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About Royal Brunei Airlines

Royal Brunei Airlines is the national flag carrier airline of the Brunei Darussalam, headquartered in Bandar Seri Begawan.

 

Royal Brunei Airlines has a hub airport at Brunei International Airport, close to Bandar Seri Begawan.

 

Royal Brunei Airlines flies to many destinations including Bali, Bandar Seri Begawan, Bangkok, Dubai, Ho Chi Minh City, Hong Kong, Jakarta, Jeddah, Kota Kinabulu, London, Manila, Melbourne, Shanghai, Sinagpore and Surabaya. Royal Brunei Airlines has codeshare agreements with Cathay Pacific, Garuda Indonesia, Malaysia Airlines, Thai Airways and Myanmar Airways International.

 

Royal Brunei Airlines commenced flying in 1975 and now the airline's fleet consists of Boeing 787 Dreamliners, Airbus A320s and Airbus A319s. The Boeing 787 Dreamliner has 18 seats in Business Class and 236 in Economy Class.

 

Royal Brunei Airlines has interline agreements with many airlines including China Airlines, Air France, Bangkok Airways, British Airways, Ethiopian Airlines, Emirates, Hong Kong Airlines, Japan Airlines, Jet Airways, KLM, Malaysia Airlines and many others.

 

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Royal Brunei Airlines Frequent Flyer Program

 

Royal Brunei Airlines operates a frequent flyer program called Royal Skies whereby miles can earn actual miles on every eligible Royal Brunei Airline's flights.

There are three types of membership cards:

Blue (base membership)

Silver (Silver membership)

Gold (Gold membership).

 

Miles accrued by Royal Skies members can be redeemed for free flights or seat upgrades. A free upgrade award starts from 5,000 Royal Skies miles, while redemption for a free flight starts from 15,000 miles.

The Royal Brunei Airlines 787 Dreamliner Business Class cabin features contour seats that fully recline to a flat bed with 11% larger surface than the in-flight beds of most aircraft.

 

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Royal Brunei Airlines Baggage

Carry-on Baggage

If you're flying in Business Class on Royal Brunei Airlines you're entitled to two items of carry-on baggage that must fit within the dimensions of 55 x 38 x 20cm. The combined weight of the two carry-on bags must be no heavier than 12kg and each individual piece must be no heavier than 7kg.

 

If you're flying in Economy Class on Royal Brunei Airlines you're entitled to one item of carry-on baggage that must fit within the dimensions of 55 x 38 x 20 cm. Baggage must weigh no heavier than 7kg.

 

Checked Baggage

If you're flying on Royal Brunei Airlines you're entitled to 40kg of checked baggage free of charge in Business Class and 30kg of checked baggage free of charge in Economy Class. No single item of baggage can weight heavier than 32kg and it must fit within the overall dimensions of 158cm.

 

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Royal Brunei Airlines Check-In

Online Check-In

Online check-in for Royal Brunei Airlines flights opens 48 hours before your scheduled flight time and closes 60 minutes before. To check-in online, visit the Royal Brunei Airlines online check-in page and enter your booking reference and date of travel on the check-in tab on the left-hand side of the page. 

 

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Royal Brunei Airlines News

28th October 2018

Royal Brunei Airlines adds non-stop service from Heathrow to Bandar Seri Begawan

Royal Brunei Airlines today celebrated the inagrial flight for their Heathrow to Bandar Seri Begawan service. This will be a daily service on the 787-8 aircraft.

This service will mean the airline can offer passengers a one-stop itinterary from Heathrow to Melbourne via its home hub.

Royal Brunei Airlines' CEO, Karam Chand stated "This has been a very significant day for the UK and for Asia".

“Tourism to Brunei is at a record high, and the start of our non-stop flights will help increase this even further as well as position Royal Brunei Airlines as the go-to carrier for South East Asian travel. Our daily evening departures from Heathrow are timed to allow guests to maximise time spent in the destination, with an afternoon/evening arrival. Passengers connecting to Melbourne then just have a seven-hour flight from Brunei, departing daily at 19:20 and arriving at 05:20 local time in Melbourne.”

 

28th June 2018

Royal Brunei Airlines adds a direct flight to Nanning 

Royal Brunei Airlines is in the process of promoting its new scheduled service between Nanning and Brunei. The airline commenced operations along this route on 25th June 2018 and the latest addition in the company's growth plans. This network expansion will link the country with the capital of the Guangxi Zhuang Autonomous Region in South-West China. The new service, along with Royal Brunei's current Haikou service, will operate using the new A320 NEO aircraft. This will allow passengers a full-service product with business, economy plus and economy seats and over 1,000 options for entertainment content. Due to this move, it is predicted that by November 2018, will have one of the youngest fleets in the world, with an average age of two years.

 

31st May 2018

Royal Brunei Airlines welcomes A320neo aircraft to its fleet

Royal Brunei Airlines has take a delivery of its first ever Airbus A320neo to add to its extensive list of A320 aircrafts within its fleet. The airline has been flying jets in the A320 family for more than 15 years, with six A320ceo jets currently a part of its fleet. The recent delivery of the aircraft is the first of seven A320neos that Royal Brunei Airlines have on order. Royal Brunei plan to use the aircraft to help run services within its growing regional schedule.  The Airbus A320neo has a 150 seats, with 12 business class, 18 economy plus and 120 economy.

 

23rd May 2018

Royal Brunei Airlines will start nonstop service to Heathrow in Q4

Yesterday, Royal Brunei Airlines announced it will launch a non-stop services between London Heathrow (LHR) and Brunei International Airport (BWN). The service will start on 28th October 2018 and will carry passengers on the B787 Dreamliner. The flight duration is expected to be around 14 hours.

 

The route currently operates with a stopover in Dubai, however, once Royal Brunei start this new non-stop service, the airline will drop Dubai as a stopover. The current 1 stop service takes around 18 hours, so passengers will enjoy a faster service between Brunei and Heathrow. 

 

Speaking on the matter, Royal Bunei Airlines CEO, Karam Chand, described the new Heathrow—Brunei flight as a milestone for air travel between Brunei and the UK. He added that while the Dubai stopover was good while it lasted, customers have long been asking for a direct service to the UK. 

 

10th May 2018

Royal Brunei Airlines will give away free ticket to winner of Taste of Australia challenge

Taste of Australia, an event hosted by the Australia High Commission in Brunei Darussalm, showcases great Australian food that is available to Bruneians in the Sultanate. The event is back for a second year, and this time it will be hosted by Australian chef Todd Moses.

 

Locals can take part in the Taste of Australia in Brunei Culinary Challenge, where they must present a dish that includes at least one Australian and one Bruneian ingredient. Todd Moses will be joined by Bruneian chef, Siti Kaprawi, to judge the dishes. The winner will receive a return flight ticket to Melbourne, awarded to them by Royal Brunei Airlines!

 

6th May 2018

Brunei maintains strong ties with Korea

Royal Brunei Airlines will reap the benefits of the continually developing relations between Brunei Darussalam and the Republic of Korea. This is due to an increase in the number of activities and visits in recent years. This includes international tourism: the increase of Korean tourist arrivals to Brunei after Royal Brunei Airlines introduced direct flights from the country to Seoul since December 2017 has done wonders to boost the bilateral relation.

 

12th April 2018

RB wins 2018 TripAdvisor Traveller’s Choice awards

ROYAL Brunei Airlines (RB) announced it has been recognised as a winner in the 2018 TripAdvisor Travellers’ Choice awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines – Asia.

TripAdvisor yesterday announced its winners of its annual Travellers’ Choice awards for airlines. The travel planning and booking site has highlighted the world’s top carriers are determined based on the quantity and quality of reviews and ratings for airlines worldwide gathered over a 12-month period.

The reviews rate carriers on factors such as customer service, cleanliness, check-in and boarding, legroom, seat comfort, value for money, in-flight entertainment and food and beverage.

“The entire team at RB is extremely proud of this achievement. We would like to thank our guests for their continuous support and recognition of the improvements we have made in our products and services. I also would like to thank our staff for their dedication and hard work on the ground and in air that has allowed us to reach this milestone. We look forward to continuing to surprise and delight our guests and to feature among the best in the world,” said Karam Chand, CEO of RB.

 

“We’re thrilled to recognise the global TripAdvisor community’s favourite airlines and shine a spotlight on the carriers around the world that provide the very best flying experiences,” said Bryan Saltzburg, Senior Vice President and General Manager for TripAdvisor Flights.

“As the airline industry introduces new fare products and a widening array of in-flight offerings, consumers continue to seek out the carriers that deliver value and a quality experience. The Travellers’ Choice awards for airlines recognise the carriers that exceed passenger expectations and receive top marks from travellers.”

 

 

21st March 2018

Brunei’s first female captain honoured

ROYAL Brunei Airlines’ (RB) Captain Sharifah Czarena Suriany binti Syed Hashim was honoured as a 2018 inductee to the International Forest of Friendship. She is the first female captain on any flag carrier in Southeast Asia.

The announcement was made yesterday at a ceremony at the Sejahtera Hall of the Royal Brunei Recreation Club where Co-Chairman of the International Forest of Friendship, Dr Linton Wells II presented the certificate.

CEO of RB Karam Chand in his speech noted that Captain Czarena is an asset not just to RB but also an inspiration to all Bruneians to reach their dreams.

“We are extremely proud of her achievements and contributions to RB and the nation, and we are immensely proud and honoured to have her receive the honorary award as a 2018 inductee of the International Forest of Friendship,” he added.

“I am deeply humbled and feel truly privileged to be receiving this honour today,” said Captain Czarena.

The International Forest of Friendship in its statement said that it will also recognise Royal Brunei Airlines for having the first female captain in any flag carrier in Southeast Asia and for the all-female aircrew that Captain Czarena led to Jeddah on Brunei Darussalam’s National Day in 2016.

Captain Czarena will be inducted during an annual ceremony to be held in Atchinson, Kansas, the United States in September.

Captain Czarena started flying in 2004 where RB seconded her to Logan Air in Scotland for 18 months and she came back in 2006 to fly RB’s Boeing 767. Her career progressed quickly becoming a senior first officer in 2007. In 2012, she flew the Boeing 777 where she got command as a captain.

Although Czarena is the third local female pilot, she is the first local female captain.

The International Forest of Friendship is an arboretum and memorial forest beside Lake Warnock in Atchison, Kansas. It is a memorial to the men and women involved in aviation and space exploration. The forest was started in 1976 by the city of Atchison and the Ninety-Nines, an international organisation of women pilots. The forest contains trees representing all 50 American states and the 35 countries where honorees reside.

 

5th February 2018

Royal Brunei Airlines hold ex-aircrew reunion

Royal Brunei Airlines hold a gathering at the All Seasons Restaurant, Parkview Hotel for former cabin crew members. The event saw the national carrier's former cabin crew members from its early days in 1972. Ex-crew for Royal Brunei Airlines included people from Malaysia, Singapore and the Philippines, as well as Indonesia. Present cabin crew members also attended the festivities. To commemorate the evening, retired cabin crew instructors were presented with memorabilia by the cabin crew as a symbol for all their hard work, support and leadership. 

 

“This reunion is hoped to further strengthen the ties between all the cabin crew near and far,” he said. The reunion was organised by former RB cabin crew members Tithydiana Leonora binti Nikman, Noraini binti Muhammad, Stanley Sindai and Harrisman Affendy bin Haji Ali, the four communicating with and gathering their former colleagues and other crew members through social media.

 

A special lucky draw was held during the reunion to further enliven the event. Prizes include goodies from event sponsors Parkview Hotel, StarLodge, The Coffee Bean Brunei, Charcoal BBQ & Grill Restaurant, Haagen Dazs, as well as attendees of the event.

 

7th December 2017

Royal Brunei Airlines partners with Heathrow rewards

Royal Brunei Airlines has announced the launch of a new partnership that enables Royal Skies members to spend their Heathrow Rewards points on frequent flyer miles.

The Heathrow Rewards’ loyalty programme allows customers to collect points each time they make a purchase at the airport on products and services such as parking, currency exchange, shopping, eating and drinking.

The new partnership means Royal Brunei Airlines’ Royal Skies Elite silver and gold members will be able to instantly upgrade to Heathrow Rewards premium tier status, benefiting from double points for every pound spent at the airport.

They will also have the option to convert their Heathrow Rewards points into Royal Skies miles.

This strategic partnership is the latest in a number of benefits Royal Brunei Airlines has added to its Royal Skies programme which will be running for the next three years, ending in October 2020.

Members can redeem their miles through Royal Brunei Airlines’ free flight award, flight upgrade award, baggage allowance and Sky Lounge access at Brunei International Airport.

 

22th September 2017 

Royal Brunei Airlines to resume flights to Beijing in December

Royal Brunei Airlines (RB) announced today that it plans to resume direct flights to Beijing in December 2017.

The expansion of RB’s service into China will begin with a twice weekly service to Beijing and move to thrice weekly service at the earliest opportunity.

RB’s services will depart Brunei for Beijing every Monday, Wednesday and Friday at 7:55pm and arrive at Beijing at 1:00 the following day. The return flights leave Beijing at 2:00am and arrive in Brunei at 7:25am each Tuesday, Thursday and Saturday.

Mr. Karam Chand, Chief Executive Offer of RB said:

“RB last flew to Beijing two decades ago and we are delighted to be connecting the Capital Cities once again. As national carrier of Brunei Darussalam, the reintroduction of Beijing flights supports network development and builds on the strong bilateral trade relationship between the two countries.”

The resumption of the flights are subject to government approvals and acquiring the landing slots in Beijing airport. The work has commenced on achieving these important milestones.

 

11th September 2017 

Royal Brunei Becomes Philippine Airlines’ 14th Codeshare Partner 

Philippine Airlines and Royal Brunei Airlines have started codesharing on flights between Manila and Bandar Seri Begawan as well as between Cebu and Bandar Seri Begawan (via Manila).

The flights restore the Philippine Airlines' presence in Brunei and provide passengers from Brunei access to PAL's wide domestic and international network of flights.

Passengers on these PR/RB codeshare flights will be able to continue their journey on connecting flights to RB’s Bandar Seri Begawan services, offering a seamless and convenient product on the route. 

Royal Brunei Airlines is PAL’s 14th codeshare partner and the fourth in South East Asia.PAL President and COO Jaime J. Bautista (pictured), said, “The codeshare partnership reconnects PAL with the Sultanate of Brunei which is home to close to 20,000 overseas Filipino workers. This renewed partnership with RB also expands our network supporting our vision of becoming a five star airline.”

PAL's existing codeshare partners include: Air Macau, ANA, Cathay Pacific, China Airlines, Etihad, Garuda Indonesia, Gulf Air, Hawaiian Airlines, Malaysia Airlines, Turkish Airlines, Vietnam Airlines, WestJet and XiamenAir.

Mr. Martin Aeberli, RB’s EGM Revenue Management, Planning & Strategy, said, “RB warmly welcomes back Philippine Airlines as our codeshare partner. Through this partnership, RB’s passengers can easily access Cebu, the Philippines' Queen City of the South, filled with culture and history, white sandy beaches and beautiful underwater sports. We look forward to welcoming Philippine Airlines codeshare passengers on board our daily flights between Manila to Bandar Seri Begawan and beyond.”

 

August 2017

 

Royal Brunei Airlines and Philippine Airlines announced code share partners.

The code-share arrangements signed recently between the flag carriers of the Philippines and Brunei Darussalam cover the routes - Manila - Bandar Seri Begawan; and Cebu - Bandar Seri Begawan (via Manila). These flights restor the Philippine flag carrier's presence in Brunei and provide passengers from Brunei access to PAL's wide domestic and international network of flights. The flights also create connectivity between Manila and Brunei as well as Cebu and Brunei.

 

 

 

 

August 2017

 

Royal Brunei Airlines announced it had boosted its commitment to environmental protection by partnering with a talented French start-up which provides a 360° solution to reduce fuel costs and CO2 emissions of airlines.

Under this agreement, Royal Brunei Airlines will use OpenAirlines' flagship software SkyBreathe® Fuel Efficiency. The award wining software solution continuously monitors fuel consumption of each flight to identify the most relevant fuel saving opportunities using sophisticated, innovative algorithms and taking into account actual flight conditions.

The SkyBreathe® solution, which leverages years of advanced research in trajectory optimization and Big Data analysis, will offer comprehensive analytics through 500+ easy to use predefined reports allowing for accurate monitoring of each fuel-saving initiative and will then provide clear results for key stakeholders, project team, and pilots via unique dashboards.

 

 

July 2017

 

Royal Brunei Airlines announced that the introduction of A320neo aircraft will be a game changing exercise for the airline

The new aircraft are expected to deliver an improved customer experience and reduce the carrier's cost structure through lower fuel and maintenance costs. The airline may exercise options for additional aircraft in 2017 or early 2018. It was further announced in July 2017 that Royal Brunei Airlines is set to benefit as Brunei tourists visiting Malaysia has significantly increased to a total of 1.4 million visits to the multi-ethnic country last year. The drop in the Malaysian currency rate has also contributed to the surge in Bruneian tourists to Malaysia, with West Malaysia, Sabah and Sarawak receiving a record RM3.7 billion worth of Bruneian tourist dollars last year (the bulk of this spending was done in Miri).

Another reason for the high number of Brunei tourists to Malaysia is the Sultanate’s proximity to Sabah and Sarawak; the two neighbouring Malaysian states are to Brunei what West Malaysia is to Singapore, and at the same time travel to West Malaysia is convenient, with flights to the capital Kuala Lumpur taking just slightly over two hours.

 

 

February 2016

 

Royal Brunei Airlines signed a code share agreement with Turkish Airlines allowing passengers to connect from Bandar Seri Begawan to Istanbul via Dubai. In December 2016, Royal Brunei Airlines RB Upgrades.

Royal Brunei Airlines has launched RB Upgrades, allowing economy passengers to bid for upgrades to business class.“Eligible” customers booking tickets online at flyroyalbrunei.com are emailed inviting them to make an offer for an upgrade to business class. Successful bidders will be emailed between 96 and 24 hours before their flight, with payment being taken from their nominated credit or debit card.

 

 

Royal Brunei Airlines is set to benefit as a memorandum of cooperation was signed between national carrier Royal Brunei Airlines (RB) and Sabah Tourism Board (STB). It is the first of its kind tourism initiative between the Sultanate and the Malaysian state. The memorandum, which aims to develop joint promotional activities for the inflow of tourists from Melbourne into Borneo. As part of the cooperation, the two parties agreed to cost-share the promotional activities that will centre around stimulating the increase of Australian tourists into Brunei Darussalam and Sabah. Selected Australian travel agents will be appointed to sell special packages within a time frame, which includes a dedicated Return and Services Leagues (RSL) package to attend the Sandakan Day Memorial Service in Sabah this year.

For higher destination awareness on both Brunei and Sabah, the document also agreed to work with Australian online writers and media to produce online content as well as a promotional e-book. In May 2017, Royal Brunei Airlines announced plans to start regular flights between Brunei Darussalam and Lombok this year, after a market study showed that the resort island in West Nusa Tenggara is a family-friendly destination. Royal Brunei Airlines currently has regular flights to Jakarta, Surabaya (East Java) and Denpasar (Bali). If the market study reveals a positive trend, Lombok will be the airline's fourth destination in Indonesia. Brunei Darussalam, a country on the north coast of Borneo Island, has a population of 423,000. Islam is the official religion.

 

Royal Brunei Airlines is set to benefit as Japan proposes technical cooperation with Brunei. To contribute to the diversification of Brunei’s economy, Japan is planning technical cooperation with the Sultanate on a cost sharing basis. The Japanese Government has already proposed a draft agreement on technical cooperation to be signed by the Brunei Government. Once it is signed, Bruneian officials could participate in training courses in Japan and Japanese experts can travel to Brunei to deliver seminars and provide technical advice, said Noriko Iki, the outgoing Ambassador of Japan to Brunei Darussalam.

On attracting tourists from Brunei to Japan and vice versa, the outgoing Japanese Ambassador agreed that resumption of direct flights between both countries will be beneficial in attracting not only tourists but also investors, while also hoping that Royal Brunei Airlines will fly directly to Japan again in the near future. Besides increasing the frequency of visits by Japanese travel agents to Brunei, she suggested that more Japanese travel programmes needed to be made on Brunei.

 

 

In January 2010, Royal Brunei Airlines introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays. It offers passengers value-for-money packages for their holidays locally and abroad. In July 2014, Royal Brunei Airlines announced plans to resume flights to Ho Chi Minh City with the frequency of four times a week starting in October 2014.

 

 

 

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