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Baggage Policy

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Please note that the following information is a guide and will be confirmed during the booking process.

Carry-on Baggage

Economy: Passengers flying Economy are permitted 1 x carry on bag, weighing a maximum of 7kgs.

Business: Passengers travelling in Business Class are permitted 2 x carry on bags, weighing a maximum of 7kg each.

Please note that each piece of hand luggage should be restricted to 35 x 55 x 25cm, which applies to all classes travelling in.

Checked Baggage

Economy: Passengers flying Economy are permitted 1 x carry on bag, weighing a maximum of 7kgs.

Business: Passengers travelling in Business Class are permitted 2 x carry on bags, weighing a maximum of 7kg each.

Please note that each piece of hand luggage should be restricted to 35 x 55 x 25cm, which applies to all classes travelling in.

Cabin Classes

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Air Mauritius passengers can fly in Economy, Premium Economy and Business class.

Economy Class

Air Mauritius' Economy Class prides itself with space and a range of onboard services to ensure you have a relaxing flight journey.

Economy Class Facilities

Food is served as part of your Economy Class experience with a chef-designed menu which features an assortment of main courses and drinks.

Onboard entertainment is also available, showing the latest movies and music albums for you to enjoy.

Economy Class Seats

Spacious seating can be enjoyed with 79cm (31 inches) on a variety of Air Mauritius' Airbus fleet.

Select Your Economy Class Seats

Do you prefer a window seat or exit row seat? You can pre-book your preferred seat when you purchase your Air Mauritius ticket through Alternative Airlines. Find out more here.

Premium Economy

Premium Economy is only available only on flights operated by Air Mauritius' codeshare partner Air France, on the Paris – Mauritius – Paris route.

Premium Economy Class Facilities

The entertainment system features wide interactive video screen with a noise-reducing headset offering high-quality hi-fi sound. High-quality service onboard also includes self-service buffet offering mini sandwiches and ice-creams. Cocktails, wines and Champagne are served at no extra charge.

To make your travel hassle-free at the airport, you have access to priority check-in counters, extra luggage allowances, priority delivery of your checked baggage.

Premium Economy Class Seats

With the wide seats having greater recline and more legroom you can relax in comfort.

Business Class

Business Class Facilities

You'll enjoy a personalised cabin service, and your meals will give you a fine taste of Mauritian cuisine, rich in flavour and variety.

For your relaxation: a selection of high digital quality, multilingual feature movies and the latest international albums.

What are the Business Class Seats Like?

Spend your time in flight seated in one of the new generation lie-flat seats on the Airbus A340/A330 aircraft. With a 152 cm (60-inch) pitch, these seats offer you the privacy and convenience of a personal cocoon. They can be adjusted by remote control and offer a massage option as well as inflatable lumbar pouches for additional comfort.

First Class

Air Mauritius does not currently have a first class on their planes.

In-flight Entertainment & WIFI

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In both Business and Economy Class on the Airbus A330/A350/A330neo aircraft, individual screens and headsets are available.

TV & Movies

Enjoy a range of TV and film options. Choose from the latest releases to the classics.

Games & Music

On board the A350, the A330neo and the A330-200, video games for one or more players are also now available. There is also a broad music selection, offering songs and albums by a variety of artists from around the world.

WIFI

WiFi is available (for a fee). You can access onboard Wi-Fi easily using your personal device to purchase internet access.

Wi-Fi is free for Business class passengers and KestrelFlyer Gold members.

How much does Wi-Fi cost?

The fee starts from USD 9.95 for one hour. Wi-Fi for the full flight is USD 19.95. But please note that these prices are subject to change at any time.

Food & Drink

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Air Mauritius offers a number of food and drinks onboard that can be purchased at a small cost.

Meal Options

On international flights, Air Mauritius offers all passengers complimentary snacks/drinks/meals.

Special Dietary Requirements

Special meals to conform to specific dietary, religious and medical requirements (including vegetarian meals) are available. Special meals should be ordered at the time of booking, or requested at least 24 hours before departure (48 hours for kosher meals). When you book through Alternative Airlines, it is easy to request a special meal, or you can contact our customer service team after you have made your booking to arrange this.

Special dietary meal options available for pre-booking are as follows:

Child Meal

Children’s Meal

Dietary Meal

Gluten Intolerant Meal

Low lactose Meal

Low fat Meal

Low Calorie Meal

Diabetic Meal

Bland Meal

Fruit Platter Meal

Vegetarian Meal

Vegetarian vegan Meal

Vegetarian lacto-ovo Meal

Vegetarian oriental Meal

Religious Meal

Kosher Meal

Muslim Meal

Vegetarian Jain Meal

Check-In

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Air Mauritius has check in available online and at the airport and the times at which it opens and closes will vary depending on whether you're flying domestically or internationally.

Online Check-in

Passengers can check in for their flights online via the Air Mauritius website. Passengers will need their e-ticket number and personal information to be able to check-in, and will then need to print out the boarding pass.

Online check-in opens 30 hours before travel, and closes 2 hours prior to the flight departure time (apart from departures from Mumbai where the online check-in window is 30 hours to 4 hours before your flight).

Airport Check-in

To complete check-in at the airport, visit the Air Mauritius check-in desk to start the process. For international flights and at international airports, passengers must check in at least 3 hours before your flight. Passengers who have premium check-in can fast-track the queues and head straight to the special check-in counter for business class passengers.

Frequent Flyer Programme

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Air Mauritius' frequent flyer programme is called Kestrelflyer; passengers accumulate miles every time they fly with Air Mauritius, and can earn a host of privileges. Depending on the number of miles flown, members can enjoy a number of benefits, including free tickets, upgrades, additional baggage allowance, and much more.

Kestrelflyer offers Red (the starting status), Silver (24,000 qualifying miles within a 36-month period) and Gold ( 100,000 qualifying miles within a 36-month period) accounts.

Find out how you can earn you Kestrelflyer frequent flyer points when you book your Air Mauritius tickets through Alternative Airlines here.

Airline Alliance

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Air Mauritius is one of the founding members of the Vanilla Alliance. The Vanilla Alliance was formed in September 2015 to improve the air network across the Indian Ocean region. The alliance aims to provide more affordable fares through optimised of codesharing.

Codeshare Agreements

Under the airline's codeshare agreements, some flights may be ticketed by Air Mauritius, but the flight will be operated by another airline, because the two airlines are in partnership. Air Mauritius has codeshare agreements with the following airlines: Air Austral, Air India, Emirates, Singapore Airlines, Virgin Australia, Air France, Hong Kong Airlines, Malaysia Airlines, South African Airways, Air Madagascar, and Kenya Airways.

Special Services

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Did you know? Alternative Airlines can arrange special services for you when you fly. When you book your ticket, you can add a note regarding any special assistance required, and we will pass this information on to the airline. Find out more here.

Flying with Babies

Infants, less than 2 years of age and without a separate seat, can fly on the lap of an adult for 90% of the applicable adult fare.

InfantsThe infant’s free baggage allowance includes: Infant carrying basket (carry on) + baby food to be consumed in-flight + 1 piece up to 23 kg on international flights (checked baggage). 5 kg of checked baggage is allowed on flights between Mauritius and Rodrigues.

There are cots available on international flights. Due to the limited number of cots available onboard, these should be requested when you book your flight. Cots are suitable for infants up to 12 months old, and/or weighing up to 11 kg, and up to 74 cm tall.

Flying with Children

Children above the age of 2 must have a seat booked (25-33% of the fare of an adult, route depending).

Passengers may use a Child Restraint Device, such as a car seats or upper torso harnesses - it is important to inform the airline at the time of booking.

Your infant’s/ child’s stroller will be taken at the gate prior to boarding to be checked-in, and will be placed in the hold. It will then be delivered on arrival, at the aircraft door.

Top Tip: You can discover more information and travel advice in our guides to flying with an infant and flying with a child.

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Destinations that Air Mauritius flies to

Air Mauritius flies to many destinations including Perth, Beijing, Chengdu, Shanghai, Paris, Hong Kong, Banglore, Chennai, Delhi, Mumbai, Nairobi, Antananarivo, Kuala Lumpur, Rodrigues, Saint-Denis, Saint-Pierre, Singapore, Cape Town, Duban, Johannesburg and London.

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