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About Virgin Australia

Virgin Australia, or formerly known as Virgin Blue Airlines, is an Australian airline based at Sydney Airport. The high profile airline, Virgin Australia was launched in 2000 and as at 2015 operates a fleet of over 125 that include Airbus A330, Boeing 777, Boeing 737, Embraer E-Jet, ATR-72 turboprop aircraft, Airbus A320, Fokker 100 and Fokker 50 aircraft,making it Australia's second largest airline. Based in Brisbane, Virgin Australia flies to 44 destinations within Australia and 17 international destinations including the USA, UAE, New Zealand, Indonesia, Thailand, Papua New Guinea, Solomon Islands, Fiji, Samoa, Tonga, Vanuatu and the Cook Islands. 

Virgin Australia calls itself a "new world carrier" by combining aspects of the "no frills" approach with some extras supplies by full-service airlines and was formed by combining Pacific Blue and V Australia airlines with Singapore holding a 10% stake. Virgin Australia has codeshare agreements with Air Berlin, Air Mauritius, Air New Zealand, Airlines PNG, Delta Air Lines, Etihad Airways, Singapore Airlines, Virgin America, Virgin Atlantic and South African Airlines.

 


Virgin Australia Baggage Allowances

Carry-on Baggage

Domestic flights:

Passengers have a maximum carry-on bag weight allowance of 7kg.

International Short Haul flights:

Passengers have a maximum carry-on bag weight allowance of 7kg.

International Long Haul flights:

Passengers have a maximum carry-on bag weight allowance of 7kg.

Checked Baggage

Domestic flights:

Inclusive checked baggage allowance is dependant on a passenger's fare type and the baggage allowance selected.

For Getaway, Elevate, Freedom and Economy Reward fares, none/red allowance is 1 bag with a maximum weight of 23kg, silver and gold is 2 bags each with a maximum weight of 23kg, and platinum is 3 bags each with a maximum weight of 23kg.

For Business, Business Saver, and Business Reward fares, none/red allowance is 2 bags with a maximum weight of 32kg (each), silver and gold is 2 bags each with a maximum weight of 32kg, (each) and platinum is 3 bags each with a maximum weight of 32kg (each). 

 

International Short Haul flights (Trans Tasman, Pacific Islands, and Indonesia services operated by Virgin Australia): 

Inclusive checked baggage allowance is dependant on a passenger's fare type and the baggage allowance selected.

For Go fares, none/red have no baggage allowance, silver and gold is 1 bag with a maximum weight of 23kg, and platinum is 2 bags each with a maximum weight of 23kg per piece.

For Go Plus, Getaway, Freedom, and Economy Reward fares, none/red allowance is 1 bag with a maximum weight of 23kg, silver and gold is 2 bags each with a maximum weight of 23kg, and platinum is 3 bags each with a maximum weight of 23kg.

For Premium Saver, Premium, and Premium Reward fares, none/red allowance is 1 bag with a maximum weight of 23kg, silver and gold is 2 bags each with a maximum weight of 23kg, and platinum is 3 bags each with a maximum weight of 23kg.

For Business Saver, Business and Business Reward fares, none/red allowance is 2 bags with a maximum weight of 32kg (each), silver and gold is 2 bags each with a maximum weight of 32kg, (each) and platinum is 3 bags each with a maximum weight of 32kg (each). 

 

International Long Haul flights:

Virgin Australia International Services to and from the Americas and Hong Kong:

For Economy fares, ;none/red allowance is 2& ;bags with a maximum weight of 23kg (each), silver, gold and platinum is 3 bags with a maximum weight of 23kg (each).

For Business and Premium Economy fares, none/red allowance is 2 bags with a maximum weight of 32kg (each), silver, gold and platinum is 3 bags with a maximum weight of 32kg (each).

 

Codeshare services baggage allowances will be dependant on the origin and destination airports, alongside the airline operating the service.

Baggage items in excess of size and weight allowances will be chargeable at an excess baggage rate set by the airline.

 


Virgin Australia Seat Selection

You can now pre-book your Virgin Australia seats when you make your Alternative Airlines' booking! Find the seat you need to have the best experience possible on your Virgin Australia flight.

 


 

Destinations

Virgin Australia flies to destinations including Adelaide, Albany, Albury, Ayers Rock, Byron Bay, Brisbane, Broome, Bundaberg, Busselton, Cairns, Canberra, Christmas Islands, Cocos Keeling Islands, Coffs Coast, Darwin, Derby, Emerald, Esperance, Fraser Coast, Geradlton, Gladstone, Gold Coast, Hayman Island, Karratha, Kununurra, Launceston, Mackay, Perth, Mildura, Melbourne, Port Hedland, Sydney, Townsville and many others.

 


 

Frequent Flyer Program

Virgin Australia operates a frequent flyer program called Velocity Frequent Flyer to reward regular passengers with the airline. Velocity Frequent Flyer provides members with easy ways to earn Velocity Points and you can use points to purchase flights, upgrades, car hire, hotels and many others. Velocity rewards its frequent flyers.

The higher your level of membership, the greater the benefits, such as Points bonuses with many of the airline's travel partners. Silver members can enjoy Priority Check-in on international flights while Gold and Platinum members can experience lounge access and priority services.

 


 

Class Fares

Virgin Australia offers four types of classes: Business Class, Premium Economy and Economy Class.

 


Economy Class

Economy Class Facilities

On most aircraft, seats are fitted with personal TV monitors that are connected to the airlines' inflight entertainment system. Passengers are also given complimentary food and drink in Economy class, with the exception of some Australian domestic flights.

 

What Are Economy Class Seats Like?

Economy Class seats are made from leather and have up 31 inches of seat pitch and are 17 inches wide. 

 


Premium Economy

Premium Economy Facilities

 

What Are Premium Economy Seats Like?

 


 

Business Class

Enjoy maximum comfort and premium service on board your flight with Business Class.

Virgin Australia Business Class Facilities

The Business' Service for Virgin Australia passengers begins before you even board your flight. Make the most of Priority Check-in, Boarding as well as access to the Virgin Australia Business Class lounge at the airport.

What are Virgin Australia Business Class Seats Like?

Virgin Australia provides passengers with maximum comfort in herignbone Business Class seats. Passengers are also provided with stylish and comfortable pillows to help them relax in their seat. Each passenger is able to enjoy the airline's in-flight entertainment from a 16 inch screen as well as having the chance to charge the batteries on the electronic devices from USB and universal power charging points.

 


Virgin Australia Inflight Entertainment

Make the most of Virgin Australi's inflight entertainment services on International Long Haul flights where you will find free of charge entertainment screens built into the seat in front of you. Business Class passengers traveling on Domestic and International Short Haul routes are also provided with Inflight Entertainment tablets with pre-loaded movies, TV shows and music.

Virgin Australia TV

Virgin Australia updates its selection of Inflight TV shows each month so that passengers can have access to the best up-to-date shows to help the time fly by on their long-haul flight. From classic shows like the Sopranos to new popular sitcoms, everyone can be entertained by the range of shows on Virgin Australia's inflight entertainment system.

Virgin Australia Movies

Find new releases and hard-hitting documentaries when flying with Virgin Australia. You'll be pleasantly surprised with the exciting range of movies on offer on your flight.

 


 

Virgin Australia Food

Virgin Australia Meal Options

The Virgin Australia menu varies depending on the type of flight and class flying in. Example menus can be found on the Virgin Australia website. Passengers on domestic flights flying in economy will receive complimentary food, which will depend on the time of day and duration of the flight. Business class passengers on domestic flights will receive gourmet food including hearty breakfast options, light snacks throughout the flight and on flights over 2 hours 45 minutes, a three-course meal for lunch or dinner. Economy passengers on international short haul flights can choose from a variety of hot meals, salads and snacks. Sample menus for breakfast, lunch and dinner can be found on the Virgin Australia website.

On international long haul flights, all food and drink is complimentary. Meals and snacks will be served throughout your flight, with the timing varying depending on the duration and departure time of your flight. Sample menus can be found on the Virgin Australia website, for each route and class flying.

 

Virgin Australia Special Dietary Requirements

Passengers with special or different dietary needs can order a meal to suit their needs and requirements for their flight. If there are no meal options that are suitable, then passengers are welcome to bring their own food on board. Special meals are only available on International Long Haul flights, and must be ordered at the time of booking, or at least 48 hours before your scheduled flight departure time. The following is a list of all the special meals available to order:

  • Baby Meal (BBML)
  • Bland Meal (BLML)
  • Child’s Meal (CHML)
  • Diabetic Meal (DBML)
  • Gluten Free Meal (GFML)
  • Low fat / Low cholesterol Meal (LFML)
  • Asian Vegetarian Meal(AVML)
  • Lacto-ovo vegetarian Meal (VLML)
  • Kosher Meal (KSML)
  • Hindu Meal (HNML)
  • Muslim Meal (MOML)
  • Low Salt Meal (LSML)
  • Low lactose (NLML)
  • Fruit Platter (FPML)
  • Low calorie Meal (LCML)
  • Seafood meal (SFML)
  • Vegetarian Jain meal (VJML)
  • Raw vegetariam (RVML)

 

Virgin Australia Drinks & Alcohol

Virgin Australia offer a broad drinks service on board their flights, from premium Australian beers, wines and spirits but also non-alcoholic beverages including soft drinks, juices, coffee and teas. On some flights, selected drinks will be provided for passengers free of charge, depending on the class flying.

 


Virgin Australia Route Map

virgin australia route map

Popular Routes

 

Sydney  dark grey plane icon Denpasar

 

Gold Coast dark grey plane icon  Sydney

 

Sydney  dark grey plane icon  Dunedin

 

Newcastle  dark grey plane icon  Shanghai

 

Melbourne  dark grey plane icon  Sydney

 

Hamilton Island  dark grey plane icon  Sydney

 
 
 
dark grey plane icon

The Fleet

 

Airbus A330-200

 

Boeing 777-300ER

 

 

 

 

 

 

Boeing 737-700


Embraer E-190AR

 

 

 

 

 

Boeing 737-800

 
 

 

 

 

 

Sydney International Airport 

HUB Airport

 

Sydney Airport is the major airport serving Sydney and is the hub airport for Qantas, Jetstar Airways, Regional Express Airlines, Virgin Australia and Tigerair Australia. Other airlines which fly to and from this airport include Emirates, Etihad Airways, Garuda Indonesia, Fiji Airways (formerly Air Pacific), Hainan Airlines, Japan Airlines, Jetstar Airways, Fly Corporate , Samoa Airways and many others. 

 

sydney airport aerial view

 

 

 

 

 

 

Alternative Airlines to Virgin Australia

 


Virgin Australia News

12th June 2018

Large number of flights to be operated by Virgin Australia on Hong Kong Airlines behalf

Virgin Australia is expanding its codeshare agreement with Hong Kong Airlines. The new terms of the codeshare will see 26 routes operated by Virgin Australia on Hong Kong Airlines behalf. These routes will cover domestic services within Australia and Trans-Tasman routes. The existing service between Sydney Airport (HYD) and Hong Kong International Airport (HKG) will now operate under an HX-code as well.

Here is a list of Hong Kong services operated by Virgin Australia:

  • From Gold Coast Airport (OOL) — Canberra
  • From Melbourne Airport (MEL) — Canberra, Hamilton Island, Hobart, Launceston, Mildura,
  • From Sydney Airport (SYD) — Adelaide, Auckland, Brisbane, Canberra, Coffs Harbour, Darwin, Hamilton Island, Hobart, Launceston, Perth, Port Macquarie, Queenstown and Tamworth

 

6th June 2018

Virgin Australia And Hainan Airlines Sign New Codeshare Agreement

The new agreement will streamline the flight experience for people flying between Australia and China.

Virgin Australia has entered into a new codeshare agreement with Hainan Airlines to improve connectivity between Australia and mainland China. The new codeshare agreement will go into effect starting on July 2, with tickets going on sale on the June 21.

The new agreement will streamline the flight experience for people flying between Australia and China. Passengers of both airlines will enjoy expanded destinations and expanded frequent flyer benefits when traveling in this network. Velocity Frequent Flyer and Fortune Wings Club will both acknowledge these codeshare flights.

Members of both airline loyalty programs will also enjoy more benefits when they fly on any Hong Kong Airlines-operated flight that is not flying to or from North America. Members will also be able to access airport lounges operated by Virgin Australia, Hainan Airlines and Hong Kong Airlines based on their membership status.

Part of the new codeshare agreement also includes some flights on Beijing Capital Airlines and Tianjin Airlines. This portion of the agreement allows rewards members to earn rewards on flights between Australia, New Zealand and Greater China.

Members of either reward program will have different benefits based on which airline they are flying, where their flights are originating from, their destination and their membership level. Members should review the terms of their membership before flying to ensure that they book the right flights from the right airlines to earn the most benefits with their program.

 

4th June 2018

Virgin Australia increase perks available on Hong Kong Airlines and Hainan Airlines

Due to the expansion of the partnership between the airlines, from the beginning of July 2018, some Hong Kong Airlines and Hainan Airlines frequent flyers will gain access to airport lounges. Virgin Australia's Velocity Gold and Platinum frequent flyers will be able to enjoy lounge access on some of these airlines routes, however, many flights, in particular, those between Australia and Greater China, Velocity Gold and Platinum members will remain unable to take advantage of this perk.

 

On the other hand, benefits like priority check-in, priority boarding, and extra checked baggage are more widely available and will be offered on Beijing Capital Airlines and Tianjin Airlines too, as Virgin Australia also expands its codeshare network to cover more destinations in Greater China. Virgin Australia will strengthen their partnership by codesharing on Hainan Airlines' flights from Sydney to Xi'an, Changsha and Haikou; from Melbourne to Xi'an and Changsha; from Brisbane to Shenzhen and from Cairns to Shenzhen, which travellers will be able to book on a VA flight number. This will allow frequent flyers to collect more and more points.

 

On all Hong Kong Airlines flights, excepting those between Hong Kong and North America, benefits for Velocity Silver members will include priority check-in and an additional checked bag of 32kg in business class or 23kg in economy class. Velocity Gold and Platinum cardholders will receive priority boarding as well as those perks, plus access to Hong Kong Airlines' lounges in Hong Kong, such as the airline's modern Club Autus Lounge.

 

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