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MASwings

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Baggage Policy

Depending on the aircraft you're flying on, there are different rules regarding the weight and size of your baggage.

Carry-on Baggage

The MASwings baggage allowance policy allows passengers to carry one carry-on bag in Economy Class, weighing no more than 7kg. The item of hand baggage must not exceed the dimensions of 56 x 36 x 23 cm.

Please don't pack any prohibited items in your carry-on baggage including sharp objects and liquids over 100ml. Any prohibited items found by airport security will be removed and disposed of.

Checked Baggage

Your MASwings checked baggage allowance will depend on which aircraft you're flying on, so please check your e-ticket or with the airline before you pack your bag. For passengers flying on the ATR 72-500 aircraft, the weight limit is 20kg for Economy Class passengers.

You may check as many pieces of baggage as you wish, as long as it doesn't exceed the total weight limit stated.

Excess Baggage

If your carry-on baggage exceeds the size or weight limit, MASwings has the right to charge a fee and check your bag as checked baggage.

If your checked baggage is over the weight limit, you will be charged per kg that it is overweight. Currently, this is 5 MYR per kg.

Cabin Classes

Currently, Economy class is the only class of travel that MASwings provides. MASwings is the perfect airline option if you're looking to fly with a low-cost airline within Malaysia.

Economy Class

Facilities

Passengers can enjoy complimentary drinks with a light snack on board flights with this airline. Free newspapers and magazines are also provided free of charge.

Seats

The seats onboard these planes are comfortable, with a generous amount of width and pitch of 31 inches. The seat formation is either 1 x 2, or 2 x 2, depending on the aircraft flying in.

In-flight Entertainment

Passengers can use the short flight times of MASwings to read the complimentary newspapers and magazines provided. Alternatively, there is some additional basic in-flight entertainment on the ATR aircraft.

Wi-Fi

There is currently no WiFi services onboard this airline, either paid or complimentary.

Food & Drink

Due to the short journey times of most of the routes that MASwings fly, there is not a full meal served on board. However, there is still complimentary drinks and snacks available. On the longer flights of 60 minutes or more, passengers can enjoy items such as muffins and sandwiches.

Frequent Flyer Program

This airline participates in its parent company's frequent flyer program, called Enrich. This was introduced in 2006 and allows members to accumulate miles on qualifying flights on partners such as Air France, Alitalia, Emirates, KLM and Virgin Atlantic.

Airline Alliance

MASwings is currently not part of any Airline Alliance. However, it entered into a codeshare agreement with Royal Brunei Airlines in 2013. This allows the two airlines to codeshare on flights between Kota Kinabalu and Bandar Seri Begawan.

Special Services

Passengers who require any type of passenger services, such as reduced mobility assistance, travelling with young children or expectant mothers should contact the airline well before their flight to ensure there is enough time to accommodate their requests.