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Malaysia Airlines (MAS Air) is the flag carrier of Malaysia and is headquartered in Kuala Lumpur, Malaysia. Malaysia Airlines flies to many destinations including Adelaide, Darwin, Melbourne, Perth, Sydney, Dhaka, Phnom Penh, Siem Reap, Delhi, Hyderabad, Mumbai, Denpasar, Jakarta, Medan, Kota Bharu, Kuching, Kuantan, Langkawi, Amsterdam, Auckland, Yangon and many others.
MAS Air or also known as Malaysia Airlines is one of Asia's largest airlines and serves 40,000 guests on 330 flights to more than 50 destinations daily. The airline's fleet of 6 A380s are configured with 8 First Class seats (main deck), 66 Business Class seats (upper deck) and 420 Economy Class (upper and main deck). Malaysia Airlines has codeshare agreements with Air Mauritius, All Nippon Airways, British Airways, American Airlines, Oman Air, Philippine Airlines, Japan Airlines, Qatar Airways, Turkish Airlines and many others.
In December 2015, Malaysia Airlines and Emirates signed an agreement to expand partnership to give their customers an international network connecting Malaysia to more than 90 destinations on the Emirates network across Europe, Middle East, Africa and the Americas. Malaysia Airlines will add its code on flights of Emirates to Europe, Middle East, Africa and the Americas.
In return, Emirates will add its code on flights on Malaysia Airlines to domestic routes in Malaysia, South East Asia and selective cities across the Asia Pacific region.
Malaysia Airlines Frequent Flyer Program
Malaysia Airlines operates a frequent flyer program called Enrich to reward regular travellers with the airline. Enrich Miles can be redeemed for award flights on Malaysia Airlines, Oneworld member airlines and Enrich partner airlines.
Enrich members will receive the Enrich Blue Card and can be upgraded to Enrich Silver, Gold and Platinum membership levels.
Enrich Platinum entitles passengers to a Meet & Greet Service, access to Platinum Lounge at KLIA, Priority Reservation Waitlist and Guaranteed Seat.
Malaysia Airlines Baggage
Carry-on baggage on Malaysia Airlines flights must not exceed 7kg in weight.
Passengers flying in First Class on Malaysia Airlines flights are allowed two pieces of baggage with a maximum weight of 50kg. Passengers flying in Business Class on Malaysia Airlines flights are allowed two pieces of baggage with a maximum weight of 40kg. Passengers flying in Economy Class on Malaysia Airlines are allowed two pieces of baggage with a maximum weight of 30kg. First and Business Class passengers are entitled to two pieces of baggage each included in their airfare and Economy Class passengers are allowed one piece of baggage.
Malaysia Airlines Online Check-in
Passengers can check-in online for their Malaysia Airlines flight by visiting the Malaysia Airlines web check-in page and entering either their booking reference or their e-ticket number. Online check-in opens 48 hours before Malaysia Airlines flights scheduled departure time and closes 90 minutes before.
Passengers can check-in for their Malaysia Airlines flight at the airport by either visiting the Malaysia Airlines check-in counter or by using the self-service check-in kiosk. Check-in for Malaysia Airlines flights at the check-in counters and self-service kiosks close 45 minutes before departure time on domestic flights and close one hour before on international flights.
Malaysia Airlines Food
Malaysia Airlines Meal Options
Malaysia Airlines offer many food options for inflight meals, which depend on the class travelling and the route flying. Economy class passengers can pre-book products from snacks to meals or celebratory cakes. Passengers in First and Business Class have a ‘Chef on-Call’ option, where passengers have choice of meals to create a personalised dining experience. The menus for ‘Chef on-Call’ can be found here, which can be pre-ordered at least 24 hours before departure.
Malaysia Airlines Special Dietary Requirements
Malaysia Airlines provide special meals for passengers with special dietary requirements such as vegan or vegetarian, religious, medical or dietary. Special Meals include:
|Religious Meal (HNML)||Hindu Meal|
|Kosher Meal (KSML)|
|Medical Meal||Bland Meal (BLML)|
|Diabetic Meal (DBML)|
|Gluten Intolerant Meal (GFML)|
|Low Calorie Meal (LCML)|
|Low Fat Meal (LFML)|
|Low Lactose Meal (NLML)|
|Low Salt Meal (LSML)|
|Vegetarian Meals||Vegetarian Vegan Meal (VGML)|
|Vegetarian Lacto-Ovo Meal (VLML)|
|Vegetarian Hindu Meal (AVML)|
|Vegetarian Oriental Meal (VOML)|
|Vegetarian Jain Meal (VJML)|
|Fruit Platter Meal (FPML)|
|Vegetarian Raw Meal (RVML)|
|Child Meals||Child Meal (CHML)|
|Baby Meals (BBML)|
All Malaysia Airlines meals are prepared in strict compliance to halal. Special meals can be requested 24 hours before flight departure, by one of the options shown on this page.
Malaysia Airlines Drinks & Alcohol
There will be a drinks service offered onboard Malaysia Airlines flights.
Malaysia Airlines Inflight Entertainment
Malaysia Airlines offers a range of inflight entertainment services to help passengers have the most enjoyable flight possible. Its entertainment systems offer Movies, TV, Audio on Demand and even Radio. Audio Video is available on A380, A350, A330-300, B737-800 aircraft.Overhead screens are available on board B737-800 aircraft and portable players are available in Business Class on board B737-800 aircraft
Malaysia Airlines Movies
Malaysia Airlines offers an incredible range of movies on its inflight entertainment system. From new releases such as Ocean's 8 to fun family hits likes the Incredible, there's something for everyone on board your Malaysia Airlines flight.
Malaysia Airlines TV
Malaysia Airlines offers an excellent selection of popular TV shows in Chinese, Japanese, English, Korean, Malay and Hindi. Find sitcoms, kids shows and much more on board your Malaysia Airlines Flight.
Malaysia Airlines Economy Class
Economy class in Malaysia Airlines is comfortable with a enough legroom for all travellers.
Malaysia Airlines Economy Class Facilities
The facilities included in Malaysia Airlines Economy Class are in-flight entertainment with a dedicated tv screen per passenger, a power supply, USB port and a delicious meal of either breakfast, lunch or dinner, depending on your flight time.
Malaysia Airlines Economy Class Seats
Seating in Economy Class is comfortable with ample legroom and width space, along with a reclining function.
Seat layouts vary from aircraft, from 3x3x3 to 2x4x2.
Malaysia Airlines Business Class
Passengers flying Business Class with Malaysia Airlines can enjoy a luxurious passenger lounge as well as a relaxing flight experience.
Malaysia Airlines Business Class Facilities
The modern in-flight entertainment system built into your seat booth will provide Business Class passengers on Malaysia Airlines with hours of entertainment. Malaysia Airlines offers a "Chef on Call" option, offering passengers pre-order dishes.
What are Malaysia Airlines Business Class seats like?
Malaysia Airlines offers its Business Class passengers privacy and comfort as well as plenty of storage in their Business Class seats. All beds on Malaysia Airlines Business Class flights become fully-flat for maximum passenger comfort.
Malaysia Airlines Popular Routes
Kuala Lumpur Labuan
Kuala Lumpur Tawau
Kuala Lumpur Kota Bharu
Kuala Lumpur Sandakan
Kuching Kuala Lumpur
Langkawi Kuala Lumpur
Malaysia Airlines Fleet
Kuala Lumpur International Airport
Kuala Lumpur International Airport
Kuala Lumpur International Airport is Malaysia's main international airport and is one of the busiest airport in South East Asia. It is the hub airport for Malaysia Airlines, AirAsia, AirAsia X and Malindo Air.
Other airlines which fly to and from Kuala Lumpur International Airport include Air Astana, Air China, Air France, Air Maurtitius, AirAsia, Cathay Pacific, Korean Air, Kuwait Airways, Lion air, Lufthansa and many others.
Oneworld alliance is a leading global airline network, with 15 member airlines. Oneworld alliance was founded and now consists of member airline such as Cathay Pacific, Finnair, LAN, TAM, Malaysia, Qantas, Qatar, SriLankan Airlines, Iberia, British Airways, American Airlines and many others. Oneworld alliance covers more than a thousand destinations in 155 countries.
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Malaysia Airlines News
9th July 2018
Malaysia Airlines Members Program to Offer New Buy Miles Feature
The Malaysian airline's member program Enrich is to launch a 'miles-accelerator' feature for its Enrich members. This will allow passengers to purchase miles or add to their existing miles through the 'Buy Miles' platform.
This will allow nealry 4 millions members to top-up their Enrich Miles balance online.
31st May 2018
Private Company Behind Last Hunt for Missing Malaysia Airlines MH370
The company Ocean Infinity stated its last hunt for a potential spot to hunt for missing plane. The seafront exploration company’s Seabed Constructor vessel will sail to the spot in the southern Indian Ocean where a Chinese patrol ship detected an ultrasonic pulse – which could have been consistent with that from a black box – in 2014.
Analysis of the movements of the Seabed Constructor estimated that it was still monitoring or recovering its submarine detection vessels early on Thursday morning local time.
Ocean Infinity confirmed the company was aware of the reports of the possible black box signal four years ago. It was heading to the area to check it out for themselves “before we head to port and bring this search to a close”.
The Malaysian government at the beginning of the week said its search agreement with Ocean Infinity had ended and would not be extended.
Speaking on Monday, the transport minister, Anthony Loke, said the US-based company had requested an extension to conclude its undersea search for the missing plane.
Ocean Infinity’s arrangement with the Malaysian government was made on a “no-find, no-fee” basis, where the company would receive about US$70 million if it found the aircraft wreckage, and no payment if it found nothing.
After five months of extensive searching, Ocean Infinity admitted defeat on Tuesday and its chief executive, Oliver Plunkett, said it was with “a heavy heart that we end our current search without having achieved that aim”.
However, it appears that in a last-ditch effort, the Seabed Constructor will continue for at least two more days to survey a spot 25 degrees south and 101 degrees east within the original 84,000-sq-mile search zone.
The pulse detected by the Chinese ship had a frequency of 37.5kHz, the same as is emitted by flight recorders, and it was seen as one of the few hopeful moments in the first few weeks of the search for the Boeing 777, which went missing in the early hours of March 8, 2014, en route from Kuala Lumpur to Beijing.
“We remain ever hopeful that we will be able to find the answers we seek and new information will come to light and that at some point in the future the aircraft will be located. We remain steadfast in our unwavering commitments to solving the mystery of MH370.”
22nd May 2018
Malaysia Airlines reminds consumers about Malaysian hospitality
Malaysia Airlines (MAB) has launched a new video in conjunction with M&C Saatchi Malaysia, as part of its new brand campaign titled “Malaysian Hospitality Begins With Us”.
“[Malaysian hospitality] is not only found on board but in everyone you meet. It’s how we are with one another and everyone else. It’s what makes us all uniquely Malaysian and it will be what you remember most,” the video added. The spot also received 439,940 YouTube views.
MAB unveiled “Malaysian Hospitality Begins With Us” earlier this year in a bid to reinstate and demonstrate that it is the national icon and represents Malaysian hospitality on behalf of the nation to all its guests and customers.
The new campaign will be executed across TV, print, outdoor and social media platforms, and will also be expanded beyond Malaysia. As part of the campaign launch, MAB will also introduce an improved website and mobile application. M&C Saatchi, m/SIX and Society were involved in the campaign.
Group CEO Izham Ismail said its diversity, heritage and culture are the foundation and reference of the airline’s brand promise. It aims to provide a Malaysian experience in travel through Malaysian hospitality, which encompasses all aspects of customer experience reflected through initiatives such as its newly refurbished Peranakan-themed Golden Lounge at Kuala Lumpur International Airport and various digital innovations. This includes the launch of its first in-house Innovation Lab, or iSpace last year, as the airline enters the third phase of its digital transformation, towards becoming the digital airline.
23rd April 2018
Malaysia Airlines Warn About Measels
There is a slight risk that passengers on a flight to Auckland, New Zealand from Kuala Lumpur, Malaysia, could have been exposed to measles. The passengers at risk of contracting the disease have been contacted. These people were those sat closest to the infectious person, who unwittingly boarded the plane. Vaccinations, and, in certain cases, quarantine, have been offered to those in need. We wish them all a speedy recovery.
15th January 2018
Malaysia Airlines starts A350-900 service from KL to Heathrow
Today marks the inaugural A350-900 service from Kuala Lumpur to London. There was a send-off ceremony this morning at 9:15 at KL International Airport (KLIA), bidding the aircraft farewell, which is set to land at London Heathrow at 3:25pm. Malaysia Airlines CEO, Izham Ismail, and their chief commercial officer, Arved von zur Muehlen were present at KLIA to greet the 255 passengers aboard. The new addition to Malaysia Airlines' fleet includes 286 seats (4 in first class and 35 in business), as well as all of the airlines' latest cabin products.
15th December 2017
Malaysia Airlines named leading 'Asean Airline' in Indonesia
Malaysia Airlines was named the leading Asean Airline in Indonesia at the recent 8th Indonesia Travel Tourism Awards (ITTA) 2017/18. Featuring an impressive list of travel brands across the Indonesian tourism industry, the airline was among 160 nominees across 50 categories. Receiving the award on behalf of Malaysia Airlines was Regional Manager South East Asia, Yuzrizal Mohd Yousuf.
Commenting on the win, Chief Commercial Officer, Arved von Zur Muehlen said the airline was deeply honoured to be given this accolade by Indonesia's ITTA Foundation. "We currently operate 49 weekly flights to Jakarta, 21 times weekly to Denpasar Bali, 14 times weekly to Medan and most recently added a 7 times weekly schedule to Surabaya. With this win, we are happy to celebrate and reaffirm the strong ties between Malaysia and Indonesia, two countries who share similar cultures, food and language,"
Organised by ITTA Foundation, the awards celebrate outstanding Indonesian travel and hospitality industry players who fulfill the quality and hospitality expectation, while being models for the emerging travel industry.
23rd October 2017
Malaysia Airlines to end Airbus A380 flights in March 2018
Malaysia Airlines is set to end all scheduled Airbus A380 services in early 2018 less than six years after taking delivery of these aircraft. The carrier’s sole remaining scheduled A380 service is between Kuala Lumpur Sepang and London Heathrow, where it presently operates twice daily non-stop flights. Effective 15 January 2018, A380 service will reduce to once daily, with the MH4/5 daily flight being replaced by the newly delivered three-class Airbus A350-900. According to Malaysia Airlines’ reservation system, all scheduled A380 services will cease on 04 March 2018 with the flagship flights MH1/2 also being replaced by the Airbus A350-900.
The airline principally operated the A380 to London Heathrow and Paris Charles de Gaulle (a destination it has since terminated). Delivery of the first aircraft took place in July 2015. The A380s had also been earmarked for flights to Sydney but this never eventuated, apart from a very brief period in 2015 for a total of nine days.
There have been attempts by the Malaysian carrier to sell or lease the A380s to other airlines however nothing has eventuated from that. The carrier’s A380 operations according to many analysts have not been profitable for the airline. Instead Malaysia Airlines sees a future for its A380s in the Hajj and Umrah charter market providing services to pilgrim travelers. A new subsidiary company, presently code-named “Project Hope” will operate these pilgrim flights. Services would operate from ASEAN countries, Pakistan, Bangladesh and Africa to Medina in Saudi Arabia. The A380s will be reconfigured in a high density Economy Class layout with possibly a small Business or Premium cabin. The new company is expected to be operational sometime in 2019.
28th September 2017
Malaysia Airlines to lease six ex-Air Berlin A330s
Malaysia Airlines (MH, Kuala Lumpur Int'l) has announced it has signed a Letter of Intent (LOI) with AerCap for the lease of six A330-200s formerly in service with Air Berlin (AB, Berlin Tegel). The carrier said in a statement the aircraft would deliver from February 2018 through to 2023 and would be used to replace six B737-800s that are coming off lease. As previously reported, Malaysia Airlines intends to start using more widebody aircraft on high demand flights to slot constrained markets around Asia including Mumbai Int'l, Delhi Int'l, Denpasar, and Perth Int'l.
The six aircraft will feature 287 seats in a two-class configuration. Of those, nineteen will be fully lie-flat Business Class seats. Malaysia Airlines currently operates six A380-800s, fifteen A330-300s, and forty-eight B737-800s. According to CEO Peter Bellew, under the carrier's Fleet Strategy 2017-2022, the airline will shift focus towards widebody capacity. As such, it will reduce its total narrow-body fleet from the current forty-eight to forty-five by 2022, while at the same time increasing the wide-body fleet to thirty-five from twenty-one aircraft.
21st September 2017
Malaysia Airlines W17 Kuala Lumpur – Taipei service update as of 20SEP17
Malaysia Airlines in recent schedule update removed planned frequency increase for Kuala Lumpur – Taipei Taoyuan route, scheduled to commence on 29OCT17. The OneWorld member originally opened bookings for additional 4 weekly flights MH408/409, however reservation is no longer available since early or mid-September 2017.
MH408 KUL0010 – 0500TPE 738 x136
MH366 KUL0925 – 1415TPE 738 D
MH409 TPE0800 – 1255KUL 738 x136
MH367 TPE1510 – 2005KUL 738 D
Planned schedule changes for Kota Kinabalu – Taipei Taoyuan route remains unchanged for winter season.
21st June 2017
Malaysia Airlines will use its new Airbus A350 jets to open a second destination in Europe
Malaysia Airlines will use its new Airbus A350 jets to open a second destination in Europe following next year's launch of A350 flights between Kuala Lumpur and London. However, the Oneworld member has axed plans to send the A350 to Auckland and has ruled out other destinations such as Australia and Tokyo.
“We hope to find something more than nine hours. We haven’t landed on one thing. We are looking at European destinations,” he admitted, adding that the airline is currently in discussion “with some airports.”
Malaysia Airlines previously flew to Paris and Amsterdam until both routes where shuttered in early 2016, and before that to Frankfurt and Istanbul in 2015, leaving London as its only European destination. London is currently served by two daily Airbus A380 flights, but the first of those flights – MH4/MH5 – will be handed over to the Airbus A350s in either February or March 2018, depending on Airbus’ delivery schedule for the new jets. The second London flight – MH1/MH2 – will switch from the superjumbo upon delivery of the next pair of A350s.
In March 2017, it was announced that Malaysia Airlines was looking to lease a widebody aircraft to boost its network from next year and will make a decision on a order of new planes for delivery from 2019 later this year. The national carrier is emerging from a turnaround after twin tragedies since 2014, when flight MH370 disappeared in what remains a mystery, and flight MH17 was shot down over eastern Ukraine. Malaysia Airlines wanted to lease six A330s or 777s for use from 2018 and a further six for 2019 and that the carrier saw a good chance to get some good rates.
In April 2017, Malaysia Airlines announced that its carrier's dedicated Hajj and Umrah charter unit is be up and running by the end of next year. The stand-alone charter unit, currently known as "Project Hope", would operate Malaysia Airlines' unwanted A380-800s. As it stands, the six aircraft are to be refitted in the middle of 2018 with the first available for Umrah flights by around December 2018 and January 2019. Malaysia Airlines has already announced it will use its six A350-900s and two A330-900neo, due to arrive on lease from Air Lease Corporation, to replace the lost A380 capacity. In April 2017, Malaysia Airlines has offered to lease Airbus A330 jets from Alitalia if the struggling Italian airline is wound up. Alitalia is preparing for special administration proceedings after workers rejected its latest rescue plan, making it impossible for the loss-making airline to secure funds to keep its aircraft flying. Workers are hoping the Italian government will step in with an alternative rescue deal. In May 2017, Malaysia Airlinea announced it will add 11 new routes and embark on a hiring spree by year-end to boost demand from international customers.
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