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About Cebu Pacific

Cebu Pacific (Cebu Pacific Air Inc.) is a low-cost airline based at Mactan-Cebu International Airport in the Philippines. The airline offers flights to numerous international destinations and operates from six strategically placed hubs: Manila, Cebu, Clark, Kalibo, Iloilo and Davao. Other hubs include Ninoy Aquino International Airport (Manila Terminal 3), Clark International Airport, Kalibo International Airport, Francisco Bangoy International Airport and Iloilo International Airport.

International and domestic combined, Cebu Pacific flies to more than 50 destinations. The airline also has a subsidiary, Cebgo, which focuses solely on domestic flights within the Philippines.

In 2010 Cebu Pacific became the largest airline (based on the number of passengers flown on domestic and international routes) in the Philippines and has continued to hold that accolade ever since.

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Destinations

Domestic Destinations

Cebu Pacific operates an extensive domestic network, connecting major cities within the Philippines, including Cebu, Clark, Butuan, Puerto Princesa, Naga, Camiguin, Puerto Princesa, and Iloilo. In fact, the airline operates the most extensive domestic route network in the Philippines. Below is a full list of the domestic destinations that the airline flies to:

International Destinations

The airline operates flights to the following international destinations:

Baggage Allowance

Carry-on Baggage

The carry-on baggage allowance is one piece of hand luggage with a maximum weight of 7kg. The baggage must not exceed dimensions of 56cm x 36cm x 23cm.

Checked Baggage

Cebu Pacific's checked baggage allowance varies between fare types. Go Basic fare class would not have any checked baggage allowance for passengers.

Go Easy and Go Flexi are allowed two pieces of baggage allowance with a maximum combined weight of 20kg.

Any baggage exceeding 32kg wouldn't be accepted by the airline due to international health and safety regulation.

Overweight Baggage

There are overweight baggage fees applicable and these will depend on the weight and also the size category the baggage will fall into.

Sports Equipment

There are sports equipment specific baggage fees applicable and these will depend on the weight and also the size category the items will fall into.

Economy Class

Cebu Pacific’s aircraft offer a single class fare, described as standard economy.

Economy Class Seating

Cebu aims to offer comfortable travel at a competitive price.

Cebu Pacific offers two upgrade options:

• Fly+Bag includes 20kg free baggage.
• Fly+bag+meal includes 20kg free baggage, as well as an in-flight meal.

Premium Class

Cebu Pacific does not currently offer a premium class upgrade option.

Business Class

Cebu Pacific does not currently offer Business Class.

Check-In Information

Online (web) Check-In

Get your boarding pass from seven days before your flight with Cebu online check-in. Online check-in closes four hours prior to departure for international flights and up to one hour prior to departure for domestic flights.

Airport Check-In

Passengers can check-in for their flight by visiting the Cebu Pacific check-in desks at the airport of departure.

From Dubai

For flights leaving from Dubai, airport check-in closes one hour before flight departure time.

From Shanghai

For flights leaving from Shanghai, airport check-in closes 50 minutes before flight departure time.

Other Flights

For all other flights, airport check-in closes 45 minutes before flight departure time.

In-Flight Entertainment

Cebu Pacific does not currently offer in-flight entertainment

TV

Cebu Pacific does not currently offer in-flight TV shows.

Movies

Cebu Pacific does not currently offer in-flight movies.

WiFi

Cebu Pacific offers WiFi access on the A330 planes, provided by OnAir.

Food

Food is not included in the price of a flight ticket on Cebu Pacific, however, passengers may buy food on the plane, or can pre-order food before travel.

All meals served on Cebu Pacific are Halal certified.

Frequent Flyer Program

The Cebu Pacific frequent flyer program is called GetGo, where passengers can earn points when booking. The program offers perks for users, which includes discounts and freebies for Cebu Pacific flights, but also for partner brands.

Airline Alliance

Cebu Pacific is the founding member of Value Alliance - the world's largest low-cost carrier alliance.

Pets and Service Animals

Cebu Pacific only allows animals onto flights with passengers on flights to and from the United States when the passenger is in need of a service animal. Service animals are those which are trained to help people with disabilities or mental health problems, this includes emotional support animals. To fly with an emotional support animal, passengers must provide a letter from a registered mental health professional dated no more than one year prior to the flight date. On domestic flights within the Philippines, pets can be transported via Air Cargo.

Fleet

The airline currently operates a fleet of entirely Airbus aircraft and has one of the most modern aircraft fleets in the world, with continued planned updates until 2024. The airline has aircraft models such as the A320/neo, A321/neo/XLR, A330-300 and A330-900. Although Cebu Pacific is often changing and replacing aircraft within its fleet, it usually has between 50–60 at one time.

Hub Airport

Ninoy Aquino International Airport

The Ninoy Aquino International Airport (NAIA), also known as Manila International Airport, is the airport serving Manila. The airport is between the cities of Pasay and Parañaque and is the main gateway for international travellers to the Philippines. Ninoy Aquino International Airport serves as a hub for AirAsia Philippines, AirAsia Zest, Cebgo, Cebu Pacific, PAL Express, and Philippine Airlines.

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