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About
AirAsia is a Malaysian low-cost airline headquartered in Kuala Lumpur, which operates many flights to 25 countries and 165 destinations. It is Malaysia's largest airline in terms of fleet size and destinations. The airline has been awarded Skytrax's 'World's Best Low-Cost Airline' 2019, for 11 years running and is committed to, a low-cost carrier model including cost-saving innovations and self-automation. The AirAsia family includes subsidiary airlines:
Malaysia AirAsia
Other airlines flying to destinations in Malaysia and the Philippines include Cebu Pacific and its subsidiary Cebgo.
AirAsia is featured on our list of the cheapest and best value airlines in the world.
Did you know you're required to be fully vaccinated when you travel with AirAsia? Read more about the vaccination requirement.
Top Tips: If you want to buy Air Asia flights and pay in instalments, you can do it through Alternative Airlines!
Destinations
AirAsia flies to many destinations which include: Abu Dhabi, Adelaide, Alor Setar, Bacolod, Balikpapan, Banda Aceh, Bandar Seri Begawan, Bandung, Bangalore, Bangkok, Beijing, Batam, Bintulu, Busan, Cebu, Chengdu, Chennai, Chiang Mai, Taipei, Pattaya, Colombo, Ho Chi Minh City, Johor Bahru, Colombo, Kathmandu, Penang and many others.
| COUNTRY | CITY | IATA CODE | AIRPORT |
|---|---|---|---|
| Bangladesh | Dhaka | DAC | Shahjalal International Airport |
| Brunei | Bandar Seri Begawan | BWN | Brunei International Airport |
| Cambodia | Phnom Penh | PNH | Phnom Penh International Airport |
| Siem Reap | REP | Siem Reap International Airport | |
| Sihanoukville | KOS | Sihanoukville International Airport | |
| China | Changsa | CSX | Changsha Huanghua International Airport |
| Chengdu | CTU | Chengdu Shuangliu International Airport | |
| Chongqing | CKG | Chongqing Jiangbei International Airport | |
| Guangzhou | CAN | Guangzhou Baiyun International Airport | |
| Guilin | KWL | Guilin Liangjiang International Airport | |
| Hangzhou | HGH | Hangzhou Xiaoshan International Airport | |
| Kunming | KMG | Kunming Changshui International Airport | |
| Nanning | NKG | Nanning Wuxu International Airport | |
| Quanzhou | JJN | Quanzhou Jinjiang Airport | |
| Shantou | SWA | Jieyang Chaoshan International Airport | |
| Shenzhen | SZX | Shenzhen Bao'an International Airport | |
| Wuhan | WUH | Wuhan Tianhe International Airport | |
| Hong Kong | Hong Kong | HKG | Hong Kong International Airport |
| India | Bengaluru | BLR | Kempegowda International Airport |
| Bhubaneswar | BBI | Biju Patnaik International Airport | |
| Chennai | MAA | Chennai International Airport | |
| Hyderabad | HYD | Rajiv Gandhi International Airport | |
| Kochi | COK | Cochin International Airport | |
| Kolkata | CCU | Netaji Subhash Chandra Bose International Airport | |
| Tiruchirapalli | TRZ | Tiruchirapalli Airport | |
| Visakhapatnam | VTZ | Visakhapatnam Airport | |
| Indonesia | Banda Aceh | BTJ | Sultan Iskandar Muda International Airport |
| Bandung | BDO | Husein Sastranegara International Airport | |
| Denpasar | DPS | Ngurah Rai International Airport | |
| Jakarta | CGK | Soekarno–Hatta International Airport | |
| Makassar | UPG | Sultan Hasanuddin International Airport | |
| Medan | KNO | Kuala Namu International Airport | |
| Padang | PDG | Minangkabau International Airport | |
| Palembang | PLM | Sultan Mahmud Badaruddin II Airport | |
| Pekanbaru | PKU | Sultan Syarif Kasim II International Airport | |
| Pontianak | PNK | Supadio Airport | |
| Semarang | SRG | Achmad Yani International Airport | |
| Siborong-Borong | DTB | Silangit International Airport | |
| Surabaya | SUB | Juanda International Airport | |
| Yogyakarta | JOG | Adisucipto International Airport | |
| Laos | Vientiane | VTE | Wattay International Airport |
| Macau | Macau | MFM | Macau International Airport |
| Malaysia | Alor Setar | AOR | Sultan Abdul Halim Airport |
| Bintulu | BTU | Bintulu Airport | |
| Ipoh | IPH | Sultan Azlan Shah Airport | |
| Johor Bahru | JHB | Senai International Airport | |
| Kota Bharu | KBR | Sultan Ismail Petra Airport | |
| Kota Kinabalu | BKI | Kota Kinabalu International Airport | |
| Kuala Lumpur | KUL | Kuala Lumpur International Airport | |
| Kuala Terengganu | TGG | Sultan Mahmud Airport | |
| Kuantan | KUA | Sultan Haji Ahmad Shah Airport | |
| Kuching | KCH | Kuching International Airport | |
| Labuan | LBU | Labuan Airport | |
| Langkawi | LGK | Langkawi International Airport | |
| Melaka | MKZ | Malacca International Airport | |
| Miri | MYY | Miri International Airport | |
| Penang | PEN | Penang International Airport | |
| Sandakan | SDK | Sandakan Airport | |
| Sibu | SBW | Sibu Airport | |
| Tawau | TWU | Tawau Airport | |
| Maldives | Malé | MLE | Velana International Airport |
| Myanmar | Yangon | RGN | Yangon International Airport |
| Nepal | Kathmandu | KTM | Tribhuvan International Airport |
| Philippines | Manila | MNL | Ninoy Aquino International Airport |
| Singapore | Singapore | SIN | Singapore Changi Airport |
| Sri Lanka | Colombo | CMB | Bandaranaike International Airport |
| Taiwan | Kaohsiung | KHH | Kaohsiung International Airport |
| Taipei | TPE | Taipei Taoyuan International Airport | |
| Thailand | Bangkok | DMK | Don Mueang International Airport |
| Chiang Mai | CNX | Chiang Mai International Airport | |
| Hua Hin | HHQ | Hua Hin Airport | |
| Krabi | KBV | Krabi Airport | |
| Pattaya | UTP | U-Tapao International Airport | |
| Phuket | HKT | Phuket International Airport | |
| Vietnam | Can Tho | VCA | Can Tho Airport |
| Da Lat | DLI | Lien Khuong Airport | |
| Da Nang | DAD | Da Nang International Airport | |
| Hanoi | HAN | Noi Bai International Airport | |
| Ho Chi Minh City | SGN | Tan Son Nhat International Airport | |
| Nha Trang | CXR | Cam Ranh International Airport | |
| Phu Quoc | PQC | Phu Quoc International Airport |
Baggage
Carry-On Baggage
Flying with AirAsia means you're entitled to have two carry-on bags (one cabin bag and one laptop bag). Each bag cannot exceed 7kg / 15lbs. The cabin bag has to be smaller or equal to 56 x 36 x 23cm (22 x 14 x 9in) in dimension and the laptop bag has to be smaller or equal to 40 x 30 x 10cm (15 x 12 x 4in) in dimension.
Checked Baggage
If you're flying with Air Asia, there is an allowance of 2 pieces of checked baggage per passenger - each bag must not exceed a weight of 20kg / 47lbs. Each bag must also not exceed the linear dimensions of 158cm / 62in.
Check-In
Online Check-In
You can check in online via the AirAsia web check-in page. AirAsia web check-in opens 14 days before the scheduled flight departure time and closes one hour before. You can check in by entering the airport of departure, the booking number/reference and the last name of the person that the reservation was made under. Online check-in can also be completed via the AirAsia mobile app.
Airport Check-In
You can also check in at the airport of departure by presenting your travel documents to one of the agents at the AirAsia check-in desk.
On all international flights, airport check-in opens three hours before and closes one hour before the flight's scheduled departure time.
On all domestic flights, airport check-in opens two hours before scheduled flight departure time and closes one hour before on flights from Kuala Lumpur International Airport, 30 minutes before on all flights from Japan and 45 minutes before on flights from all other airports.
Frequent Flyers Program
AirAsia offers AirAsia Asean Pass - a travel pass that allows you to book base fares at least 14 days or more before the departure date. The airline also offers BIG SHOT, a frequent flyer program to reward regular travellers. As a BIG SHOT, you get to earn BIG Points with every flight booking and in return, redeem more flights with those points. From September 2017, AirAsia has renovated to BIG points. Under the scheme, points are determined by how often you fly: the more you fly with AirAsia, the faster you will earn points, regardless of how much you spend on fares.
The four-status system moves from Red status - if you fly up to 13 AirAsia flights a year - to Gold and Platinum, and Black for if you fly over 50 times a year. Long-haul and Fly-Thru flights count as two short-haul flights, under the new calculation.
Flights in English
Book your AirAsia flights with Alternative Airlines to ensure good service and communication through booking online in English. We provide options and choices for you in our payment methods and currencies, giving you a trusting service and experience.
AirAsia Deals and Discounts
Looking for AirAsia deals and flight ticket discounts? See all of Alternative Airlines airline ticket coupons and save with AirAsia. Pay in US Dollars, pay with PayPal and save!
Economy Class
The airline has leather seats with a 28-inch pitch and 16-17 inch width. Meals may come at a cost depending on the seat fare you select.
- WIFI
Onboard WIFI is available on 56 of the airline's A320 fleet.
- In-Flight Entertainment
In-Flight Entertainment (IFE) comes with a cost. You can either buy your IFE onboard or pre-book it. Pre-booking IFE costs MYR 59.00RM and purchasing onboard will cost MYR 69.00RM, subject to the daily exchange rate. You can also access AirAsia's IFE with their onboard WIFI.
Premium Economy Class
AirAsia label these seats as "Hot Seat". They come with a 29-inch seat pitch and 16-17 inch seat width. Meals are provided onboard, you can also pre-book your meal up to 24 hours before your flight.
- WIFI
Onboard WIFI is available on 56 of their A320 fleet.
- In-Flight Entertainment
In-Flight Entertainment (IFE) comes with a cost. You can either buy your IFE onboard or pre-book it. Pre-booking IFE costs MYR 59.00RM and purchasing onboard will cost MYR 69.00RM, subject to the daily exchange rate. You can also access AirAsia's IFE with their onboard WIFI.
Food
- Meal Options
AirAsia offers inflight meals under its AirAsia Santan menu, with dishes inspired by Asian and international origins. This menu can be pre-ordered up to 24 hours before flying, to ensure that you get the option of your choice. The options vary depending on your flight, but generally include fragrant curries, sandwiches, pasta dishes and oriental rice and chicken dishes.
Please note that pre-ordered meals must be ordered 24 hours before flying. All pre-ordered meals will include a complimentary drink.
Snacks and selected hot meals can still be purchased in flight. The AirAsia in-flight menu for your flight can be viewed by on the airline's website.
- Special Dietary Requirements
If there is nothing on the pre-order menu that suits your dietary requirements, contact AirAsia directly to see if they can provide a special meal for you onboard.
- Drinks & Alcohol
If you pre-order a meal with AirAsia before travelling, there will be a complimentary drink included in the fare. In addition, there will be drinks available to purchase onboard in the in-flight service. On most flights, there is a selection of alcoholic beverages that will be available to purchase.
Fleet
The AirAsia fleet includes 68 x A320-200, 29 x A320neos, 1 x A330-300 and 2 A321-200neos. The airline has put in orders for over 360 A320neo/A321neos to be part of its current fleet by the 2030s.
Airline Alliance
AirAsia does not belong to any airline alliances.
Hub Airport
Kuala Lumpur International Airport
Kuala Lumpur International Airport is Malaysia's main international airport and is one of the busiest airports in South East Asia. The airport has the capacity to handle 75 million passengers per year. It is the hub airport for Malaysia Airlines, AirAsia, AirAsia X and Malindo Air. Other airlines which fly to and from Kuala Lumpur International Airport include Air China, Cathay Pacific, Korean Air, Emirates, Lion Air, Qantas and many others.
Alternative Airlines to AirAsia
Please click on the logos below to find out more about airlines that fly similar routes to AirAsia:
News
3 October 2022
AirAsia increases four new routes to Indonesia
AirAsia has expanded its route network with four new routes to Indonesia and an increase in over 60 flights weekly from Malaysia to Indonesia. From the beginning of October 2022, AirAsia will be resuming flights to Banda Aceh, Padang and Pekanbaru from Kuala Lumpur. These new and improved routes are a response to the strong demand by local communities from both Indonesia and Malaysia who share similarities in culture as well as familial ties. It's also part of the aim to boost tourism and the "creative economy" in the regions according to AirAsia.
