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Cebu Pacific

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Baggage Policy

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You're baggage allowance will depend on the destination you're flying to/from and the fare you purchased.

Carry-on Baggage

The carry-on baggage allowance is one piece of hand luggage with a maximum weight of 7kg. The baggage must not exceed dimensions of 56cm x 36cm x 23cm.

Checked Baggage

Cebu Pacific's checked baggage allowance varies between fare types. Go Basic fare class would not have any checked baggage allowance for passengers.

Go Easy and Go Flexi are allowed two pieces of baggage allowance with a maximum combined weight of 20kg.

Any baggage exceeding 32kg wouldn't be accepted by the airline due to international health and safety regulations.

Excess Baggage

There are overweight baggage fees applicable and these will depend on the weight and also the size category the baggage will fall into.

Sports Baggage

There are sports equipment specific baggage fees applicable and these will depend on the weight and also the size category the items will fall into.

Cabin Classes

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easyJet only officially has 1 cabin class — Economy Class. However, you can buy extras such as extra legroom within the Economy cabin.

Economy Class

Cebu Pacific’s aircraft offer a single class fare, which is standard Economy Class.

Economy Class Seating

Cebu aims to offer comfortable travel at a competitive price.

Cebu Pacific offers two upgrade options:

  • Fly+Bag includes 20kg free baggage.
  • Fly+bag+meal includes 20kg free baggage, as well as an in-flight meal.

Premium Economy

Cebu Pacific does not currently offer a premium class upgrade option.

Business Class

Cebu Pacific does not currently offer Business Class.

In-flight Entertainment & WIFI

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Cebu Pacific does not currently offer in-flight entertainment. However, Cebu Pacific offers WiFi access on the A330 planes, provided by OnAir.

Food & Drink

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Food is not included in the price of a flight ticket on Cebu Pacific, however, passengers may buy food on the plane, or can pre-order food before travel.

All meals served on Cebu Pacific are Halal certified.

Check-In

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Airport check-in times will vary depending on the destination that you're flying too.

Online Check-in

Get your boarding pass from seven days before your flight with Cebu online check-in. Online check-in closes four hours prior to departure for international flights and up to one hour prior to departure for domestic flights.

Airport Check-in

Passengers can check-in for their flight by visiting the Cebu Pacific check-in desks at the airport of departure.

From Dubai

For flights leaving from Dubai, airport check-in closes one hour before flight departure time.

From Shanghai

For flights leaving from Shanghai, airport check-in closes 50 minutes before flight departure time.

Other Flights

For all other flights, airport check-in closes 45 minutes before flight departure time.

Frequent Flyer Programme

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Cebu Pacific's frequent flyer programme is called 'GetGo'.

GetGo

The Cebu Pacific frequent flyer program is called GetGo, where passengers can earn points when booking. The program offers perks for users, which includes discounts and freebies for Cebu Pacific flights, but also for partner brands.

Airline Alliance

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Cebu Pacific is the founding member of Value Alliance - the world's largest low-cost carrier alliance.

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Destinations that Cebu Pacific flies to

Cebu Pacific operates an extensive domestic network, connecting major cities within the Philippines, including Cebu, Clark, Butuan, Puerto Princesa, Naga, Camiguin, Puerto Princesa, and Iloilo. In fact, the airline operates the most extensive domestic route network in the Philippines.

Buy now, pay later

Buy your flights now and pay later

No way, really?! Yes! We’ve partnered with some amazing BNPL payment providers to allow you to pay for your flights over time, with ease.

Frequently asked questions

Are Cebu Pacific flights refundable?

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No, Cebu Pacific flights aren't refundable unless the fare rules state otherwise. It's very rare that the fare rules state will state that Cebu Pacific flights are refundable, though. You can view the fare rules of the flight you're purchasing at the time of booking with Alternative Airlines or via Manage My Booking.

If you're worried about losing the money on your Cebu Pacific flight in case you need to cancel, you can purchase Cancellation Protection. This will entitle you to a refund on any fights purchased through Alternative Airlines if you need to cancel for one of the emergency circumstances listed in the terms and conditions.

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