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Aerolineas Argentinas

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Baggage Policy

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Aerolineas has a different baggage policy for carry and checked baggage policy and it's also dependent on whether you're flying internationally or domestically.

Carry-on Baggage

Passengers are entitled to a bring a carry-on piece of luggage, provided that the seat fare includes it. The maximum measures are 55 x 35 x 25 cm (height, length and width) , including pockets, wheels and handle. Passengers are also permitted one personal item, such as a laptop bag, handbag, wallet, or baby bag. The maximum dimensions of a personal item are 40 x 30 x 15 cm (height, length and width) and the max weight is 3 kg.

International

All passengers flying internationally, no matter the class of ticket, are allowed 1 piece of hand luggage, weighing a maximum of 10kg.

Domestic

Passengers flying domestically within Argentina, on an economy class ticket, are permitted one piece of hand luggage, weighing a maximum of 8kg.

Passengers flying domestically within Argentina, on an Club Economy/Club Condor ticket, are allowed one piece of hand luggage, weighing a maximum of 10kg.

Please note that those travelling on a Promo fare ticket are only entitled to one personal item, such as a small backpack, handbag, or wallet.

Checked Baggage

The three dimensions of all hold luggage should not exceed 158cm (sum of height, length and width), otherwise excess fees will apply.

Extra Allowance: Gold, Platinum, Diamond, Elite and Elite Plus SkyTeam Airlines Plus members can enjoy 1 extra piece of hold luggage, equal to the amount of kilos enabled by the ticket class.

Cabin Classes

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Standard Economy Class seating makes up most of the seating within the aircraft cabin. Within the Economy class there are a number of ticket fares available. The on-board experience will be very similar, but each fare upgrade offers extra benefits such as more baggage allowance. When you make your booking through Alternative Airlines, each fare option is explained, giving you the flexibility to choose the perfect fare for you. More information on fare upgrades can be found in our guide to fare families.

Seat Selection

Passengers who book their flights through Alternative Airlines can either pre-select seats during the booking process, or by contacting our customer service team after making your booking.

Economy Class

Aerolíneas Argentinas' Economy class is affordable, modern and practical, with plenty of amenities to keep you comfortable for the duration of your flight.

Economy ticket fares include: Promo, Base, Plus, and Flex.

Economy Class Facilities

Entertainment: Passengers can enjoy the inflight entertainment, from the overhead, shared tv screen in the cabin.

On international flights, amenities such as blankets are available upon request. Food and drinks are also provided on flights where the duration allows for food service.

Economy Class Seats

Seats are configured in a 2-4-2 arrangement, allowing each seat 34 inches of legroom and 17.7 inches between armrests. Seats also have a recline function of 19 degrees.

Premium Economy

Premium Economy on Aerolineas flights is branded Club Economy. The name is dependent on the aircraft type, as wide body jets, used for international flights, will have Club Condor (Business Class) and Economy Class seating. The narrow body jets will have Club Economy (Premium Economy) and Economy Class seats.

Club Economy Facilities

In this class, you will find yourself with more luxuries than the Economy Class. Premium passengers can enjoy priority check-in, priority boarding and additional baggage allowances. Passengers will also enjoy an in-flight dining experience complete with a premium service.

Club Economy Seating

Premium passengers can enjoy a larger seat pitch with more legroom and the ability to have a fully-flat seat.

Business Class

Business Class is known as Club Condor in Aerolineas Argentinas flights, and provides certain luxuries for your flight duration. As part of this service, passengers also receive priority boarding for the plane. Business Class is available on international flights

Business Class Facilities

Entertainment: In business, passengers get their own personal in-flight entertainment system which has a wide selection of movies, music and TV shows.

Amenities such as comfortable pillows and blankets are provided for passengers to get a great rest and sleep. In addition, an amenity kit providing toothpaste, socks, comb and hand cream is supplied, allowing you to arrive at your destination feeling pampered and refreshed. Food is also provided on your flight, with the meal and time depending on your flight duration and destination.

What are the Business Class Seats Like?

Seats in Club Condor have a 2-2-2 configuration. Seats have a wide recline, about 160 degrees in the back, with a adjustable and rising footrest. The seats also include USB and power ports for charging your personal devices.

Business Class Lounge Access

Aerolineas Argentinas operates a lounge, Salón Cóndor, which is located in Terminal C of Ministro Pistarini International Airport - also known as Ezeiza International Airport. Condor passengers departing from Ezeiza Airport can access the lounge before flying.

First Class

Aerolineas do not currently offer a first class in their flight cabins. Upgrade to a more relaxing and enjoyable flight with Business Class, the details of which can be found above.

In-flight Entertainment & WIFI

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Aerolineas Argentinas doesn't currently offer an in-flight service, however, they do have Wi-Fi available onboard their aircraft.

WIFI

Aerolineas Argentinas offers WiFi on certain routes, aircraft depending. Prices are provided in-flight.

Food & Drink

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Onboard meals are included in the ticket price.

Special Dietary Requirements

Regional/Domestic: Please note that the only special meal available on regional and domestic flights is the gluten-free option. Passengers are welcome to bring their own snack on-board.

International: The following special meals can be ordered for your Aerolineas Argentinas flight up to 36 hours prior to scheduled departure. In most cases, special meals can only be pre-ordered on long haul flights.

Special meals can be ordered at the time of making your booking. When booking your ticket through Alternative Airlines, you will see the option to select your ‘Meal Preference’ during the flight booking process. If you would like to order a special meal after making your booking, you can contact our customer service team, who will make a request on your behalf.

Special meal options:

  • Fruit Platter
  • Low-Calorie Meal
  • Hindu Meal
  • Diabetic Meal
  • No Dairy Meal
  • Low Cholesterol
  • Soft Meal
  • Kosher Meal
  • Gluten Free
  • Vegetarian Non-Dairy
  • Low Fat Meal
  • Low Sodium Meal
  • Lacto-vegetarian Meal
  • Children Meal
  • Bland Meal
  • Moslem Meal
  • Baby Meal
  • Asian Vegetarian Meal

Check-In

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Aerolineas offer both online check-in and airport check in, however, online check in may not be available for all flights.

Online Check-in

Aerolineas Argentinas offer web check-in for their passengers.

For domestic flights, you can check in online from 48 hours before scheduled flight departure. This will close 55 minutes before scheduled departure time.

For passengers travelling regionally or internationally, check in opens 24 hours before flight departure time, closing 70 minutes before departure time.

There are some exceptions where checking in online is not available. Some exceptions include when flying the Punta Cana - Buenos Aires route, or children under 12 travelling alone, passengers without e-tickets for example.

Airport Check-in

Passengers who are excluded from the online check-in must check-in at the airport prior to flying. For domestic travel, passengers with checked baggage must arrive at the airport 120 minutes before scheduled flight departure, and 90 minutes before departure for passengers without baggage.

For passengers flying internationally, Aerolineas Argentinas ask passengers with checked luggage to arrive at the airport at least 180 minutes before scheduled departure time, or 120 minutes before flying for passengers without baggage.

Frequent Flyer Programme

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Aerolíneas Argentinas operates a frequent flyer program called Aerolineas Plus to reward its regular travellers. During the flight booking process it is easy to select Aerolineas Plus as your chosen frequent flyer program, then simply add in your personal membership number to build your points. More information on collecting frequent flyer points can be found here.

Airline Alliance

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SkyTeam

The airline began the process of joining SkyTeam in 2010, and became the first South American and the second Latin American carrier to join the alliance. SkyTeam Alliance is a leading global airline network, with 20 member airlines including AeroMexico, Air Europa, China Southern, Delta, Garuda Indonesia and others.

Special Services

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Special service requests might include mobility assistance, requesting an extra seat or requesting permission to fly with special service animals or medical equipment. Whatever your need, Alternative Airlines can help with your Aerolineas Argentinas flight booking. Requests for special services can be made at the time of booking, by completing the special request form - we then pass this information on to the airline. Or, you can contact our customer service team.

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Destinations that Aerolineas Argentinas flies to

The following destinations includes those served by the carrier's subsidiary, Austral Líneas Aéreas, as their operations are fully integrated into the Aerolíneas Argentinas' ones. Accurate as of 2019.

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