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Baggage Policy

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Qantas Airways has different rules for its carry-on and checked baggage policy. All classes have varying weight and dimension allowances.

Carry-on Baggage

Australian Domestic Flight carry-on baggage (excluding Dash 8 services). All classes have a weight allowance of 14kg in total but not exceeding 10kg per item on international and domestic flights. On Dash 8 domestic services, passengers are entitled to one hand luggage weighing less than or equal to 7kg.

Please speak to our dedicated customer service team at Alternative Airlines or visit the Qantas website for more information.

Checked Baggage

The weight restrictions for checked baggage vary depending on the cabin class or fare type you have booked with Qantas.

For international flights (excluding North and South America):

Economy: 30kg (66lbs)

Premium Economy: 40kg (88lbs)

Business: 40kg (88lbs)

First: 50kg (110lbs)

For international flights (including North and South America):

Economy: 2 x 23kg (50lbs) each

Premium Economy: 2 x 23kg (50lbs) each

Business: 3 x 32kg (70lbs) each

First: 3 x 32kg (70lbs) each

For domestic flights:

Economy: 1 x 23kg (50lbs)

Business: 2 x 32kg (70lbs) each

Cabin Classes

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Qantas has 4 classes: Economy, Premium Economy, Business and First. Each class has its own benefits and in-flight facilities.

Economy Class

Qantas Economy class is comfortable for passengers flying international, domestic and trans-Tasman flights.

Economy Class Facilities

Qantas Economy Class facilities will make you feel comfortable on your journeys, with a range including premium dining, refreshments, award-winning in-flight entertainments and reclining seats.

International Economy Class Facilities

Inflight services have been recently updated with refreshed cabin interiors, entertainment, seating and meals. Travel kits are also included on selected flights. The inflight dining includes snacks, a wine bar and great meal service.

Trans-Tasman Economy Class Facilities

Economy Class flights between Australia and New Zealand can enjoy a range of delights including ergonomically designed seats and inflight entertainment.

Domestic Economy Class Facilities

Inflight entertainment, Qantas magazine and lounge access for Frequent Flyer members.

Economy Class Seating

Seating is comfortable and spacious in Qantas' Economy Class and you can also select a preferred seat in advance for a charge. Extra legroom can also be requested for an additional charge.

Seating on A380s, A330s and B747s have been upgraded with softer cushioning, netted footrest and more legroom for longer journeys.

Premium Economy

Passengers in Qantas' Premium Economy class have a separate, dedicated check-in counter as well as priority boarding.

Premium Economy Facilities

As soon as you're on board your flight, you'll be treated to a glass of complimentary sparkling wine, cocktail or juice. Enjoy a contemporary and diverse menu designed by Neil Perry and choose from an award-winning selection of wines.

What are Premium Economy seats like?

Your Premium Economy seat on board your Qantas flight is ergonomically designed for your comfort with a multiway adjustable headrest. Not forgetting that you'll have to chance to stretch out with generous legroom and a supportive footrest.

Business Class

Qantas Business class gives customers greater room to relax and work onboard. From excellent customer service to world-class fine dining, Qantas Business Class passengers can expect a wonderful flight experience from check-in to landing.

Business Class Facilities

Business Class passengers with Qantas can check in through priority counters with dedicated boarding lanes and disembarkation access. Enjoy a break from the busy airport floor in one of Qantas' award-winning Business Class lounges.

What are Business Class seats like?

On the airline's Airbus A330, passengers enjoy direct aisle access, large amounts of personal space, a large HD in-flight entertainment screen and a fully-flat bed.

First Class

Enjoy your flight in the utmost luxury with Qantas.

First Class Facilities

Relax in one of the airline's stylish lounges before taking off. Enjoy a breakfast buffet, hot snacks service or complimentary bar service available from midday. Passengers will also be provided with a luxurious amenity kit once onboard which was exclusively designed by Martin Grant. The kit contains Aurora Spa socks, an eye mask, a dental kit, earplugs and deodorant.

What are First Class seats like?

Stretch out and relax in your expansive personal suite with everything you could ever need within arm's reach. Find controls to adjust your armrest, seat, lighting, window shades and more. When it's time to go to sleep, you'll be treated to a personal bedding down service as your seat is turned into a luxurious bedroom with a fully-flat bed, Sheridan bedding, a choice of pillows from the pillow menu and a memory foam mattress.


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Brand new in 2019, Qantas WIFI is available on a number of domestic flights, giving passengers access to everything online while thousands of feet in the air. WIFI will be available on over 80 different Boeing B737s and Airbus A330 aircraft. The airline asks that you keep airplane mode on and your phone on silent when using WIFI — if you'd like a pair of earphones, just ask one of the Qantas flight attendants and they'll be happy to help!

Qantas Wi-Fi Price

Qantas WIFI is available for free on all Qantas flights. Simply find the 'Qantas Free Wi-Fi' network on your electronic device, go to the Qantas WIFI web page (, enter your personal details and start browsing the web!

Food & Drink

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Qantas provides a range of meals and refreshments as well as a choice of snacks and drinks that can be purchased from the in-flight menu. Depending on the duration of your Qantas flight, meals may or may not be offered.

Meal Options

Qantas provide meals or refreshments on every flight, but what is offered will depend on the route flying.

Passengers flying domestically in economy are offered fresh meals, from breakfast boxes, tempting snacks and hot or cold dinner packs. Business passengers travelling domestically are offered choice of entrees and mains for their meals, made from seasonal ingredients.

International passengers travelling in First class are treated to five star dining with locally sourced ingredients. Available means include main meals, small plates or tasting menus. Business class passengers are given the option of three course meals, or something lighter to suit your dietary preferences. There is cabin crew service or passengers can help themselves at the inflight bar. Premium economy and economy passengers can choose from snack selections throughout their flight with a continuous service.

Alternatively, passengers flying internationally in Business, Premium Economy and Economy can select their meals prior to flying, by visiting the Qantas website.

Special Dietary Requirements

Passengers can request meals to suit their special dietary needs on the Qantas website, on manage your booking tab.

These must be requested at least 24 hours before departing, except for Kosher meals which must be requested 36 hours before. The following is a list of all the special meals available from Qantas:

  • Diabetic meal
  • Child’s meal
  • Fruit Platter meal
  • Gluten-free meal
  • Hindu meal
  • Infant (0-11 months) meal
  • Infant (12-23 months) meal
  • Kosher meal
  • Muslim(Halal) meal
  • Vegetarian (Asian Indian style) meal
  • Vegetarian (Lacto Ovo) meal
  • Vegetarian (Strict Indian) meal
  • Vegan meal

Drinks & Alcohol

When flying domestically in economy class, passengers are given complimentary soft drinks (on selected flights), with wines and beers available to purchase. Business passengers on domestic routes are given complimentary alcoholic and non-alcoholic drinks including premium wines.

On international routes, first and business class passengers can enjoy complimentary drinks including award-winning champagnes, cocktails and juices, alongside the usual drinks service which is available to all classes of passengers.

Frequent Flyer Program

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Qantas operates a frequent flyer program that rewards customer loyalty. Find out how you can earn and use Qantas Points.

Qantas Frequent Flyer

Qantas operates a frequent flyer program aimed at rewarding customer loyalty with Qantas points. Points are accrued based on distance flown, with bonuses that vary by travel class. Points can also be earned on other Oneworld airlines as well as through other non-airline partners. Points can be redeemed for flights or upgrades on flights operated by Qantas, Oneworld airlines, and other partners such as Airnorth.

The Qantas Club is the airline lounge for Qantas with airport locations around Australia and the world and offers membership by paid subscription (one year, two years or four years) or by the achievement of Gold or Platinum frequent flyer status. Benefits of membership include lounge access, priority check-in, priority luggage handling and increased luggage allowances. Additionally, Qantas operates dedicated International first-class lounges in Sydney, Melbourne, Brisbane, Auckland and Los Angeles. Learn more about the best frequent flyer programs with the Alternative Airlines blog.

Airline Alliance

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Qantas is a part of the Oneworld Alliance - a network of major global airlines.

Oneworld Alliance

The Oneworld alliance is a leading global airline network, with 15 member airlines. Oneworld alliance was founded and now consists of member airlines such as Cathay Pacific, Finnair, LATAM, Malaysia Airlines, Qantas, Qatar Airways, SriLankan Airlines, Iberia, British Airways, American Airlines and many others. The Oneworld alliance covers more than a thousand destinations in 155 countries.

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Destinations that Qantas flies to

Qantas flies to many destinations including Santiago de Chile, Shanghai, Hong Kong, Denpasar, Jakarta, Osaka, Tokyo, Noumea, Singapore, Manila, Los Angeles, New York City, San Francisco, London and many others.

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Frequently asked questions

How to earn Qantas points?

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In order to earn and use Qantas points, you must become a Qantas Frequent Flyer. Further points can be earned through flights, Qantas Hotels, Qantas Activities and rental cars.

Points are easy to earn, with no extra effort needed. Some fun ways to boost those Qantas points include booking a round of golf through Qantas Golf Club or simply booking an Airbnb via Qantas Hotels.

Do my Qantas Points expire?

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Qantas Points won't expire as long as the points are still being earned or used once every 18 months through the frequent flyer programme. If the points end up becoming expired then you'll still remain a member of the frequent flyer program.

How many planes does Qantas have?

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Currently, Qantas has a fleet of over 120 aircraft. This fleet consists of Airbus, Boeing and B787-9 Dreamliner. They also lease a handful of Embraer E 190 jets from Alliance Airlines, a fellow Australian airline.

Can I book multi-city flights with Qantas?

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Yes! You can book multi-city Qantas flights right here at Alternative Airlines. Multi-city flights with Qantas are usually departing from or arriving at cities in Asia and Oceania, as well as select cities in North America and Europe. For example, you can book a multi-city flight from Hong Kong to Sydney to Los Angeles and spend as long as you need to (days or weeks) in each of these cities!

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