SATENA is a Colombian regional airline based in Bogota, operating flights throughout Colombia. It has a main hub located at El Dorado International Airport. The airline was launched by the Colombian Government in 1962 to provide air transportation to the remoter regions of Colombia. By 2007 the airline has grown into a major regional carrier operating many domestic services on a very modern fleet of small commuter aircraft. SATENA flies to over 40 destinations across South America such as Mexico, Jamaica, Cuba and Pasto.
Did you know, that when you book your SATENA flights through Alternative Airlines you can choose to pay using Colombian Peso? It's just one of the 160 currencies that you choose from!
Passengers are entitled to one item of carry-on baggage and one personal item. Carry-on baggage must not exceed 5kg / 11 lbs in weight and must fit within the dimensions of 43cm x 34cm x 20cm (17in x 13in x 8in). Personal items must fit within the dimensions of 15cm x 20cm x 10cm (6in x 8in x 4in). You must not pack any prohibited items in you're carry-on as this will be removed and disposed of at security. Prohibited items include illegal substances, liquids over 100ml, explosives and flammable liquids.
Passengers are allowed 15kg / 55lbs of checked baggage, included in the price of their ticket.
Online check-in is available on the SATENA web check-in page. To complete online check-in, passengers will need to enter the relevant details of their booking between 24–2 hours before their flight is scheduled to depart. For a quick and easy process at the airport, please have your boarding pass printed and ready to show at the check-in desk.
Passengers can check in at the airport for their flight by visiting one of the check-in agents and the check-in desk. The airport check-in deadline is one hour before the scheduled flight departure time if you have baggage to drop off. Whereas, airport check-in deadline is 45 minutes before the scheduled flight departure time if you only have carry-on baggage or no baggage at all.
SATENA economy class offers an affordable fare, giving you the choice of which you can add to your class. The airline has one standard cabin class, the economy class.
You can enjoy some tasty snacks onboard. The airline has no WiFi connectivity or in-flight entertainment on board.
Satena offers a high-quality comfortable seat with a lot of legroom.
SATENA offers a range of snacks and beverages to purchase on flights longer than 1 hour.
SATENA doesn't currently have a frequent flyer program.
SATENA doesn't currently have an airline alliance.
There isn't any information about SATENA's Special Services out there.
SATENA flies to over 40 destinations in South America as well as 4 charter flights to Mexico, Jamaica and Cuba. Key destinations include Cali, Bucaramanga, Barranquilla, Medellin, Pasto and Tumaco. Cities served in Colombia include Apartadó, Armenia, Barranquilla, Bogotá, Buenaventura, Cali, Corozal, Florencia, Ipiales, La Pedrera, Leticia, Medellín, Neiva, Nuquí, Pasto, Puerto Carreño, Inirida, Saravena, Tame, Tumaco and Villavicencio, among many others.
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El Dorado International Airport (BOG) is SATENA's hub airport and is located in Bogota, Colombia. It's ranked among the world's 50 busiest airports in terms of passenger traffic and is the largest airport in Colombia. It also acts as an important hub for Avianca, Copa Airlines, LATAM& Colombia, Wingo, Viva Air Colombia, EasyFly and SATENA. It has two runways with a length of 3,100m each and can process more than 32 million passengers per year.
El Dorado International Airport (BOG) is an international airport serving Bogotá, Colombia and the areas surrounding. The airport has its main passenger terminal also known as Terminal 1 (T1). Terminal 1 is shaped like a 'h' and is split int 2 piers: the international pier on the north side and the domestic pier on the south side. T1 has a number of of check-in counter areas, check-in kiosks and expanded immigration lanes, compared to the previous old terminal.
As of August 2022, the SATENA fleet consists of the following aircraft:
With Alternative Airlines, you have the opportunity to book domestic Colombian flights in English. We offer a smooth and secure booking service in English when booking your SATENA flights for your trip around Colombia. Our excellent English-speaking customer service team is also available to help you with any queries throughout the process. Make a reservation in English with Alternative Airlines today.
26th January 2018
Although the number of domestic passengers carried by airlines reduced slightly by 0.3%, The Oficina de Transporte Aéreo (OTA) announced an increase of 12% in passengers using the airline in 2017. This is the first year that the number of people on SATENA services has risen above 1 million, as well as the first year that revenue exceeded $200 million. Due to this, the airline has been given the go-ahead to widen its operation, already offering 36 destinations in Colombia.