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Proflight Zambia has a different baggage policy for carry-on and checked baggage policy. The destination you fly to/from is also a determinate factor.
Passengers are entitled to one item of free carry-on baggage with a maximum weight of 5 kg. As the planes that the aircraft use don't have overhead storage compartments, this baggage must be able to fit under the seat on the aircraft. Any baggage that doesn't fit under the seat on the aircraft will have to be put in the hold, which passengers may be charged for.
The amount of free checked baggage that passengers are permitted depends on the route that passengers are flying.
On domestic flights:
On international flights:
Under no circumstance, can checked baggage weigh more than 32 kg, due to health and safety regulations.
Proflight Zambia only has 1 cabin class, which is Economy Class.
Economy Class is the airline's only cabin class. It is a spacious cabin, with a professional service carried out by the airline's expertly trained cabin crew.
Passengers are given complimentary food and drink on all flights in Economy Class.
Seats are set out in either a 2 x 2, 1 x 2 or 1 x 1 formation.
The airline doesn't have an in-flight entertainment system installed on any of its aircraft. However, passengers can enjoy a free copy of the latest issue of the airline's in-flight magazine, NKWAZI, which can be found in the seatback pocket of the chair in front of them.
There's no WIFI network on any of Proflight Zambia's flights.
On flights operated by CRJ and J41, passengers are served complimentary light snacks and drinks.
On flights operated by Caravan C208, passengers can help themselves to free snacks and drinks from a self-service area on the aircraft.
On flights between Lusaka and Durban, passengers are served a complimentary light meal which is served by a choice of soft drinks or beer.
Proflight Zambia does not currently offer a frequent flyer program. Previously, they offered a frequent flyer progam called Mbasela Club where passengers could earn Miles each time they flew with Proflight Zambia. Instead, they now offer weekly flash fares.
Proflight Zambia allows passengers to check in online and at the airport. We advise that you check in online for a quick and easy airport journey.
Proflight Zambia allows its passengers to check-in online between 48 hours and 1 hour before the flight departure time. You can check in for your Proflight Zambia via 'Manage my Booking' at the top of the page.
For domestic flights check in closes 30 mins before the flight departure time. If you're travelling internationally from South Africa check in will close 50 mins before the flight departure time. Flights flying Internationally from Zambia will close 40 mins prior to departure.
Alternative Airlines advises that you arrive at least 3 hours prior to your flight departure in order to ensure you have enough time to check in your bags.
Proflight Zambia is not currently in any official airline alliance. However, a code-share agreement is in place with RwandAir and they also have interline agreements with South African Airlines, Emirates, Ethiopian Airlines and Kenya Airways.
If you require any special services whilst flying with Proflight Zambia, then please contact us with your request and our dedicated customer service team will do their best to handle your request. Alternatively, you can enter your request in the requests box when booking.
If you wish to fly whilst expecting a baby, then there are some additional regulations to be aware of. If you are up to 28 weeks pregnant when travelling then Proflight Zambia do not require a doctor's certificate, although you may be asked to sign an indemnity form. If you wish to travel between 28 to 36 weeks pregnant then you are requested to bring a doctor's certificate that confirms that you are fit to fly and specifies the date that the baby is due. Proflight Zambia will not carry any women over 36 weeks pregnant under any circumstances.
If you or a member of your party require wheelchair assistance you must contact Proflight Zambia at the latest, 48 hours before your flight departure time. You can either use the wheelchair assistance at the airport or you can use your personal wheelchair during your airport journey.
Click on the button below to find out all the destinations Proflight Zambia flies to.
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