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About Jeju Air
Jeju Air is the first low-cost Korean airline based in Jeju City, Jeju-do in South Korea.
The airline operates the busiest route from Gimpo-Jeju, but also more than 20 major routes in Asia, such as Japan, China, Taiwan, Philippines, Vietnam, Thailand and Guam, including other domestic routes.
Jeju Air flies to many destinations including Beijing, Jiamusi, Qingdao, Sanya, Shijiazhuang, Weihai, Hong Kong, Macau, Fukuoka, Nagoya, Okinawa, Osaka, Sapporo, Tokyo, Matsuyama, Vientiane, Busan, Cheongju, Daegu, Gwangju, Jeju, Seoul, Kota Kinabalu, Guam, Saipan, Cebu, Manila, Vladivokstok, Taipei, Kaohsiung, Taipei, Bangkok, Da Nang, Hanoi and Nha Trang.
Jeju Air offers scheduled domestic services between Jeju island, outside of Korea and Seoul. Jeju Air was established in 2005 and in 2016, merged with Value Alliance which is known as the world’s first Low Cost Carrier alliance. The alliance comprises of 8 Asia Pacific organisations which include Jeju air, Nok, NokScoot, Cebu Pacific, Scoot, Tigerair Singapore, Vanilla Air and Tigerair Australia.
In December 2016, Jeju Air acquired a Boeing 737-800 which was formerly operated by Ryanair. It was seen arriving at Dublin from Bournemouth where it was painted into the Jeju Air livery. The aircraft was delivered to South Korea in January 2017. In 2016, Jeju Air celebrated transporting cumulative 30 million passengers. In May 2016, Jeju Air celebrated launching Seoul - Busan route and later the Incheon - Taipei route was launched.
Jeju Air Baggage
Jeju Air passengers are allowed bring one item of carry-on baggage on their flight with them. This bag must weigh no more than 10kg and be no larger than 55 x 40 x 20 cm.
The free checked baggage allowance will depend on which fare class passengers buy and where they're flying to/from.
Jeju Air passengers travelling 'Fly' are not given free checked baggage with the price of their ticket.
Jeju Air passengers travelling 'Fly Bag' are allowed 15kg of checked baggage included in the price of their ticket.
Jeju Air passengers travelling Fly Bag+ are allowed 20kg of checked baggage included in the price of their ticket.
All baggage must not exceed the size of 203cm overall.
International flights (excluding America)
Jeju Air passengers travelling 'Fly' are not given free checked baggage.
Jeju Air passengers travelling 'Fly Bag' are allowed 15kg of checked baggage included with their ticket fare.
Jeju Air passengers travelling Fly Bag+ are allowed 20kg of checked baggage included with their ticket fare.
All Jeju Air passengers in any class are entitled to two items of free checked baggage, weighing 23kg per piece. Each piece of baggage must not exceed the overall dimensions of 273cm.
Jeju Air Check-In Information
Passengers can check-in online through the Jeju Air online check-in page. From here you can retrieve an online boarding pass or retrieve a mobile boarding pass.
For domestic flights, online check-in opens 24 hours before your Jeju Air flight departs and closes 30 minutes before.
For international flights, online check-in opens 24 hours before your Jeju Air flight departs and closes one hour and 30 minutes before.
Passengers can check-in for their Jeju Air flight at the airport by visiting one of the Jeju Air check-in counters. Arrive at the check-in counter least 40 minutes before scheduled departure time for domestic flights and at least 2 hours before for internationa flights.
Jeju Air Fleet
Jeju Air's fleet consists solely of Boeing B737-800s. The airline has a total of 36 Boeing B737-800s with more six more on order. Jeju Air expects to receive this additional aircraft by the end of 2019.
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Jeju Air Route Map
Jeju Air Destinations
China (Beijing; Shijiazhuang)
Japan (Chubu; Narita)
28th June 2018
Jeju Air Launches Kansai-Guam Route
From 21st July, Jeju Air will launch a new flight service from Japan's Kansai International Airport - Guam. The service will operate 6 x weekly, representing 5,700 direct flight seats per month.
31st May 2018
JeJu Air fly to Hong Kong in third quarter of 2018
JeJu Air will operate a service between Jeju International Airport (CJU) and Hong Kong International Airport (HKG) in Q3 of 2018. The service will run three times a week and will carry passengers on the Boeing 737 aircraft. The Jeju—Hong Kong service will operate between 6th July—31st August 2018 and will be the only service that JeJu Air will offer to Northeast Asia during this period. The airline have not stated an expected flight duration time at this point.
24th May 2018
JeJu Air one of the Korean budget airlines see huge profit jump in Q1 2018
Budget airlines in Korea have seen a huge year-on-year rise in profit in the first quarter of 2018. Their collective profit has more than doubled in comparison to the first quarter of 2017.
The figures are taken from the total operating profits of Korea's six low-cost carriers — one of which is JeJu Air — and show that numbers increased by 131% to bring in 186.1 billion won. On the other hand, revenue was at 1.18 trillion won, meaning that the combined revenue grew by 34.2%. The other five low-cost Korean carrier include Jin Air, T'way Air, Eastar Jet, Air Busan, and Air Seoul.
22nd March 2018
South Korea's Low Cost Carrier, Jeju Air extends SITA partnership
Jeju Air, South Korea’s very first low cost carrier, has extended its partnership with SITA for Horizon to support its business expansion. The new multi-year deal, with global IT provider, SITA, includes key components, such as pricing, ancillary revenues, passenger preferences, e-commerce channels and local language services. The airline is also adding SITA’s Horizon Business Intelligence which offers comprehensive data analysis to identify, evaluate and act on trends, challenges and opportunities.
Jeju Air began its operations in 2005 and SITA’s PSS has been an integral part of the airline’s operations from the start. Since then, Jeju Air has grown and continues to grow exponentially, and is using extensive PSS functionalities to support their sales and distribution strategies. SITA’s PSS is well positioned to serve Jeju Air’s passenger management services and operations and is future-proofed to support the airline for the coming years. Seok-Joo Lee, CEO, Jeju Air said: “Renewing with SITA is good for our business because Horizon PSS provides us with a flexible and value-based passenger services system. I have no doubt that it will continue to allow us to expand internationally while remaining aligned to our core values, because it is an agile solution that fits our business model well.
“The new advanced business intelligence services will help us find new opportunities to improve the passenger experience, while making intelligent decisions on strategic and operational issues. On top of that, the strong working relationship and support from the SITA local team is very much appreciated.” Jeju Air has a fleet of more than 30 Boeing 737-800s, with plans to expand to 50 over the next two years as demand for low cost travel increases, both within South Korea and across the region. As the airline grows, its IT infrastructure will also need to expand to ensure it continues to be efficient and cost-effective.
16th February 2016
South Korea's Low Cost Carriers achieve huge increase in profit!
The main budget carriers in South Korea have reported a combined revenue of 278.8 billion won, ($257.9 million) in 2017, up twofold from the year before. This impressive figure was achieved by the diversifying of Low Cost Carrier (LCC) routes and extending the breadth of their markets. Easter Jet, along with Jeju Air, Jin Air and others have increased their sales by 35% year-on-year. Operating income has surged by a whopping 92.7%. This has come despite a loss in China traffic due to diplomatic tension in the region. Of the six largest budget airlines, Jeju Air's earnings topped 101 billion won, with its sales reported at 996.3 billion won. The operating profit marks the first time that a budget carrier exceeded the 100 billion-won mark. Eastar Jet saw gains in sales and operating profit in 2017.
Related to last year's market developments, a transport ministry official said there will be even greater competition to attract travelers this year, with local LCCs moving to acquire more passenger jets and generally engaging in aggressive marketing efforts. "Every effort will be made to reduce any fallouts from stiffer competition, with companies to be encouraged to expand flights and offer more services to customers," he said.
4th December 2017
Jeju Air adds new Japan route to Kagoshima
Jeju Air Co. will start servicing flights to Kagoshima, the eighth destination in Japan to be served by the South Korean budget carrier, accelerating its foray into the Japanese market.
Jeju Air said on Tuesday it will launch a new flight to Kagoshima, the southernmost major city of Kyushu, with a route to be operated three times a week on Tuesday, Thursday and Saturday. The first flight to the new destination in Japan will take off on Jan. 6, 2018, and the one-way flight is estimated to take about an hour and a half. Kagoshima is the eighth destination in Japan for the carrier, and the Incheon-Kagoshima route is the 13th between Korea and Japan. Jeju Air currently flies a fleet of 12 aircrafts to seven cities in Japan including Tokyo, Osaka, Nagoya, Fukuoka, Sapporo, Okinawa and Matsuyama.
Kagoshima, a popular tourist destination among Koreans who love to play golf, is renowned for beautiful nature in Yakushima and various tourist attractions like hot springs in Ibusuki and Mount Kirishima.
1st November 2017
Jeju Air and T'way Air have announced plans to establish their own separate groundhandling companies
According to The Korea Herald, Jeju Air has signed an agreement to buy Dongbo Airport Service Co., one of Korea's largest groundhandling firms, for an undisclosed sum. Following the deal's completion, Dongbo will begin servicing Jeju Air as early as this year.
“As Jeju Air’s fleet and flights continue to expand, the need for stable support services has become more important,” an official with Jeju Air told the paper.
Meanwhile, T’way Air has begun the process of establishing its own groundhandling firm, tentatively named T’way Air Service. The report states that recruitment has already begun ahead of a proposed mid-December start of services. The move will also remove the carrier's reliance on Dongbo given its acquisition by rival Jeju Air.
“T’way will be able to independently supervise passenger services at airports, providing more stability to support staff while also improving service quality,” the company said.
Other Korean carriers that have their own groundhandling operations include Asiana Airlines, Korean Air, and Eastar Jet.
30th October 2017
Jeju Air, T’way Air expand into in-house ground handling
Budget carriers Jeju Air and T’way Air have made moves toward creating affiliate companies tasked with the airlines’ ground handling operations, according to the two airlines Monday.
Jeju Air announced that it had signed a deal to buy Dongbo Airport, a company specializing in airline operations and ground handling services. Dongbo had been providing ground handling operations for T’way Air.
Dongbo will begin servicing Jeju Air as early as this year.
“As Jeju Air’s fleet and flights continue to expand, the need for stable support services has become more important,” an official with Jeju Air said.
Ground handling refers to operations that take place at airlines while planes are parked. These include passenger services such as check-in and boarding, as well as facilities services such as ramp handling and tasks related to the plane such as cleaning and fueling.
T’way Air also said Monday that it would be working to set up its own affiliate for ground handling. Last week, T’way began recruiting ground handling staff for its new affiliate, tentatively named T’way Air Service. The affiliate is expected to begin providing services in mid-December.
“T’way will be able to independently supervise passenger services at airports, providing more stability to support staff while also improving service quality,” the company said.
The announcements mean that all Korean airlines will have their own ground handling operations, with Korean Air and Asiana Airlines already having affiliates for their full-service and budget carriers, as well as low-cost carrier Eastar Jet operating its own affiliate as well.
“Having a ground services affiliate instead of outsourcing provides the obvious benefits of consistency in operations as well as cost savings, but it also allows airlines to create more in-house jobs, which is significant under the current administration,” said an industry insider.
26th October 2017
Jeju Air touts nimble decision making as key to success
Korean low-cost carrier Jeju Air has touted its independence and ability to make quick decisions is a key ingredient in its success. "We try to do business differently from other LCCs and full cost carriers," says Jeju Air chief executive Ken Choi.
"Obviously scale does not always work to our advantage, and the associated relationships with the airport authorities or government agencies are not always helpful. Our opportunity is that we are an independent carrier, and can make decisions a lot quicker. This includes partnerships and alliances, as well as network decisions."
It helps also that Jeju Air is does not have to consider the interests of a legacy airline parent, unlike rivals Jin Air and Air Seoul. Choi also stressed the company's willingness to work with airlines outside of South Korea, such as its fellow members of the Value Alliance.
23rd October 2017
Jeju Air to open route to Laos next week
Jeju Air Co., South Korea's leading budget carrier, said Tuesday it will open the route to the capital of Laos next week as part of its diversification strategy to offset falling demand on Chinese routes.
Jeju Air plans to operate flights on the Incheon-Vientiane route starting Oct. 29. With the addition of the Vientiane route, the low-cost carrier will serve 37 routes to 26 cities in 12 countries, the company said in a statement.
Jeju Air, now with a fleet of 30 leased B737-800 jets, plans to have a total of 32 jets by the end of this year to better serve its customers.
In the three months ended June 30, its net profit soared to 15.1 billion won (US$14 million) from 4.6 billion won a year earlier, helped by its route diversification and greater low-cost travel demand.
Korean companies heavily dependent on China suffered declines in their second-quarter earnings as political tensions between Seoul and Beijing over the deployment of an advanced U.S. missile defense system, called THAAD, in South Korea has yet to be resolved.
5th October 2017
Jeju Air adds Seoul – Vientiane route from Oct 2017
Jeju Air in winter season plans to extend its network to Laos, as the airline files Seoul Incheon – Vientiane schedule. Starting 29OCT17, this route will be served once a day, on board Boeing 737.
7C4303 ICN1950 – 2345VTE 737 D
7C4304 VTE0045 – 0720ICN 737 D
29th September 2017
Jeju Air launches service on Incheon-Vladivostok route
Jeju Air Co., South Korea's leading budget carrier, on Friday began service on the Incheon-Vladivostok route as the number of passengers on it is rapidly rising, Incheon airport authorities said.
Jeju Air became the first South Korean low-cost carrier to open the route.
The airline provides the service four times a week with a 189-seat plane, according to the authorities.
The number of passengers on the route soared more than 30 percent to 200,000 during the first eight months of this year from a year ago.
26th September 2017
Jeju Air doubles Kaoshiung service in W17
Jeju Air at the launch of winter 2017/18 season plans to double service for Seoul Incheon – Kaohsiung route, launched in July 2017. From 29OCT17, overall service will be doubled from 2 to 4 weekly, on board Boeing 737 aircraft.
7C4501 ICN1435 – 1645KHH 737 x147
7C4502 KHH1745 – 2110ICN 737 25
7C4502 KHH1745 – 2120ICN 737 36
23rd August 2017
Jeju Air to benefit from Koreans' changing lifestyle
Jeju Air Co Ltd expects record quarterly profit in July to September, as changing lifestyles at home in South Korea translates into demand that more than makes up for China again rejecting its monthly application to provide charter flights.
South Korea’s biggest low-cost carrier (LCC) by market share is benefiting as more Koreans travel overseas spurred by lower fares, and increasingly spend on small luxuries in a departure from a past focus on savings, Chief Financial Officer Kim Tae-yoon told Reuters.
But the airline, like its peers, is still hamstrung in China, where authorities declined Jeju’s request to offer charter flights in August to and from the country - the latest in a series of rejections stretching back to January.
The initial rejections came after Seoul’s decision to deploy a US missile defence system to counter any potential threat from North Korea. Beijing objected that the system’s radar was capable of penetrating Chinese territory.
Ensuing anti-Korean sentiment involved protests and boycotts of Korean goods and services. Chinese tour groups to South Korea were also halted, as were charter flights.
“There are no signs that China will approve the resumption of charter flights,” Kim said in an interview. ”Nevertheless, we are preparing to resume flights whenever they are approved.”
Jeju generated only a small portion of revenue from Chinese charter flights. It has since redeployed aircraft to Japan and Southeast Asia and, in April-June, saw operating profit jump 24-fold to 16.2 billion won (US$14.23mil).
Restructuring Jeju operates 29 Boeing Co 737-800s. It plans to expand its fleet to 33 by year-end and add six to eight aircraft each year to reach 50 in 2020, Kim said, with all planes being 737-800s to achieve economies of scale and help keep costs low.
He said Jeju’s expansion will accelerate consolidation in South Korea’s low-cost carrier sector, which he expects to reach saturation point after two or three years.
“I think there are too many LCCs in South Korea,” he said.
South Korean has six low-cost carriers and two firms aiming to begin flights early next year. Kim expects the sector to eventually settle with two or three carriers.
“Now, everyone is holding up well, but when the market deteriorates, only airlines with cost-competitiveness like us will survive,” he said.
One of Jeju’s competitors is Jin Air, affiliate of the country’s biggest carrier, Korean Air Lines Co Ltd.
Jin Air plans to list on the stock market and use listing proceeds to fund investment for growth, such as buying aircraft.
17th July 2017
Jeju Air Co., South Korea's leading budget carrier, has obtained approval from the Chinese authorities to fly two chartered flights to the neighbouring country next week.
Two chartered flights are scheduled to deliver a combined 360 passengers to the famous tourism site of Zhangjiajie in the southeastern part of China from Cheongju, she said. The flights will take place on July 25 and 29.But the company and the transport ministry remained cautious, saying the "one-time" approval does not necessarily mean Beijing will lift the ban on package travel to South Korea.
China has explicitly opposed the deployment of the Terminal High Altitude Area Defense system, arguing the powerful X-band radar that comes with it could spy on its military.
In July of last year, Seoul and Washington announced a decision to install the US anti-missile system in South Korea to better defend against North Korea's nuclear and missile threats.
In an apparent retaliation against the move, China has banned the sale of travel packages to South Korea since March 15.
Jeju Air is one of the country's six budget carriers. The five others are Jin Air, Air Busan Co., Air Seoul Inc., Eastar Jet and T'way Air Co.
11th May 2017
Jeju Air during the month of June 2017 plans to increase Seoul Incheon – Osaka Kansai flight, offering up to 5 x daily flights on selected days.
Overall frequency from 01JUN17 to 29JUN17 will be 28 to 32 weekly.
11th April 2017
Jeju Air plans to increase Busan – Taipei Taoyuan service during May and June 2017 where it plans to offer extra 2 weekly flights. From 02MAY17 to 27JUN17, Jeju Air will operate 9 x weekly flights, with new daytime service on Tuesdays and Saturdays.
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