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About

Copa Airlines is the flag carrier of Panama and operates more than 326 daily scheduled flights to over 75 destinations in over 30 countries around North, Central and South America, and the Caribbean.

This airline was established originally as Compañia Panameña de Aviación (providing the acronym COPA) in 1944 by a group of Panamanian investors assisted from Pan American Work Airways and began operating in August 1947. The airline began operating domestic flights with a small fleet of Douglas DC-3 aircraft and in the 1970s, they started international flights to Colombia, Costa Rica and Jamaica.

This airline is a Star Alliance Member. Passengers who fly business class get access to a special line at the airport check-in and boarding counters to reduce waiting time, priority baggage handling and Copa and VIP lounges worldwide.

The airline continues to add destinations in order to link Panama with major cities in the Western hemisphere and updates its fleet with the latest generation of Boeing aircraft regularly.

Economy Class

Enjoy a warm meal onboard. Catch up with the latest movies and your favourite TV shows with the In-flight entertainment system. 

Business Class

When you travel in Business Class, you will enjoy greater comfort for a relaxing flight full of exclusive benefits.

Special check-in lines at airport counters, boarding gates and priority baggage handling. Privacy and maximum comfort with 10/12 (Embraer 190 AR), 12 (Boeing 737-700) and 16 (Boeing 737-800 and Boeing 737 MAX 9) seats. For international flights, Copa Airlines meal service includes great wines and liquors as well as their best gastronomical selection. Bonus miles for all members of the ConnectMiles frequent flyer program. Access to all Copa Club and Star Alliance VIP lounges worldwide.

Baggage Allowance

Carry-on Baggage

For domestic flights within Panama, Copa Air allows passengers are allowed one piece of carry on baggage. This hand luggage must be a maximum of 10 kg, and fit the dimensions 22 x 14 x 10 inches.

For international flights, luggage allowance is dependent on where the passenger is sitting on the plane and what type of passenger they are:

Passengers travelling in business class, who are Prefer member Presidential, Prefer member Platinum, Prefer member Gold or Star Alliance Gold passengers are permitted 2 carry-on bags, weighing a maximum of 10 kg each. However, if flying to or from the US, the carry on baggage allowance is 1 bag.

For all other passengers who do not have this combination of travelling in business class with the ticket type mentioned, the bag allowance is 1 per person, weighing a total of 10kg.

In addition to carry-on luggage, passengers are permitted to one personal item each. This can be items such as a handbag, coat, laptop case. The dimensions of the personal item must measure a maximum of 36 combined inches. This applies to both international and domestic flights.

Checked Baggage Allowance

Copa Air are changing their checked baggage policy as of September 1st. The following information is regarding the new rules, applied to flights booked on or after the 1st September 2018. For information regarding the old policy, for flights booked prior to this date, check out this link.

Economy Class

One free checked bag, weighing a maximum of 23 kg. For passengers travelling:

• Between Venezuela and North America
• Between Central America, the Caribbean and South America(excluding Panama but including Guyana and Puerto Rico)
• Between Central America the Caribbean and North America(excluding Panama but including Guyana and Puerto Rico)

Two free checked bags, weighing a maximum of 23 kg each. For passengers travelling:

• From and to Panama
• Between North America and South America(excluding Puerto Rico, Guyana and Venezuela)

Prefer Member Silver

PreferMember Silver passengers are permitted 2 pieces of checked luggage free of charge, each weighing 23kg.

Business Class

Business Class passengers are permitted 2 pieces of checked luggage, each weighing up to 32 kg.

PreferMember Presidential

PreferMember Presidential passengers are permitted 3 pieces of checked luggage free of charge, each weighing 32 kg.

PreferMember Platinum

PreferMember Presidential passengers are permitted 3 pieces of checked luggage free of charge, each weighing 32 kg.

PreferMember Gold

PreferMember Presidential passengers are permitted 3 pieces of checked luggage free of charge, each weighing 32 kg.

Star Alliance Gold

PreferMember Presidential passengers are permitted 3 pieces of checked luggage free of charge, each weighing 32 kg.

Excess Baggage

Copa Air charge for bags that are not pre-purchased or allocated according to your ticket type. The charges for these range from USD 40 to USD 175. For a full list of prices, see this table which breaks down the prices.

Check-In Information

Copa Airlines offer a number of different options for passenger check-in, including web check-in, mobile check-in and airport check-in.

Web Check-in

Passengers can use web check-in on their desktop or laptop. The check-in time for web opens 24 hours before your flight and closes 1 hour before departure. Please remember to print your boarding pass once you've checked-in.

Mobile check-in

Passengers can use their mobiles for check-in by using the airline’s mobile site. The check-in time for mobile check-in is the same for the web — it opens 24 hours before your flight and closes 1 hour before departure.

Airport check-in

Passengers can check-in at the airport at the Copa Airlines check-in counters. This is the only way that those travelling with pets or who need special assistance can check-in. The check-in time for airport check-in closes one hour before your flight departs. Please arrive at least three hours prior to your flight departure time on international flights and arrive at least an hour and a half before your flight departs for domestic flights.

In-flight Entertainment

Every month, Copa offers passengers a range of movies, music channels and new content to keep them entertained on their Copa flight.

TV IFE

To watch TV shows and more on your Copa flight you can now download the airline’s app to stream your inflight entertainment straight to your personal device.

Movies IFE

To watch movies on your personal device, you can now download the Copa app.

Food On Board

Meal Options

Copa Airlines provides food on most flights. Menus are created to provide a balanced diet using high-quality ingredients that are tasty and satisfying. What and how much is offered will depend on the route, duration and departure time of your flight, but will range from snacks to breakfast or a hot meal. You can view the exact meal offerings on the Copa Airlines website.

Passengers on domestic flights within Colombia and Panama will unfortunately not receive and food as the services are not long enough to facilitate it. Passengers are also welcome to bring their own food onboard to enjoy during their flight.

Special Dietary Requirements

For Copa Airlines passengers on international flights, a special meal can be ordered to suit specific dietary needs. This meal must be ordered at least 24 hours before flying on the Copa Airlines website, or by contacting the Alternative Airlines customer service team if you have already made a booking with us. The following meals are the special meals available on Copa Airlines flights:

• Kids Meal
• Strict Vegetarian
• Kosher
• Fruit Plate
• Gluten Free Meal

Copa Airlines Drinks & Alcohol

On all Copa Airlines flights, a drinks service will be available consisting of both hot and cold soft drinks.

Pets, Emotional Support Animals and Service Animals on Copa Airlines

All rules and regulations on travelling with a service animal, pet, or an emotional support animal, on Copa Airlines planes. Alternative Airlines provide useful information needed for flying with an animal.

Seat Selection

Copa Airlines passengers are now able to pre-book seats with Alternative Airlines. You can find that extra bit of legroom you need to enjoy your flight or make sure you're sitting by the window all without leaving the Alternative Airlines' site.

Alternative Airlines to Copa Airlines

Please click on the logos below to find out more about airlines that fly similar routes:

Frequent Flyer Program

Passengers who want to earn miles and points when they travel with Copa Airlines can register for a ConnectMiles account on Copa's Frequent Flyer Loyalty Program. Passengers who fly with Copa Airlines can have access to famous Panorama de las Americas in-flight magazine and explore more about Panama's culture. Economy Class ticket holders can enjoy in-flight entertainment with a selection of movies music and sitcoms.

In-flight Services

Copa Airlines Meals and Beverage Service

Onboard service varies depending on the destination, duration and time of your flight. Copa Airlines is offering meal or snack and beverage on flights for Economy Class ticket holders excluding short domestic flights where the airline offers only soft drinks.

Copa Airlines Entertainment

Some Copa Airlines aircraft offer Copa Showpass, which allows passengers to enjoy entertainment by downloading an app onto your personal device.

Destinations

Domestic Destinations

International Destinations

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The Fleet

 

Boeing 737-300

 

Embraer 190

 

 

 

 

 

 

Boeing 737-800

 

 

 

 

 

Boeing 737 MAX 8/9/10

 

 

 

 

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Airport Hub

Tocumen International Airport

 

Tocumen International Airport is the international airport of Panama City, The airport serves as the home base for Copa Airlines and is a regional hub to and from The Caribbean, South, North and Central America. Additionally, some major European cities such as Frankfurt, Paris, Amsterdam, Lisbon and Madrid are served nonstop. Flights to Dubai (operated by Emirates) will start in 2016, making the route between PTY and DXB the longest in the world. Tocumen International Airport. Airlines that fly to and from Tocumen International Airport include Aeroméxico, Air France, Air Transat, American Airlines, Avianca, KLM, LASER Airlines and Iberia.