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Air Madagascar

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Baggage Policy

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Carry-on Baggage

Baggage allowance depends on both the cabin class, fare, and route being operated. Generally, the airline will allow between 5–12 kg in Economy, 8–18 kg in Premium Economy and 10–8kg in Business Class.

The maximum dimensions of cabin luggage piece are : L + w + h = 115 cm

Regional Flights: Economy passengers are permitted 1 carry-on bag weighing no more than 5kg, Premium passengers are permitted 1 carry-on bag weighing no more than 8kg and Business passengers are permitted 1 carry-on bag weighing no more than 10kg.

Domestic Flights: Economy passengers are permitted 1 carry-on bag weighing no more than 8kg. Premium and Business passengers are permitted 1 carry-on bag weighing no more than 10kg.

Long Haul Flights: Economy passengers are permitted 1 carry-on bag weighing no more than 12kg. Premium and Business passengers are allowed 2 pieces of carry-on bags with a maximum combined weight of 18kg.

In addition, one personal item is also allowed. This could be a purse (not a bag), slimline laptop, camera, suitcase.

Checked Baggage

Business Class passengers are allowed 32 kg on all Air Madagascar flights.

Passengers in economy class on long-haul and regional flights are allowed 23 kg, and 20 kg on domestic flights (except for tickets at promotional or discounts).

Regional + Economy:

1 x 10kg bag for Pulse Fare and Favorites Fare holders.

1 x 20kg bag for Discovery Fare and Libertalia Fare holders.

Domestic + Economy:

1 x 30kg bag for routes between Madagascar, Mauritius and Johannesburg.

2 x 23kg bags for all other routes

Long Haul + Economy:

2 x 23kg bags

Regional + Premium - 1 x 23kg bag

Domestic + Premium - 2 x 23kg bags

Long Haul + Premium - 2 x 23kg bags

Regional + Business - 1 x 32kg bag

Domestic + Business - 2 x 32kg bags

Long Haul + Business - 2 x 32kg bags

Cabin Classes

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Air Madagascar offers three class types: Economy, Premium Economy and Business Class.

Economy Class

Economy class is called "Ylang", and composed of 224 seats on the Airbus A340-300 and 156 seats on the Boeing 737-800.

Economy Facilities

To keep you entertained during your trip with us, the economy class also gives each passenger a 10.44 '' individual screen on the back of the seats.

Economy Seating

The majority of long haul flights are operated at night; relax in comfortable cushioned seating. Economy seats have 32 inches in pitch and are 18 inches in width.

Premium Economy

Premium Economy Facilities

Called "Vanilla Class", passengers travelling in the Premium Economy class will be able to benefit from a check-in at the Business counter and priority baggage handling. The premium cab has electrical outlets for your electronic device.

To keep passengers entertained, premium economy also gives each passenger a 10.44 '' individual screen on the back of the seats. Each seat also has an individual noise reducing audio headset for viewing the films. If you prefer to read, there is an individual an adjustable reading lamp on each seat.

Passengers can stay connected, as SATCOM technology means you will be able to make telephone calls during the flight.

Premium Economy Seating

The Vanilla class cabin is made up of 21 seats, reclining at 123 °, and in a configuration of 2/3/2. The spacing between the seats is 98 cm (compared to 81 cm in Economy Class).

Business Class

Called "Baobab", is the name of the Business Class on the A340-300, and is one of the best business classes offered in the Indian Ocean!

Business Class Facilities

Check-in at the exclusive Business Class counters.

Enjoy a large personal 16 "15" screen. Each seat also has an individual noise reducing audio headset for viewing the films. If you prefer to read, there is an individual an adjustable reading lamp on each seat.

Passengers can stay connected, as SATCOM technology means you will be able to make telephone calls during the flight.

Business Class Seating

The cabin offers 30 business seats configured in 2/2/2. Thanks to its fully reclining seat up to 180 °, travel as if you were in a real bed. The seats have a spacing of 1.50 m, offering you optimal comfort.

Lounge Access

Business passengers can access private lounges at airports, including the Air France lounge at Roissy-CDG Terminal 2C, the Cezanne lounge at Marseille-Provence airport, or the recently renovated Air Madagascar private lounge at the airport.

In-flight Entertainment

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TV and Film

VOD (Video on demand) is available on long-haul flights. Options include films, a wide selection of music, and games which are available to entertain passengers during the flight.

The airline also has a magazine to keep passengers entertained, with a new issue published every 2 months. There are duty-free products, including souvenirs, in the magazine that are on sale during the flight.

Wi-Fi

On-board WiFi is not currently available.

Check-In Information

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Online Check-In

Online check-in is not currently available.

Airport Check-In

On regional flights, check-in opens two and a half hours and closes one hour before scheduled departure.

On domestic flights, check-in opens two hours and closes thirty minutes before scheduled departure.

On long-haul flights, check-in opens three hours and closes one hour before scheduled departure.

Frequent Flyer Program

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The airline does not currently have a frequent flyer program that rewards its passengers for flying with the airline on a regular basis.

Airline Alliance

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Vanilla Alliance

Air Madagascar is a founding member of the Vanilla Alliance. The Vanilla Alliance is an airline alliance, formed in 2015 to improve air connectivity within the Indian Ocean region. The goals of the Vanilla Alliance include increasing air service between the islands, providing more attractive fares and optimisation through codesharing. Along with Air Madagascar, the other four members of the alliance are: Air Austral, Air Mauritius, Air Seychelles and Int'Air Îles.

Codeshare Agreements

As a member of the Vanilla Alliance, Air Madagascar has codeshare agreements with the following airlines:

Special Services

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Flying with Babies (Under 24 months)

On domestic flights, babies travel free of charge and receive a 90% discount. This also applies to international flights, if the baby is travelling on an adult's lap. Passengers can book babies in as children (child's rates) to be allocated an individual seat.

On-board, babies can have a meal and cradle - please request this when booking, at least 48 hours prior to departure.

Babies travelling on parents' laps receive a baggage allowance of 10kg. There is no charge for transporting pushchairs and strollers. When checking in these will be labelled as a hold item, but can be used as far as boarding.

Flying with Children (2 to 11 years)

Children receive a minimum discount of 33% (according to the flight). Children have the same baggage allowances as an adult, for hand baggage and hold baggage. Children will be served a children's meal. Please request this when booking, at least 48 hours prior to departure.

Flying with Animals

Flying with animals is permitted. The airline will need to be informed at the time of booking - this can be completed during the booking process or by contacting our customer service team.

In the cabin: in addition to cabin allowance, pets in their container/cage are allowed with a maximum weight of 05Kg. Fees apply - guide dogs are excluded from fees.

In the hold: Included in the hold allowance - excess weight will be charged at the normal rate. Fees apply.

Special Assistance

Special assistance is available for disabled passengers and those with reduced mobility. Please contact our customer service team no later than 48 hours before departure so that we can inform the airline of your needs. You can also complete the ‘Special Requests’ form during the booking process.

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Destinations that Air Madagascar flies to

AirMadagascar flies to a number of destinations both domestically and internationally. These include to Anstsalova, Besalampy, Maintirano, Manja, Morombe, Nosy Be, Sainte-Marie, Paris, Port Louis, Johannesburg, Saint-Denis and many more.

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