Passengers are permitted 1 x carry-on bag, weighing a maximum of 10kg. It must fit within the dimensions of 55 x 45 x 20cm.

Your free checked baggage allowance will be indicated on your ticket and booking confirmation, however, you can use the following guidelines for each cabin:

For long-haul flights:

Loisirs cabin: 25kg

Confort cabin: 35kg

Club Austral cabin: 40kg

For flights between Reunion and Guangzhou:

Loisirs cabin: 2 x 23kg

Confort cabin: 2 x 23kg

Club Austral cabin: 2 x 32kg

For regional flights:

Loisirs cabin: 25kg

Confort cabin: 30kg

Club Austral cabin: 40kg

For flights between Saint-Pierre and Rodrigues:

15kg

Any item of checked luggage should not exceed 180 x 80 x 40 cm.

The Economy class on this airline is branded and called Loisirs, which provides a cheap, economic and stylish flight.

Economy Class Facilities

Passengers receive a pillow and blanket on their flights to allow for a more comfortable and relaxing sleep. There will also be an amenities kit containing headphones, toothbrush, eye mask and socks. Passengers in economy can enjoy the entertainment system from their personal 23 inch personal sreen.Drinks and food are offered during the flight.

Economy Class Seats

Passengers get 83cm of legroom in economy class seats, with a 115 degree recline.

Confort is this airlines name for their premium economy class, which provides flyers with a comfortable and refined flying experience. This provides a high-standard service for your flight at a great price.

Premium Economy Class Facilities

Upon boarding, passengers will receive a glass of champagne, or non-alcoholic beverage should you prefer. Passengers will also enjoy a high-quality meal, if the duration of their flight allows for it. Passengers in premium economy also enjoy priority check-in, and priority checked baggage reclaim.

On long haul flights, Confort Class passengers will have access to the airport lounges at Saint-Denis Roland Garros and Paris CDG airports.

Premium Economy Class Seats

Premium economy seats are more spacious and more luxurious, allowing you to relax more easily during your flight.

Club Austral is the name for this airlines’ business class, and provides an experience which is prestigious and intimate.

Business Class Facilities

Passengers can enjoy inflight entertainment from their personal 26-inch screen, including movies, music and games (newspapers and magazines are also available on request). There is no need to have to search for a flight attendant or call out in business class, simply use your remote control to request their attention.

A world-class meal is served on board, providing your flight duration is long enough. This will include many different options, and be served alongside a premium drinks menu.

In Club Austral, there is a personal cloakroom service and a premium amenity kit. As with premium economy, passengers in business can also enjoy the airport lounges at Saint-Dennis Roland Garros, Reunion and Paris CDG, along with priority check-in, boarding and baggage reclaim.

What are the Business Class Seats Like?

Seats in business have a 180 degree recline, meaning it converts into a flat bed of 186cm. More space between rows means you enjoy your own personal space.

There is currently no first class facilities available with this airline. For a premium experience which is closest to first class, passengers should choose Club Austral, this airlines’ business class.

Passengers have the option to check-in online for their flights. This service opens 24 house before your flight, closing 1 hour before.

Passengers can also choose to check-in at the airport. Your ticket will provide you details with the check-in open and closing time, so be sure to allow plenty of time to arrive at the airport. As a guide, you can use the following:

Long Haul flights: opens 3 hours before flying, closing 1 hour before.

Regional flights: opens 3 hours before flying for B777, 2 hours before for B737 and 1h30 for ATR, closing 45 hour before.