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About

AirAsia is a Malaysian low-cost airline headquartered in Kuala Lumpur, which operates many flights to 25 countries and 165 destinations. It is Malaysia's largest airline in terms of fleet size and destinations. The airline has been awarded Skytrax's 'World's Best Low-Cost Airline' 2019, for 11 years running and is committed to, low-cost carrier model including cost-saving innovations and self automation. Within the AirAsia family includes subsidiary airlines:

Other airlines flying to destinations in Malaysia and Philippines include Cebu Pacific and its subsidiary Cebgo.

AirAsia is featured on our list of the cheapest and best value airlines in the world.

Destinations

AirAsia flies to many destinations which include: Abu Dhabi, Adelaide, Alor Setar, Bacolod, Balikpapan, Banda Aceh, Bandar Seri Begawan, Bandung, Bangalore, Bangkok, Beijing, Batam, Bintulu, Busan, Cebu, Chengdu, Chennai, Chiang Mai, Taipei, Pattaya, Colombo, Ho Chi Minh City, Johor Bahru, Colombo, Kathmandu, Penang and many others.

Baggage

Carry-On Baggage

AirAsia passengers are entitled to have two carry-on bags (one cabin bag, one laptop bag), each bag cannot exceed 7kg. Cabin bag has to be smaller or equal to 56 x 36 x 23 cm in dimension and laptop bag has to be smaller or equal to 40 x 30 x 10cm in dimension.

Checked Baggage

Passengers can check as many luggage as they want on AirAsia flights, but the total weight of the bags cannot be greater than 32 kg. It cannot exceed 119 x 119 x 81 cm or 319 cm in total dimensions.

Check-In

Online Check-In

Passengers can check-in online via the AirAsia web check-in page. Online check-in opens 14 days before scheduled flight departure time and closes one hour before. Passengers can check-in by entering the airport of departure, the booking number/reference and the last name of the person that the reservation was made under. Online check-in can also be completed via the AirAsia mobile app.

Airport Check-In

Passengers can also check-in at the airport of departure by presenting their travel documents to one of the agents at the AirAsia check-in desk.

On all international flights, airport check-in opens three hours before and closes one hour before the scheduled departure time of the flight.

On all domestic flights, airport check-in opens two hours before scheduled flight departure time and closes one hour before on flights from Kuala Lumpur International Airport, 30 minutes before on all flights from Japan and 45 minutes before on flights from all other airports.

Frequent Flyers Program

AirAsia offers AirAsia Asean Pass, a travel pass that allows passengers to book base fares at least 14 days or more before departure date. The airline also offers BIG SHOT, a frequent flyer program to reward regular travellers with the airline. As a BIG SHOT, you get to earn BIG Points with every flight booking and in return, redeem more flights with those points. From September 2017, AirAsia have renovated to BIG points. Under the scheme, points are determined by how often passengers fly: the more they fly with AirAsia, the faster they will earn points, regardless of how much they spend on fares.

The four-status system moves from Red status - for passengers who fly up to 13 AirAsia flights a year - to Gold and Platinum and Black, for those who fly over 50 times a year. Long-haul and Fly-Thru flights count as two short-haul flights, under the new calculation.

Flights in English

Book your AirAsia flights with Alternative Airlines to ensure a good service and communication through booking in English. We provide options and choice for you in our payment methods and currencies, giving a trusting service and experience.

AirAsia Deals and Discounts

Looking for AirAsia deals and flight ticket discounts? See all of Alternative Airlines airline ticket coupons and save with AirAsia. Pay in US Dollars, pay with PayPal and save!

Economy Class

The airline has Leather seats with a 28-inch pitch and 16-17 inch width. Meals may come at a cost depending on the seat fare you select.

- WIFI

Onboard WIFI is available on their 56 A320 fleet.

- In-Flight Entertainment

In-Flight Entertainment (IFE) comes with a cost. You can either by your IFE onboard or pre-book it. Pre-booking IFE costs MYR 59 and purchasing onboard will cost MYR 69, and it is subject to the daily exchange rate. You can also access AirAsia's IFE with their onboard WIFI.

Premium Economy Class

AirAsia name these seats as "Hot Seat". They come with a 29-inch seat pitch and 16-17 inch seat width. Meals are provided onboard, you can also pre-book your meal up to 24 hours before your flight.

- WIFI

Onboard WIFI is available on their 56 A320 fleet.

- In-Flight Entertainment

In-Flight Entertainment (IFE) comes with a cost. You can either by your IFE onboard or pre-book it. Pre-booking IFE costs MYR 59 and purchasing onboard will cost MYR 69, and it is subject to the daily exchange rate. You can also access AirAsia's IFE with their onboard WIFI.

Food

- Meal Options

AirAsia offer inflight meals under their AirAsia Santan menu, with dishes inspired by Asian and international origins. This menu can be pre-ordered before flying up to 24 hours before flying, to ensure you get the option of your choice. The options vary depending on your flight, but generally includes fragrant curries, sandwiches, pasta dishes and oriental rice and chicken dishes.

Please note that pre-ordered meals must be ordered 24 hours before flying. All pre-ordered meals will include a complimentary drink.

Snacks and selected hot meals can still be purchased in flight. The in-flight menu for your flight can be viewed by following the link above.

- Special Dietary Requirements

If there is nothing on the pre-order menu that suits your dietary requirements, contact AirAsia directly to see if they can provide a special meal for you onboard.

- Drinks & Alcohol

If you pre-order a meal with AirAsia before travelling, there will be a complimentary drink included in the fare. In addition, there will be drinks available to purchase onboard in the in-flight service. On most flights, there is a selection of alcoholic beverages that will be available to purchase.

Fleet

The AirAsia fleet includes 61 A320-200 and 31 A320neos and 2 A321-200 neos .

Airline Alliance

AirAsia does not belong to any airline alliances.

Hub Airport

Kuala Lumpur International Airport

Kuala Lumpur International Airport is Malaysia's main international airport and is one of the busiest airports in South East Asia. The airport has the capacity to handle 75 million passengers per year. It is the hub airport for Malaysia Airlines, AirAsia, AirAsia X and Malindo Air. Other airlines which fly to and from Kuala Lumpur International Airport include Air China, Cathay Pacific, Korean Air, Emirates, Lion Air, Qantas and many others.

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News

21 November 2019

AirAsia Has Taken Delivery Of Its First A321neo

AirAsia ordered 353 Airbus A321neo from the manufacturer, which makes the airline one of the largest A321neo customers in the world. The aircraft is configured in a 3-3 configuration with 236 seats in a single-class layout.

According to Airbus, the aircraft will be deployed on routes from Kuala Lumpur to destinations like Bangkok, Kuching, Shenzhen and Singapore. AirAsia Group CEO - Tan Sri Tony Fernandes said "We are proud to welcome our first A321neo today as the backbone of our future operations. The new generation state-of-the-art aircraft will allow AirAsia to further boost air connectivity to and from Malaysia ahead of Visit Malaysia 2020, at the same time deliver greater opportunities for tourism, business and trade in line with the government’s Shared Prosperity Vision 2030."