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About

Founded in September 2006, Caribbean Airlines is the state-owned airline of Trinidad and Tobago. This airline has a huge route network — flying more than 600 weekly flights to 19 destinations in the Caribbean, North America, South American and the United Kingdom. In addition to the hub at Piarco International Airport in Trinidad and Tobago, the Caribbean carrier also has another hub in Jamaica at Norman Manley International Airport.

The airline operates scheduled services to the following destinations, including incorporated services formerly operated by Air Jamaica Toronto, New York, Orlando, Fort Lauderdale, Miami, Nassau, Montego Bay, Kingston, St. Maarten, Antigua, St. Lucia, Grenada, Caracas, Barbados, Tobago, Trinidad, Georgetown and Paramaribo.

It’s first ever flight took place on 1st January 2007. Soon after, it rolled out the rest of its flight schedule, with 128 weekly departures to 10 destinations and 5 Boeing 737-800 aircraft.

Caribbean Airlines were the pioneers of the simplified one-way fare inclusive of taxes and fees that provided customers with flexible fare combinations and extended stay options. In the first two months of operation, their on-time performance was 93.9%, surpassing the average aviation industry’s standard of 85%. They also exceeded industry standards with an impressive lost baggage rate of just 0.7 for January 2007 (less than one bag lost per thousand passengers).

Caribbean Airlines has codeshares with British Airways, with the first flight taking off between Port of Spain, Trinidad and London Gatwick International Airport. The codeshare allows Caribbean customers easy connectivity to London, a city well loved by travellers.

To meet increased travel demand for major regional events, like the Cricket World Cup and the Tobago Jazz Festival in March and April, Caribbean add extra aircraft and hundreds of extra flights to their schedule. The enhanced schedule also includes special charters to St. Kitts, Bermuda and Grenada, and is a clear example of Caribbean Airlines’ commitment to the Caribbean region and its customers’ needs.

Caribbean Airlines' fleet consists of a mix of Boeing and Airbus aircraft.

The airline offers a two-class service on their Boeing aircraft with 16 seats in business class and 138 in economy. In August 2007, they opened a new 2,000 square-foot sales and ticket office at Nicholas Tower, Independence Square, Port-of-Spain, Trinidad featuring state-of-the-art technology such as internet kiosks for ticket booking and online check-in. Two months later, the airline purchased the remaining shares of the airline, Tobago Express. This acquisition included the airline’s employees, its five aircraft and responsibility for operating the domestic air bridge between Trinidad and Tobago.

In early 2008, Caribbean Airlines began a daily service to Caracas, Venezuela. The new daily return flight was the first network expansion since the start of operations in January 2007. The introduction of a daily service to Fort Lauderdale, Florida soon followed and we became the regional-airline with the most direct services between Trinidad and South Florida. This growth was complemented by significant costs savings and increased quality control with the move to insourcing the heavy maintenance of the fleet.

Economy Class

The great onboard atmosphere extends to Economy Class. Flight attendants are dedicated to looking after you, giving you a friendly welcome and sincere hospitality. It’s all part of being Caribbean and part of all the Caribbean Airlines experience. 

Enjoy a warm meal onboard and satisfy your thirst with a wide selection of complimentary non-alcoholic drinks. You can catch up on your favourite TV shows and recent movies by streaming above the clouds. Stay connected with friends and family with Wi-Fi connectivity onboard.

Premium Economy Class

Caribbean Plus is the equivalent of Premium Economy, which provides passengers with a little more comfort than economy class. Passengers receive earlier boarding, extra legroom seating, extra room to recline and exit quicker on arrival at your destination.

Business Class

Enjoy extra comfort and relaxation with Business Class. Passengers are given access to a Business Class lounge, offering privacy and comfort. On top of this Business Class passengers receive a dedicated check-in, priority booking and baggage retrieval.

Frequent Flyer Program

Caribbean Airlines operates a frequent flyer program called Caribbean Miles to reward regular passengers. This program offers many benefits to its members, and there is no joining fee. Read our blog for a breakdown of the best frequent flyer programs around the world. 

There are three tiers to the program:

• Silver
• Gold
• Executive Gold

Benefits:

• Access to lounges and business centres
• Discounted rates for co-applicants and corporate clients
• Waiver of flight and date change penalty
• Priority boarding 
• Preferential airport check-in

Check-In Information

Online Check-In

Passengers can use web check-in by visiting our online check-in page and clicking on the Caribbean Airlines logo. Once redirected to the airline’s own check-in page, click on the check-in tab and enter the relevant flight details. Online check-in is available on between 24—3 hours before departure time.

Airport Check-In

Alternatively, passengers can check-in for their flight at the airport by visiting the Caribbean Airlines check-in counters. Check-in counters close one hour before scheduled flight departure time. Please arrive in good time to allow for check-in, baggage drop and security.

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ATR 72-600

Boeing 767-300ER

Boeing 737-800

 Caribbean Airlines Hub Airport

Piarco International Airport

Piarco International Airport is one of two international airports serving Trinidad and Tobago and is Caribbean Airline’s hub. It is the seventh busiest airline in the Caribbean in terms of passengers served.

Piarco International Airport has direct scheduled service to destinations in the United States, Canada, Central America, South America and Europe. Piarco International Airport has two terminals and can handle almost two million passengers per year.

Airlines which use Piarco International Airport include American Airlines, Caribbean Airlines, Conviasa, Copa Airlines, Insel Air and Surinam Airways.