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AirAsia is a Malaysian low-cost airline headquartered in Kuala Lumpur, which operates many flights to 25 countries and 165 destinations. It is Malaysia's largest airline in terms of fleet size and destinations. The airline has been awarded Skytrax's 'World's Best Low-Cost Airline' 2019, for 11 years running and is committed to, a low-cost carrier model including cost-saving innovations and self-automation. The AirAsia family includes subsidiary airlines:

Thai AirAsia

Indonesia AirAsia

AirAsia X

Philippines AirAsia

Thai AirAsia X

AirAsia India

AirAsia Japan

AirAsia China

AirAsia Cambodia

AirAsia Sri Lanka

Malaysia AirAsia

Other airlines flying to destinations in Malaysia and the Philippines include Cebu Pacific and its subsidiary Cebgo.

AirAsia is featured on our list of the cheapest and best value airlines in the world.

Did you know you're required to be fully vaccinated when you travel with AirAsia? Read more about the vaccination requirement.

Top Tips: If you want to buy Air Asia flights and pay in instalments, you can do it through Alternative Airlines!

Baggage Policy

Your baggage allowance will depend on the destination your flying to/from and the cabin class you fly in.

Carry-on Baggage

Flying with AirAsia means you're entitled to have two carry-on bags (one cabin bag and one laptop bag). Each bag cannot exceed 7kg / 15lbs. The cabin bag has to be smaller or equal to 56 x 36 x 23cm (22 x 14 x 9in) in dimension and the laptop bag has to be smaller or equal to 40 x 30 x 10cm (15 x 12 x 4in) in dimension.

Checked Baggage

If you're flying with Air Asia, there is an allowance of 2 pieces of checked baggage per passenger - each bag must not exceed a weight of 20kg / 47lbs. Each bag must also not exceed the linear dimensions of 158cm / 62in.

Cabin Classes

AirAsia has 2 cabin classes - Economy and Premium Economy.

Economy Class

The airline has leather seats with a 28-inch pitch and 16-17 inch width. Meals may come at a cost depending on the seat fare you select.


Onboard WIFI is available on 56 of the airline's A320 fleet.

In-Flight Entertainment

In-Flight Entertainment (IFE) comes with a cost. You can either buy your IFE onboard or pre-book it. Pre-booking IFE costs MYR 59.00RM and purchasing onboard will cost MYR 69.00RM, subject to the daily exchange rate. You can also access AirAsia's IFE with their onboard WIFI.

Premium Economy

AirAsia label these seats as "Hot Seat". They come with a 29-inch seat pitch and 16-17 inch seat width. Meals are provided onboard, you can also pre-book your meal up to 24 hours before your flight.


Onboard WIFI is available on 56 of their A320 fleet.

In-Flight Entertainment

In-Flight Entertainment (IFE) comes with a cost. You can either buy your IFE onboard or pre-book it. Pre-booking IFE costs MYR 59.00RM and purchasing onboard will cost MYR 69.00RM, subject to the daily exchange rate. You can also access AirAsia's IFE with their onboard WIFI.

Food & Drink

AirAsia offers food and drink that is available to purchase once onboard your flight. Special meals are also available to pre-purchase before your flight.

AirAsia Meal Options

AirAsia offers inflight meals under its AirAsia Santan menu, with dishes inspired by Asian and international origins. This menu can be pre-ordered up to 24 hours before flying, to ensure that you get the option of your choice. The options vary depending on your flight, but generally include fragrant curries, sandwiches, pasta dishes and oriental rice and chicken dishes.

Please note that pre-ordered meals must be ordered 24 hours before flying. All pre-ordered meals will include a complimentary drink.

Snacks and selected hot meals can still be purchased in flight. The AirAsia in-flight menu for your flight can be viewed by on the airline's website.

Special Dietary Requirements

If there is nothing on the pre-order menu that suits your dietary requirements, contact AirAsia directly to see if they can provide a special meal for you onboard.

Drinks & Alcohol

If you pre-order a meal with AirAsia before travelling, there will be a complimentary drink included in the fare. In addition, there will be drinks available to purchase onboard in the in-flight service. On most flights, there is a selection of alcoholic beverages that will be available to purchase.


AirAsia has a different check-in opening and closing times depending on whether your flight is domestic or international, as well as your method of check-in.

Online Check-in

You can check in online via the AirAsia web check-in page. AirAsia web check-in opens 14 days before the scheduled flight departure time and closes one hour before. You can check in by entering the airport of departure, the booking number/reference and the last name of the person that the reservation was made under. Online check-in can also be completed via the AirAsia mobile app.

Airport Check-in

You can also check in at the airport of departure by presenting your travel documents to one of the agents at the AirAsia check-in desk.

On all international flights, airport check-in opens three hours before and closes one hour before the flight's scheduled departure time.

On all domestic flights, airport check-in opens two hours before scheduled flight departure time and closes one hour before on flights from Kuala Lumpur International Airport, 30 minutes before on all flights from Japan and 45 minutes before on flights from all other airports.

Frequent Flyer Programme

AirAsia's frequent flyer programme is called 'BIG SHOT'.


AirAsia offers AirAsia Asean Pass - a travel pass that allows you to book base fares at least 14 days or more before the departure date. The airline also offers BIG SHOT, a frequent flyer program to reward regular travellers. As a BIG SHOT, you get to earn BIG Points with every flight booking and in return, redeem more flights with those points. From September 2017, AirAsia has renovated to BIG points. Under the scheme, points are determined by how often you fly: the more you fly with AirAsia, the faster you will earn points, regardless of how much you spend on fares.

The four-status system moves from Red status - if you fly up to 13 AirAsia flights a year - to Gold and Platinum, and Black for if you fly over 50 times a year. Long-haul and Fly-Thru flights count as two short-haul flights, under the new calculation.

Airline Alliance

AirAsia does not belong to any airline alliances.

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Destinations that AirAsia flies to

AirAsia flies to many destinations which include: Abu Dhabi, Adelaide, Alor Setar, Bacolod, Balikpapan, Banda Aceh, Bandar Seri Begawan, Bandung, Bangalore, Bangkok, Beijing, Batam, Bintulu, Busan, Cebu, Chengdu, Chennai, Chiang Mai, Taipei, Pattaya, Colombo, Ho Chi Minh City, Johor Bahru, Colombo, Kathmandu, Penang and many others.

Why not book AirAsia muli-city flights and be travelling to multiple destinations across Asia? Find out all the destinations that AirAsia fly to:

Alternatives to AirAsia

Please click on the logos below to find out more about airlines that fly similar routes to AirAsia:

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Hub Airport

Kuala Lumpur International Airport

Kuala Lumpur International Airport is Malaysia's main international airport and is one of the busiest airports in South East Asia. The airport has the capacity to handle 75 million passengers per year. It is the hub airport for Malaysia Airlines, AirAsia, AirAsia X and Malindo Air. Other airlines which fly to and from Kuala Lumpur International Airport include Air ChinaCathay PacificKorean AirEmiratesLion AirQantas and many others.


The AirAsia fleet includes 68 x A320-200, 29 x A320neos, 1 x A330-300 and 2 A321-200neos. The airline has put in orders for over 360 A320neo/A321neos to be part of its current fleet by the 2030s.

AirAsia Deals, Discounts and Payments

Looking for AirAsia deals and flight ticket discounts? See all of Alternative Airlines airline ticket coupons and save with AirAsia. Pay in US Dollars, pay with PayPal and save!

Fly Now with AirAsia and Pay Later

At Alternative Airlines, we offer many different ways for you to pay for your flights, including convenient Buy Now Pay Later payment methods that can help split the price of your tickets up into instalments that can be paid back over time - how great does that sound? Some of the pay-later options available on our site include Atome, TendoPay, BillEase, Klarna and Afterpay, among others.

Read our guide on our Fly Now Pay Later options for more information.

Book Flights in English

Book your AirAsia flights with Alternative Airlines to ensure good service and communication through booking online in English. We provide options and choices for you in our payment methods and currencies, giving you a trusting service and experience.


3 October 2022

AirAsia increases four new routes to Indonesia

AirAsia has expanded its route network with four new routes to Indonesia and an increase in over 60 flights weekly from Malaysia to Indonesia. From the beginning of October 2022, AirAsia will be resuming flights to Banda Aceh, Padang and Pekanbaru from Kuala Lumpur. These new and improved routes are a response to the strong demand by local communities from both Indonesia and Malaysia who share similarities in culture as well as familial ties. It's also part of the aim to boost tourism and the "creative economy" in the regions according to AirAsia.