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PNG Air is an airline from Papua New Guinea that flies scheduled passenger flights. The airline is based at Jacksons International Airport (POM), Port Morseby and mainly flies domestic flights within Papua New Guinea, as well as a small number of international flights to destinations within Australia. Overall, the airline flies to more than 25 destinations.
PNG Air launched in 1987 under the name Milne Bay Air and initially offered charter flights. In 1997, the airline rebranded as Airlines PNG and began operating its first scheduled passenger flights to various destinations in Papua New Guinea. The airline rebranded again in 2015 to PNG Air, which is what it's known as today. PNG Air is one of the top choices for domestic flights within the country, with more domestic destinations within its route network than any other airline in the country.
PNG Air also flies contracted charter flights for corporate clients.
You can easily book PNG Air flights through Alternative Airlines, simply use the search bar at the top of the page. We let you pay the way you want, whether that's in Papua New Guinean kina or Australian dollar.
With PNG Air flights, passengers are entitled to one item of free carry-on baggage. Checked baggage rules vary depending on your route.
On board a PNG Air flight, passengers are entitled to one item of free carry-on baggage with a maximum weight of 7 kg (15 lbs). This baggage must not exceed the overall dimensions of 105 cm (41") (l + w + h).
Passengers flying domestically within Papua New Guinea Air are entitled to 16 kg (35 lbs) of free checked baggage.
Passengers connecting to or from an international flight from another carrier are entitled to 23 kg (50 lbs) of free checked baggage.
All baggage must not exceed the overall dimensions of 158 cm (62") (l + w + h) and, if excess baggage is purchased, no one piece of baggage can weigh more than 32 kg.
Online and airport check-in is available for PNG Air flights. Opening and closing times vary.
Passengers can check in online for their PNG Air flight by using the PNG Air check-in page and finding their booking on the 'Manage my booking' section. Passengers will need to enter their surname and booking reference. You'll need to check in 1 hour before the scheduled departure of your PNG Air flight. If you don't have baggage to check in, arrive at the airport no later than 30 minutes before the departure.
Passengers must check in at the airport of departure to complete check-in for their PNG Air flight. To ensure that passengers give themselves enough time to check in, drop off any checked baggage and pass security, it's recommended that you check in between 2 hours and 30 minutes before your scheduled departure. Gates close promptly 30 minutes before departure.
Passengers at check-in must present ID at check-in. ID can be in the form of personal ID, a pre-arranged password or a printed version of the PNG Air e-ticket.
PNG Air only has one cabin class: Economy.
Economy Class is the only cabin class that PNG Air offer. During the flight, passengers will experience exceptional service from the cabin crew, along with comfortable and spacious seating arrangements.
Seats are set out in a 2 x 2 formation. The Economy Class cabin will have 36 or 72 seats, depending on which aircraft is flown. Each seat offers 30–31" (76–78 cm) of seat pitch.
PNG Air offers a number of different fares in Economy Class, each with different benefits. Check out our table below to read more about each fare and its perks.
The airline doesn't have an in-flight entertainment system on its flights. However, each passenger is provided with the latest copy of the airline's in-flight magazine, which various interesting articles, including guides to PNG Air's tourist spots.
There's no WIFI system onboard PNG Air flights.
Passengers can enjoy a range of snacks and drinks, served by the airline's cabin crew. This includes a choice of tea, coffee, water and more.
Food and drink are served as complimentary.
PNG Air isn't a member of any frequent flyer program at this time.
Previously, the airline was a member of the Velocity frequent flyer program. This allowed PNG Air passengers to earn and spend Velocity points on PNG Air flights and a number of partner companies and partner airlines, including tigerair, Hainan Airlines, Alitalia, Singapore Airlines, SilkAir and more.
The airline operates an extensive domestic network within Papua New Guinea, connecting major cities and hubs, including Buka, Port Moresby, Lae, Goroka, Mount Hagen, and Madang. Australia is the only international country that the airline flies to, connecting Papa New Guinea with Cairns.
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Jacksons International Airport (POM) is an international airport in Papua New Guinea and is the main hub for PNG Air. The airport is the largest and busiest airport in Papua New Guinea and the main gateway into the country. PNG Air has used Jacksons International as its main hub since it launched scheduled flights in 1997. The airport has one runway and two terminals — one domestic terminal and one international terminal. PNG Air mainly flies from the domestic terminal but does use the international terminal for flights to Australia.
The airline operates a fleet of regional jets, with a mix of ATR 72-600s and Dash 8-100s. The airline has more than 20 aircraft within its fleet overall. PNG Air has an order in place with ATR with plans to phase out the older Dash 8 aircraft over the next 5 years and replace them with the ATR.
On most fares, PNG Air flights are non-refundable if cancelled. This means that if a passenger needs to cancel their flight, they'll lose their money.
The only fare that allows passengers to cancel their flight for a refund is the Corporate Advantage fare. This allows passengers to cancel their flight for a full refund (minus the administration fee) up to 14 days before their flight is scheduled to depart.
At Alternative Airlines, you can add Cancellation Protection to any PNG Air flight, which will entitle you to a full refund regardless of which fare you've purchased. Cancellation Protection covers you for a refund if you need to cancel your flight due to any of the emergency circumstances that are set out in the terms and conditions, including scheduled airline failure, adverse weather, job relocation and more.
Cancellation Protection brings added peace of mind whenever you book a PNG Air flight.
6th April 2020
The airline announced that domestic operations would resume from 6th April 2020, following the suspension of flights during Covid-19. PNG Air started with domestic operations, resuming flights within Papua New Guinea.