Jeju Air is the fastest growing and largest low-cost Korean airline based in Jeju City, Jeju-do in South Korea.
Jeju Air offers scheduled domestic services between Jeju island, outside of Korea and Seoul. One of the airline's busiest routes is Gimpo to Jeju. The airline operates more than 87 routes in Asia and domestically. This includes destinations in Japan, China, Taiwan, Thailand and more.
Jeju Air was established in 2005 and in 2016, merged with Value Alliance which is known as the world’s first Low-Cost Carrier alliance. The alliance comprises of 8 Asia Pacific organisations which include Jeju air, Nok, NokScoot, Cebu Pacific, Scoot, Vanilla Air and Cebgo.
In 2018, Jeju Air handled 7.3 million international passengers along with 4.7 million domestic passengers. The airline's domestic traffic has been relatively flat since 2016 as it has concentrated on almost entirely on international expansion.
The airline's hub airports are Jeju International Airport (CJU), Incheon International Airport (ICN) and Gimpo International Airport (GMP).
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Jeju Air's got a different baggage policy for carry and checked baggage.
Jeju Air passengers are allowed to bring one item of carry-on baggage on their flight with them. This bag must weigh no more than 10kg and be no larger than 115cm of three-dimension.
Baggage allowance of Jeju Air (As of March 2020):
Across the 3 cabin classes, there are different baggage allowances depending on if you're flying domestically or internationally. Fly Class doesn't allow checked baggage, Fly Bag allows 15kg and maximum of 203cm (L x W x H), 15kg and maximum of 203cm (L x W x H), 23kg and maximum of 203cm (L x W x H). Fly Bag + allows a 20kg bag and maximum of 203cm (L x W x H), 20kg bag and maximum of 203cm (L x W x H), two 23kg bags each and maximum of 273cm (L x W x H).
Jeju Air has 2 main cabin classes and then the option for passengers to choose a pre-bundled fare.
Pre-order your meal from a range of tasty Korean delicacies using the Air Cafe service.
Economy seats do offer comfort and an ample amount of space to stretch those legs. Their seat pitch is around 29-31 inch and the seat width is about 19-20 inch.
Enjoy the tasty meals made by the famous Korean cooking TV presenter Kim Poong. You will be offered an amenity kit to give you that little extra comfort which includes slippers, earplugs, sleeping mask, as well as a beauty kit. Currently, the airline doesn't have any inflight entertainment system or any Wi-Fi connectivity onboard.
Before you board you can enjoy priority check-in, free cargo of 30kg, and relax in the JJ Loung before your flight.
You can sit back in spacious leather seats with a pitch of 42 inches allowing you to freely move your legs. You can enjoy a comfortable rest with the adjustable backrest and head support that can be reclined as much as you like in addition to this all seats are built-in with a power supply.
Although all on-board class information is the same, passengers can purchase different fares which allow them to customise their experience. There are three types of pre-bundled fares:
Passengers can purchase this to get 10kg of checked luggage(or 23kg for flight to the Americas) in addition to selected seat purchase.
In this fare, passengers are able to have 10kg of checked baggage(going up to 23kg for flights to the Americas). In addition, this bundle entitles passengers to selected seat selection and an advance purchase or an in-flight meal (up to 15,000KRW).
Passengers in this get all of that included in the 3PLUS bundle, in addition to a child’s meal for one child, and priority boarding onto the plane.
There are no seatback screens on Jeju Air's flights but there are in-flight events available ranging from magic trick to balloon art to Tarot Card Consultation.
There are no free meals available but passengers can purchase meals onboard the aircraft. Onboard menu can be found on the website. Every passenger is entitled to pre-order one meal and it has to be done four days prior to departure.
Jeju Air presents its passengers with 2 ways to check-in. This can be done online or at the airport, with the option of downloading a mobile boarding pass.
For domestic flights, online check-in opens 24 hours before your Jeju Air flight departs and closes 60 minutes before.
For international flights, online check-in opens 24 hours before your Jeju Air flight departs and closes 90 minutes before.
Passengers can check-in for their Jeju Air flight at the airport by visiting one of the Jeju Air check-in counters. Arrive at the check-in counter at least 40 minutes before scheduled departure time for domestic flights and at least 2 hours before for international flights.
Jeju Airs's frequent flyer programme is called 'Refresh Point'.
Jeju Air has a frequent flyer program called the Refresh Point were is allows passengers to earn a point through travel which they can they use to purchase Jeju Air' products and services.
As of November 2019, Jeju Air serves 42 international destinations in 13 destinations as well as 7 domestic destinations within South Korea.
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Jeju Air's fleet consists of 45 Boeing 737-800s. The airline has a total of 40 Boeing Boeing 737 MAX 8 on order. Jeju Air expects to receive the final 10 aircraft between 2022 and 2026.
14th August 2019
Jeju Air will add new routes to the Philippines
Jeju Air at the end of the year will plan to add 3 new routes from Seoul Incheon.
14th August 2019
Jeju Air will begin routes to China
Three new routes to China will be added - from 21st August routes from Muan to Yanji, 13th August routes from Seoul Incheon to Nantong and from the 19th August routes from Seoul Incheon to Yanji.
17th April 2019
Jeju Air Launches Busan Gimhae-Singapore
From July 4th, Jeju will launch a new longer-haul route from Busan, in South Korea, to Changi Airport in Singapore. The service will operate 4 times a week.
28th June 2018
Jeju Air Launches Kansai-Guam Route
From 21st July, Jeju Air will launch a new flight service from Japan's Kansai International Airport - Guam. The service will operate 6 x weekly, representing 5,700 direct flight seats per month.