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Baggage Policy

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Fly540 has different baggage policies for carry-on and checked baggage.

Carry-on Baggage

Your hand luggage must not exceed the dimensions 56 x 45 x 25cm. There's no official weight limit on carry-on baggage but it must not be excessively heavy.

Checked Baggage

There is an allowance of 1 x 20kg of checked luggage per person. Infants who do not occupy their own seats are allowed 1 x 10kg in addition to a collapsible stroller.

Cabin Classes

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Fly540 only officially has 1 cabin class — Economy Class.

Economy Class

On Fly540 planes, there is only one travel class. In the Basic Economy class, you can enjoy a spacious seat with plenty of personal space, with friendly and attentive staff who provide great service. The aircraft that you fly on is designed to be very quiet due to the positioning of the aircraft, meaning that you can use the time to sleep or get on with work without distractions. Onboard, you will receive complimentary refreshments of a small snack and drinks. On longer flights to Juba or Zanzibar, you will be offered a light meal such as a sandwich. Also, you can enjoy the entertainment of the flight magazine.

Premium Economy

There is no Premium Economy service onboard this airline.

Business Class

Fly540 is yet to offer a Business Class service.

First Class

There is no First Class service available onboard the Fly540 planes.

In-flight Entertainment & WIFI

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There are no TVs onboard Fly540 flights, either overhead or in-seat screens. However, you are welcome to read the in-flight magazine to keep yourself occupied and you're also welcome to bring your own entertainment such as a book or personal device onboard the plane to entertain yourself for the flight.


There is currently no WiFi offered onboard by this airline.

Food & Drink

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You will receive complimentary refreshments onboard, which consist of light juices, tea, coffee or water, all served with biscuits. On longer flights, you can also receive a sandwich from a selection.


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As well as being able to check in at the airport you can also check in online prior to your flight.

Online Check-in

Online check-in opens 48 hours before the flight departure time and closes two hours before. To check-in online, you need to enter your surname and booking reference under the 'Manage My Booking' section on the fly540 website. Via the online check-in service, you will also be able to choose your seat, check your reservation and print your boarding pass, as well as generally manage your online booking.

Airport Check-in

You can check in for your Fly540 flight at the airport by visiting a Fly540 check-in agent at one of the Fly540 check-in desks. For domestic flights, you must check in at the airport for your Fly540 40 minutes before the scheduled flight departure time at the very latest. For international flights, you'll need to check in at the airport for your Fly540 flight two hours before the scheduled flight departure time at the very latest.

Frequent Flyer Programme

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There is no frequent flyer program associated with Fly540.

Airline Alliance

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Although this airline has no official airline alliance pacts, it has historically had interline agreements with Qatar Airways and Fly-SAX.

Special Services

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Fly540 offers a number of special services including:

Unaccompanied Children

Passengers aged between 6 and 17 are welcome to travel with Fly540 as an unaccompanied minoras long as they are carrying a government-issued photo ID or passport, along with a letter of consent from their parent or guardian.

Expectant Mothers

Expectant mothers are welcome to travel up until 36 weeks of pregnancy. If you are over 28 weeks pregnant, you will be required to obtain a doctor's certificate.

Disabled Passengers

Fly540 regret to inform you that they are currently unable to accommodate passengers who are immobile or lift-on/off passengers because of the facilities of the aircraft. The aircraft are not fitted with the specialist equipment that is required to assist these passengers.

Passengers who are travelling with a wheelchair are welcome and can be escorted to the aircraft door if they are able to climb the stairs.

Flying with pets or emotional support animals

Find the rules or regulations for travelling with a service animal, pet, or emotional support animal, on Fly540 planes. Alternative Airlines will provide all the information needed for flying with an animal.

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Destinations that Fly540 flies to

Fly540 flies to a number of destinations across Kenya and other destinations across east Africa.

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Frequently asked questions

Does Fly540 fly from Nairobi to Kisumu?

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Yes, Fly540 operates daily flights to Kisumu from Nairobi and vice versa.

Do Fly540 fly from Mombasa to Nairobi?

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Yes, Fly540 currently flies between Mombasa and Nairobi on a daily basis with usually 2 flights daily. Fly540 recommend booking flights to Mombasa from Monday-Thursday or Saturday to take advantage of cheap flight deals.

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