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Swiss International Airlines

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Baggage Policy

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Swiss International Airlines has a different baggage policy for carry on and checked baggage.

Carry-on Baggage

Swiss International Air Lines allocate the number of bags for hand luggage according to the class of ticket purchased as follows:

SWISS Economy are permitted 1 x 8kg bag.

SWISS Business are permitted 2 x 8kg bag.

SWISS First are permitted 2 x 8kg bag.

Please note that for any class and bag, they must conform to the dimensions of 55cm x 40cm x 23cm.

Checked Baggage

Like with hand baggage, SWISS International Air Lines allocate checked luggage according to the ticket type purchased as follows:

Light - no baggage included

Classic - 1 x max 23kg

Flex - 1 x max 23kg

Business - 2 x max 32kg

Baggage exceeding 32kg will not be accepted by the airline as there are strict international health and safety regulations that regulate this.

Excess baggage can be added to the booking when booking with Alternative Airlines. Or if you've already got a booking with us, contact our brilliant customer service team to add baggage to your booking.

Cabin Classes

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Swiss passengers can choose to fly in Economy, Business, or First Class.

Economy Class

Sit back, relax, and enjoy the service and the selected products on board.

Economy Class facilities

Meat-lover or vegetarian? Choose between two hot meals. All of the airline's drinks, including wine and spirits, are included in the service. For passengers with special need children's, special meals can be ordered online in advance, free of charge. Choose from over 140 films, TV programmes and games using the airline's inflight entertainment system. Your ticket includes one item of hand luggage and checked baggage (except for Light fare) on your flight. You can easily book additional baggage online if you desire. Check-in quickly and without a queue. Online check-in takes you to your boarding pass in just a few steps.

What are Economy Class seats like?

Regardless of the length of your flight in the Economy Class, you can sit comfortably. Even on a night flight, the adjustable headrests ensure you have a good night's sleep. You can reserve a seat in advance to suit your needs (seat in a preferred zone or with extra legroom).

Business Economy

An exclusive service awaits you onboard. Travel professionals have voted the airline's Business Class as the best in Europe several times now. When you land after a flight in Business class, you'll be more relaxed than ever.

Business Class facilities

Taste Switzerland on flights departing from Zurich. Enjoy our award-winning cuisine as a light Quick Meal or in several courses, accompanied by fine wines. Your adjustable screen and a selection of quality magazines will provide you with a variety of enjoyable inflight entertainment. Swiss International Airlines offer the SWISS Universe magazine exclusively to guests in Business and First Class. Spend the time until your departure in an exclusive lounge. As a Business Class passenger, you have access to SWISS and Star Alliance Partner all over the world.

Separate check-in desks ensure you check in quickly - anywhere in the world. As a Business Class passenger, you will also be among the first to board. The travel kits have been designed in collaboration with Victorinox, the best-known manufacturer of Swiss pocket knives. The collection includes multifunctional kits, which contain high-end products to provide you with total comfort and convenience.

What are Business Class seats like?

You will find the Business flat-bed seats with your own personal screen on all long-haul flights. The modular arrangement of the seats (double and single seats) provides maximum privacy and freedom of movement.

First Class

Discover a new world along the way.

First Class facilities

Taste of Switzerland gastronomic concept brings top cuisine to SWISS flights. The renowned chefs who create menus with regional specialities for SWISS only use products that are cultivated and produced in their particular areas. First class passengers can be served an extensive range of salads, fine sandwiches or a multi-course pre-flight dinner. A team of head chefs is constantly at your disposal. Passengers have a separate check-in desk, pass passport control quickly and without having to wait.

What are First Class seats like?

The seats in First class offer more than the first-class comfort. Each one has a personal First Class compartment that adapts entirely to your wishes – from the smoothly and continuously adjustable firmness of your seat to the horizontal bed above the clouds. The armchairs in First Class are a place for you to withdraw in peace thanks to the adjustable side panels and clever cabin layout.


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Swiss International Airlines has different check-in opening and closing times depending on whether your flight is domestic or international, as well as your method of check-in.

Online Check-in

Swiss International Air Lines offer online check- in 23 hours before scheduled flight departure.

This can be done from their website online, or on their SWISS app.

Passengers are advised to check-in online before arriving at the airport, as it reduces the queuing time and check-in will be completed quicker. Any passenger who decides not to check-in online must check-in at the airport.

Airport Check-in

Swiss International Airlines also offer airport check-in for its passengers. The opening times of this varies on the airport, so be sure to check the time that applies to you on the airline website.

Failure to report to the airline check-in counter before the check-in deadline may result in the loss of fare.

Frequent Flyer Programme

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Swiss International Airlines' frequent flyer programme is called 'Miles & More'.

Miles & More

Passengers with Swiss are entitled to participate in the Miles & More frequent flyer program. The program was launched by Lufthansa and is used by 13 European airlines. Miles & More is the largest traveller loyalty program and offers rewards to passengers of the Star Alliance travelling on certain types of tickets.

There are three types of miles within the program: Award Miles, Status Miles, HON Circle Miles

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