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About SilkAir

SilkAir is a full-service regional Singaporean airline, headquartered at Singapore Changi Airport. The airline is a premium short to medium haul airline.

The airline flies to many destinations including Cairns, Darwin, Brunei, Phnom Penh, Siem Reap, Dili, Kathmandu, Busan, Bangalore, Hyderabad, Kolkata, Macau, Solo, Semarang, Lombok, Jakarta, Badung and many others.

SilkAir offers two classes of cabin: Economy and Business. As a full service carrier, a number of services and facilities are included in the price of both the ticket, for both Economy and Business passengers.

SilkAir is the regional wing of Singapore Airlines and serves the short-haul destinations in the Singapore Airlines Group network. All SilkAir bookings and online check-ins are managed by Singapore Airlines.

 

SilkAir Update: Merger Announced

SilkAir is currently undergoing a merger with Singapore Airlines, which will be ongoing through 2020.

SilkAir remains operational. Some of SilkAir's routes are being transferred to Singapore Airlines's other low-cost subsidiary, Scoot Air. Ahead of this eventual merger, SilkAir is also to undergo a significant investment programme to upgrade its cabin products. This will see the cabins fitted with new lie-flat seats in Business Class, as well as seat-back in-flight entertainment systems which are to fitted in both Business Class and Economy Class.

Information on this page is correct as of October 2019, but is subject to change as the merger continues.

 

 


 

Codeshare Agreements

SilkAir has codeshare agreements with a number of airlines. Under its codeshare agreements, some flights will be ticketed by SilkAir, but the ticket might be issued with a flight number for a flight with a different airline, an airline which will actually operate the flight. Through its codeshare partners, SilkAir aims to offer greater choice to customers by providing more routes.

Note: Short to medium range and regional flights booked through Singapore Airlines are likely to be operated by SilkAir, as SilkAir is the regional arm of the Singapore Airlines Group.

Other codeshare partners include:

 

Air China Fiji Airways Malaysia Airlines
Singapore Airlines Air New Zealand Garuda Indonesia
Scoot Virgin Australia Bangkok Airways
Lao Airlines Shenzhen Airlines Vistara

 


 

Airline Alliance

Unlike Singapore Airlines, which is a member of Star Alliance, SilkAir is not a member of an airline alliance. However, passengers can benefit for the airline's extensive partner network (see Codeshare Agreements above) and still collect/redeem KrisFlyer Miles (see below).

 


 

Frequent Flyer Program

KrisFlyer Miles

Earn KrisFlyer miles every time you fly with SilkAir or Singapore Airlines. You can easily sign-up online through Singapore Airline's website, then receive your digital card via the the KrisFlyer App. Passengers can also earn and redeem KrisFlyer miles on partner airlines.

You can collect your KrisFlyer miles when you make a booking through Alternative Airlines; simply select 'SilkAir - KrisFlyer' as the frequent flyer program and add your membership number when you make your online booking. More information on collecting frequent flyer points through Alternative Airlines can be found here.

 


 

Baggage Allowance

Carry-on Baggage

Passengers flying on SilkAir in Business Class, may bring one item of carry-on baggage with a maximum weight of 7kg per bag and the maximum overall dimensions of 115cm. Passengers flying on SilkAir in Economy are entitled to one item of baggage with the same weight and size allowance.

 

Checked Baggage

Passengers flying on SilkAir that are flying to and from any destination except for the USA are entitled to 30kg of checked baggage and 40kg in Business Class.

For flights to the USA, SilkAir passengers flying in Economy Class and Premium Economy are allowed up to two pieces of checked baggage weighing 23kg each. Passengers flying in Business Class, First Class and Suites Class are allowed two pieces of checked baggage that can't weigh more than 32kg each.

For all fares, classes and routes, no single piece of baggage can weigh more than 32kg on SilkAir flights.

 


SilkAir Check-In

Online Check-In

Online check-in opens 48 hours before your SilkAir flight and closes 1.5 hours before. You can choose to either print off your boarding pass or download it to your mobile. You can check-in online by entering your flight details on the SilkAir online check-in page.

 

Airport Check-In

At Changi Airport, you're able to check-in at the airport check-in desks from 48 hours before your flight to 40 minutes before. You can also use the self-serve check-in kiosks to check-in to your flight.

 


 

Economy Class

Economy Class Facilities

SilkAir has a cosy cabin ambience, warm tones and clean/bright cabin interior.

The airline’s cabin crew will welcome passengers with a refreshing drink and reading material once boarded. Depending on the time of day, snacks or light meals are served, along with beverages (cold and hot).

Economy Class Seats

Enjoy spacious, ergonomically designed seats with adjustable headrest and plenty of legroom.

Economy Class - Extra Legroom Seats

These seats provide more room to stretch out your legs, as well as a wider seat pitch.

 


 

Business Class

Business Class Facilities

Before flying, relax in one of SilkAir’s lounges/partner lounges.

Onboard, enjoy a personalised service dedicated to taking care of all your needs. Complimentary hot or cold snacks, meals, and refreshments are served.

Business Class Seats

The Business Class cabin is focused on enhanced personal space and comfort.

Enjoy ergonomically designed leather-upholstered seats, with 39 to 40 inches of seat pitch. The seat has been specially designed to optimise legroom, allowing you to stretch out and get comfortable.

 


 

SilkAir Entertainment

SilkAir does not currently provide a personal in-flight entertainment system.

SilkAir Movies

Passengers are able to download the SilkAir Studio entertainment app to watch a variety of movies for free.

SilkAir TV Shows

On some aircraft there is an overhead TV screen showing popular Korean TV shows (Subtitles, no sound).

Is WiFi available?

WiFi can be used for free-of-charge for passengers streaming through SilkAir Studio, the airline's entertainment app.

 


 

In-Flight Meals

Meals are included in the price of the ticket and are served at main meal times, although this will depend on your flight time and route.

Special Meals

Passengers can order from a wide range of special meal options. Special meal requests must be made at least 24 hours before flight departure. Kosher Meal and Non-strict Nut Free Meal requests must be made at least 48 hours before flight departure.

Special meal options include:

 

      Child Meal   Baby Meal  
          Children’s Meal  
      Dietary Meal   Low salt Meal  
          Gluten Intolerant Meal  
          Low lactose Meal  
          Low fat Meal  
          Low Calorie Meal  
          Diabetic Meal  
          Bland Meal  
          Fruit Platter Meal  
      Vegetarian Meal   Vegetarian Asian (Hindu) Meal  
          Vegetarian vegan Meal  
          Vegetarian lacto-ovo Meal  
          Vegetarian oriental Meal  
      Religious Meal   Hindu Meal  
          Kosher Meal  
          Muslim Meal  
          Vegetarian Jain Meal  

 


 

Fleet

Accurate as of October 2019

 

AIRCRAFT TYPE NUMBER IN SERVICE NUMBER ORDERED NUMBER OF PASSENGERS NOTES
Airbus A319-100 2 / Economy Class: 120
Business Class: 8
To be replaced by 737 MAX 8
Airbus A320-200 8 / Economy Class: 138
Business Class: 12
To be replaced by 737 MAX 8
Boeing 737-800 17 / Economy Class: 150
Business Class: 12
/
Boeing 737 MAX 8 6 31 Economy Class: 144
Business Class: 12
Deliveries until 2022

 


 

Destinations

International Destinations

 

COUNTRY CITY AIRPORT NOTE
Australia Cairns Cairns Airport /
Australia Darwin Darwin International Airport /
China Chengdu Chengdu Shuangliu International Airport /
China Chongqing Chongqing Jiangbei International Airport /
China Shenzhen henzhen Bao'an International Airport /
China Xiamen Xiamen Gaoqi International Airport /
India Bangalore Kempegowda International Airport /
India Chennai Chennai International Airport /
India Kochi Cochin International Airport /
India Kolkata Netaji Subhash Chandra Bose International Airport /
country Balikpapan Sultan Aji Muhammad Sulaiman Airport Ends 29 June 2020
Indonesia Bandung Husein Sastranegara International Airport /
Indonesia Denpasar Ngurah Rai International Airport /
Indonesia Lombok Lombok International Airport Ends 13 July 2020
Indonesia Makassar Sultan Hasanuddin International Airport Ends 15 June 2020
Indonesia Manado Sam Ratulangi International Airport Ends 4 May 2020
Indonesia Medan Kualanamu International Airport /
Indonesia Semarang Achmad Yani International Airport Ends 1 June 2020
Indonesia Surabaya Juanda International Airport /
Indonesia Yogyakarta Adisucipto International Airport Ends 19 May 2020
Japan Hiroshima Hiroshima Airport /
Malaysia Kota Kinabalu Kota Kinabalu International Airport Ends 2 December 2019
Malaysia Kuala Lumpur Kuala Lumpur International Airport /
Malaysia Penang Penang International Airport /
Maldives Male Velana International Airport /
Myanmar Mandalay Mandalay International Airport /
Myanmar Yangon Yangon International Airport /
Nepal Kathmandu Tribhuvan International Airport /
Philippines Cebu Mactan–Cebu International Airport /
Philippines Davao Francisco Bangoy International Airport /
Singapore Singapore Singapore Changi Airport /
Sri Lanka Colombo Bandaranaike International Airport /
Thailand Koh Samuii Samui Airport /
Thailand Phuket Phuket International Airport (HKT) /
Vietnam Da Nang Da Nang International Airport /
Vietnam Hanoi Noi Bai International Airport /

 


 

Hub Airport

Singapore Changi Airport

Singapore Changi Airport (SIN) is a major airport serveing Singapore, and is one of the largest transportation hubs in Asia. Other airlines to use the hub include Jetstar Asia Airways, AirAsia, Scoot, XiamenAir, Qantas, Malaysia Airlines, China Eastern Airlines, and ANA, among many other airlines.

For more information, check out our Singapore Changi Airport Guide.

 


 

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