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Baggage Policy

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Carry-on Baggage

Utair allows Economy Class and Comfort Class passengers one piece of carry-on baggage weighing no more than 10kg. Business Class passengers are permitted two pieces of carry-on baggage weighing no more than 10kg. Infants are given the choice of one piece of checked baggage or one piece of carry-on baggage with a maximum weight of 10kg.

Checked Baggage

Economy Class passengers are permitted one piece of baggage with a maximum weight of 20kg. Comfort and Business Class passengers are permitted two 30kg pieces of luggage. The dimensions of the hand luggage need to be 203cm.

Class Information

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Utair offers an economy and business class cabin.

Economy Class

What facilities are offered?

Meals for economy class passengers aren't included in the price of your ticket water is still free, however. You can pre-order your Utair meals from a range of options that start from £ 2.18 GBP. You can also enjoy inflight WiFi and entertainment whilst you're in the air. Flight attendants are on hand to offer service to your needs.

What seats are available?

The seat pitch is 25 cm between other seats. They are comfortable to sleep in or to use a notebook even if the seat in front is reclined.

Business Class

What facilities are offered?

With business class, you will enjoy comfort onboard. You'll be offered an amenity kit that has a glass cleaning cloth, a shoeshine, a stain remover tissue, an eye mask, a pair of earplugs, a pack of paper tissues, a pair of socks, a comb, a shoe horn will assist in making your journey really comfortable. The menu is crafted by Utair's chefs who prepare a wide selection of starters and salads, soups and main courses, desserts, wine, cognac, juice and water.

As a Business Class passenger, you will have access to a large selection of starters, salads, soups and main courses. As well as a selection of alcoholic drinks.

What seats are available?

Passengers will enjoy more spacious seats as well as comfy cushions, blankets onboard their flight and an ample amount of legroom.

Check-In Information

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Online Check-In

You may prefer to check in online on Utair's website from 24 hours before your flight departs.

Airport Check-In

Check-in starts 2 hours before the flight departure. Check-in opens 3 hours and closes 40 min before the flight.

Food & Drink

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Depending on the length of your Utair flight, different meal options will be available. Meal options will also vary depending on what cabin class you're flying in.

Meal Options

Utair offers a range of hot meals, snacks and desserts on its flights. There are a variety of cuisines available to enjoy including Russian, European and Asian. Business Class passengers can enjoy complimentary meals on select routes, whilst Economy Passengers will need to purchase meals and snacks from the in-flight menu.


On flights with Utair, you will be offered a selection of non-alcoholic and alcoholic beverages, including soft drinks, juices, coffee, tea, beer and wine.

Business Class get to enjoy complimentary alcoholic beverages.

Special Dietary Requirements

If you have a special dietary requirement, Utair will cater to your needs. Utair offers a range of special meals including vegetarian, vegan, kosher, halal, gluten-free and lactose-free meals.

In-flight Entertainment

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There is limited in-flight entertainment available on flights with Utair. The availability depends on the aircraft type and the route.



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Utair doesn't currently offer Wi-Fi access onboard its aircraft.

Frequent Flyer Program

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STATUS Loyalty Program is Utair's frequent flyer program. Participants now have the opportunity to purchase additional miles to receive awards and to transfer miles to the accounts of other program members. Members can use the bonus miles to book and purchase flights in real time through the official UTair website. The program has two elite tiers - participants will benefit from miles granted per flight, special terms for luggage and carry-on transportation and free access to business lounges.

Gold Status

To qualify for Gold Status, passengers must earn 30,000 status miles or fly 30 qualifying flights within a calendar year.

Benefits to this tier include priority check-in, priority boarding, priority baggage handling, exclusive access to airport lounges and increase baggage allowance. Members will also earn 50% more miles for every flight.

Platinum Status

To qualify for Platinum Status, passengers must earn 50,000 status miles or fly 50 qualifying flights within a calendar year.

Benefits for this tier include all the benefits of Gold Status plus guaranteed reservation on sold-out flights, a higher priority on waitlists and free upgrades to Business Class. Members can also earn 100% more miles for every flight.

Airline Alliance

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Utair doesn't currently partake in any airline alliance however it does have codeshare agreements with Turkish AirlinesFlyOneAzerbaijan AirlinesNordStar Airlines and RusLine.

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Destinations that Utair flies to

Utair operates scheduled domestic and international services to destinations in Europe and the Middle East.

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