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Austrian Airlines

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Baggage Policy

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Austrian Airlines has different baggage policies for carry-on and checked baggage. Your baggage allowance will also depend on the destination that you fly to/from.

Carry-on Baggage

Passengers in Economy Class are permitted 1 x 8kg standard carry-on bag.

Passengers in Premium Economy Class are permitted 1 x 8kg standard carry-on bag.

Passengers in Business Class are permitted 2 x 8kg standard carry-on bags.

All standard carry-on must not exceed the following measurements: 21.6 x 15.7 x 9 inches (55 x 40 x 23 cm).

All passengers are also entitled to one free personal item. The personal item, such as a small handbag, must not exceed the following measurements: 15.7 x 11.8 x 4 inches (40 x 30 x 10 cm).

Checked Baggage

All checked bags must fit within the dimensions of 158cm, when combining the width, height and depth.

A customer's checked baggage allowance will depend on a number of factors including the route, cabin class, and ticket fare. Your baggage allowance will be confirmed during the booking process, when it will also be possible to add extra bags if needed. But, as a guide, the following baggage allowance usually applies:

Flights within Europe

Economy Light Passengers: None

Economy Classic & Flex passengers: 1 piece up to 50 pounds (23 kg)

Business passengers: 2 pieces up to 70 pounds (32 kg)

Intercontinental Flights

Economy Light Passengers: None

Economy Saver, Basic, and Flex passengers: 1 piece up to 50 pounds (23 kg)

Premium Economy Saver, Basic, and Flex passengers: 2 pieces up to 50 pounds (23 kg) each

Business passengers: 2 pieces up to 70 pounds (32 kg) each

Cabin Classes

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On European flights, Austrian Airlines offers tickets in Economy and Business Class. On non-European flights, Premium Economy is also available.

Economy Class

Economy Class Facilities

Enjoy a warm menu on all flights lasting 2 hours and 45 minutes or longer. On shorter flights within Europe, complimentary beverage service, including Austrian beers and wines, is offered.

On long-haul flights, a personal touch screen TV lets you enjoy 500 hours of video entertainment. You can also choose between two menus created by our catering partner DO & CO.

What are Economy Seats Like?

On short-haul journeys, you can reserve the seat of your choice (aisle/window) when you book online. On some flights, extra legroom seats can also be reserved.

On long-haul journeys, the ergonomic Economy Class seat, featuring a unique relax position, makes your flight most comfortable. Seat configurations on the Boeing 777 are 3-4-3, and on the Boeing 767 are 2-3-2.

Premium Economy

Premium Economy Class is available on long-haul flights.

Premium Economy Class Facilities

In Premium Economy Class you can check in two bags of 23 kg each per person. After you take-off, get started by freshening up with hot towels and taking a look through your amenity kit. You will then be served a three-to- four-course meal!

What are Premium Economy Class Seats Like?

With a width of as much as 48.3 cm and a reclining angle of 40°, seats provide an extra comfortable travel experience. A convenient footrest offers additional comfort. Seats are designed to let you relax and enjoy your journey: adjustable headrests provide support for your neck, personal TV with noise cancelling headphones, USB ports, and personal storage space offer even more relaxation.

Business Class

Austrian Airlines is dedicated to providing a world-class Premium Service. Passengers who fly Business Class with Austrian can enjoy numerous pre-flight and in-flight benefits.

Business Class Facilities

Before departure, all Business Class passengers can enjoy the convenience of a designated check-in area, access to the Business Class Lounge, the fast lane at security, priority baggage handling, as well as a higher allowance for carry-on baggage.

For passengers flying short or medium haul, on-board advantages include an exclusive menu and carefully selected Class wine.

For passengers traveling long-haul, a professional Flying Chef, comprehensive amenities pack, and premium entertainment system will make your experience unforgettable.

What is Business Class Seating Like?

For all Business Class passengers, Austrian will always keep the seat next to you free!

For those flying long-haul, Austrian is at the forefront of providing ultimate comfort. This includes a horizontal full-flat bed, almost two meters in length, with an innovative air cushion system and integrated massage function.

In-flight Entertainment & WIFI

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Austrian Airlines provides passengers with over 350 hours of video and audio on demand. In-flight entertainment is offered on many long-haul flights.


Sit back and enjoy all of your favourite TV shows with Austrian Airlines. From sports entertainment to your favourite series, you can find the TV program you need on your flight.


There's classic comedies, new releases and so much more on your flight. There's award-winning films in English, German and French to keep you entertained while you fly.


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Austrian Airlines passengers can check in at the airport and online.

Online Check-in

Passengers can check in for their flight online. This can be done from 47 hours before the scheduled departure time for most flights. Complete check-in online from the Austrian Airlines website.

Airport Check-in

Passengers can also check in at the airport for their flights. To do so, visit a self-service check-in desk, or a check-in counter where you can complete the check-in process. Please be aware that different airports have different check-in open and closing times, as outlined on your ticket, as passengers in Economy and Business will often have different check-in deadlines.

Frequent Flyer Programme

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Austrian Airlines' frequent flyer programme is called 'Miles+More'.


Austrian Airlines offers a loyalty program called Miles+More to reward regular passengers with the airline. Passengers can earn miles and with the airline's codeshares. These miles can be exchanged for miles on airline tickets, seat upgrades, hotels, car rentals and shopping.

You can find out more about Miles & More and the airlines that are linked to the loyalty program. The more you collect miles with the airline and affiliate airlines, the more you benefits you receive. See all the airlines that offer Miles & More loyalty program.

Be sure to collect your points when you make your booking through Alternative Airlines! Simply select 'Miles+More' from the frequent flyer program drop-down option during the booking process and collect your points!

Food & Drinks

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All Austrian Airlines meals are cooked on the day of departure, and the airline prides itself on providing excellent quality and superior freshness.


On European flights over 2.5 hours, passengers can enjoy a hot meal. On shorter flights within Europe, complimentary beverages and snacks (only) will be served.

The airline offers an option for economy class passengers to pay to upgrade their inflight meal. The cost is €15 to upgrade and requests need to be made up to 24 hours before departure.


Passengers travelling in Austrian’s Premium Economy cabin can enjoy welcome drinks upon boarding, along with a three-course meal (depending on route). On longer routes, passengers will also be served a second meal, such as a breakfast or a snack.


Business passengers can enjoy the ultimate premium dining experience, with three choices of main meals and a selection of dessert and cheese.

Special Meals

Passengers can order from 14 special meals on medium and long-haul flights - when meals are served. Options include Child meal, Infant Meal, Bland Meal, Diabetic, Gluten-Free, Low Calorie, Low fat/cholesterol, Low Salt, Lactose-Free, Asian Vegetarian, Non-Dairy Vegetarian, Hindu, Kosher meal, Moslem meal and Special meal.

Airline Alliance

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British Airways is currently part of the Star Alliance.

Star Alliance

Star Alliance is a global airline network, consisting of 27 member airlines, and is the leading global airline network. Star Alliance was founded in 1997 with the five founding airlines: Scandinavian Airlines, Thai Airways International, Air Canada, Lufthansa and United Airlines.

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Destinations that Austrian Airlines flies to

Austrian Airlines operates many international flights worldwide, flying to destinations including: Addis Ababa, Agadair, Alexandria, Athens, Baghdad, Baku, Beijing, Bologna, Bremen, Brussels, Bucharest, Delhi, Denpasar, Istanbul, Kuwait City, Lagos, Lahore and New York City.

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