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About Kenya Airways

Kenya Airways is the flag carrier of Kenya with a hub at Jomo Kenyatta International Airport, Kenya. The airline flies to over 50 destinations worldwide destinations both domestic and international including in Europe, Africa, the Middle East and Asia. They offer flights to Kilimanjaro International Airport as a gateway to the Serengeti national park, find other safari flights here.

Established in 1977 by the Government of Kenya, the airline rapidly developed and grew by obtaining aircraft for its fleet and flying to new destinations, making it the leading African airline that it is today carrying over four million annual passengers. They offer world-class standards in service delivery, product quality and operational performance. "The Pride of Africa", aims to be the airline of choice, connecting the World to Africa and Africa to the World.

As part of its Star Alliance membership since June 2010, they have codeshare agreements with Onur Air, KLM, Air France, Korean Air, China Eastern, Precision Air, Air Mauritius and Air Namibia.

The Fleet

Although Kenya Airways has historically included many other aircrafts such as Douglas, Airbus, Fokker and McDonnell Douglas, its current fleet is primarily Boeing models, with some Embraer. The table below summarises the current state of the Kenya Airways passenger fleet, which also contains 2 x Boeing 737-300SF cargo fleet.

Destinations

Domestic Destinations

International Destinations

Kenya Airways Route Map

Baggage

Carry-on Baggage

Each item of hand luggage must have an 'approved KQ cabin baggage' label attached to it. Hand baggage allowances are dictated by the class flying in or the destination you are flying to.

Premier World

Passengers travelling in the Premier World cabin are permitted 2 items of hand luggage, plus one personal item, weighing a total maximum of 18kgs. The items of hand luggage must measure no more than 55 x 25 x 35cm, and the personal item must measure no more than 40 x 15 x 30cm and can be items such as a handbag, backpack, briefcase, camera, laptop or duty-free bag.

Economy

Passengers travelling in economy are permitted 1 item of hand luggage, plus one personal item, weighing a total maximum of 12kgs. The item of hand luggage must measure no more than 55 x 25 x 35cm, and the personal item must measure no more than 40 x 15 x 30cm and can be items such as a handbag, backpack, briefcase, camera, laptop or duty-free bag.

Somalia

Passengers flying to or from Somalia are permitted 1 item of hand luggage and 1 personal item, with the total weight of both items not exceeding 8kg. The items must not exceed the dimensions of 40 x 15 x 30cm.

Checked Baggage

Checked baggage allowances are determined by the route and class flying. See the table below which details your baggage allowance. Alternatively, see your eTicket for your individual baggage allowance.

Business Class

Economy Class

Frequent Flyer Members

Passengers who are members of the frequent flyer programme (Sky Team Elite & Elite Plus) are permitted an additional 1 x 32kg when travelling in business class, or 1 x 23 when travelling in economy class.

Economy (Light Fare)

Passengers travelling on the light fare are permitted 1 piece of checked baggage, weighing a maximum of 23kg.

Check-In Information

Online Check-in

Passengers can check-in online for their flights via the Kenya Airways website. This is available 30 hours before the flight, and will close at least 1 hour before the flight is due to depart. You will need details of your flight such as the departure date and booking reference number or e-ticket number.

Airport Check-in

Passengers who have not checked-in online must visit the Kenya Airways check-in desk at the airport. For international flights, this will be available from 2.5 hours - 1 hour before your flight is due to depart. FOr domestic flights, passengers can check-in at the airport between 1.5hours-30 minutes before flight departure.

Hub Airport

Jomo Kenyatta International Airport

Kenya Airways is based at Jomo Kenyatta International Airport in Nairobi, the capital and largest city in Kenya. Jomo Kenyatta International Airport has scheduled flights to destinations in over 50 countries. It also acts as a hub for Fly540, Jambojet and African Express Airways. The Airport has one runaway and can handle nearly 6 million passengers every year. Other airlines which use Kenya International Airport include African Express Airways, China Southern Airlines, Coastal Aviation, EgyptAir, Ethiopian Airlines, KLM, LAM Mozambique Airlines, RwandAir and South African Airways.

Class Information

Economy Class

Kenya Airways Economy class is the basic level of flying that this provided on these flights.

Facilities

Passengers have a personal interactive screen in economy class for their flight. On this, passengers can watch the latest movies, TV show, music and documentaries onboard their flight.

Seats

Seats in economy class are either set up as 2 x 2, 3 x 3, or 3 x 3 x 3, depending on the aircraft. Passengers can select their preferred seat, or upgrade to additional legroom for their flight, at a cost.

Premium Economy

There is currently no premium economy class on this airline’s flights.

Business Class

Business Class passengers receive a luxurious flying experience, from on the ground at the airport to onboard your flight.

Facilities

Passengers in Business class can enjoy priority boarding, swiftly passing through check-in, security, boarding and baggage delivery, meaning you spend less time in queues and more time doing what is important to you. Passengers in business receive a premium dining experience, complete with fresh and seasonal specially crafted meals, partnered with complimentary tea and coffee, and also wine, beer and spirits. Passengers also obtain a larger luggage allowance than passengers travelling in economy.

Does Business Class Facilities Have an Airport Lounge?

Kenya Airways have newly opened lounges, inspired by the African landscapes such as rainforests, deserts and beaches. Available for business class passengers and through purchasing a pass at the airport. These are called the Pride Lounge, Simba T1A and Msafiri Lounge. Lounges provide passengers with high-speed internet, charging and power points for devices and food and snacks bars. The VIP room is also complete with showers.

First Class

There is currently no First Class on Kenya Airways. For a premium flight experience, choose to upgrade to Business class when flying.

Alternative Airlines to Kenya Airways

Please click on the logos below to find out more about airlines that fly similar routes to Kenya Airways:

In-Flight Entertainment

You can enjoy in-flight entertained stream to your own device with the KQ Cinema app. Passengers should download the app before takeoff to have access to the fantastic selection of in-flight media.

TV Programs

Passengers can enjoy over 30 documentaries and 55 television program with the KQ Cinema app. Find it on Google Play or the App Store.

Movies

You can enjoy a selection of 80 different movies onboard your flight! Choose the film of your choice by downloading the KG Cinema app before takeoff.

Food

All meals are free on board Kenya Airways flights. Passengers in economy will have a few select dishes to choose from, which are all balanced and healthy.

Passengers in business class can enjoy premium food on board their flight, with greater quality and choice. The selections will vary depending on the time and route of your flight, but passengers in business will always be able to enjoy tea, coffee, wine, beer or spirits.

Special Meals

Passengers who have dietary, medical or religious food requirements can pre-order a special meal for their flight. These must be requested at least 24 hours prior to flying, apart from Kosher meals which need 48 hours notice before flying. The following is a list of special meals available on Kenya Airways:

• Hindu Meal (HNML)
• Vegetarian Jain meals (VJML)
• Kosher meals (KSML)
• Asian Vegetarian meals (AVML)
• Vegetarian meals (AVML)
• Gluten-Free Meal (GFML)
• Bland Meal (BLML)
• Diabetic Meal (DBML)
• Low Fat Meal (LFML)
• Non-Lactose Meal (NLML)
• Low Sodium/ Low Salt Meal (LSML)
• Baby Meal
• Child Meal
• Fruit platter

Kenya Airways can not guarantee a nut-free environment for those flying with a nut allergy, as nuts could be served as a snack or in part of the meal ingredients. The airline welcomes guests to bring their own meal with them if they have a nut allergy. Always consult your doctor's advice before travelling.

WiFi

Kenya Airways have WiFi on selected aircraft and routes. With this WiFi, passengers can connect to the KQ Cinema App, where they can stream the airlines' in-flight entertainment straight to their personal devices. Please note that this is currently only available on select Boeing 737-700 and 737-800 planes.

Frequent Flyer

Passengers can be rewarded for regular travel through Flying Blue when flying with Air France, KLM and Kenya Airways.

You can earn Award Miles when flying through 4 tiers of membership: Ivory, Silver, Gold or Platinum. Award Miles can be used both in the air and on the ground through hotels. They offer new lounges in Nairobi's airport in Terminal 1A second floor. The two lounges have a total capacity of 315 guests.

Kenya Airways Airline Alliance

Kenya Airways forms part of the SkyTeam Alliance which is a leading global airline network, with 20 member airlines. SkyTeam alliance was founded in 2000 and now consists of member airlines such as Aerolineas Argentinas, AeroMexico, Air Europa, China Southern, Alitalia, China Airlines, Delta and many more.

Special Services

Unaccompanied Minor

Passengers can arrange an unaccompanied minor service by contacting the airline at least 24 hours in advance of flying.

Flying with a baby

Kenya Airways are happy to provide baby cots for babies free of charge. For more tips on flying with a baby or toddler, visit our baby advice page.

Special Meals

See the 'Food' section above for information on the special airline meals that Kenya Airways provide.

Expectant mothers

Pregnant passengers are welcome on board if they are healthy and have permission from their doctor or physician if they are more than 28 weeks pregnant. Women who are over 36 weeks pregnant are not recommended to travel due to safety concerns. Check out our advice and travel tips for flying whilst pregnant.

Reduced Mobility

Passengers who have reduced mobility due to a medical, physical or mental condition can get travel assistance when arranged at least 48 hours before flying. Passengers can bring their own wheelchair free of charge. For more advice on plane wheelchair assistance, check out our advice and travel tips page.