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About AirAsia Philippines

Philippines AirAsia is a low cost airline based in metro Manila in the Philippines. AirAsia Philippines operates more than 500 weekly domestic and international flights from its hubs in Manila, Clark, Cebu and Kalibo.

Philippines AirAsia was established in 2012, when the airline received its Air Operator Certificate from the Civil Aviation Authority if the Philippines, which allows the airline permission to fly within Philippines airspace.

Top Tip: Plan on discovering the Philippines? Check out our guide to domestic flights within the Philippines for airline and airport information, along with top tips and FAQs!

About AirAsia

Philippines AirAsia is the Philippine based affiliate of AirAsia, a low-cost airline company based in Malaysia. The AirAsia Group is comprised of: AirAsia Berhad (Malaysia), AirAsia Indonesia, Thai AirAsia, Philippines AirAsia, AirAsia Japan, AirAsia X, Thai AirAsia and Indonesia AirAsia X.

Along with AirAsia Philippines, the AirAsia family also includes:

• Thai AirAsia
• Indonesia AirAsia
• AirAsia X
• Thai AirAsia X
• AirAsia India
• Malaysia AirAsia

AirAsia Philippines Baggage

Carry-On Baggage

Each passenger is allowed one piece of cabin baggage, plus 1 laptop bag OR 1 handbag on-board. The main cabin baggage shall not exceed 56cm x 36cm x 23cm and must not weigh more than 7kg. The additional small bag must not exceed 40cm x 30cm x 10cm. All cabin bags must fit under the seat or in the overhead compartment.

Checked Baggage

Business passengers: The airline's business package, called 'Premium Up' includes 40kg of checked luggage allowance.

Economy passengers: Checked baggage is not complimentary and will need to be purchased. This can be done during the Alternative Airlines booking process, or at the airport (additional fees will apply). More information can be found on our guide to adding bags to your flight booking. Quantities of checked baggage available online include:

Domestic flights – 15kg/ 20kg/ 25kg/ 30kg/ 40kg

International flights – 20kg/ 25kg/ 30kg/ 40kg

Flights to/from the United States - 1 piece (20kg), 2 pieces (20kg each)

Checked baggage must not exceed the following dimensions: 81cm (H) x 119cm (W) x 119 cm (D). Checked luggage must not weigh more than 32kg in weight.

Check-In Information

Online Check-In

Passengers travelling with AirAsia Philippines can check-in online via the AirAsia web check-in page. Online check-in is available 14 days before scheduled flight departure time, and closes one day before. Online check-in can also be completed via the AirAsia mobile app.

Airport Check-In

Passengers can also check-in at their departure airport, by presenting their travel documents to one of the agents at the AirAsia check-in desk.

On all international flights, airport check-in opens three hours before and closes one hour before the scheduled departure time of the flight.

On all domestic flights, airport check-in opens two hours before scheduled flight departure time and closes one hour before departure.

AirAsia Philippines Destinations

Domestic Destinations

*Starting march 2020

International Destinations

Economy Class

Economy Class is the basic fare on AirAsia Philippines, providing all you need to enjoy your flight, with extras being available to purchase at an additional cost.

Economy Class Facilities

Baggage is usually included on AirAsia Philippines flights, which is usually 1 cabin baggage (fees apply for hold luggage), but make sure you check your allowance on your flight itinerary or e-ticket. In-flight entertainment, food, drinks and lounge access is all available for a additional fee.

Economy Class Seats

Passengers can choose their seat when flying with AirAsia, to give them the preference of if they want an aisle seat with more leg room, or the window seat with great views and less disruption. Seat selection is available during the booking process.

Premium Economy Class

There is currently no premium economy class on AirAsia flights, as passengers have the choice of flying in economy or in business for a flight which is truly luxurious.

Business Class

Business Class in AirAsia is called ‘Premium Up’ or ‘Premium Flatbed’, and provides a luxurious and enjoyable flying experience. The experience is focused around the innovative premium flatbed, which is a fully lie-flat air seat.

Business Class Facilities

'Premium Up' includes 40kg of checked luggage in the price of the ticket. Meals are also included on board, with a wide selection of dinners and snacks for you to enjoy in the clouds. Amenities such as pillow and duvet are available in business class. Passengers also have a swift airport experience, with a express check-in counter, priority boarding and baggage service. There is also access to the AirAsia Premium Red Lounge included in the ticket. Inflight entertainment is also included in this ticket.

Business Class Seats

Business class passengers enjoy a spacious seat with plenty of legroom and full recline into a flat-bed for passengers to enjoy a good nights sleep before arriving at their destination.

Lounge Access

Access to the 'AirAsia Premium Red Lounge' is complimentary for Premium passengers departing from klia2. Services include VIP room, newspapers/magazines, food and beverages, showers, work stations, charging areas, air-con, and flight monitors.

First Class

This airline doesn’t currently have the facilities for first class. Instead, opt for Business class which provides a great premium flight experience.

In-Flight Meals

As a low-cost airline, meals are optional but not included in the ticket price. For Economy passengers, fees will apply. Meal options will depend on the destination code of the flight, and are available to pre-book during the flight booking process, or by contacting our customer service team up to 24 hours before departure. The airline offers an assortment of meals, drinks and snacks for sale aboard all of their flights.

Special Meals

Vegetarian options are available to pre-order. However, there are no specific special meals that can be pre-ordered, such as Gluten-Free or Kosher etc. Passengers are welcome to bring their own snacks on-board.

WiFi

WiFi is available on AirAsia flights - subject to route restrictions. Connect to the airline’s WiFi during the flight to choose the right plan for you.

AirAsia Philippines Fleet

The AirAsia Philippines fleet contains only of Airbus 320-200. It has 24 aircraft, each with 180 passengers.

Airline Alliance

AirAsia Philippines, along with AirAsia, is not part of an airline alliance program.

Frequent Flyer Program

AirAsia BIG

AirAsia BIG is the airline's frequent flyer program, designed to reward our members for flying with AirAsia. There are 4 status in the programme (Red, Gold, Platinum and Black) and each offers members a wide range of rewards and privileges. To collect points, simply select 'AirAsia BIG' from the drop down options on the payment page, and add your membership number.

Special Services

Special service requests might include mobility assistance, flying with a special service animal, requesting an extra seat or flying with medical equipment.

Whatever your need, Alternative Airlines can help with your booking. Requests for special services can be made at the time of booking, by completing the special request form - we then pass this information on to the airline. Or, you can contact our customer service team - more information can be found here.

Hub Airport

Ninoy Aquino International Airport

Ninoy Aquino International Airport is the airport serving the city of Manila and its surrounding metropolitan area. Along with Philippines AirAsia, the airline is a hub for: Cebu Pacific, Cebgo, PAL Express and Philippine Airlines.

Other airlines which fly to and from Manila International Airport include Air China, Air Niugini, All Nippon Airways, China Airlines, China Eastern, China Southern, Delta Airlines, Emirates, Ethiopian Airlines, Japan Airlines and many others.

Top Tip: If you plan on flying from NAIA you may be required to complete a departure card. You can find out more about arrival and departure cards here.

Alternative Airlines

AirAsia Philippines News

26 February 2020

Philippines AirAsia schedules new domestic routes for summer 2020

Philippines AirAsia has announced that at the launch of summer 2020 it will be adding a number of new domestic routes, with services to General Santos and Zamboanga. New route will include daily services between Cebu and General Santos, Cebu and Zamboanga, Clark and General Santos, and Clark and Zamboanga.

January 20th, 2020

AirAsia Philippines to fly to even more destinations in 2020

AirAsia has increased the frequency of multiple existing routes in high demand to both domestic and international destinations from the Philippines. The airline has stated that it is pleased to welcome the new year with additional flights, and to be able to offer more options for its guests.

Increases in frequency on the existing network will begin from March 2020. The following popular routes will increase in frequency from three to four times daily:

Cebu - Kuala Lumpur

Clark - Tacloban

Cebu - Puerto Princesa