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About Cebu Pacific
Cebu Pacific (Cebu Pacific Air Inc.) is a low-cost airline based at Mactan-Cebu International Airport in the Philippines. The airline offers flights to numerous international destinations and operates from six strategically placed hubs: Manila, Cebu, Clark, Kalibo, Iloilo and Davao. Other hubs include Ninoy Aquino International Airport (Manila Terminal 3), Clark International Airport, Kalibo International Airport, Francisco Bangoy International Airport and Iloilo International Airport.
International and domestic combined, Cebu Pacific flies to more than 50 destinations. The airline also has a subsidiary, Cebgo, which focuses solely on domestic flights within the Philippines.
In 2010 Cebu Pacific became the largest airline (based on the number of passengers flown on domestic and international routes) in the Philippines and has continued to hold that accolade ever since.
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Destinations
Domestic Destinations
Cebu Pacific operates an extensive domestic network, connecting major cities within the Philippines, including Cebu, Clark, Butuan, Puerto Princesa, Naga, Camiguin, Puerto Princesa, and Iloilo. In fact, the airline operates the most extensive domestic route network in the Philippines. Below is a full list of the domestic destinations that the airline flies to:
| CITY | IATA | AIRPORT NAME |
|---|---|---|
| Bacolod | BCD | Bacolod–Silay Airport |
| Busuanga | USU | Francisco B. Reyes Airport |
| Butuan | BXU | Bancasi Airport |
| Cagayan de Oro | CGY | Laguindingan Airport |
| Calbayog | CYP | Calbayog Airport |
| Camiguin | CGM | Camiguin Airport |
| Caticlan | MPH | Godofredo P. Ramos Airport |
| Cauayan | CYZ | Cauayan Airport |
| Cebu | CEB | Mactan–Cebu International Airport |
| Clark | CRK | Clark International Airport |
| Cotabato | CBO | Awang Airport |
| Davao | DVO | Francisco Bangoy International Airport |
| Dipolog | DPL | Dipolog Airport |
| Dumaguete | DGT | Sibulan Airport |
| General Santos | GES | General Santos International Airport |
| Iloilo | ILO | Iloilo International Airport |
| Kalibo | KLO | Kalibo International Airport |
| Legazpi | LGP | Legazpi Airport |
| Manila | MNL | Ninoy Aquino International Airport |
| Marinduque | MRQ | Marinduque Airport |
| Masbate | MBT | Moises R. Espinosa Airport |
| Naga | WNP | Naga Airport |
| Ozamiz | OZC | Labo Airport |
| Pagadian | PAG | Pagadian Airport |
| Puerto Princesa | PPS | Puerto Princesa International Airport |
| Roxas | RXS | Roxas Airport |
| San Jose | SJI | San Jose Airport |
| Siargao | IAO | Sayak Airport |
| Subic | SFS | Subic Bay International Airport |
| Surigao | SUG | Surigao Airport |
| Tablas | TBH | Tugdan Airport |
| Tacloban | TAC | Daniel Z. Romualdez Airport |
| Tagbilaran | TAG | Bohol-Panglao International Airport |
| Tawi-Tawi | TWT | Sanga-Sanga Airport |
| Tuguegarao | TUG | Tuguegarao Airport |
| Virac | VRC | Virac Airport |
| Zamboanga | ZAM | Zamboanga International Airport |
International Destinations
The airline operates flights to the following international destinations:
| COUNTRY | CITY | IATA | AIRPORT |
|---|---|---|---|
| Australia | Melbourne | MEL | Melbourne Airport |
| Australia | Sydney | SYD | Sydney Airport |
| Brunei | Bandar Seri Begawan | BWN | Brunei International Airport |
| Cambodia | Siem Reap | REP | Siem Reap International Airport |
| China | Beijing | PEK | Beijing Capital International Airport |
| China | Guangzhou | CAN | Guangzhou Baiyun International Airport |
| China | Shanghai | PVG | Shanghai Pudong International Airport |
| China | Shenzhen | SZX | Shenzhen Bao'an International Airport |
| China | Xiamen | XMN | Xiamen Gaoqi International Airport |
| Hong Kong | Hong Kong | HKG | Hong Kong International Airport |
| Indonesia | Denpasar | DPS | Ngurah Rai International Airport |
| Indonesia | Jakarta | CGK | Soekarno–Hatta International Airport |
| Japan | Fukuoka | FUK | Fukuoka Airport |
| Japan | Nagoya | NGO | Chūbu Centrair International Airport |
| Japan | Osaka | KIX | Kansai International Airport |
| Japan | Tokyo | NRT | Narita International Airport |
| Macau | Macau | MFM | Macau International Airport |
| Malaysia | Kota Kinabalu | BKI | Kota Kinabalu International Airport |
| Malaysia | Kuala Lumpur | KUL | Kuala Lumpur International Airport |
| Singapore | Singapore | SIN | Singapore Changi Airport |
| South Korea | Seoul | ICN | Incheon International Airport |
| Taiwan | Taipei | TPE | Taiwan Taoyuan International Airport |
| Thailand | Bangkok | BKK | Suvarnabhumi Airport |
| United Arab Emirates | Dubai | DXB | Dubai International Airport |
| Vietnam | Hanoi | HAN | Noi Bai International Airport |
| Vietnam | Ho Chi Minh City | SGN | Tan Son Nhat International Airpor |
Baggage Allowance
Carry-on Baggage
The carry-on baggage allowance is one piece of hand luggage with a maximum weight of 7kg. The baggage must not exceed dimensions of 56cm x 36cm x 23cm.
Checked Baggage
Cebu Pacific's checked baggage allowance varies between fare types. Go Basic fare class would not have any checked baggage allowance for passengers.
Go Easy and Go Flexi are allowed two pieces of baggage allowance with a maximum combined weight of 20kg.
Any baggage exceeding 32kg wouldn't be accepted by the airline due to international health and safety regulation.
Overweight Baggage
There are overweight baggage fees applicable and these will depend on the weight and also the size category the baggage will fall into.
Sports Equipment
There are sports equipment specific baggage fees applicable and these will depend on the weight and also the size category the items will fall into.
Economy Class
Cebu Pacific’s aircraft offer a single class fare, described as standard economy.
Economy Class Seating
Cebu aims to offer comfortable travel at a competitive price.
Cebu Pacific offers two upgrade options:
- Fly+Bag includes 20kg free baggage.
- Fly+bag+meal includes 20kg free baggage, as well as an in-flight meal.
Premium Class
Cebu Pacific does not currently offer a premium class upgrade option.
Business Class
Cebu Pacific does not currently offer Business Class.
Check-In Information
Online (web) Check-In
Get your boarding pass from seven days before your flight with Cebu online check-in. Online check-in closes four hours prior to departure for international flights and up to one hour prior to departure for domestic flights.
Airport Check-In
Passengers can check-in for their flight by visiting the Cebu Pacific check-in desks at the airport of departure.
From Dubai
For flights leaving from Dubai, airport check-in closes one hour before flight departure time.
From Shanghai
For flights leaving from Shanghai, airport check-in closes 50 minutes before flight departure time.
Other Flights
For all other flights, airport check-in closes 45 minutes before flight departure time.
In-Flight Entertainment
Cebu Pacific does not currently offer in-flight entertainment
TV
Cebu Pacific does not currently offer in-flight TV shows.
Movies
Cebu Pacific does not currently offer in-flight movies.
WiFi
Cebu Pacific offers WiFi access on the A330 planes, provided by OnAir.
Food
Food is not included in the price of a flight ticket on Cebu Pacific, however, passengers may buy food on the plane, or can pre-order food before travel.
All meals served on Cebu Pacific are Halal certified.
Frequent Flyer Program
The Cebu Pacific frequent flyer program is called GetGo, where passengers can earn points when booking. The program offers perks for users, which includes discounts and freebies for Cebu Pacific flights, but also for partner brands.
Airline Alliance
Cebu Pacific is the founding member of Value Alliance - the world's largest low-cost carrier alliance.
Pets and Service Animals
Cebu Pacific only allows animals onto flights with passengers on flights to and from the United States when the passenger is in need of a service animal. Service animals are those which are trained to help people with disabilities or mental health problems, this includes emotional support animals. To fly with an emotional support animal, passengers must provide a letter from a registered mental health professional dated no more than one year prior to the flight date. On domestic flights within the Philippines, pets can be transported via Air Cargo.
Fleet
The airline currently operates a fleet of entirely Airbus aircraft and has one of the most modern aircraft fleets in the world, with continued planned updates until 2024. The airline has aircraft models such as the A320/neo, A321/neo/XLR, A330-300 and A330-900. Although Cebu Pacific is often changing and replacing aircraft within its fleet, it usually has between 50–60 at one time.
Hub Airport
Ninoy Aquino International Airport
The Ninoy Aquino International Airport (NAIA), also known as Manila International Airport, is the airport serving Manila. The airport is between the cities of Pasay and Parañaque and is the main gateway for international travellers to the Philippines. Ninoy Aquino International Airport serves as a hub for AirAsia Philippines, AirAsia Zest, Cebgo, Cebu Pacific, PAL Express, and Philippine Airlines.
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News
June 23rd 2021
Cebu expands its route network in 2021
Cebu Pacific has announced that as of June 2021 it will fly 5 times a day to Boracay, along with flights to Bohol, which will also operate daily. The airline has stated that it is cautiously optimistic about demand bouncing back following the COVID-19 pandemic. The airline hopes that demand will continue in coming months.
