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About

Scoot Air is a Singapore-based low-cost airline owned by Singapore Airlines. The airline is based at Singapore Changi Airport and operates international flights across Asia, Oceania and to parts of Europe.

The airline launched in 2012, originally with a focus to fly medium-haul and long-haul flights, mainly to destinations within India and China. In 2017, Singapore Airlines' merged its other child airline, Tigerair, with Scoot. Scoot took on the majority of Singapore Airlines' southeast Asian network, with flights to several destinations within countries including Thailand, Malaysia, Vietnam and Laos. 

In 2017, the airline launched its first flights travelling outside of Asia and Australia, with the announcement and launch of intercontinental flights to Honolulu and Berlin. The airline stopped operating the Honolulu service soon after launch but still operates the Berlin flight today.

 


Fleet

The airline operates two different fleets of Boeing 787 Dreamliner and Airbus A320 family aircraft. Overall, the airline has more than 50 aircraft.

 


Destinations

AIRPORT COUNTRY
Gold Coast Airport (OOL) Australia
Melbourne Airport (MEL) Australia
Perth Airport (PER) Australia
Sydney Airport (SYD) Australia
Changsha Huanghua International Airport (CSX) China
Fuzhou Changle International Airport (FOC) China
Guangzhou Baiyun International Airport (CAN) China
Haikou Meilan International Airport (HAK) China
Hangzhou Xiaoshan International Airport (HGH) China
Harbin Taiping International Airport (HRB) China
Hong Kong International Airport (HKG) Hong Kong
Jinan Yaoqiang International Airport (TNA) China
Kunming Changshui International Airport (KMG) China
Macau International Airport (MFM) China
Nanchang Changbei International Airport (KHN) China
Nanjing Lukou International Airport (NKG) China
Nanning Wuxu International Airport (NNG) China
Ningbo Lishe International Airport (NGB) China
Qingdao Liuting International Airport (TAO) China
Shenyang Taoxian International Airport (SHE) China
Tianjin Binhai International Airport (TSN) China
Wuhan Tianhe International Airport (WUH) China
Sunan Shuofang International Airport (WUX) China
Xi'an Xianyang International Airport (XIY) China
Zhengzhou Xinzheng International Airport (CGO) China
Berlin Tegel Airport (TXL) Germany
Athens International Airport (ATH) Greece
Sri Guru Ram Dass Jee International Airport (ATQ) India
Coimbatore International Airport (CJB) India
Rajiv Gandhi International Airport (HYD) India
Cochin International Airport (COK) India
Trivandrum International Airport (TRV) India
Tiruchirapalli Airport (TRZ) India
Visakhapatnam Airport (VTZ) India
Sultan Aji Muhammad Sulaiman Airport (BPN) (begins 30th June 2020) Indonesia
Ngurah Rai International Airport (DPS) Indonesia
Soekarno-Hatta International Airport (CGK) Indonesia
Lombok Airport (LOP) (begins 14th July 2020) Indonesia
Sultan Hasanuddin International Airport (UPG) (begins 16th June 2020) Indonesia
Sam Ratulangi International Airport (MDC) (begins 5th May 2020) Indonesia
Sultan Mahmud Badaruddin II International Airport (PLM) Indonesia
Achmad Yani International Airport (SRG) Indonesia
Juanda International Airport (SUB) Indonesia
Adisucipto International Airport (JOG) Indonesia
Kansai International Airport (KIX) Japan
New Chitose Airport (CTS) Japan
Narita International Airport (NRT) Japan
Luang Prabang International Airport (LPQ) Laos
Vientiane International Airport - Wattay International Airport (VTE) Laos
Sultan Azlan Shah Airport (IPH) Malaysia
Sultan Ismail Petra Airport (KBR) Malaysia
Kota Kinabalu International Airport (BKI) (begins 3 December 2019) Malaysia
Kuala Lumpur International Airport (KUL) Malaysia
Sultan Haji Ahmad Shah Airport (KUA) Malaysia
Kuching International Airport (KCH) Malaysia
Langkawi International Airport (LGK) Malaysia
Penang International Airport (PEN) Malaysia
Mactan–Cebu International Airport (CEB) Philippines
Clark International Airport (CRK) Philippines
Ninoy Aquino International Airport (MNL) Philippines
King Abdulaziz International Airport (JED) Saudi Arabia
Singapore Changi Airport (SIN) Singapore
Incheon International Airport (ICN) South Korea
Kaohsiung International Airport (KHH) Taiwan
Taiwan Taoyuan International Airport (TPE) Taiwan
Suvarnabhumi Airport (BKK) Thailand
Don Mueang International Airport (DMK) Thailand
Chiang Mai International Airport (CNX) Thailand
Hat Yai International Airport (HDY) Thailand
Krabi International Airport (KBV) Thailand
Phuket International Airport (HKT) Thailand
Noi Bai International Airport (HAN) Vietnam
Tan Son Nhat International Airport (SGN) Vietnam

 


Route Map

Scoot Route Map

 


 

Baggage

Carry-on Baggage

Economy

Limited to 1 x 10kg, or 2 pieces including a laptop or handbag with a combined weight not exceeding 10kg.

ScootBiz

Limited to 2 pieces with a combined weight not exceeding 15kg.

Carry-on baggage cannot exceed dimensions of 54cm x 38cm x 23cm (total linear dimensions cannot exceed 115cm).

Make sure your carry-on baggage does not exceed the permitted allowance before you get to the airport. If it exceeds the permitted allowance, you may have to check in the baggage and be subject to excess baggage fees.

Extra Carry-On Baggage

Extra Cabin Bag option allows guests in Economy to purchase carry-on baggage of an extra 7kg. This is in addition to the standard 10kg provided.

Passengers can pre-purchase your Extra Cabin Bag online. This will allow them to skip the waiting time at baggage claims

Extra Additional Baggage

Baggage fees vary but extra baggage is available to purchase.

 

Checked Baggage

There are several checked baggage options in the fare bundles:

FlyBag / FlyBagEat

20kg allowance

ScootBiz

30kg allowance

Passengers can also opt for Fly fare which does not include any checked baggage allowance.

If passengers require more luggage, they can purchase up to 40kg of baggage allowance online regardless of their choice of fare bundle.

Passengers can pre-purchase their checked baggage allowance. If passengers exceed their allowance, they'll be charged for every kg in excess.

 


Check-In

Web Check-in

Online check-in is available from through the online check-in page. Passengers can check-in on flights departing from Singapore, Perth, the Gold Coast, Sydney, India, Seoul Japan and Berlin. Online check-in opens 72 hours before scheduled flight departure time and closes one hour before.

Web check-in is also available for:

  • Groups or individual travellers (this does not include travel agents)
  • Passengers with only check-in baggage or carry-on
  • Non-stop flights (with no connections)

Unavailable for Web Check-in

  • Passengers who need special assistance
  • Group travel agent bookings
  • Multiple connecting flights
  • Passengers flying with infants
  • Passengers who have purchased MaxYourSpace

 

Airport Check-In

Airport check-in opens three hours before flight departure time and closes one hour before. Airport check-in can be completed by visiting the check-in desk at the airport of departure.

 

Kiosk Check-in

Passengers can check-in through the airport self-service kiosks. Kiosk check-in opens 18 hours before flight departure and closes 70 minutes before.

 


Economy Class

Economy Class is one of two cabin classes onboard Scoot flights. The cabin is spacious and comfortable, with a professionally trained cabin crew.

Facilities

What's included in Economy Class will depend entirely on the fare purchased. There are three different Economy Class fares — Fly, FlyBag and FlyBagEat.

Fly FlyBag FlyBagEat
Seat only Seat Seat
  20 kg checked baggage 20 kg checked baggage
    Hot meal w/ drink

 

There's no in-flight entertainment system in Economy Class. However, passengers can choose to pay for WIFI for light browsing on their personal electronic devices.

 

Seats

Standard seats on the Boeing 787 give 45 cm (18") of width and 78 cm (31") of seat pitch, while seats on the Airbus A320 give 52 cm (20.5") of width and 71 cm (28") of seat pitch.

Passengers can upgrade their seats to Super Seats, which offer 30% more legroom and adjustable headrests or to Stretch Seats, which offer 50% more legroom, adjustable headrests and are located in the front row of the Economy Class Cabin cabin.

Passengers can also choose to sit in a quiet zone, which is an area of the cabin where babies aren't allowed.

 


Premium Economy

Scoot's Premium Economy, which is named ScootPlus, is perfect for passengers looking to upgrade their in-flight experience from the moment they arrive at the airport to the moment they land.

Facilities

Passengers flying in ScootPlus can enjoy the following benefits in an exclusive cabin on the plane:

  • Bigger seats (double legroom)
  • A larger baggage allowance
  • A more varied in-flight menu
  • Priority check-in
  • Priority boarding
  • Priority check-in
  • Built-in power outlet in seat
  • Free WIFI (30 MB)

Seat

Seats in ScootPlus give 96 cm (38") of seat pitch, 55 cm (22"), adjustable headrests and extra seat recline. 

 


In-Flight Entertainment

There's no in-flight entertainment system onboard Scoot flights. However, passengers can use the airline's WIFI to read up on the destination that they're flying to on their personal electronic device.

 


WIFI

Surf in the sky from the moment of take-off with Scoot's WIFI network. There are a number of different WIFI packages too choose from when flying on Scoot, each with different prices and features.

PLAN DATA ALLOWANCE PRICE FEATURES
TWEET 20 20 MB Purchased pre-flight:
$4.99 USD

Purchased in-flight:
$5.99 USD
  • Messaging & texting
  • 20 MB of data max
  • 64kpbs surfing
SCOOTPLUS 30 30 MB Included w/ ScootPlus fare
  • Messaging & texting
  • 30 MB of data max
SURF 80 80 MB Purchased pre-flight:
$14.99 USD

Purchased in-flight:
$16.99 USD
  • Web browsing and social media
  • 80 MB of data max
INDULGE 200 200 MB Purchased pre-flight:
$29.99 USD

Purchased in-flight:
$32.99 USD
  • Emails
  • Web browsing
  • Streaming music
  • 200 MB of data max

 

 


Food

Scoot offers a selection of hot meals, light meals, snacks and a variety of hot, cold, alcoholic and non-alcoholic drinks on all flights. Meals can be purchased in-flight unless passengers are flying in ScootPlus or on the FlyBagEat fare, where meals are complimentary. 

 


Frequent Flyer Program

KrisFlyer

Scoot teams up with KrisFlyer to reward its passengers. KrisFlyer members can use their miles to redeem Scoot travel vouchers, which can then be used to purchase flights or add-on services.

 


Airline Alliance

Value Alliance

Scoot is a founding member of Value Alliance, which is the world's largest airline alliance for low-cost carriers. The alliance is unique to other airline alliances in the fact that currently only uses airlines that are based in the region of Southeast Asia. Other than Scoot, members of the Value Alliance include:

  • Cebu Pacific
  • Cebgo
  • Jeju Air
  • Nok Air
  • Nokscoot

 


Hub Airport

Singapore Changi Airport

Singapore Changi Airport is the main airport for Singapore and is the hub airport for Scoot, SilkAir, Singapore Airlines, Jetstar Asia Airways. It has three runways and handles around 65 million passengers annually.

Other airlines which fly to and from Changi Airport include AirAsia, Air China, Air France, Bangkok Airways, Emirates and many others. 

Singapore Changi Airport is world-renowned for its huge duty-free shopping area and is one of the best airports for shopping in the world.

 

Singapore Changi Airport

Credit: Pulkitsangal on Wikimedia Commons


Alternative Airlines to Scoot

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Seat Selection

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