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Viva Colombia has ceased operations
Viva Air Colombia ceased operations in February 2023.
About Viva Air Colombia
Viva Air Colombia, previously VivaColombia Aerolinea, was a Colombian low-cost airline that primarily offered domestic flights throughout Colombia but also flew to destinations in Peru and the US. The airline had airport hubs in Bogotá (BOG), Medellin (MDE) and Santa Marta (SMR) and flew to more than 10 destinations overall.
The airline launched in 2012, initially operating with only a domestic route network. Within two years of flying, the airline flew its first set of international flights between Medellin and Bogota to Panama City. This route was eventually discontinued and replaced with international services to Lima, Peru and, the airline's first intercontinental flight, to Miami.
Viva Air Colombia initially operated under the name and branding of VivaColombia Aerolinea but rebranded to Via Air Colombia in 2018. The airline was owned by Irelandia Aviation, which specialised in creating low-cost airlines all across the world, including Ryanair, Allegiant Air, Tigerair, VivaAerobus and Viva Air Perú.
In 2022, the airline announced a huge expansion of its international route network, with the addition of several destinations across South America, Central America and North America, including major cities such as Sao Paulo, Buenos Aires, New York, Panama City, Chicago, Houston and more.
In February 2023, Viva Air Colombia ceased its operations due to financial difficulties.
Baggage Policy
Viva Air Colombia allowed all passengers on domestic and international flights to bring one free handbag with a maximum weight of 10 kg.
Carry-on Baggage
VivaColombia Aerolinea allowed all passengers on domestic and international flights one free handbag with a maximum weight of 10 kg. This baggage could not exceed the dimensions of 40 cm (101") x 35 cm (89" x 25 cm (63") and also had to fit under the seat in front of each passenger.
In addition to this, passengers flying with the Combo++ fare were given an additional free 12 kg of carry-on baggage that could be stored in the overhead locker in the cabin. This baggage could not exceed the overall dimensions of 55 cm (21") x 45 cm (18") x 25 cm (10").
Those who didn't purchase the Combo++ fare could purchase carry-on baggage separately at an extra cost.
Checked Baggage
Passengers that had purchased the Combo++ fare were given a free checked baggage allowance of 20 kg. This baggage could not exceed the overall dimensions of 158 cm (62").
Those who didn't purchase the Combo++ fare could purchase checked baggage at an extra cost.
Cabin Classes
Viva Air Colombia only had 1 cabin class - Economy Class.
Economy Class
Viva Air Colombia had one cabin class — Economy Class. The Economy cabin offered value for money, with a stripped-back service designed to get you from A to B safely and comfortably.
Within the Economy Class cabin, there were three different fares that passengers could purchase. Each fare gave different benefits:
A la carta
- Handbag (10 kg)
- Allocated random seat
Combo+
- Handbag (10 kg)
- Checked bag (20 kg)
- Seat selection (choice from central and back zone)
Combo++
- Handbag (10 kg)
- Carry-on bag (12 kg)
- Checked bag (20 kg)
- Seat selection
- Priority boarding
- Free airport check-in
- No flight change fee
Facilities
Passengers could purchase food and drink when offered by the flight attendants once on-board.
Seats
Seats were set out in a 3 x 3 formation and gave the standard amount of seat pitch and width for the Airbus A330 aircraft.
In-flight Entertainment & WIFI
As a low-cost airline operating short-haul and medium-haul flights, VivaColombia Aerolinea didn't have an in-flight entertainment system installed on its flights. Passengers were welcome to bring their own devices onboard for entertainment, however, the airline didn't have a WIFI network so any media would need to be downloaded pre-flight.
WIFI
Viva Air Colombia didn't offer WIFI on any of its flights, regardless of whether the route is domestic or international.
Food & Drink
Viva Colombia offered a variety of different snacks and drinks on-board its flights.
Check-In
Viva Air Colombia would let you check in online 24 hours before your flight scheduled time. However, if you were unable to check-in online you could check-in at the airport.
Online Check-in
Passengers could check in for their Viva Air Colombia flight online through the Viva Air Colombia online check-in page. Online check-in could be completed by entering the confirmation number of the booking and the passenger's last name. Check-in opened between 24–2 hours before flight departure time on domestic flights and 24–3 hours.
Airport Check-in
Passengers could also check in at the airport, however, airport check-in needed to be pre-purchased with the airline directly as an additional service and will cost a fee. We recommended that passengers arrived 2 hours prior to their flight departure time in order to check in for their Viva Air Colombia flight.
Frequent Flyer Programme
Viva Air Colombia didn't have a frequent flyer program.
Airline Alliance
Viva Air Colombia had an interline agreement with Mexican airline, VivaAerobús. This agreement gave people more flight options between North America and South America, with each airline offering connections available to book on both airlines throughout their continents all under the same itinerary.
Destinations that Viva Air Colombia flies to
VivaColombia Aerolinea flew across Colombia and the Americas. Click below to see all the cities and airports that it flew to.
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Hub Airport
José María Córdova International Airport
Although Viva Air Colombia has three airports within Colombia where it bases itself, José María Córdova International Airport (MDE), Medellin is its primary hub. The airline has used José María Córdova International as its hub since it started flying. The airport has a single runway and one terminal building.
In 2017, José María Córdova International Airport decided to expand its domestic terminal. It added 5 new gates, along with three new gates for the international terminal. The expansion meant that the airport was able to handle 11 million passengers annually.
Currently, Viva Air Colombia is the only airline in Colombia that uses José María Córdova International as its primary. However, other airlines that fly to and from the airport include Avianca, Air Europa, Sarpa, Copa Airlines, LATAM, Aruba Airlines and Wingo.
Fleet
As of September 2022, the airline's fleet consisted of several Airbus A320-200 and Airbus A320neo. Viva Air Colombia had a bulk order of over 20 Airbus A320neo.