onboard, you're treated to a luxury service, with large ergonomic leather Recaro seats in a separate part of the plane from other cabins. Complimentary food and drink is also served, with special meals served from the Business Class menu.

Business Class (long-haul)

ITA Airway's long-haul Business Class service is the airline's most luxurious way to fly. You're looked after with care from the moment you arrive at the airport to leave for your flight until the moment you land.

You can enjoy fast track check-in, boarding and security lanes at the airport with Skypriority, as well as larger baggage allowances.

Onboard, you'll sit on ultra-comfortable leather seats that lie flat into a bed. Each seat has a massage function that can be used throughout the flight, as well a personal seat-back screen with in-fight entertainment. And, every passenger is Business Class gets free access to the airline's high-speed WIFI.

Meals are served from the choice of 3 different menus, carefully designed by Gambero Rosso with the aim of tantalising your tastebuds. All food and drink is complimentary throughout the flight.

In-flight Entertainment & WIFI

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ITA Airlines' in-flight entertainment will vary between aircrafts. On international long-haul flights ITA offers the best movies, music and games to keep busy during your flight.


ITA Airways offers WIFI on a couple of its aircraft. Stay connected during your flight journey with WIFI on ITA Airways flights. Simply connect your device to the ITA Airways WIFI and purchase the internet package that best suits you. Once you have connected, you can stay online for as long as you want, thanks to the international roaming service. This service will soon be available on the Airbus A350 aircraft.


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ITA Airways lets you check-in for your flight online prior to your flight departure time.

Online Check-in

You can check-in online through the ITA Airways online check-in page on the Italia Trasporto Aereo website.

Online check-in opens 48 hours before flight departure time for most flights. The only exception to this is for flights to/from the US, where online check-in opens 24 hours before.

Online check-in closes 90 minutes before flight departure time on international flights and 45 minutes before on domestic flights.

Online check-in can be completed with the booking reference and passenger details. It must be completed before the online check-in deadline, otherwise, the passenger must check-in at the airport.

If you require special assistance including unaccompanied minors, passengers with reduced mobility or group travel with more than nine passengers, you should check-in at the airport.

Airport Check-in

You can check-in at the airport by visiting one of the ITA Airways check-in desks at the airport of departure.

Airport check-in closes 60 minutes before scheduled flight departure time on long-haul international flights.

Airport check-in closes 40 minutes before scheduled flight departure time on domestic flights and flights within the Schengen area.

You're recommended to arrive at the airport at least two hours before the scheduled departure time. You should report to the airline check-in counters as soon as you arrive and must check-in before the airline check-in deadline, or the airline may refuse the passenger boarding.

The designated airline check-in area will be located on the signs and departure information board at the airport. Check-in desks will be labelled with the airline name and logo for you to locate them. Please seek airport staff assistance if you're unsure.

Frequent Flyer Programme

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ITA Airway's frequent flyer programme is called 'Volare'.


ITA Airlines runs a frequent flyer program named Volare. The program allows you to earn and spend points on flights with the airline or any of its airline partners. It also unlocks a range of benefits for being a member, including extra baggage allowances, airport lounges and more. There is a number of exclusive services available in all four clubs of the program: Smart, Plus, Premium and Executive.

Airline Alliance

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ITA Airways is a member of the SkyTeam alliance. The alliance has a total of 19 members, offering flights to over 1,000 destinations. If you're flying with ITA Airways, you can utilise other members' lounges, priority check-in, frequent flyer points redemption, etc. ITA's predecessor, Alitalia, is a member of SkyTeam before ceasing operations.

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Destinations that ITA Airways flies to

ITA Airways flies to both domestic and international destinations, all across the world.

ITA currently flies to just over 60 destinations. By 2025, the airline predicts that it will fly to more than 90 destinations.

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Frequently asked questions

Is ITA Airways and Italia Trasporto Aereo the same airline?

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Yes, ITA Airways and Italia Trasporto Aereo is the same airline. Italia Trasporto Aereo is the airline's legal business name, whereas ITA Airways is its trading name. To begin with, the airline was going to use Italia Trasporto Aereo as its only name. But, the decision was made to brand the airline as ITA Airways before it launched.

Does ITA Airways have WiFi?

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Yes, ITA Airways has WiFi onboard. Once you’re allowed to connect your device, open the browser and you should be taken directly to the ITA Airways’ WiFi network page. Here you’ll be able to purchase a tariff package.

Does ITA Airways fly to the USA?

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Yes, ITA flies to a range of major cities in the USA, including Boston, Miami, Los Angeles and New York City.

Is ITA Airways the same as Alitalia?

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Before ITA Airways, Alitalia had been operating from 1946, however, on October 14th 2021, ITA successfully acquired Alitalia and its branding, and its first flight since the takeover took place on October 15th 2021.

Can I pay for ITA Airways flights using PayPal?

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Absolutely! When you book through Alternative Airlines you can pay for ANY ITA Airways flight ticket using PayPal, no matter where your flying to or the cost of your flight. Find out more on our Buy ITA Airways Flights with PayPal page.

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