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PNG Air

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About

PNG Air is an airline from Papua New Guinea that flies scheduled passenger flights. The airline is based at Jacksons International Airport (POM), Port Morseby and mainly flies domestic flights within Papua New Guinea, as well as a small number of international flights to destinations within Australia. Overall, the airline flies to more than 25 destinations.

*Please note services to Australia are currently not operating due to Australia's border closures as a result of the COVID-19 pandemic.

PNG Air launched in 1987 under the name Milne Bay Air and initially offered charter flights. In 1997, the airline rebranded as Airlines PNG and began operating its first scheduled passenger flights to various destinations in Papua New Guinea. The airline rebranded again in 2015 to PNG Air, which is what it's known as today. PNG Air is one of the top choices for domestic flights within the country, with more domestic destinations within its route network than any other airline in the country.

PNG Air also flies contracted charter flights for corporate clients.

Book PNG flights

You can easily book PNG Air flights through Alternative Airlines, simply use the search bar at the top of the page. We let you pay the way you want, whether that's in Papua New Guinean kina or Australian dollar.


Destinations

Domestic Destinations

The airline operates an extensive domestic network within Papua New Guinea, connecting major cities and hubs, including Buka, Port Moresby, Lae, Goroka, Mount Hagen, and Madang.

CITY AIRPORT
Alotau Gurney Airport (GUR)
Buka Buka Airport (BUA)
Daru Daru Airport (DAU)
Goroka Goroka Airport (GKA)
Hoskins Hoskins Airport (HKN)
Kavieng Kavieng Airport (KVG)
Kieta Kieta Airport (KIE)
Kiunga Kiunga Airport (UNG)
Lae Lae Airport (LAE)
Lihir Island Lihir Island Airport (LNV)
Losuia Losuia Airport (LSA)
Madang Madang Airport (MAG)
Misima Misima Airport (MIS)
Moro Moro Airport (MXH)
Mount Hagen Mount Hagen Airport (HGU)
Popondetta Girua Airport (PNP)
Port Moresby Jacksons International Airport (POM)
Rabaul Rabaul Airport (RAB)
Tabubil Tabubil Airport (TBG)
Tari Tari Airport (TIZ)
Tufi Tufi Airport (TFI)
Vanimo Vanimo Airport (VAI)
Wapenamanda Vanimo Airport (VAI)
Wewak Wewak Airport (WWK)

International Destinations

Australia is the only international country that the airline flies to, connecting Papa New Guinea with Brisbane, Adelaide, Perth and Sydney.

COUNTRY CITY AIRPORT
Australia Adelaide Adelaide Airport (ADL)
Brisbane Brisbane Airport (BNE)
Perth Perth Airport (PER)
Sydney Sydney Airport (SYD)

Baggage

Carry-on Baggage

Passengers are entitled to one item of free carry-on baggage with a maximum weight of 7 kg (15 lbs). This baggage must not exceed the overall dimensions of 105 cm (41") (l + w + h).

Checked Baggage

Passengers flying domestically within Papua New Guinea are entitled to 16 kg (35 lbs) of free checked baggage.

Passengers connecting to or from an international flight from another carrier are entitled to 23 kg (50 lbs) of free checked baggage.

All baggage must not exceed the overall dimensions of 158 cm (62") (l + w + h) and, if excess baggage is purchased, no one piece of baggage can weigh more than 32 kg.


Economy Class

Economy Class is the only cabin class that PNG Air offer. During the flight, passengers will experience exceptional service from the cabin crew, along with the comfortable and spacious seating arrangements.

Seats

Seats are set out in a 2 x 2 formation. The Economy Class cabin will have 36 or 72 seats, depending on which aircraft is flown. Each seat offers 30–31" (76–78 cm) of seat pitch.

Fares

PNG Air offers a number of different fares in Economy Class, each with different benefits. Check out our table below to read more about each fare and their perks.

THE WILD
FARE
VALUE FLEXI CORPORATE
ADVANTAGE
FLIGHT OR DATE CHANGE
PERMITTED?
Up to 48 hours before flight w/ a fee Up to 24 hours before flight w/ a fee Up to 1 hour before flight w/ a fee Up to 1 hour before flight, for free
NAME CHANGE PERMITTED? No For a fee For a fee For free
ROUTE CHANGE PERMITTED? No No No For a fee
REFUNDABLE? No No No Up to 14 days before the flight (minus administration fee)
PAYMENT OF FLIGHT Instant purchase Must be paid within 24 hours Must be paid within 24 hours Must be paid within 24 hours

Check-in

Online Check-in

Passengers can check-in online on for their PNG Air flight by using the PNG Air check-in page and finding their booking on the 'Manage my booking' section. Passengers will need to enter their surname and booking reference.

Airport Check-in

Passengers must check-in at the airport of departure to complete check-in for their PNG Air flight. The check-in deadline will differ from airline to airline. Passengers must make sure they give enough time to check-in, drop off any checked baggage and pass security.

Passengers at check-in must present ID at check-in. ID can be in the form of personal ID, a pre-arranged password or printed version of the PNG Air e-ticket.


In-Flight Entertainment

The airline doesn't have an in-flight entertainment system on its flights. However, each passenger is provided with the latest copy of the airline's in-flight magazine, which various interesting articles, including guides to PNG Air's tourist spots.


WIFI

There's no WIFI system onboard PNG Air flights.


Food

Passengers can enjoy a range of snacks and drinks, served by the airline's cabin crew. This includes a choice of tea, coffee, water and more.

Food and drink are served as complimentary.


Frequent Flyer

PNG Air isn't a member of any frequent flyer program at this time.

Previously, the airline was a member of the Velocity frequent flyer program. This allowed PNG Air passengers to earn and spend Velocity points on PNG Air flights and a number of partners companies and partner airlines, including tigerair, Hainan Airlines, Alitalia, Singapore Airlines, SilkAir and more.


Airline Alliance

PNG Air isn't a member of any airline alliance. However, the airline has a codeshare agreement with Virgin Australia, which allows them to offer flights to destinations in Australia.


Hub Airport

Jacksons International Airport

Jacksons International Airport (POM) is an international airport in Papua New Guinea and is the main hub for PNG Air. The airport is the largest and busiest airport in Papua New Guinea and the main gateway into the country. PNG Air has used Jacksons International as its main hub since it launched scheduled flights in 1997. The airport has one runway and two terminals — one domestic terminal and one international terminal. PNG Air mainly flies from the domestic terminal but does use the international terminal for flights to Australia.

The only other airline to use Jacksons International Airport as a hub is Air Niugini.


Fleet

The airline operates a fleet of regional jets, with a mix of ATR 72-600s and Dash 8-100s. The airline has more than 20 aircraft within its fleet overall.


Alternative Airlines

Other airlines that fly within and out of Papua New Guinea are Air Niugini, Qantas and Philippine Airlines.

Air Niugini logo Qantas logo Philippine Airlines logo


Cancellation Policy

On most fares, PNG Air flights are non-refundable if cancelled. This means that if a passenger needs to cancel their flight, they'll lose their money.

The only fare that allows passengers to cancel their flight for a refund is the Corporate Advantage fare. This allows passengers to cancel their flight for a full refund (minus the administration fee) up to 14 days before their flight is scheduled to depart.

At Alternative Airlines, you can add Cancellation Protection to any PNG Air flight, which will entitle you to a full refund regardless of which fare you've purchased. Cancellation Protection covers you for a refund if you need to cancel your flight due to any of the emergency circumstances that are set out in the terms and conditions, including scheduled airline failure, adverse weather, job relocation and more.

Cancellation Protection brings added peace of mind whenever you book a PNG Air flight.


News

6th April 2020

Airlines in Papua New Guinea resume domestic operations

The airline announced that domestic operations would resume from 6th April 2020, following the suspension of flights during Covid-19. PNG Air started with domestic operations, resuming flights within Papua New Guinea.


FAQs

What's the difference between PNG Air and Airlines PNG?

Airlines PNG, or Air PNG, was the name that PNG Air used to use before it rebranded in 2015. The airline originally launched as Milne Bay Air. It rebranded to Airlines PNG in 1997 and then rebranded again as PNG Air in 2015. Some people still refer to PNG Air as Air PNG to this day.

Where does PNG Air fly to?

PNG Air flies to a number of destinations within Papua New Guinea, including Buka, Daru, Lae, Goroka, Moro, Tufi, Vanimo, Wewak, Aropa and more. It also flies international flights to Merauke and Sentani in Indonesia.