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Royal Air Maroc (RAM) Tickets and Reservations

 

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About Royal Air Maroc

Royal Air Maroc, which is commonly known as 'RAM', is the largest airline in Morocco. The airline was founded in July 1953, as a result of a merger of Air Maroc and Air Atlas. The airline is headquartered at Casablanca-Anfa Airport, near the Moroccan city of Casablanca, but its primary hub airport is Casablanca Mohammed V International Airport.

RAM operates both medium-haul and long-haul flights and flies to over 100 destinations worldwide, including countries in Europe, Africa, the Americas and the Middle East.

Are you looking to book flights with Royal Air Maroc? Alternative Airlines, a UK based travel agent, provides an easy-to-use flight booking website, so you can book your tickets in English and with the support of our expert customer service team. You can even book your flights in Moroccan Dirham, along with over 160 other currencies! Find out more about booking through Alternative Airlines here.

 

Image Credit: Sebastien Mortier, Wikipedia Commons

 

 

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Royal Air Maroc Destinations

Domestic Destinations

 

CITY	AIRPORT
Agadir	Agadir–Al Massira Airport
Al Hoceima	Cherif Al Idrissi Airport
Beni Mellal	Beni Mellal Airport
Bouarfa	Bouarfa Airport
Casablanca	Casalanca Mohammed V International Airport
Dakhla	Dakhla Airport
Essaouira	Mogador Airport
Fez	Fes-Saïss Airport
Laâyoune	Hassan I Airport
Marrakech	Marrakesh Menara Airport
Nador	Nador International Airport
Oujda	Ouarzazate Airport
Rabat	Rabat-Salé Airport
Tanger	Tangier Ibn Battouta Airport
Zagora	Zagora Airport

 

International Destinations

 

COUNTRY	CITY	AIRPORT
Algeria	Algiers	Houari Boumediene Airport
Angola	Luanda	Quatro de Fevereiro Airport
Austria	Vienna	Vienna International Airport
Belgium	Brussels	Brussels Airport
Benin	Cotonou	Cadjehoun Airport
Brazil	Rio de Janeiro	Rio de Janeiro–Galeão International Airport
Brazil	São Paulo	São Paulo–Guarulhos International Airport
Cameroon	Douala	Douala International Airport
Burkina Faso	Ouagadougou	Ouagadougou Airport
Cameroon	Yaoundé	Yaoundé Nsimalen International Airport
Canada	Montreal	Montréal–Pierre Elliott Trudeau International Airport
Cape Verde	Ilha do Sal	Amílcar Cabral International Airport
Central African Republic	Bangui	Bangui M'Poko International Airport
Chad	N'Djamena	N'Djamena International Airport
China	Beijing	Beijing Daxing International Airport*
Democratic Republic of the Congo	Kinshasa	N'djili Airport
Denmark	Copenhagen	Copenhagen Airport
Egypt	Cairo	Cairo International Airport (CAI)
Equatorial Guinea	Malabo	Malabo International Airport
France	Bordeaux	Bordeaux–Mérignac Airport
France	Lyon	Lyon-Saint Exupéry Airport
France	Marseille	Marseille Provence Airport
France	Montpellier	Montpellier–Méditerranée Airport
France	Nantes	Nantes Atlantique Airport
France	Nice	Nice Côte d'Azur Airport
France	Paris	Charles de Gaulle Airport
France	Paris	Orly Airport
France	Strasbourg	Strasbourg Airport
France	Toulouse	Toulouse–Blagnac Airport
Gabon	Libreville	Libreville International Airport
Gambia	Banjul	Banjul International Airport
Germany	Berlin	Berlin Tegel Airport
Germany	Düsseldorf	Marseille Provence Airport
Germany	Frankfurt	Frankfurt Airport
Germany	Munich	Munich Airport
Ghana	Accra	Kotoka International Airport
Gibraltar	Gibraltar	Gibraltar International Airport
Greece	Athens	Athens International Airport
Guinea	Conakry	Conakry International Airport
Guinea-Bissau	Bissau	Osvaldo Vieira International Airport
Italy	Bologna	Bologna Guglielmo Marconi Airport
Italy	Milan	Milan Malpensa Airport
Italy	Rome	Leonardo da Vinci–Fiumicino Airport
Italy	Turin	Turin Airport
Italy	Venice	Venice Marco Polo Airport
Ivory Coast	Abidjan	Félix-Houphouët-Boigny International Airport
Lebanon	Beirut	Beirut–Rafic Hariri International Airport
Liberia	Monrovia	Roberts International Airport
Libya	Tripoli	Tripoli International Airport
Mali	Bamako	Bamako–Sénou International Airport
Mauritania	Nouakchott	Nouakchott–Oumtounsy International Airport
Netherlands	Amsterdam	Amsterdam Airport Schiphol
Netherlands	Rotterdam	Rotterdam The Hague Airport
Niger	Niamey	Diori Hamani International Airport
Nigeria	Lagos	Murtala Muhammed International Airport
Portugal	Lisbon	Lisbon Portela Airport
Qatar	Doha	Hamad International Airport
Republic of the Congo	Brazzaville	Maya-Maya Airport
Republic of the Congo	Pointe-Noire	Pointe-Noire Airport
Saudi Arabia	Jeddah	King Abdulaziz International Airport
Saudi Arabia	Riyadh	King Khalid International Airport
Senegal	Dakar	Léopold Sédar Senghor International Airport
Sierra Leone	Freetown	Lungi International Airport
Spain	Barcelona	Barcelona–El Prat Airport
Spain	Las Palmas	Gran Canaria Airport
Spain	Madrid	Adolfo Suárez Madrid–Barajas Airport
Spain	Málaga	Málaga Airport
Spain	Tenerife	Tenerife North Airport
Sweden	Geneva	Geneva Airport
Switzerland	Zürich	Zürich Airport
Togo	Lomé	Lomé-Tokoin Airport
Turkey	Istanbul	Istanbul Airport
Turkey	Istanbul	Istanbul Sabiha Gökçen International Airport
Tunisia	Tunis	Tunis-Carthage International Airport
United Kingdom	London	Gatwick Airport
United Kingdom	London	Heathrow Airport
United States	Boston	Logan International Airport
United States	Miami	Miami International Airport
United States	New York City	John F. Kennedy International Airport
United States	Washington, D.C.	Washington Dulles International Airport

 

 

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RAM Baggage Allowance

Carry-on Baggage

Passengers can take up to one carry-on luggage for free as long as it weigh less than 10kg and total dimensions (L x W x H) do not exceed 115cm. Laptops/ tablets are free to bring onboard.

Checked Baggage

 

NETWORK	ECONOMY	BUSINESS	SAFAR FLYER*
Morocco to/from Europe	No Baggage** Or, 1 piece weighing 23 kg	2 pieces weighing 23 kg each	+ 1 additional piece weighing 23 kg
Morocco to/from: USA, Canada, Africa, Libye, Egypt, Saudi, Arabia, Lebanon, Turkey, Amman/Brazil	2 pieces weighing 23 kg each	3 pieces weighing 23 kg each	+ 1 additional piece weighing 23 kg
Qatar	2 pieces weighing 23 kg each	2 pieces weighing 32 kg each	Economy: + 1 additional piece weighing 23 kg Business: + 1 additional piece weighing 32 kg
All other routes	1 piece weighing 23 kg	2 pieces weighing 23 kg each	+ 1 additional piece weighing 23 kg

 

* Safar Flyer: Silver, Gold, and Ambassador tiers

** Applies to the "Eco essential" ticket, which excludes baggage to offer a preferential rate

 

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Economy Class

Economy Fare Options

There are a number of fare upgrades within the Economy Class: Essential, Classic, Eco Flex, and Serenity. The on-board experience will be very similar, but a fare upgrade entitles the passenger to extra benefits and flexibility, such as ticket changes/refunds and seat selection. Eco essential is the most affordable fare, and omits free baggage allowance from the ticket. When you make your booking through Alternative Airlines, you can easily compare and select the perfect fare for you; more information can be found here.

Economy Class Facilities

All economy passengers can relax in the main economy cabin, where you will appreciate the comfortable seating and attentive service.

Long-haul: with its new cabins, Royal Air Maroc strives to enhance your flight: comfort, space, and two on-board meals, consisting of a breakfast, lunch, or dinner, depending on the time of travel. All passengers have an individual 8.9 inch screen to view a wide selection of totally free content.

Economy Class Seating

With its new ergonomic seats you have more space and comfort.

On long-haul flights, to improve your comfort, RAM offers its Economy Class long-haul customers a pillow, a blanket and a travel kit. The seat pitch is between 30 and 32 inches.

 

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Business Class

Business Fare Options

There are a number of fare upgrades within Business Class: Essential, Flex, and Serenity. The on-board experience will be very similar, but a fare upgrade entitles the passenger to extra benefits and flexibility, such as ticket changes/refunds and seat selection. When you make your booking through Alternative Airlines, you can easily compare and select the perfect fare for you; more information can be found here.

Business Class Facilities

Before flying, all business class travellers can enjoy access to private Business Class Lounge and exclusive check-in desks. Business class passengers are also entitled to extra baggage allowance.

Long Haul: welcome drinks, on-board cloakroom service, personal 15.3 inch screens with free music and film.

Medium Haul: A welcome drink will be served once you have boarded. During your trip, a short film will be shown on the main screen, or choose from the selection of Moroccan magazines. Royal Air Maroc serves a meal on flights lasting more than two and a half hours, a meal served on fine bone china.

Business Class Seating

Long Haul: Complimentary pillow, blanket, and toiletry bag. These seats can be adjusted into a "bed" position, while the outer shell of your seat gives you the privacy to sleep without being disturbed. There is also a "massage" function which you can try whenever you so desire throughout the flight.

Medium Haul: Make yourself comfortable with our recliner seats; you will find USB ports to charge your phones and notebooks, electrical outlets to plug in your computer, and a reading lamp to create an atmosphere conducive to concentration.

Business Class Lounge Access

Business passengers have full use of Royal Air Maroc lounges, to relax in comfort before boarding. The VIP lounge at Casablanca Mohamed V airport is the airline's premium lounge for passengers departing from Morocco. The lounge includes work desks (laptop access), couches, TVs, complimentary snacks, drinks and light meals, WiFi and internet connection, newspapers/magazines, and flight monitors and information.

 

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Royal Air Maroc Seat Selection

Do you prefer the window seat or the aisle seat?

Alternative Airlines offers seat selection on your RAM flight! When making your booking, you can choose your preferred place to sit on the plane. Not sure how to make your seat reservation? Visit our guide to booking airline seats. Please note that the availability of this service will depend on your ticket fare, as the lowest fare option omits passengers from pre-selecting their seats.

 

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In-Flight Entertainment

RAM offers a wide range of in-flight entertainment - there will be no time for boredom! Find excellent media in English, Arabic and French.

Long-Haul Entertainment

Both Economy and Business passengers can enjoy personal video screens providing a on-demand (VOD) system, giving passengers access to the latest blockbusters, movie classics, popular TV, movies, and a number of games. The geo-vision system on the personal TV screen provides information on the progress of the flight in real time, including flight path, local time, temperature, cruising speed.

Medium-Haul Entertainment

All passengers can enjoy a programme of short movies, comedy videos, and cartoons, etc are available on the cabin mounted screens. The on-board geo-vision system will present flight information in real-time, including flight path, local time, temperature, cruising speed.

 

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Royal Air Maroc WiFi

RAM's Wi-Fi service called is called Wi-Fi On Stream', which is a limited internet service that allows passengers to access and stream films, music, and games.

 

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Royal Air Maroc Food

For both economy and business passengers, meals are served on all RAM flights lasting more than two and a half hours. On flights lasting less than two and a half hours, a hot snack will be served. Lunch or dinner consists of a hors d'oeuvre and a gourmet salad, followed by a hot dish and desert.

A selection of cheese, pastries and fresh fruit is provided to business passengers, who will receive their food served on fine porcelain china.

Drinks and Alcohol

A selection of Moroccan and French wines and various alcoholic and soft drinks, will also be offered, followed by tea/coffee after the main meal.

Special Dietary Requirements

Special meal options available on RAM flights include:

 

Gluten-free meal	No salt meal	Diabetic meal
Vegetarian meal	Hindu meal	Bland Meal
Children's meal	Baby meal	Low Calorie Meal
Vegetarian Asian

 

Requesting a Special Meal

When booking your ticket through Alternative Airlines, you are given the option to select your ‘Meal Preference’. If you would like to order a special meal after making your booking, you can contact our customer service team, who will make a request on your behalf.

Requests for a special meal on Royal Air Maroc flights can be made up to 48 hours before scheduled departure.

 

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Codeshare Agreements

Under Royal Air Maroc’s codeshare agreements, a flight ticket might be issued by Royal Air Maroc, and the reservation will be with Royal Air Maroc, but the flight will actually be operated by another (codeshare partner) airline. The purpose of a codeshare is to open up new routes for passengers.

Royal Air Maroc has codeshare agreements with the following airlines:

 

Alitalia	Brussels Airlines	Etihad Airways
Iberia	JetBlu	Kenya Airways
Qatar Airways	S7 Airlines	Saudia
AAG Angola Airlines	Turkish Airlines	American Airlines
British Airways

 

2020 Update: Following a new codeshare partnership with American Airlines in 2019, Royal Air Maroc started a codeshare partnership British Airways in February 2020, ahead of becoming a oneworld Alliance member in April.

 

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Royal Air Maroc Check-In

Online Check-In

Royal Air Maroc online check-in is available through the Royal Air Maroc online check-in page. Online check-in is available from 48 hours up until two hours before scheduled flight departure time on most, but not all RAM flights.

Airport Check-In

Domestic flights: Airport check-in closes 60 minutes before scheduled flight departure time on domestic flights.

International flights: Airport check-in time opens two hours before scheduled flight departure time on international flights, and is extended to three hours before scheduled departure time during peak periods, such as school holidays and other public holidays. Airport check-in can be completed by visiting the Royal Air Maroc check-in agents at the airport of departure. Check-in closes 60 minutes before departure time.

 

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Royal Air Maroc Frequent Flyer Program

Royal Air Maroc operates a frequent flyer program called Safar Flyer program designed to reward passengers for flying with Royal Air Maroc flights and partners. Miles with Safar Flyer program can be converted into premium plane tickets, upgrades to business class, excess baggage and change costs. Miles with Safar Flyer program can be collected/used with Iberia, Etihad and Qatar airlines.

Safar Flyer Benefits

The International VIP Lounge at the Casablanca Mohammed V Casablanca-Nouaceur Airport is available to passengers holding a Business Class ticket or Safar Flyer Gold, Ambassador or Silver Loyalty Card. Gold or Silver card holders can also use the priority check-in desks on presentation of the Safar card.

Collect Safar Flyer Points

When you make a Royal Air Maroc booking through Alternative Airlines, you can collect air miles or frequent flyer points. Simply select Safar Flyer as your chosen frequent flyer program and quote your membership number when making your reservation - you can find out more here.

 

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Airline Alliance

Royal Air Maroc is a pending member of the oneworld Alliance — and is set to become a oneworld member on the 1st April 2020. The airlines regional subsidiary, Royal Air Maroc Express, will also join as a oneworld affiliate member. The future membership will mark Royal Air Maroc as the first airline from the African continent to join the alliance.

Once the airline is announced as an active member of the alliance, passengers who are members of RAM’s Safar Flyer loyalty programme will be able to earn/redeem rewards on all oneworld member airlines.

 

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RAM's Fleet

Accurate as of March 2020

 

AIRCRAFT TYPE	NUMBER IN SERVICE	NUMBER ORDERED
ARJ100	1	/
ATR72-600	6	/
B737-700	6	/
B737-8	0	2
B737-800	28	/
B767-300(ER)	1	/
B787-8	5	/
B787-9	4	/
ERJ 190-100AR	4	/

 

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Royal Air Maroc Airport Hub

Casablanca Mohammed V International Airport

 

Image Credit: Joris-Jan van den Boom on Flickr

 

Casablanca Mohammed V International Airport is the HUB for Royal Air Maroc, as well as it is for Jetairfly and Air Arabia Maroc. It is the busiest airport in the country and handles nearly 8 million passengers every year. It was named after King Mohammed the V of Morocco who passed away in 1961.

Other airlines which fly to and from Casablanca Mohammed V International Airport include Afriqiyah Airways, Air Algerie, Air Arabia Maroc, Air France, easyJet, Emirates, Egyptair, Etihad, Iberia, Qatar Airways, TAP Portugal and Turkish Airlines. Previously, it was one of the bases for Regional Airlines Morocco, which ceased operations in 2010. 

 

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Alternative Airlines to Royal Air Maroc

  

 

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Special Services

Special Assistance

Royal Air Maroc offers a wide range of services tailored to the needs of passengers requiring special assistance, including motor, auditory, and visual assistance. The airline should be informed at least 48 hours before departure is any special assistance is required. If you have made a booking with Alternative Airlines, you can contact our customer service to discuss your needs. For more information, you can read our guide to requesting special assistance and how Alternative Airlines can help.

Travelling with Babies/Children

The fee for babies (under 2 years of age) is 10% of the accompanying adult rate. Seats can be reserved for babies for the same price as a child’s (2-12) ticket.

Children accompanied by an adult aged between the ages of 2 and 12 years are subject to a discount on the adult rate - the reduction depends on the destination and the applied rate. Passengers can transport a stroller at no extra charge, which is allowed in the cabin but subject to space availability.

All children travelling on Royal Air Maroc are given complimentary items for entertainment, including crayons, colouring sheets and games.

Travelling with Animals

RAM allows passengers to travel with pets. It is important to confirm details before making your booking, as the airline’s policies are subject to change. But as a summary, pets (dogs, cats, birds) are allowed in the cabin if the maximum weight 5kg including carrier.

Pets are also allowed in the cabin if certain requirements are met and the weight of the animal in its container is less than 75Kg. Note that pets in the cabin and in the hold are not accepted on flights to the UK. Passengers must indicate when they book their flights that they wish to travel with their pet.

 

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News

10th March 2020

Royal Air Maroc and British Airways become Codeshare Partners

British Airways and Royal Air Maroc have signed a new codeshare agreement ahead of the Moroccan airline’s entry into the oneworld alliance. The agreement will offer passengers more choice between London Heathrow and Marrakesh, as well as daily access to Royal Air Maroc’s hub in Casablanca. This news comes about as Royal Air Maroc prepares to join the oneworld Alliance on April 1st 2020. 

 

15th November 2019

Royal Air Maroc and American Airlines Submit Codeshare Request

Royal Air Maroc (RAM) and American Airlines have submitted a codeshare request to the US government. the collaboration will allow American Airlines the opportunity to expand in Africa, and will aim to connect customers to a number of destinations in Africa, like Marrakech, Accra and Lagos. The US-based company seeks to deepen ties with Royal Air Maroc.