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About

Thai AirAsia X (TAAX) is a low-cost Thai airline that offers medium-haul and long-haul flights. The airline is based at Don Mueang International Airport, Bangkok and offers flights to international destinations in China, Japan, South Korea and Australia.

The airline was launched in 2014 as a joint venture between Air Asia X and Thai AirAsia, operating its first flight to Seoul-Incheon International Airport in June of that year. Initially, the airline offered flights as far as the Middle East, with services to Tehran and Muscat. However, in 2016, Thai AirAsia X decided to cancel these flights and focus on flights in eastern Asia and Oceania.


Fleet

Thai AirAsia X has a fleet that is entirely made up of Airbus aircraft. The airline has over 10 aircraft from within Airbus A330 family. The airline was the first Asian airline to use A330neo aircraft.


Destinations

As of September 2022, Thai AirAsia X flies to over 10 destinations across east Asia and Australia.

COUNTRY CITY AIRPORT
Australia Melbourne Melbourne Airport (MEL)
Sydney Sydney Airport (SYD)
China Nanchang Nanchang Changbei International Airport (KHN)
Shanghai Shanghai International Airport (SHA)
Shenyang Shenyang Taoxian International Airport (SHE)
Tianjin Tianjin Binhai International Airport (TSN)
Georgia Tbilisi Shota Rustaveli Tbilisi International Airport
Japan Fukuoka Fukuoka Airport (FUK)
Nagoya Chubu Centrair International Airport (NGO)
Osaka Kansai International Airport (KIX)
Sapporo New Chitose Aiport (CTS)
Tokyo Narita International Airport (NRT)
South Korea Seoul Incheon International Airport (ICN)
Thailand Bangkok Suvarnabhumi Airport (BKK)


Baggage

Carry-on Baggage

On Thai AirAsia X flights, passengers are given a free carry-on baggage allowance that consists of one carry-on bag that fits within the dimensions of 56 cm x 36 cm x 23 cm and one small bag that fits within the dimensions of 30 cm x 40 cm x 10 cm.

The carry-on bag must be able to fit within the overhead locker on the aircraft and the small bag must be able to fit underneath the seat in front of the passenger.

The maximum weight of both pieces of baggage combined is 7kg.

Checked Baggage

Passengers are not given a free checked baggage allowance with the Economy Class low fare. However, they can purchase either 20kg, 25kg, 30kg or 40kg of baggage along with their ticket.

Passengers who purchase the Value Pack or Premium Flex Fare will be given 20kg of complimentary baggage.

Passengers who buy a Premium Flatbed are given 40kg of complimentary baggage.


Check-In

Online Check-In

Passengers can check-in for their flight through the AirAsia online check-in page or by visiting our online check-in page and selecting Thai Air Asia X. Online check-in is available from 14 days before the flight up until four hours before the flight. We advise that you check-in online for your Thai AirAsia X flight to avoid to long queues at the airport.

Airport Check-In

If passengers can't check-in online or need special assistance, they can check-in at the airport. Baggage drop closes 60 minutes before the flight departure time but it's advised to arrive at the airport four hours before the flight.


Economy Class

The Economy Class cabin is simple but offers a good service, with cabin attendants on hand to help. Passengers can order extras, such as food and baggage. In-flight entertainment is available to pre-order on select flights.

What are Economy Class Seats Like?

Seats are reclinable. They have 32" of pitch and 16.5" of width. Economy Class seats are set out in a 3 x 3 x 3 configuration.


Business Class

The Business Class cabin is comfortable and spacious, giving passengers a range of extra perks, including bigger seats, in-flight entertainment, pillows and blankets, a larger baggage allowance and meals included within the price of the ticket.

What are Economy Class Seats Like?

Business Class seats are large and transform into a lie/angle-flat position. Seats have a pitch of 60" and a width 20". Business seats are set out in a 2 x 2 z 2 configuration, ensuring either a window or aisle seat.


In-Flight Entertainment

Passengers can enjoy a selection of movies, tv shows and music from Thai AirAsia X's in-flight entertainment system. Passengers are given headphones and a tablet to enjoy the in-flight entertainment on.

In-flight entertainment is free on Business Class flights.

On Economy Class, in-flight entertainment is available on select flights and has to be pre-ordered at an additional cost.


WIFI

WIFI isn't currently available on Thai AirAsia X flights.


Food

There's a varied selection of hot meals, snacks and drinks onboard all Thai AirAsia X flights. Food can be pre-ordered or bought once in-flight if flying Economy Class and is included within the price of your ticket if flying Business Class.

For any special meal requests, either contact us or the airline directly. Special meals are subject to availability.


Thai AirAsia X Flights on Finance

Are you looking to buy Thai AirAsia X flights on finance? Here, at Alternative Airlines you can buy ANY Thai AirAsia X flight ticket and spread the cost over weekly, bi-weekly or monthly instalments. This includes TendoPay, Tabby, Spotii, Afterpay and more. Please note that the payment plan available at checkout will depend on the country you live in and the currency you will be paying in.


Special Assistance

Wheelchair Assistance

If you or a member of your booking require wheelchair assistance, contact Alternative Airlines. We will get in contact with Thai AirAsia X and let them know that you or a member of your party requires a wheelchair service. If you forget to request a wheelchair service at the time of booking, you can request a wheelchair at the airport on the day of the flight.


Hub Airport

Suvarnabhumi International Airport

On April 2022 Thai AirAsia X announced that it would be moving its operations from Don Mueang International Airport to Suvarnabhumi International Airport. Suvarnabhumi International Airport (BKK) also known as Bangkok Airport serves the Bangkok Metropolitan Region. The airport is one of the biggest international airports in Southwest Asia and a regional hub for aviation.

This airport serves as a regional gateway for several foreign carriers connecting to Asia, Oceania, Europe and Africa.

As well as Thai AirAsia X, this airport is a hub for Bangkok Airways, K-Mil Air, Thai Airways International and Thai Smile.


Frequent Flyer

Freedom Flyer Program

The freedom flyer programme is the frequent flyer program for AirAsia and all of its subsidiaries, including Thai AirAsia X. Passengers can earn BIG points (loyalty points) whenever booking a flight within the AirAsia Group and spend those points on any future flight within the AirAsia group. For example, any BIG points earned on a Philippine AirAsia flight can be used on a future flight on Thai AirAsia X.

There are membership levels within the freedom flyer programme, each with varying levels of benefits.

RED GOLD PLATINUM BLACK
MEMBERSHIP STATUS
REQUIREMENT
0–13 *Qualifying Sectors 14–23 *Qualifying Sectors 24–29 *Qualifying Sectors 50 & above *Qualifying Sectors
POINTS EARNED ON
ECONOMY CLASS
Up to 1.5x points Up to 3x points Up to 5.5x points Up to 10x points
POINTS EARNED ON
BUSINESS CLASS
Up to 2x points Up to 4x points Up to 7x points Up to 12x points

*1 Qualifying Sector counts as a one-way flight on any flight operated by an airline within the AirAsia group. 2 Qualifying Sectors are earned on flights operated by Thai AirAsia X.


Airline Alliance

Thai AirAsia X isn't part of an airline alliance. However, it's part of the AirAsia Group. Each airline within the AirAsia group cooperates and has a strategic route network that benefits all airlines within the group.


Alternative Airlines to Thai AirAsia X

Please click on the logos below to find out more about airlines that fly similar routes to Thai AirAsia X:

malindo Air Logo thai airways international Logo Thai lion air Logo Vietjet Air Logo

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