For domestic flights within Panama, passengers are allowed one piece of carry-on baggage. This hand luggage must be a maximum of 10 kg, and fit the dimensions 22 x 14 x 10 inches.

For international flights, the baggage allowance is one piece per person, weighing a total of 10kg.

In addition to carry-on baggage, passengers are permitted to one personal item each. This can be items such as a handbag, coat, laptop case. The dimensions of the personal item must measure a maximum of 36 combined inches. This applies to both international and domestic flights.

Economy Promo & Classic Fares: 1 piece, 23kg max weight.

Economy Full Fare: 2 pieces, 23kg each.

Business Class: 2 pieces, 32kg each.

Copa Air charges for bags that are not pre-purchased or allocated according to your ticket type. Extra baggage can be added to your reservation when booking your Copa Airlines flights through Alternative Airlines. Please contact our expert customer service team for more information.

Economy Class Facilities

Food and drink are served on all flights. On short-haul flights, this will depend on the time of day - if flying during breakfast, lunch or dinner, a light meal will be served, otherwise, snacks are available. Some aircraft are equipped with a new entertainment system, called the Showpass Cup, which allows passengers to view content on their digital devices. To do so, passengers will need to download the Copa Airlines app before flying.

There is an in-flight magazine for passengers to read, with duty-free shopping available.

On long-haul flights, economy passengers can enjoy a warm meal on-board, and catch up with the latest movies and your favourite TV shows with the in-flight entertainment system.

What are Economy Class Seats Like?

The comfortable seats have padded headrests, armrests and fold-down trays, along with overhead and under-seat storage. Seats are configured in a 3-3 formation.

Passengers who travel in the Business Class cabin can enjoy greater comfort for a relaxing flight full of exclusive benefits.

Business Class Facilities

Special check-in lines at airport counters, boarding gates and priority baggage handling. Privacy and maximum comfort with 10/12 (Embraer 190 AR), 12 (Boeing 737-700) and 16 (Boeing 737-800 and Boeing 737 MAX 9) seats. For international flights, Copa Airlines meal service includes great wines and liquors as well as their best gastronomical selection. Bonus miles for all members of the ConnectMiles frequent flyer program. Enjoy access to all Copa Club and Star Alliance VIP lounges worldwide.

What are Business Class Seats Like?

The seats are upholstered in high-quality leather and configured in a 2-2 formation. Depending on the type and duration of the flight, extra pillows and blankets are provided.

To watch TV shows and more on your Copa flight you can now download the airline’s app to stream your inflight entertainment straight to your personal device.

To watch movies on your personal device, you can now download the Copa app.

WiFi is not available on Copa Airlines flights. However, there is a service called Showpass that allows passengers to stream TV/film onto their digital devices via WiFi - note that this service is available only on selected flights.

Copa Airlines provides food and drinks on all flights. Menus are created to provide a balanced diet using high-quality ingredients that are tasty and satisfying. What and how much is offered will depend on the route, duration and departure time of your flight, but will range from snacks to breakfast or a hot meal. You can view the exact meal offerings on the Copa Airlines website.

Passengers on domestic flights within Colombia and Panama will unfortunately not receive and food as the services are not long enough to facilitate it. Passengers are also welcome to bring their own food onboard to enjoy during their flight.

For Copa Airlines passengers on international flights, a special meal can be ordered to suit specific dietary needs. This meal must be ordered at least 24 hours before flying on the Copa Airlines website, or by contacting the Alternative Airlines customer service team if you have already made a booking with us. The following meals are the special meals available on Copa Airlines flights:

• Kids Meal
• Strict Vegetarian
• Kosher
• Fruit Plate
• Gluten Free Meal

On all Copa Airlines flights, a drinks service will be available consisting of both hot and cold soft drinks. Unfortunately, passengers cannot drink your own alcoholic beverages onboard.

Passengers can use web check-in on their desktop or laptop through the Copa Airlines website. The check-in time for web opens 24 hours before your flight and closes 1 hour before departure. Please remember to print your boarding pass once you've checked-in.

Passengers can use their mobiles for check-in by using the airline’s mobile site. The check-in time for mobile check-in is the same for the web — it opens 24 hours before your flight and closes 1 hour before departure.

Passengers can check-in at the airport at the Copa Airlines check-in counters. For domestic flights, check-in opens one hour before flight departure time and closes 45 minutes before departure. For international flights, check-in opens 3 hours prior to scheduled departure time and closes one hour before departure.

Airport check-in is the only way that those travelling with pets or who need special assistance can check-in.

Passengers who want to earn miles and points when they travel with Copa Airlines can register for a ConnectMiles account on Copa's Frequent Flyer Loyalty Program. Passengers who fly with Copa Airlines can have access to famous Panorama de las Americas in-flight magazine and explore more about Panama's culture. Economy Class ticket holders can enjoy in-flight entertainment with a selection of movies music and sitcoms.

When you make your Copa Airlines booking through Alternative Airlines it is easy to collect your frequent flyer points. Simply select ConnectMiles as your frequent flyer program of choice from the drop-down options, and add your personal membership number.

All rules and regulations on travelling with a service animal, pet, or an emotional support animal, on Copa Airlines planes. Alternative Airlines provide useful information needed for flying with an animal.

Copa Airlines offers an unaccompanied minor service for children between the ages of 5 and 14 who are planning to travel alone. Please note that this service doesn't include during the flight so, your child must be able to feed themselves without any assistance.

Copa Airlines allows women with less than 30 weeks of pregnancy to travel without a medical certificate. From the 30th week of pregnancy, Copa Airlines requires that you present a medical certificate stating that you're fit to fly and the date of expectancy.

Copa Airlines offers wheelchair assistance for passengers who have reduced mobility. If you or a member of your party require special assistance please contact Copa Airlines at least 24 hours prior to your flight departure time.