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Baggage Policy

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Tsaradia has a different baggage policy for carry-on and checked baggage policy.

Carry-on Baggage

Every passenger is entitled to one piece of carry-on baggage and a personal item. Carry-on baggage cannot exceed a total dimension of 115cm (L + W + H) and the total maximum weight depends on the cabin class.

Loisirs Class passengers' carry-on baggage cannot weigh heavier than 5kg, whereas Privilège Class passenger receives 10kg carry-on baggage allowance.

An infant has a free baggage allowance of 10kg.

Personal items can be items such as a camera, a laptop bag and a handbag. Any prohibited items including any fluid exceeding 100ml and sharp object, otherwise, these items will be confiscated by airport security.

Checked Baggage

Légèreté: No checked baggage allowance

Liberté, Découverte, Coup de cœur, Roso é !: One piece of free 20kg checked baggage

Privilège: One piece of free 30kg checked baggage

Excess baggage can be added to the booking during the booking process or speak to our customer service team for assistance.

Check-in

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If you're flying with Tsaradia, you can only check-in at the airport.

Online Check-in

Online check-in isn't available for the airline. All passengers must check-in at the airport.

Airport Check-in

Passengers can check-in at the airline check-in counters between two hours to 45 minutes before the scheduled departure time. Checked baggage can be dropped off at the time of check-in.

Passengers are advised to arrive at the airport two hours before the scheduled departure time. Failure to check-in before the check-in deadline may result in denied boarding or loss of fare.

Any passengers requiring assistance at the airport or on the aircraft should arrive 2.5 hours before the established departure time.

Frequent Flyer Program

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Mycapricorn is the frequent flyer programme for Tsaradia and it's partners, Air Madagascar and Air Austral.

Mycapricorn

Members can earn points when travelling with Tsaradia, Air Madagascar or Air Austral.

Mycapricorn splits into four different card levels, Essentiel, Abonné, Premium and Exclusive. Each tier would offer passengers different levels of benefits including lounge access, priority check-in and boarding, seat selection, personalised gifts, free upgrade and many more.

Visit the Mycapricorn website for more information.

Airline Alliance

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Tsaradia isn't part of an airline alliance.

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Destinations that Tsaradia flies to

As of February 2021, Tsaradia is flying to 15 domestic destinations in Madagascar such as Ambatondrazaka, Antsiranana, Maroantsetra, Sainte Marie and Taolagnaro. Details are shown on the table below.

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