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Baggage Policy

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Air Macau has a different baggage policy for carry-on and checked baggage policy. Your baggage allowance will also depend on the cabin class you fly in.

Carry-on Baggage

Passengers are permitted one piece of free carry-on baggage with a maximum weight of 7 kg (15.4 lb). This baggage must fit within the dimensions of 56 cm x 36 cm x 23 cm (22" x 14.1" x 9").

In addition to this, passengers may bring a small personal item with them on board, such as a small briefcase, handbag, backpack etc.

Checked Baggage

Passengers in Economy Class are entitled to one item of free checked baggage with a maximum weight of 20 kg.

Passengers in Business Class are entitled to one item of free checked baggage with a maximum weight of 30 kg.

Infants are entitled to one item of free checked baggage with a maximum weight of 10 kg, regardless of the cabin class.

The dimensions of each checked baggage cannot exceed 158 cm (62") overall (height + width + length).

Cabin Classes

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Air Macau officially has 2 cabin classes - Economy and Business class.

Economy Class

Economy Class offers a simple but comfortable journey and is Air Macau's most basic cabin class on offer.

Economy Class Facilities

Passengers can enjoy a warm meal on board where passengers have a choice to choose from selected menus. Hot and cold beverages are also offered on the flight.

Economy Class Seating

Economy Class seats are set out in a 3 x 3 formation. All Economy Class seats are reclinable and the seat pitch ranges from 29 inches to 32 inches depending on the aircraft flown on.

Business Class

With Business Class passengers receive a little more comfort.

Business Class Facilities

Passengers can enjoy a luxurious meal of your choice and can stretch their legs with extra legroom.

Business Class Seating

Business Class seats are set out in a 2 x 2 formation. Seats are built with three different adjustments and also leg elevator for more comfort. Business Class seat pitches range from 36 inches to 43 inches depending on aircraft flown on.

In-flight Entertainment & WIFI

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There's no in-flight entertainment system on Air Macau flights. However, passengers each have a copy of the airline's in-flight magazine to read during the flight.

WIFI

There's no WIFI network on Air Macau flights.

Food & Drink

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Passengers are served hot meals on longer flights and have the option to order a selection of snacks and drinks on shorter flights.

Check-In

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Air Macau passengers can check in online prior to their flight departure time for a quick and easy airport journey.

Online Check-in

Online check-in is available on the Air Macau online check-in page. Passengers can check-in online by entering their name, details of the flight and the relevant travel documents. Online check-in closes two hours before scheduled flight departure time.

Airport Check-in

Air Macau also offer airport check-in. Passengers should check-in at the airport two hours before flight departure. The check-in airport counter will close 40 minutes before scheduled departure time unless flying from the following airports:

Beijing Airport check-in counter will close 60 minutes before scheduled departure time.

Pudong Airport check-in counter will close 50 minutes before scheduled departure time.

Hangzhou Xiaoshan Airport check-in counter will close 45 minutes before scheduled departure time.

Chongqing Jiangbei Airport check-in counter will close 45 minutes before scheduled departure time.

Frequent Flyer Programme

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Air Macau's frequent flyer programme is called 'Phoenix Miles'.

Phoenix Miles

Air Macau operates a frequent flyer program called Phoenix Miles to reward regular passengers with the airline. Air Macau and All Nippon Airways launched frequent flyer program cooperation from July 2010. Air Macau Privileges members will earn mileages on all scheduled flights operated by All Nippon Airways and marketed by All Nippon Airways or Air Macau and redeem Award Travel on all scheduled flights operated by All Nippon Airways.

Airline Alliance

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Air Macau is a member of the Star Alliance.

Star Alliance

Air Macau is an affiliate of the Star Alliance, by being part of Air China Limited. This alliance also contains airlines such as Singapore Airlines, Lufthansa, Copa Airlines, Avianca, ANA, Adria and Swiss.

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Destinations that Air Macau flies to

Air Macau currently flies to over 20 destinations including 15 destinations in mainland China.

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